کد ها و خطاهای شارپ AR m450
[11] TROUBLE CODES
Trouble codes | Contents | Remark | Trouble detection | |
| F1 | 03 | Console finisher paddle motor trouble | With Console Finisher installed | PCU |
| 06 | Console finisher slide motor trouble | With Console Finisher installed | PCU | |
| 10 | Console finisher stapler motor trouble | With Console Finisher installed | PCU | |
| 11 | Console finisher bundle exit motor trouble | With Console Finisher installed | PCU | |
| 15 | Console finisher lift motor trouble | With Console Finisher installed | PCU | |
| 19 | Console finisher alignment motor trouble FRONT | With Console Finisher installed | PCU | |
| 20 | Console finisher alignment motor trouble | With Console Finisher installed | PCU | |
| 30 | Console finisher communication trouble | With Console Finisher installed | PCU | |
| 31 | Console finisher fold sensor trouble | With Console Finisher installed | PCU | |
| 32 | Console finisher punch unit communication trouble | With Console Finisher installed | PCU | |
| 33 | Console finisher punch side register motor trouble | With Console Finisher installed | PCU | |
| 34 | Console finisher punch motor trouble | With Console Finisher installed | PCU | |
| 35 | Console finisher punch side register sensor trouble | With Console Finisher installed | PCU | |
| 36 | Console finisher punch timing sensor trouble | With Console Finisher installed | PCU | |
| 37 | Console finisher backup RAM trouble | With Console Finisher installed | PCU | |
| 38 | Console finisher punch backup RAM trouble | With Console Finisher installed | PCU | |
| 81 | Console finisher transport motor trouble | With Console Finisher installed | PCU | |
| F2 | 00 | شارپ ar450-ar350 تونر concentration sensor open | PCU | |
| 02 | شارپ ar450-ar350 تونر supply abnormality | PCU | ||
| 04 | Improper cartridge (Destination error, life cycle error) | PCU | ||
| 05 | CRUM error | PCU | ||
| 39 | Process thermistor breakdown | PCU | ||
| F3 | 12 | Tray 1 lift-p trouble | PCU | |
| 22 | Tray 2 lift-up trouble (Multi-purpose tray) | Multi-purpose tray | PCU | |
1.
Trouble codes list
Trouble codes | Contents | Remark | Trouble detection | |
| F6 | 00 | FAX board communication trouble | When the Fax board is installed | ICU |
| 01 | FAX expansion Flash Rom abnormality | When the Fax board is installed | ICU | |
| 04 | FAX MODEM operation abnormality | When the Fax board is installed | FAX | |
| F7 | 01 | FAX board EEPROM read/write error | When the Fax board is installed | FAX |
| H2 | 00 | Thermistor open (HL1) | PCU | |
| 01 | Thermistor open (HL2) | PCU | ||
| H3 | 00 | Heat roller high temperature detection (HL1) | PCU | |
| 01 | Heat roller high temperature detection (HL2) | PCU | ||
| H4 | 00 | Heat roller low temperature detection (HL1) | PCU | |
| 01 | Heat roller low temperature detection (HL2) | PCU | ||
| H5 | 01 | 5-time continuous POD1 not-reaching JAM detection | PCU | |
| L1 | 00 | Scanner feed trouble | When the scanner is installed | SCANNER |
| L3 | 00 | Scanner return trouble | When the scanner is installed | SCANNER |
| L4 | 01 | main motor lock detection | PCU | |
| 02 | Drum motor lock detection | PCU | ||
| L6 | 10 | Polygon motor lock detection | PCU | |
| L8 | 01 | No full-wave signal | PCU | |
| 02 | Full-wave signal width abnormality | PCU | ||
| U6 | 00 | Desk/LCC communication trouble | With Paper feed desk installed | PCU |
| 01 | Desk/LCC1CS lift-up trouble (Multi-purpose tray) | With Paper feed desk installed | PCU | |
| 02 | Desk2 CS lift-up trouble/LCC1 lift-up trouble | With Paper feed desk installed | PCU | |
| 03 | Desk3 CS lift-up trouble/LCC2 lift-up trouble | With Paper feed desk installed | PCU | |
| 10 | Desk/LCC transport motor trouble | With Paper feed desk installed | PCU | |
| EE | EL | Auto developer adjustment trouble (Over-شارپ ar450-ar350 تونر) | Only during DIAG | PCU |
| EU | Auto developer adjustment trouble (Under-شارپ ar450-ar350 تونر) | Only during DIAG | PCU | |
| F9 | 02 | Centro port check error | Controller | |
| 03 | NIC port check error | Controller | ||
| U1 | 01 | FAX Battery abnormality | With FAX board installed | Controller |
| 02 | RTC read abnormality (common with FAX, on ICU PWB) | When the Fax board is installed | ICU | |
Trouble codes | Contents | Remark | Trouble detection | |
| U2 | 00 | EEPROM read/write error ( Controller ) | Controller | |
| 11 | Counter check sum error ( Controller EEPROM ) | Controller | ||
