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C0000    Main Motor malfunction
The Lock signal remains HIGH for a continuous 1-sec    copyir.com period while the Main Motor remains energized    copyir.com    1 Main Motor operation check: the voltage across PJ1-3 of the Main Motor and GND changes from DC5 V to DC0 V when the Side Cover is opened and closed    copyir.com YES Check various parts for possible overload    copyir.com Change Main Motor    copyir.com NO Change Master Board    copyir.com
C0010    I/C Motor malfunction
The Lock signal remains HIGH for a continuous 1-sec    copyir.com period while the I/C Motor remains energized    copyir.com    1 I/C Motor operation check: the voltage across PJ2-3 of the I/C Motor and GND changes from DC5 V to DC0 V when the Side Cover is opened and closed    copyir.com YES Check various parts for possible overload    copyir.com Change I/C Motor    copyir.com NO Change Master Board    copyir.com
C0045    Cooling Fan Motor malfunction
The Lock signal remains HIGH or LOW for a continuous 1-sec    copyir.com period or more while the Cooling Fan Motor remains energized    copyir.com    1 Cooling Fan Motor operation check: the voltage across CN6-8 on the side of Master Board and GND changes from DC0 V to DC24 V when the Power Switch is turned ON    copyir.com YES Change Cooling Fan Motor    copyir.com NO Change Master Board    copyir.com
C004C    Ozone Fan Motor malfunction
The Lock signal remains HIGH or LOW for a continuous 1-sec    copyir.com period or more while the Ozone Fan Motor remains energized    copyir.com    1 Ozone Fan Motor operation check: the voltage across CN18-3 on the side of Master Board and GND changes from DC0 V to DC24 V when the Power Switch is turned ON    copyir.com YES Change Ozone Fan Motor    copyir.com NO Change Master Board    copyir.com
C004E    Power Unit Cooling Fan Motor malfunction
The Lock signal remains HIGH or LOW for a continuous 1-sec    copyir.com period or more while the Power Unit Cooling Fan Motor remains energized    copyir.com    1 Power Unit Cooling Fan Motor operation check: the voltage across CN2-3 on the side of Master Board and GND changes from DC0 V to DC24 V when the Power Switch is turned ON    copyir.com YES Change Power Unit Cooling Fan Motor    copyir.com NO Change Master Board    copyir.com
C0070    Main Hopper Toner Replenishing Motor malfunction
• The Toner Bottle Home Position Sensor remains blocked (L) for a continuous 2-sec    copyir.com period or more while the Main Hopper Toner Replenishing Motor remains energized    copyir.com • The Toner Bottle Home Position Sensor remains unblocked (H) for a continuous 6-sec    copyir.com period or more while the Main Hopper Toner Replenishing Motor remains energized    copyir.com    1 Main Hopper Toner Replenishing Motor operation check: • Remove the Lower Rear Cover    copyir.com • Unlock the Toner Bottle Lock Lever    copyir.com • Block the Toner Bottle Cover Sensor    copyir.com • Turn the Toner Bottle a half turn by hand    copyir.com The Toner Bottle turns when the Toner Bottle Cover Sensor is unblocked under the above conditions    copyir.com YES Check step 3    copyir.com 2 Main Hopper Toner Replenishing Motor operation check: the voltage across CN43-2 on the side of Master Board and GND changes from DC0 V to DC24 V when step 1 is performed    copyir.com YES Change Main Hopper Toner Replenishing Motor    copyir.com NO Change Master Board    copyir.com 3 Toner Bottle Home Position Sensor operation check through I/O check YES Change Master Board    copyir.com NO Change Toner Bottle Home Position Sensor    copyir.com
C0214    Abnormal image transfer voltage
The image transfer voltage remains more than 100 V for a continuous 0    copyir.com1-sec    copyir.com period or more while the PC Drum remains stationary (except while an F2 operation is being run)    copyir.com    1 The voltage across CN11-1 on the side of Power Supply Unit and GND is DC24 V    copyir.com The voltage across CN11-2 on the side of Power Supply Unit and GND is DC5 V    copyir.com NO Change Power Supply Unit    copyir.com 2 The voltage across CN17-12 on the side of Master Board and GND remains DC1    copyir.com2 V or less while the malfunction code is being displayed    copyir.com YES Change Master Board    copyir.com 3 The voltage across CN17-15 on the side of Master Board and GND remains DC0    copyir.com9 V or more while the malfunction code is being displayed    copyir.com YES Change Master Board    copyir.com NO Change High Voltage Unit    copyir.com
