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C0000    Fusing Motor’s failure to turn
• The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning     copyir.com • The Lock signal remains LOW for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has stopped turning     copyir.com    1 Fusing Motor turns when the Start key is pressed     copyir.com NO Correct drive coupling     copyir.com 2 Fusing Motor rotation: the voltage across PJ7A-1A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed     copyir.com NO Change Master Board     copyir.com 3 Fusing Motor rotation: the voltage across PJ7A-2A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed     copyir.com YES Change Master Board     copyir.com NO Change motor     copyir.com
C0010    PC Drum Drive Motor’s failure to turn
• The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning     copyir.com • The Lock signal remains LOW for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has stopped turning     copyir.com    1 PC Drum Drive Motor turns when the Start key is pressed     copyir.com NO Correct drive coupling     copyir.com 2 PC Drum Drive Motor rotation: the voltage across PJ7A-3A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed     copyir.com NO Change Master Board     copyir.com 3 PC Drum Drive Motor rotation: the voltage across PJ7A-4A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed     copyir.com YES Change Master Board     copyir.com NO Change motor     copyir.com
C0040    Suction Fan Motor’s failure to turn
The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning at high speed     copyir.com    1 Suction Fan Motor turns when the malfunction is reset     copyir.com NO Check motor for installation     copyir.com 2 Suction Fan Motor rotation: the voltage across PJ13A-1B on Master Board and GND is DC5V after the malfunction has been reset     copyir.com YES Change Master Board     copyir.com NO Change motor     copyir.com
C0042    Fusing Unit Cooling Fan Motor’s failure to turn
The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning at high speed     copyir.com    1 Fusing Unit Cooling Fan Motor rotation: the voltage across PJ13C-1 on Power Supply Board and GND is DC24V (during high-speed rotation) and DC16V (during low-speed rotation) after the malfunction has been reset     copyir.com NO Change Power Supply Board     copyir.com 2 Fusing Unit Cooling Fan Motor rotation: the voltage across PJ13C-3 on Power Supply Board and GND is DC5V after the malfunction has been reset     copyir.com YES Change Master Board     copyir.com NO Check motor for installation     copyir.com Change motor     copyir.com
C0044    EDH Fan Motor malfunction
See the relevant option service manual     copyir.com
C0045    IR Cooling Fan Motor malfunction
The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has stopped turning     copyir.com    1 IR Cooling Fan Motor rotation: the voltage across PJ4IC-4 on SCP Board and GND is DC24V (during high-speed rotation) and DC12V (during low-speed rotation) after the malfunction has been reset     copyir.com NO Change SCP Board     copyir.com 2 IR Cooling Fan Motor rotation: the voltage across PJ4IC-6 on SCP Board and GND is DC5V after the malfunction has been reset     copyir.com YES Change SCP Board     copyir.com NO Check motor for installation     copyir.com Change motor     copyir.com
C0046    PH Cooling Fan Motor 1 malfunction
The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning     copyir.com    1 PH Cooling Fan Motor 1 rotation: the voltage across PJ4IC-1 on Master Board and GND is DC24V after the malfunction has been reset     copyir.com NO Change SCP Board     copyir.com 2 PH Cooling Fan Motor 1 rotation: the voltage across PJ4IC-3 on Master Board and GND is DC0V after the malfunction has been reset     copyir.com YES Change SCP Board     copyir.com NO Check motor for installation     copyir.com Change motor     copyir.com
C0047    PH Cooling Fan Motor 2 malfunction
The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning     copyir.com    1 PH Cooling Fan Motor 2 rotation: the voltage across PJ4IC-7 on Master Board and GND is DC24V after the malfunction has been reset     copyir.com NO Change SCP Board     copyir.com 2 PH Cooling Fan Motor 2 rotation: the voltage across PJ4IC-9 on Master Board and GND is DC0V after the malfunction has been reset     copyir.com YES Change SCP Board     copyir.com NO Check motor for installation     copyir.com Change motor     copyir.com