| 12 | Adjustment value check sum error (Controller EEPROM) | Controller | ||
| 80 | Scanner section EEPROM read/write error | When the scanner is installed | SCANNER | |
| 81 | Scanner section memory sum check error | When the scanner is installed | SCANNER | |
| 90 | PCU section EEPROM read/ write error | PCU | ||
| 91 | PCU section memory sum check error | PCU | ||
| U7 | 00 | PC/MODEM communication error | Controller | |
| PF | — | RIC copy inhibit command reception | Controller | |
| CH | — | Door open (CH ON) | PCU | |
| 00 | No developer cartridge | PCU | ||
| 01 | No شارپ ar450-ar350 تونر cartridge | PCU | ||
— | — | Auditor not ready | Controller | |
| PC | — | Personal counter not installed | Controller | |
| MAIN | SUB | ||
| C1 | 00 | Content | MC trouble |
| Detail | Main charger output abnormality ( Output open ) Trouble signal is outputted from the high voltage transformer. | ||
| Cause | The main charger is not installed properly. The main charger is not assembled properly. Disconnection of connector of high voltage transformer. High voltage harness disconnection or breakage. | ||
| Check and remedy | Use the diag mode or DIAG to check the main charger output. Check for disconnection of the main charger. Replace the high voltage unit. | ||
| E6 | 10 | Content | CIS shading trouble (Black correction) |
| Details | The CIS black scan level is abnormal when the lamp is off. | ||
| Cause | Abnormal harness installation to CIS unit CIS unit abnormality Scanner PWB abnormality | ||
| Check & Remedy | Check CIS unit harness. Check CIS unit. Check scanner PWB. | ||
- 2.
- Details of trouble codes
| MAIN | SUB | ||
| E6 | 11 | Content | CSI shading trouble (White correction) |
| Details | The CIS white reference plate scan level is abnormal when the lamp is on. | ||
| Cause | Abnormal harness installation to CIS unit Dirt on the white reference plate. CIS lighting error CIS unit installation trouble CIS unit abnormality Scanner PWB abnormality | ||
| Check & Remedy | Clean the white reference plate. Check CIS light quantity (SIM 5-3) and lighting. Check CIS unit harness. Check scanner PWB. | ||
| 14 | Content | CIS communication trouble | |
| Details | Communication trouble (clock sync) between scanner PWB and CIS-ASIC | ||
| Cause | Abnormal harness installation to CIS unit CIS unit abnormality Scanner PWB abnormality | ||
| Check & Remedy | Check CIS unit harness. Check CIS unit. Check scanner PWB. | ||
| E7 | 02 | Content | Laser trouble |
| Detail | BD signal from LSU is kept OFF, or ON. | ||
| Cause | The connector of LSU or the harness in LSU is disconnected or broken. The polygon motor does not rotate normally. The laser home position sensor in LSU is shifted. The proper voltage is not supplied to the power line for laser. Laser emitting diode trouble PCU PWB trouble Controller PWB trouble | ||
| Check and remedy | Check for disconnection of the LSU connector. Use DIAG (SIM 61-1) to check LSU operation. Check that the polygon motor rotates normally or not. Check light emission of laser emitting diode. Replace the LSU unit. Replace the PCU PWB. Replace the Controller PWB. | ||
| 03 | Content | HDD trouble | |
| Detail | HDD does not operate properly in the machine with HDD installed. | ||
| Cause | HDD is not installed properly to the Controller PWB. HDD does not operate properly in the Controller PWB. Controller PWB trouble | ||
| Check and remedy | Check installation of HDD to the Controller PWB. Check connection of the harness of HDD to the Controller PWB. Use DIAG (SIM 62-2, -3) to check read/write of HDD. Replace HDD. Replace Controller PWB. | ||
| MAIN | SUB | ||
| E7 | 06 | Content | Decode error trouble |
| Detail | A decode error occurs during making of an image. | ||
| Cause | Data error during input from PCI to PM. PM trouble Data error during image compression/ transfer. Controller PWB abnormality | ||
| Check and remedy | Check insertion of the PWB. (PCI bus) If the error occurred in a FAX job, check installation of the FAX PWB. For the other cases, check the Controller PWB. Replace the Controller PWB. | ||
| 10 | Content | Shading trouble (Black correction) | |
| Details | CCD black scan level abnormality when the copy lamp is off. | ||
| Cause | Abnormal installation of flat cable to CCD unit. CCD unit abnormality Scanner PWB abnormality | ||
| Check & Remedy | Check installation of CCD unit flat cable. Check CCD unit. Check scanner PWB. | ||