C0500    Warming-up failure
The temperature of the Fusing Rollers does not reach the required level even after the lapse of a given period of time during a warm-up cycle    copyir.com • From room temperature to 100 °C: Within 65 sec    copyir.com • From 100 °C to 140 °C: Within 30 sec    copyir.com • From 140 °C to 170 °C: Within 20 sec    copyir.com • From 170 °C to the completion of warming-up: Within 22 sec    copyir.com    1 Fusing Roller Heater Lamp turns ON when the Side Cover is opened and closed    copyir.com NO Check step 3 and onward    copyir.com 2 The resistance of Fusing Roller Thermistor (across CN25-2 and 3 on the Fusing Unit end) is infinity    copyir.com YES Change Fusing Roller Thermistor    copyir.com NO Change Master Board    copyir.com 3 There is continuity across CN3-1 and 2 on the Fusing Unit end    copyir.com YES Check step 7    copyir.com 4 Fusing Roller Heater Lamp is conducting    copyir.com NO Change Fusing Roller Heater Lamp    copyir.com 5 Fusing Roller Thermostat is conducting    copyir.com NO Change Fusing Roller Thermostat    copyir.com 6 Fusing Roller Heater Lamp Fuse is conducting    copyir.com NO Change Fusing Roller Heater Lamp Fuse    copyir.com 7 There is continuity across 1A and 1B, and across 2A and 2B, when Side Cover Interlock Switch 2 is actuated    copyir.com YES Change Power Supply Unit    copyir.com Change Master Board    copyir.com NO Change Side Cover Interlock Switch 2    copyir.com
C0510    Abnormally low fusing temperature
• The fusing temperature remains 105 °C or less for a continuous 0    copyir.com1-sec    copyir.com period or more during the standby state or printing    copyir.com • The fusing temperature remains a level lower than the following temperature for a continuous 2-min    copyir.com period or more during the low-temperature standby state    copyir.com 35-cpm copier: 105 °C 25-cpm copier: 80 °C 20-cpm copier (U    copyir.comS    copyir.comA    copyir.com and Canada only): 80 °C    1 Fusing Roller Heater Lamp turns ON when the Side Cover is opened and closed    copyir.com NO Check step 3 and onward    copyir.com 2 The resistance of Fusing Roller Thermistor (across CN25-2 and 3 on the Fusing Unit end) is infinity    copyir.com YES Change Fusing Roller Thermistor    copyir.com NO Change Master Board    copyir.com 3 There is continuity across CN3-1 and 2 on the Fusing Unit end    copyir.com YES Check step 7    copyir.com 4 Fusing Roller Heater Lamp is conducting    copyir.com NO Change Fusing Roller Heater Lamp    copyir.com 5 Fusing Roller Thermostat is conducting    copyir.com NO Change Fusing Roller Thermostat    copyir.com 6 Fusing Roller Heater Lamp Fuse is conducting    copyir.com NO Change Fusing Roller Heater Lamp Fuse    copyir.com 7 There is continuity across 1A and 1B, and across 2A and 2B, when Side Cover Interlock Switch 2 is actuated    copyir.com YES Change Power Supply Unit    copyir.com Change Master Board    copyir.com NO Change Side Cover Interlock Switch 2    copyir.com
C0520    Abnormally high fusing temperature
The fusing temperature remains 230 °C or more for a continuous 0    copyir.com1-sec    copyir.com period or more    copyir.com    1 Fusing Roller Thermistor is dirty    copyir.com YES Clean    copyir.com 2 The circuit across CN25-2 and -3 on the Fusing Unit end is shorted    copyir.com YES Change Fusing Roller Thermistor    copyir.com NO Change Master Board    copyir.com
C0650    Faulty Scanner Home Position Sensor 1
<The Power Switch is turned ON, Original Cover lowered, or Start key pressed when the Scanner is at its home position> • The Scanner Home Position Sensor 1 is not unblocked (H) even when the Scanner moves 10 mm to the left    copyir.com • The Scanner Home Position Sensor 1 is not blocked (L) even when the Scanner moves 4 mm to the right after the Scanner Home Position Sensor 1 has been unblocked (H)    copyir.com <The Power Switch is turned ON, Original Cover lowered, or Start key pressed when the Scanner is at any position other than home> • The Scanner Home Position Sensor 1 is not blocked (L) even when the Scanner moves 469    copyir.com5 mm to the right    copyir.com    1 Scanner Motor operation check: Select functions in the following order: Tech    copyir.com Rep    copyir.com Mode – Movement Check – Scanner; set +1000 in Relative Position?h and touch Set?h; the Scanner moves at this time    copyir.com YES Check step 3 and onward    copyir.com 2 The Scanner can be moved manually    