C0049    Paper source option Vertical Transport Cooling Fan Motor malfunction    1 Vertical Transport Cooling Fan Motor rotation: the voltage across PJ14A-1 on Power Supply Board and GND is DC24V after the malfunction has been reset     copyir.com NO Change Control Board     copyir.com 2 Vertical Transport Cooling Fan Motor rotation: the voltage across PJ14A-3 on Power Supply Board and GND is DC0V after the malfunction has been reset     copyir.com YES Change Control Board     copyir.com NO Check motor for installation     copyir.com Change motor     copyir.com
C004C    Ventilation Fan Motor’s failure to turn
• The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning     copyir.com • The Lock signal remains LOW for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has stopped turning     copyir.com    1 Ventilation Fan Motor rotation: the voltage across PJ9A-7B on Master Board and GND is DC24V when the Start key is pressed     copyir.com NO Change Master Board     copyir.com 2 Ventilation Fan Motor rotation: the voltage across PJ9A-5B on Master Board and GND is DC0V when the Start key is pressed     copyir.com YES Change Master Board     copyir.com NO Check motor for installation     copyir.com Change motor     copyir.com
C004E    Power Supply Unit Cooling Fan Motor 1’s failure to turn
The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning at high speed     copyir.com    1 Power Supply Unit Cooling Fan Motor 1 rotation: the voltage across PJ3C-1 on Power Supply Board and GND is DC24V after the malfunction has been reset     copyir.com NO Change Power Supply Board     copyir.com 2 Power Supply Unit Cooling Fan Motor 1 rotation: the voltage across PJ3C-3 on Power Supply Board and GND is DC5V after the malfunction has been reset     copyir.com YES Check motor for installation     copyir.com Change motor     copyir.com NO Change Power Supply Board     copyir.com
C004F    Power Supply Unit Cooling Fan Motor 2’s failure to turn
The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning at high speed     copyir.com    1 Power Supply Unit Cooling Fan Motor 2 rotation: the voltage across PJ6A-11 on Power Supply Board and GND is DC24V after the malfunction has been reset     copyir.com NO Change Master Board     copyir.com 2 Power Supply Unit Cooling Fan Motor 2 rotation: the voltage across PJ6A-13 on Power Supply Board and GND is DC5V after the malfunction has been reset     copyir.com YES Check motor for installation     copyir.com Change motor     copyir.com NO Change Master Board     copyir.com
C0072    Main Hopper Toner Replenishing Motor’s failure to turn
• The Toner Bottle Home Position Sensor does not go HIGH within 5 sec     copyir.com after the motor has started turning     copyir.com • The Toner Bottle Home Position Sensor does not go LOW within 10 sec     copyir.com after the motor has started turning and the sensor has gone HIGH     copyir.com • The motor is stationary or the Toner Bottle Home Position Sensor is HIGH 2 sec     copyir.com after the motor has stopped turning     copyir.com    1 Toner Bottle turns when the Toner Bottle is turned a half turn and the Front Door is closed     copyir.com NO Correct drive coupling     copyir.com 2 I/O check for Toner Bottle Home Position Sensor operation: the voltage across PJ11A-5 on Master Board and GND is DC5V (Toner Bottle at home position) and DC0V (Toner Bottle at a position other than home) when step 1 is performed     copyir.com YES Change Master Board     copyir.com NO Check sensor for installation     copyir.com Correct detecting plate     copyir.com Change sensor     copyir.com 3 Main Hopper Toner Replenishing Motor rotation: the voltage across PJ11A-1 on Master Board and GND is DC0V (Toner Bottle at a stop) and DC24V (Toner Bottle turning) when step 1 is performed     copyir.com YES Change motor     copyir.com NO Change Master Board     copyir.com
C0090    Developing Unit Drive Motor’s failure to turn
• The Lock signal remains HIGH for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has started turning     copyir.com • The Lock signal remains LOW for a continuous period of 1     copyir.com5 sec     copyir.com or more after the lapse of 10 sec     copyir.com after the motor has stopped turning     copyir.com    1 Developing Unit Drive Motor rotation: the voltage across PJ7A-7A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed     copyir.com NO Change Master Board     copyir.com 2 Developing Unit Drive Motor rotation: the voltage across PJ7A-6A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed     copyir.com YES Correct drive coupling     copyir.com Correct installed position of the Developing Unit     copyir.com Change motor     copyir.com NO Change Master Board     copyir.com