| 11 | Content | Shading trouble (White correction) | |
| Details | CCD white reference plate scan level abnormality when the copy lamp is ON. | ||
| Cause | Abnormal installation of flat cable to CCD unit. Dirt on mirror, lens, white reference plate Copy lamp lighting abnormality Abnormal installation of CCD unit CCD unit abnormality Scanner PWB abnormality | ||
| Check & Remedy | Clean mirror, lens, and white reference plate. Check copy lamp light quantity (SIM 5-3) and lighting. Check CCD unit. Check scanner PWB. | ||
| 14 | Content | CCD communication trouble | |
| Details | Communication trouble (clock sync) between scanner PWB and CCD-ASIC | ||
| Cause | Abnormal installation of harness to CCD unit CCD unit abnormality Scanner PWB abnormality | ||
| Check & Remedy | Check CCD unit harness. Check CCD unit. Check scanner PWB. | ||
| 50 | Content | LSU connection trouble | |
| Detail | An LSU which does not conform to the machine is installed. | ||
| Cause | PCU PWB trouble LSU trouble | ||
| Check and remedy | Check LSU PWB. Check PCU PWB. Check connection of the connector and the harness between PCU and LSU. | ||
MAIN
| SUB | MAIN | SUB | |||||||
| E7 | 80 | Content | Communication trouble (ICU detection) between ICU and scanner | F1 | 19 | Content | Finisher (AR-FN6) front alignment motor trouble | ||
| Details | Communication establishment error/Fleming/ Parity/Protocol error | Detail | Front alignment motor operation abnormality | ||||||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||||||||
| Cause | Defective connection of slave unit PWB connector Defective harness between slave unit PWB and ICU PWB Slave unit PWB mother board connector pin breakage | ||||||||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||||||||
| 20 | Content | Finisher (AR-FN6) rear alignment motor trouble | |||||||
| Check & Remedy | Check connector and harness of slave unit PWB and ICU PWB. Check grounding of machine. | ||||||||
| Detail | Rear alignment motor operation abnormality | ||||||||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||||||||
| 90 | Content | PCU communication trouble | |||||||
| Details | |||||||||
| Cause | |||||||||
| Check & Remedy | Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | |||||||
| F1 | 00 | Content | Finisher (AR-FN6) communication trouble | 80 | Content | Finisher (AR-FN6) power abnormality | |||
| Detail | Communication cable test error after turning on the power or exiting from DIAG. Communication error with the finisher | Detail | The 24V power is not supplied to the finisher PWB. | ||||||
| Cause | Improper connection or disconnection of connector and harness Finisher control PWB trouble Power unit trouble | ||||||||
| Cause | Improper connection or disconnection of connectors and harness between the machine and the finisher. Finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noises | ||||||||
| Check and remedy | Use DIAG (SIM3-2) to check the sensor. | ||||||||
| 87 | Content | Finisher (AR-FN6) staple rotation motor trouble | |||||||
| Check and remedy | Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the finisher control PWB or PCU PWB. | ||||||||
| Detail | Front staple rotation motor trouble | ||||||||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Finisher control PWB trouble | ||||||||
| 08 | Content | Finisher (AR-FN6) staple shift motor trouble | |||||||
| Detail | Staple motor drive trouble | Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||||||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Finisher control PWB trouble | ||||||||
| F1 | 00 | Content | Mail-bin stacker (AR-MS1) communication trouble | ||||||
| Detail | Communication cable test error after turning on the power or exiting from DIAG. Communication error with the Mail-bin stacker. | ||||||||
| Check and remedy | Use DIAG (SIM3-3) to check operations of the staple motor. | ||||||||
| 10 | Content | Finisher (AR-FN6) stapler motor trouble | |||||||
| Detail | Stapler motor operation abnormality | Cause | Improper connection or disconnection of connector and harness between the machine and the Mail-bin stacker. Mail-bin stacker control PWB trouble Control PWB (PCU) trouble Malfunction by noises | ||||||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||||||||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||||||||