copyir.com YES Change Scanner Motor    copyir.com Change BCR Board    copyir.com Change MFB2 Board    copyir.com Change Master Board    copyir.com NO Correct drive coupling    copyir.com 3 C0651 is displayed    copyir.com YES Check step 7 and onward    copyir.com 4 Scanner Home Position Sensor 1 operation check through I/O check YES Check to see if Scanner Home Position Sensor 1 is blocked as the Scanner is moved    copyir.com If it is checked okay, change Master Board    copyir.com 5 Scanner Home Position Sensor 1 operation check: the voltage across CN11BCR-1 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked    copyir.com NO Change Scanner Home Position Sensor 1    copyir.com 6 Scanner Home Position Sensor 1 operation check: the voltage across CN1BCR-26 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked    copyir.com YES Change BCR Board    copyir.com NO Change MFB2 Board    copyir.com Change Master Board    copyir.com 7 Scanner Home Position Sensor 2 operation check through I/O check YES Check to see if Scanner Home Position Sensor 2 is blocked as the Scanner is moved    copyir.com If it is checked okay, change Master Board    copyir.com 8 Scanner Home Position Sensor 2 operation check: the voltage across CN12BCR-1 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked    copyir.com NO Change Scanner Home Position Sensor 2    copyir.com 9 Scanner Home Position Sensor 2 operation check: the voltage across CN1BCR-27 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked    copyir.com YES Change BCR Board    copyir.com NO Change MFB2 Board    copyir.com Change Master Board    copyir.com
C0651    Faulty Scanner Home Position Sensor 2
When the Start key is pressed with a document loaded in the Document Feed Tray of the ADF, Scanner Home Position Sensor 2 is not blocked (L) even when the Scanner moves 463 mm to the left after the sensor has been unblocked (H)    copyir.com    1 Scanner Motor operation check: Select functions in the following order: Tech    copyir.com Rep    copyir.com Mode – Movement Check – Scanner; set +1000 in Relative Position?h and touch Set?h; the Scanner moves at this time    copyir.com YES Check step 3 and onward    copyir.com 2 The Scanner can be moved manually    copyir.com YES Change Scanner Motor    copyir.com Change BCR Board    copyir.com Change MFB2 Board    copyir.com Change Master Board    copyir.com NO Correct drive coupling    copyir.com 3 C0651 is displayed    copyir.com YES Check step 7 and onward    copyir.com 4 Scanner Home Position Sensor 1 operation check through I/O check YES Check to see if Scanner Home Position Sensor 1 is blocked as the Scanner is moved    copyir.com If it is checked okay, change Master Board    copyir.com 5 Scanner Home Position Sensor 1 operation check: the voltage across CN11BCR-1 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked    copyir.com NO Change Scanner Home Position Sensor 1    copyir.com 6 Scanner Home Position Sensor 1 operation check: the voltage across CN1BCR-26 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked    copyir.com YES Change BCR Board    copyir.com NO Change MFB2 Board    copyir.com Change Master Board    copyir.com 7 Scanner Home Position Sensor 2 operation check through I/O check YES Check to see if Scanner Home Position Sensor 2 is blocked as the Scanner is moved    copyir.com If it is checked okay, change Master Board    copyir.com 8 Scanner Home Position Sensor 2 operation check: the voltage across CN12BCR-1 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked    copyir.com NO Change Scanner Home Position Sensor 2    copyir.com 9 Scanner Home Position Sensor 2 operation check: the voltage across CN1BCR-27 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked    copyir.com YES Change BCR Board    copyir.com NO Change MFB2 Board    copyir.com Change Master Board    copyir.com
C0990    LCC Lift-Up Motor failure to turn    1 The voltage across CN1A-15 on LCC Control Board and GND is DC24 V    copyir.com YES Change LCC Lift-Up Motor    copyir.com Change LCC Control Board    copyir.com Change Control Board    copyir.com Change Master Board    copyir.com 2 Fuse is conducting    copyir.com YES Change Power Supply Unit    copyir.com NO Change fuse    copyir.com