C0210    Image Transfer/Paper Separator Corona charge leak detected
The Charge Leak Detection signal (SCD) remains ON for a continuous period of 0     copyir.com3 sec     copyir.com after the Image Transfer/Paper Separator Corona output has been turned ON     copyir.com    1 The Image Transfer/Paper Separator Coronas Unit is installed properly     copyir.com NO Correct installed position     copyir.com 2 The Image Transfer/Paper Separator Coronas wires are dirty or have snapped     copyir.com YES Clean or change     copyir.com 3 The malfunction code appears even with PJ2HV1 unplugged     copyir.com YES Change Master Board     copyir.com NO Change the HV     copyir.com
C0400    Exposure Lamp’s failure to turn ON
• During a light intensity adjustment sequence, the CCD read data does not exceed the specified level when the peak of the intensity of light is detected within 1 min     copyir.com after the Exposure Lamp has turned ON     copyir.com • Under normal conditions, the CCD read data does not exceed the specified level 450 ms after the Exposure Lamp has turned ON     copyir.com    1 Exposure Lamp has discolored     copyir.com YES Change Exposure Lamp     copyir.com 2 NG is displayed when “Scanning Check” of Function (IR) is run     copyir.com YES Check the optical path     copyir.com Change Image Processing Board or CCD Board     copyir.com 3 Power Supply Board operation: the voltage across PJ9C-4 on Power Supply Board and GND is DC24V after the malfunction has been reset     copyir.com YES Check and change, as necessary, flat cable     copyir.com Change Inverter Board or Image Processing Board     copyir.com NO Change Power Supply Board     copyir.com
C0420    Exposure Lamp turning ON at abnormal timing
During a light intensity adjustment sequence, the adjusted value for the intensity of light remains at the lower limit and the CCD output level is at the saturation level even after the lapse of 2 sec     copyir.com after the Exposure Lamp has turned ON     copyir.com    1 Exposure Lamp has discolored     copyir.com YES Change Exposure Lamp     copyir.com 2 NG is displayed when “Scanning Check” of Function (IR) is run     copyir.com YES Check the optical path     copyir.com Change Image Processing Board or CCD Board     copyir.com 3 Power Supply Board operation: the voltage across PJ9C-4 on Power Supply Board and GND is DC24V after the malfunction has been reset     copyir.com YES Check and change, as necessary, flat cable     copyir.com Change Inverter Board or Image Processing Board     copyir.com NO Change Power Supply Board     copyir.com
C0500    Warming-up failure
The surface temperature of the Upper Fusing Roller does not reach a specified level even after the lapse of a predetermined period of time during warming-up as detailed below: • From room temperature to 90°C: Within 180 sec     copyir.com • From 90°C to 140°C: Within 140 sec     copyir.com • From 140°C to 170°C: Within 135 sec     copyir.com The copier fails to complete its warm-up cycle within 135 sec     copyir.com after the temperature has reached 170°C     copyir.com    1 Upper Fusing Roller Heater Lamp turns ON when the Power Switch is turned ON     copyir.com YES Correct thermistor for mounting position and/or clean     copyir.com 2 Lower Fusing Roller Heater Lamp turns ON when the malfunction is reset with the surface temperature of Lower Fusing Roller Heater Lamp is 140°C or less as indicated on Level History under the Tech     copyir.com Rep     copyir.com mode     copyir.com NO Check step 7 and onward     copyir.com 3 Upper and Lower Fusing Roller Thermistors are installed properly     copyir.com NO Reinstall     copyir.com 4 Upper and Lower Fusing Roller Thermistors are dirty     copyir.com NO Clean     copyir.com 5 Upper Fusing Roller Thermistor operation: the resistance across CN217-2 and 3 on the Fusing Unit end is infinity with CN217 (4P) disconnected     copyir.com YES Change Upper Fusing Roller Thermistor     copyir.com 6 Lower Fusing Roller Thermistor operation: the resistance across CN218-2 and 3 on the Fusing Unit end is infinity with CN218 (4P) disconnected     copyir.com YES Change Lower Fusing Roller Thermistor     copyir.com 7 Upper Fusing Roller Thermostat and Upper Fusing Roller Heater Lamp continuity: there is continuity across CN11-1 and 8 with CN11 (16P) disconnected     copyir.com NO Change thermostat and heater lamp     copyir.com 8 Lower Fusing Roller Heater Lamp continuity: there is continuity across CN11-9 and 16 with CN11 (16P) disconnected     copyir.com NO Change heater lamp     copyir.com