| Check and remedy | Canceled by turning OFF/ON the power. Check harness and connector in the communication line. Replace the Mail-bin stacker PWB or PCU PWB. | ||||||||
| 11 | Content | Finisher (AR-FN6) bundle exit motor trouble | |||||||
| Detail | Bundle exit motor operation abnormality | ||||||||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||||||||
| 02 | Content | Mail-bin stacker (AR-MS1) transport motor abnormality | |||||||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | Detail | Transport motor trouble | ||||||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Mail-bin stacker control PWB trouble | ||||||||
| 15 | Content | Finisher (AR-FN6) lift motor trouble | |||||||
| Detail | Lift motor operation abnormality | ||||||||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | Check and remedy | Use DIAG (SIM3-21) to check the transport motor operation. | ||||||
| MAIN | SUB | ||
| F1 | 19 | Content | Console finisher (AR-FN7) front alignment motor trouble |
| Detail | Front alignment motor operation abnormality | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| 20 | Content | Console finisher (AR-FN7) rear alignment motor trouble | |
| Detail | Rear alignment motor operation abnormality | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| 30 | Content | Console finisher (AR-FN7) communication trouble | |
| Detail | Communication cable test error after turning on the power or exiting from DIAG. Communication error with the console finisher | ||
| Cause | Improper connection or disconnection of connector and harness between the machine and the console finisher. Console finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noises | ||
| Check and remedy | Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the console finisher control PWB or PCU PWB. | ||
| 31 | Content | Console finisher (AR-FN7) fold sensor trouble | |
| Detail | Sensor input value abnormality | ||
| Cause | Sensor breakage harness breakage Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-2) to check the sensor operation. | ||
| 32 | Content | Communication trouble between the console finisher (AR-FN7) and the punch unit (AR-PN1). | |
| Detail | Communication err between the console finisher and the punch unit. | ||
| Cause | Improper connection or disconnection of connector and harness between the console finisher and the punch unit. Console finisher control PWB trouble Control PWB (PCU) trouble Malfunction by noise | ||
| Check and remedy | Canceled by turning OFF/ON the power. Check connectors and harness in the communication line. Replace the console finisher control PWB. | ||
| MAIN | SUB | ||
| F1 | 12 | Content | Mail-bin stacker (AR-MS1) gate trouble |
| Detail | Gate operation abnormality | ||
| Cause | Gate lock Mail-bin stacker control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-21) to check the transport gate operation. | ||
| 80 | Content | Mail-bin stacker (AR-MS1) power abnormality | |
| Detail | The 24V power is not supplied to the Mail-bin stacker PWB. | ||
| Cause | Improper connection or disconnection of connector and harness Mail-bin stacker control PWB trouble Power unit (AR-DC1) trouble | ||
| Check and remedy | Use DIAG (SIM3-20) to check the sensor operation. | ||
| F1 | 03 | Content | Console finisher (AR-FN7) paddle motor trouble |
| Detail | Paddle motor operation abnormality | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| 06 | Content | Console finisher (AR-FN7) slide motor trouble | |
| Detail | Slide motor operation abnormality | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| 10 | Content | Console finisher (AR-FN7) stapler motor trouble | |
| Detail | Stapler motor operation abnormality | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| 11 | Content | Console finisher (AR-FN7) bundle exit motor trouble | |
| Detail | Bundle exit motor operation abnormality | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| 15 | Content | Console finisher (AR-FN7) lift motor trouble | |
| Detail | Lift motor operation abnormality | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| MAIN | SUB | ||
| F2 | 00 | Content | شارپ ar450-ar350 تونر control sensor abnormality |
| Detail | شارپ ar450-ar350 تونر control sensor output open | ||
| Cause | Connector harness trouble Connector disconnection | ||
| Check and remedy | Check connection of the شارپ ar450-ar350 تونر control sensor. Check connection of connector and harness to the main PWB. Check for disconnection of harness. | ||