C0991    Lift 1 ascent motion failure    1 Lift-Up Sensor 1 operation check through I/O check YES Check step 3 and onward    copyir.com 2 Lift-Up Sensor 1 operation check: the voltage across CN4A-6 on LCC Control Board and GND is DC5 V when the sensor is blocked and DC0 V when the sensor is unblocked    copyir.com YES Change LCC Control Board    copyir.com Change Control Board    copyir.com Change Master Board    copyir.com NO Check actuator    copyir.com Change Lift-Up Sensor 1    copyir.com 3 LCC Lift-Up Motor operation check: LCC Lift- Up Motor turns after the cassette has been slid into the copier    copyir.com YES Change Master Board    copyir.com 4 LCC Lift-Up Motor operation check: the voltage across CN5A-1 on LCC Control Board and GND changes from DC0 V to DC24 V while step 3 is being performed    copyir.com YES Change LCC Lift-Up Motor    copyir.com NO Change LCC Control Board    copyir.com Change Control Board    copyir.com Change Master Board    copyir.com
C0995    LCC Transport Motor failure to turn    1 The voltage across CN1A-15 on LCC Control Board and GND is DC24 V    copyir.com YES Change LCC Transport Motor    copyir.com Change LCC Control Board    copyir.com Change Control Board    copyir.com Change Master Board    copyir.com 2 Fuse is conducting    copyir.com YES Change Power Supply Unit    copyir.com NO Change fuse    copyir.com
C0999    Lift 2 ascent motion failure    1 Lift-Up Sensor 2 operation check through I/O check YES Check step 3 and onward    copyir.com 2 Lift-Up Sensor 2 operation check: the voltage across CN4A-9 on LCC Control Board and GND is DC5 V when the sensor is blocked and DC0 V when the sensor is unblocked    copyir.com YES Change LCC Control Board    copyir.com Change Control Board    copyir.com Change Master Board    copyir.com NO Check actuator    copyir.com Change Lift-Up Sensor 2    copyir.com 3 LCC Lift-Up Motor operation check: LCC Lift- Up Motor turns after the cassette has been slid into the copier    copyir.com YES Change Master Board    copyir.com 4 LCC Lift-Up Motor operation check: the voltage across CN5A-2 on LCC Control Board and GND changes from DC0 V to DC24 V while step 3 is being performed    copyir.com YES Change LCC Lift-Up Motor    copyir.com NO Change LCC Control Board    copyir.com Change Control Board    copyir.com Change Master Board    copyir.com
C099D    LCC communication error    1 LCC Control Board and Master Board are connected properly    copyir.com YES Change LCC Control Board    copyir.com Change Control Board    copyir.com Change Master Board    copyir.com NO Correct connection    copyir.com
C0B00    Transport Motor drive malfunction
C0B20    Stapling Unit Moving Motor drive malfunction
C0B30    CD Aligning Motor drive malfunction
C0B38    Shift Motor drive malfunction
C0B48    Exit Roller/Rolls Spacing Motor drive malfunction
C0B4A    Storage Roller/Rolls Spacing Motor drive malfunction
C0B4D    Paper Holding Tray Motor drive malfunction
C0B4E    Finisher Tray Motor drive malfunction
C0B50    Stapling Motor 1 drive malfunction / Stapling Motor drive malfunction
C0B54    Stapling Motor 2 drive malfunction
C0B73    Punch Motor drive malfunction
C0B78    Hole Position Selector Motor drive malfunction (U    copyir.comS    copyir.comA    copyir.com and Canada)
C0B80    Shift Motor drive malfunction
C0BA0    Elevator Motor drive malfunction
C0F32    Faulty ATDC Sensor
The value of data read by the ATDC Sensor is faulty    copyir.com (ATDC Sensor reading is 19 % or more, or 7 % or less    copyir.com)    1 ATDC Sensor and Master Board are connected properly    copyir.com NO Correct connection    copyir.com 2 The voltage across PJ6PU1-5 on Power Supply Unit and GND is DC5 V    copyir.com YES Change I/C    copyir.com Change Master Board    copyir.com NO Change Power Supply Unit    copyir.com
C0F33    ATDC adjustment failure
• In an F8 (ATDC control voltage automatic adjustment) operation, the adjustment of ATDC control voltage is not completed within 1 min    copyir.com after the ATDC Sensor sampling    copyir.com • In an F8 operation, the control voltage falls outside the range of 5    copyir.com39 V to 8    copyir.com15 V    copyir.com    1 ATDC Sensor and Master Board are connected properly    copyir.com NO Correct connection    copyir.com 2 The voltage across PJ6PU1-5 on Power Supply Unit and GND is DC5 V    copyir.com YES Change I/C    copyir.com Change Master Board    copyir.com NO Change Power Supply Unit    copyir.com
C1038    Engine connection error
• The system fails in checking initial engine connection when the Power Switch is turned ON    copyir.com • The system succeeded in checking initial connection when the Power Switch was turned ON; then it fails in rechecking initial connection through the execution of a software reset when a communications error occurs during operation    copyir.com    1    copyir.com Check the connection between Master Board and MFB2 Board    copyir.com 2    copyir.com Reset the malfunction and turn OFF and ON the Power Switch    copyir.com 3    copyir.com Change MFB2 Board    copyir.com Change Master Board    copyir.com
C1300    Polygon Motor malfunction
<Faulty start detection> • The Lock signal is not detected at any time during a given period of time 1 sec    copyir.com after the Polygon Motor has been energized    copyir.com <Faulty Lock signal detection> • No Lock signals are detected at any time during the 1-sec    copyir.com period which starts 1 sec    copyir.com after the first Lock    copyir.com <Out-of-timing Lock detection> • The Lock signal is not detected for a continuous 0    copyir.com5sec    copyir.com period while the Polygon Motor is in the stabilized turning state    copyir.com <Abnormal Lock detection> • The Lock signal remains ON for a continuous 5-sec    copyir.com period while the Polygon Motor remains deenergized    copyir.com    1    copyir.com Reset the malfunction and turn OFF and ON the Power Switch    copyir.com 2    copyir.com Check the connection between PH Assy and Master Board    copyir.com 3    copyir.com Change PH Assy    copyir.com Change Master Board    copyir.com
C133A    Communications error (G/A)
Communications with the gate array for expansion I/O (the IC mounted on the Master Board) fail    1    copyir.com Reset the malfunction and turn OFF and ON the Power Switch    copyir.com 2    copyir.com Check the connection between each of the following and Master Board    copyir.com A    copyir.com 2nd Drawer paper source unit B    copyir.com 3rd Drawer paper source unit C    copyir.com 4th Drawer paper source unit D    copyir.com 5th Drawer paper source unit E    copyir.com OT-102 F    copyir.com JS-201 3    copyir.com Disconnect the connection between the copier and A to F and then turn OFF and ON the Power Switch    copyir.com- If the malfunction code display persists, change Master Board    copyir.com – If the malfunction is no longer detected, connect the connectors sequentially and turn OFF and ON the Power Switch    copyir.com When C133A is detected, check the connector of the corresponding paper source unit and, if it is intact, change the PWB-A of the unit    copyir.com
C133B    Communications error (option I/F)
The connection status of a finishing option is changed after the power has been turned ON    copyir.com    1    copyir.com Reset the malfunction and turn OFF and ON the Power Switch    copyir.com 2    copyir.com Check the connection between Master Board (copier) and Control Board (Finisher)    copyir.com 3    copyir.com Unplug the connector between Master Board and Control Board and turn OFF and ON the Power Switch    copyir.com – If the malfunction code display persists, change Master Board    copyir.com – If the malfunction is no longer detected, change Control Board    copyir.com
C13C0    I/C initialization failure
After failing to blow the imaging cartridge fuse two consecutive times, the I/C is determined to be new    copyir.com    1    copyir.com Reinstall I/C, reset the malfunction, and turn OFF and ON the Power Switch    copyir.com 2    copyir.com Check the connection between I/C fuse and Master Board    copyir.com 3    copyir.com Change Master Board    copyir.com
C13D0    Faulty EEPROM
EEPROM, in which no initial data is written, is found    copyir.com    1    copyir.com Reset the malfunction, turn OFF and ON the Power Switch, and unplug the power cord and plug it back in    copyir.com 2    copyir.com Check the connection between IC3 of Master Board and EEPROM    copyir.com 3    copyir.com Change Master Board    copyir.com 4    copyir.com Change EEPROM    copyir.com For the precautions to be observed when changing the EEPROM, see DIS/ REASSEMBLY, ADJUSTMENT    copyir.com
C13F0    HSYNC detection failure
• The SOS falling edge is not detected for 0    copyir.com2 sec    copyir.com or more after the Polygon Motor has been energized and laser output started    copyir.com • No SOS falling edges are detected while VIA remains ON    copyir.com    1    copyir.com Reset the malfunction and turn OFF and ON the Power Switch    copyir.com 2    copyir.com Check the connection between PH Assy and Master Board    copyir.com 3    copyir.com Change PH Assy    copyir.com Change Master Board    copyir.com

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