| 02 | Content | شارپ ar450-ar350 تونر supply abnormality | |
| Detail | شارپ ar450-ar350 تونر control sensor output value becomes under-شارپ ar450-ar350 تونر too earlier. | ||
| Cause | Connector harness trouble شارپ ar450-ar350 تونر control sensor trouble The شارپ ar450-ar350 تونر cartridge seal is not removed | ||
| Check and remedy | Check connection of the connector in the شارپ ar450-ar350 تونر motor section. Check connection of connector and harness to the main PWB. Check for disconnection of harness. شارپ ar450-ar350 تونر control sensor output check DIAG ( SIM 25-1) Remove the شارپ ar450-ar350 تونر cartridge seal. | ||
| 04 | Content | Improper cartridge (life cycle error, etc.) | |
| Detail | An improper process cartridge is inserted. | ||
| Cause | IC chip trouble Improper cartridge | ||
| Check and remedy | Insert a proper cartridge. | ||
| 05 | Content | CRUM error | |
| Detail | Communication with IC chip cannot be made. | ||
| Cause | IC chip trouble Improper cartridge | ||
| Check and remedy | Insert a proper cartridge. | ||
| 39 | Content | Process thermistor trouble | |
| Detail | Process thermistor open | ||
| Cause | Process thermistor trouble Process thermistor harness disconnection PCU PWB trouble | ||
| Check and remedy | Check connection of harness and connector of the process thermistor. Check PCU PWB. | ||
| F3 | 12 | Content | Machine no. 1 tray lift-up trouble |
| Detail | PED does not turn ON in the specified time. LUD does not turn ON in the specified time. | ||
| Cause | PED/LUD trouble No. 1 tray lift-up trouble Check connection of harness between the PCVU PWB, lift-up unit, and paper feed unit. | ||
| Check and remedy | Check PED, LUD, and their harness and connectors. Check the lift-up unit. | ||
| 22 | Content | Multi purpose tray lift-up trouble | |
| Detail | MCPED does not turn ON in the specified time. MCLUD does not turn ON in the specified time. | ||
| Cause | MCPED/MCLUD trouble Multi purpose tray lift-up motor trouble Harness disconnection f the PCU PWB, the lift-up unit, and the paper feed unit. | ||
| Check and remedy | Check MCPED, PCLUD, and their harness and connectors. Check the lift-up unit. | ||
| MAIN | SUB | ||
| F1 | 33 | Content | Console finisher (AR-FN7) punch (AR-PN1) side registration motor trouble |
| Detail | Punch side registration motor operation abnormality | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| 34 | Content | Console finisher (AR-FN7) punch (AR-PN1) motor trouble | |
| Detail | Punch motor operation abnormality | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| 35 | Content | Console finisher (AR-FN7) punch (AR-PN1) side registration sensor trouble | |
| Detail | Sensor input value abnormality | ||
| Cause | Sensor breakage Harness disconnection Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-2) to check the sensor operation. | ||
| 36 | Content | Console finisher (AR-FN7) punch (AR-PN1) timing sensor trouble | |
| Detail | Sensor input value abnormality | ||
| Cause | Sensor breakage Harness disconnection Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-2) to check the sensor operation. | ||
| 37 | Content | Console finisher (AR-FN7) backup RAM trouble | |
| Detail | Backup RAM contents are disturbed. | ||
| Cause | Console finisher control PWB trouble Malfunction by noise | ||
| Check and remedy | Replace the console finisher control PWB. | ||
| 38 | Content | Console finisher (AR-FN7) punch (AR-PN1) backup RAM trouble | |
| Detail | Punch unit backup RAM contents are disturbed. | ||
| Cause | Punch control PWB trouble Malfunction by noise | ||
| Check and remedy | Replace the punch control PWB. | ||
| 81 | Content | Console finisher transport motor abnormality | |
| Detail | Transport motor trouble | ||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Console finisher control PWB trouble | ||
| Check and remedy | Use DIAG (SIM3-3) to check the motor operation. | ||
| MAIN | SUB | ||
| H3 | 00··· HL1 (RT H1) 01··· HL2 ( RT H2) | Content | Fusing section high temperature trouble |
| Detail | The fusing temperature exceeds 242°C. (An input voltage of 0.27V or above is detected.) | ||
| Cause | thermistor trouble Control PWB trouble Fusing section connector disconnection AC power trouble | ||
| Check and remedy | Use DIAG (SIM5-2) to check the heater lamp Blinking operation. If the heater lamp blinks normally: Check the thermistor and its harness. Check the thermistor input circuit in the control PWB. If the heater lamp keep lighting: Check the AC PWB and the lamp control circuit in the control PWB. Use DIAG (SIM14) to cancel the trouble | ||
| H4 | 00··· HL1 ( RT H1) 01··· HL2 ( RT H2) | Content | Fusing section low temperature trouble |
| Detail | •The set temperature is not reached within the specified time (normally 3 min) when warming up or resetting from pre-heating. •Under the ready state. (An input voltage of 1.21V or below is detected 5 times continuously.) | ||
| Cause | thermistor trouble Heater lamp trouble Control PWB trouble Thermostat trouble AC power trouble Interlock switch trouble | ||
| Check and remedy | Use DIAG (SIM5-2) to check the heater lamp Blinking operation. If the heater lamp blinks normally: Check the thermistor and its harness. Check the thermistor input circuit in the control PWB. If the heater lamp does not light: Check for heater lamp disconnection and thermostat disconnection. Check the interlock switch. Check the AC PWB and the lamp control circuit in the control PWB. Use DIAG (SIM14) to cancel the trouble. | ||
| H5 | 01 | Content | 5-time continuous POD1 not-reaching jam detection |
| Detail | 5-time continuous POD1 not-reaching jam detection | ||
| Cause | A fusing section jam is not properly removed. ( Jam paper remains. ) POD1 sensor trouble, or harness disconnection Improper installation of fusing unit | ||
| Check and remedy | Check jam paper in the fusing section. ( winding, etc. ) Check POD1 sensor harness, and check the fusing unit installation. Use DIAG (SIM14) to cancel the trouble. | ||
| L1 | 00 | Content | Scanner feed trouble |
| Details | Scanner feed is not completed within the specified time. | ||
| Cause | Scanner unit abnormality Scanner wire disconnection | ||
| Check & Remedy | Check scanning with SIM 1-1. | ||
| MAIN | SUB | ||
| L3 | 00 | Content | Scanner return trouble |
| Details | Scanner return is not completed within the specified time. | ||
| Cause | Scanner unit abnormality Scanner wire disconnection | ||
| Check & Remedy | Check scanning with SIM 1-1. | ||
| L4 | 01 | Content | Main motor lock detection |
| Detail | The motor lock signal is detected for 1.5sec during rotation of the main motor. | ||
| Cause | main motor trouble Check connection of harness between the PCU PWB and the main motor. Control circuit trouble | ||
| Check and remedy | Use DIAG (SIM25-1) to check the main motor operation. Check harness and connector between the PCU PWB and the main motor. | ||
| 02 | Content | Drum motor lock detection | |
| Detail | The motor lock signal is detected for 1.5sec during rotation of the drum motor. | ||
| Cause | Drum motor trouble Improper connection of harness between the PCU PWB and the drum motor. Control circuit trouble | ||
| Check and remedy | Use DIAG (SIM25-1) to check the drum motor operation. Check harness and connector between the PCU PWB and the drum motor. | ||
| L6 | 10 | Content | Polygon motor lock detection |
| Detail | It is judged that the polygon motor lock signal is not outputted. Lock signal is checked in the interval of 10sec after starting the polygon motor, and it is judged that the polygon motor does not rotate normally. | ||
| Cause | The LSU connector or harness in the LSU is disconnected or broken. Polygon motor trouble | ||
| Check and remedy | Use DIAG (SIM61-1) to check the polygon motor operation. Check connector and harness connection. Replace LSU. | ||
| L8 | 01 | Content | No fullwave signal |
| Detail | Full wave signal is not detected. | ||
| Cause | The PCU PWB connector or the power unit harness is disconnected or broken. PCU PWB trouble Power unit trouble | ||
| Check and remedy | Check connection of the harness and connector. Replace PCU PWB. Replace the power unit. | ||
| 02 | Content | Full wave signal width abnormality | |
| Detail | It is judged as full wave signal frequency abnormality. (When the detection cycle is judged as 69Hz or above or 42.5Hz or below) | ||
| Cause | The connector or harness of the PCU PWB and the power PWB is disconnected. PCU PWB trouble Power unit trouble | ||
| Check and remedy | Check connection of the harness and connector. Replace the PCU PWB. Replace the power unit. | ||
| MAIN | SUB | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| U6 | 00 |
Content | Desk/LCC communication trouble | ||||||||||||||||||||||||||||||||||||||||||||||||||||
| Detail | Desk/LCC communication error Communication cable test error after turning on the power or exiting DIAG. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cause | Improper connection or disconnection of connector and harness Desk control PWB trouble Control PWB (PCU) trouble Noise or interference | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Check and remedy | Canceled by turning OFF/ON the power. Check connection of the harness and connector in the communication line. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 01 | Content | Desk/LCC No. 1 tray lift-up trouble | |||||||||||||||||||||||||||||||||||||||||||||||||||||
| Detail | Desk/LCC No. 1 tray lift-up trouble | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cause | Sensor trouble Desk control PWB trouble Gear breakage Lift-up motor trouble | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Check and remedy | Use DIAG (SIM4-2) to check the lift-up sensor detection. Use DIAG (SIM4-3) to check the lift-up motor operation. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 02 | Content | Desk No. 2 tray/LCC1 lift-up trouble | |||||||||||||||||||||||||||||||||||||||||||||||||||||
| Detail | Desk No. 2 tray/LCC lift-up trouble | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cause | Sensor trouble Desk control PWB trouble Gear breakage Lift-up motor trouble | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Check and remedy | Use DIAG (SIM4-2) to check the lift-up sensor detection. Use DIAG (SIM4-3) to check the lift-up motor operation. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 03 | Content | Desk No. 3 tray/LCC2 lift-up trouble | |||||||||||||||||||||||||||||||||||||||||||||||||||||
| Detail | Desk no. 3 tray lift-up trouble | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cause | Sensor trouble Desk control PWB trouble Gear breakage Lift-up motor trouble | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Check and remedy | Use DIAG (SIM4-2) to check the lift-up sensor detection. Use DIAG (SIM4-3) to check the lift-up motor operation. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 10 | Content | Desk/LCC transport motor trouble | |||||||||||||||||||||||||||||||||||||||||||||||||||||
| Detail | Desk/LCC transport motor operation trouble | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cause | Motor lock Motor rpm abnormality Overcurrent to the motor Desk control PWB trouble | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Check and remedy | Use DIAG (SIM4-3) to check the transport motor operation. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| MAIN | SUB | MAIN | SUB | ||||||
| EE | EL | Content | Auto developer adjustment trouble (Over-شارپ ar450-ar350 تونر) | U2 | 00 | Content | EEPROM read/write error (Controller) | ||
| Detail | EEPROM write error | ||||||||
| Detail | The sample data is at 68 or below when auto developer adjustment is performed. | Cause | EEPROM trouble EEPROM is not initialized. Controller PWB EEPROM access circuit trouble | ||||||
| Cause | شارپ ar450-ar350 تونر concentration sensor trouble Charging voltage, developing voltage abnormality Insufficient شارپ ar450-ar350 تونر concentration Developing unit trouble PCU PWB trouble | ||||||||
| Check and remedy | Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation. Use DIAG (SIM16) to cancel U2 trouble. Replace the Controller PWB. | ||||||||
| Check and remedy | Use DIAG (SIM25-2) to perform auto developer adjustment. | ||||||||
| 11 | Content | Counter check sum error (Controller) | |||||||
| EU | Content | Auto developer adjustment trouble ( Under-شارپ ar450-ar350 تونر ) | Detail | Counter data area check sum error | |||||
| Cause | EEPROM trouble Control circuit trouble by noise Controller PWB EEPROM access circuit trouble | ||||||||
| Detail | The sample data is of 168 or above when auto developer adjustment is performed. | ||||||||
| Cause | Insufficient شارپ ar450-ar350 تونر concentration Charging voltage, developing voltage abnormality Insufficient شارپ ar450-ar350 تونر concentration Developing unit trouble PCU PWB trouble | ||||||||
| Check and remedy | Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation. Use DIAG (SIM16) to cancel U2 trouble. Replace the Controller PWB. | ||||||||
| Check and remedy | Use DIAG (SIM25-2) to perform auto developer adjustment. | 12 | Content | Adjustment value check sum error ( Controller ) | |||||
| F9 | 02 | Content | PRT Centro port check error | Detail | Adjustment data area check sum error | ||||
| Detail | Controller Centro port trouble | Cause | EEPROM trouble Control circuit trouble by noise Controller PWB EEPROM access circuit trouble | ||||||
| Cause | Centro port trouble Controller PWB trouble | ||||||||
| Check and remedy | Replace the Controller PWB. | ||||||||
| Check and remedy | Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation. Use DIAG (SIM16) to cancel U2 trouble. Replace the Controller PWB. | ||||||||
| 03 | Content | NIC port check error | |||||||
| Detail | NIC port check error | ||||||||
| Cause | NIC port trouble NIC PWB trouble Controller PWB trouble | ||||||||
| 80 | Content | EEPROM read/write error (Scanner) | |||||||
| Check and remedy | Replace the NIC PWB. Replace the Controller PWB. | Details | Scanner EEPROM write error | ||||||
| Cause | EEPROM abnormality EEPROM which is not initialized is installed. Hang of control circuit due to noises Scanner PWB EEPROM access circuit abnormality | ||||||||
| U1 | 01 | Content | FAX Battery abnormality | ||||||
| Detail | Backup SRAM battery voltage fall | ||||||||
| Cause | Battery life Battery circuit abnormality | ||||||||
| Check & Remedy | Check that EEPROM is set properly. Record counter/adjustment values with the simulation to protect the data from being deleted. Cancel U2 trouble with SIM 16. Replace scanner PWB. | ||||||||
| Check and remedy | Check that the battery voltage is about 2.5V or above. Check the battery circuit. | ||||||||
| 02 | Content | RTC read abnormality (common with FAX, on ICU PWB) | |||||||
| Details | The value read from RTC on ICU PWB is [EE]h (abnormal). | 81 | Content | Memory check sum error (Scanner) | |||||
| Details | Scanner memory check sum error | ||||||||
| Cause | RTC circuit abnormality Battery voltage fall Battery circuit abnormality | Cause | EEPROM trouble Control circuit freeze by noises Scanner PWB EEPROM access circuit trouble | ||||||
| Check & Remedy | Set the time again with key operation, and check that time advances properly. Check RTC circuit. Check that battery voltage is about 2.5V or above. Check battery circuit. | ||||||||
| Check & Remedy | Check that EEPROM is set properly. Record counter/adjustment values with the simulation to protect the data from being deleted. Cancel U2 trouble with SIM 16. Replace scanner PWB. | ||||||||
| Error code | Content of error |
CE-01 | The print server card (AR-NC5J) is broken down or is not installed. |
CE-02 | The specified mail server or FTP server is not found. |
CE-03 | Communication with the specified server is interrupted during image transmission. |
CE-04 | The account name or the password for the FTP server is invalid. |
CE-05 | The directory of the FTP server is invalid. |
CE-00 | A communication error other than the above is generated, such as NIC cable disconnection |
- 3. Network communication error
| MAIN | SUB | ||
| U2 | 90 | Content | EEPROM read/write error (PCU) |
| Detail | PCU EEPROM write error | ||
| Cause | EEPROM trouble EEPROM is not initialized. Hang of control circuit due to noises PCU PWB EEPROM access circuit trouble | ||
| Check and remedy | Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation. Use DIAG (SIM16) to cancel U2 trouble. Replace the Controller PWB. | ||
| 91 | Content | Memory check sum error (PCU) | |
| Detail | PCU memory check sum error | ||
| Cause | EEPROM trouble EEPROM is not initialized. PCU PWB EEPROM access circuit trouble Uninitialized EEPROM installed. | ||
| Check and remedy | Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation. Use DIAG (SIM16) to cancel U2 trouble. Replace the Controller PWB. | ||
| U7 | 00 | Content | RIC communication trouble |
| Detail | RIC communication trouble Communication cable test error after turning on the power or exiting DIAG. | ||
| Cause | Disconnection of connector and harness RTC control PWB trouble Control PWB (Controller) trouble Noise or interference | ||
| Check and remedy | Canceled by turning OFF/ON the power. Check connector and harness in the communication line. | ||
| PF | 00 | Content | RIC copy inhibit signal is received. |
| Detail | Copy inhibit command from RIM (host) is received. | ||
| Cause | Judged by the host. | ||
| Check and remedy | Inform to the host. | ||
•Error code table
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