C0510    Abnormally low fusing temperature
• The surface temperature of the Upper Using Roller remains less than 120°C for a continuous period of 2 sec     copyir.com or more after the copier has completed warming up     copyir.com • The surface temperature of the Lower Using Roller remains 80°C or less for a continuous period of 2 sec     copyir.com or more after the copier has completed warming up     copyir.com    1 Upper Fusing Roller Heater Lamp turns ON when the Power Switch is turned ON     copyir.com YES Correct thermistor for mounting position and/or clean     copyir.com 2 Lower Fusing Roller Heater Lamp turns ON when the malfunction is reset with the surface temperature of Lower Fusing Roller Heater Lamp is 140°C or less as indicated on Level History under the Tech     copyir.com Rep     copyir.com mode     copyir.com NO Check step 7 and onward     copyir.com 3 Upper and Lower Fusing Roller Thermistors are installed properly     copyir.com NO Reinstall     copyir.com 4 Upper and Lower Fusing Roller Thermistors are dirty     copyir.com NO Clean     copyir.com 5 Upper Fusing Roller Thermistor operation: the resistance across CN217-2 and 3 on the Fusing Unit end is infinity with CN217 (4P) disconnected     copyir.com YES Change Upper Fusing Roller Thermistor     copyir.com 6 Lower Fusing Roller Thermistor operation: the resistance across CN218-2 and 3 on the Fusing Unit end is infinity with CN218 (4P) disconnected     copyir.com YES Change Lower Fusing Roller Thermistor     copyir.com 7 Upper Fusing Roller Thermostat and Upper Fusing Roller Heater Lamp continuity: there is continuity across CN11-1 and 8 with CN11 (16P) disconnected     copyir.com NO Change thermostat and heater lamp     copyir.com 8 Lower Fusing Roller Heater Lamp continuity: there is continuity across CN11-9 and 16 with CN11 (16P) disconnected     copyir.com NO Change heater lamp     copyir.com
C0520    Abnormally high fusing temperature
• The surface temperature of the Upper Using Roller remains 215°C or more for a continuous period of 2 sec     copyir.com or more after the copier has completed warming up     copyir.com • The surface temperature of the Lower Using Roller remains 200°C or more for a continuous period of 2 sec     copyir.com or more after the copier has completed warming up     copyir.com    1 Upper Fusing Roller Heater Lamp is ON even after the copier has completed warming up     copyir.com Or Lower Fusing Roller Heater Lamp is ON when the surface temperature of Lower Fusing Roller Heater Lamp is 140°C or more as indicated on Level History under the Tech     copyir.com Rep     copyir.com mode     copyir.com YES Change DC Power Supply Main     copyir.com 2 Upper and Lower Fusing Roller Thermistors are installed properly     copyir.com NO Reinstall     copyir.com 3 Upper and Lower Fusing Roller Thermistors are dirty     copyir.com NO Clean     copyir.com 4 Upper Fusing Roller Thermistor operation: the resistance across CN217-2 and 3 on the Fusing Unit end is infinity with CN217 (4P) disconnected     copyir.com YES Change Upper Fusing Roller Thermistor     copyir.com 5 Lower Fusing Roller Thermistor operation: the resistance across CN218-2 and 3 on the Fusing Unit end is infinity with CN218 (4P) disconnected     copyir.com YES Change Lower Fusing Roller Thermistor     copyir.com
C0540    Abnormally low Lower Fusing Roller temperature
The surface temperature of the Lower Fusing Roller remains 50°C or less for a continuous period of 2 sec     copyir.com or more after the copier has completed warming up     copyir.com
C0602    Cable unwound
A Scanner drive command is issued when the Scanner is at its home position and the Scanner Reference Position Sensor remains blocked even after the lapse of a given period of time (after the Scanner has been driven to move a given distance thereafter)     copyir.com    1 Scanner moves as moved manually     copyir.com NO Correct drive coupling     copyir.com Rewind cables     copyir.com 2 Connector on SCP Board is connected properly: PJ3IC on PWB-IC     copyir.com NO Connect     copyir.com 3 Scanner Motor turns when the Start key is pressed     copyir.com NO Correct drive coupling     copyir.com Change motor or SCP Board     copyir.com 4 Connector on Image Processing Board is connected properly: PJ306B on PWB-B     copyir.com NO Connect     copyir.com 5 I/O check for Scanner Reference Position Sensor YES Change Image Processing Board     copyir.com NO Correct actuator     copyir.com Change sensor     copyir.com
C0650    SHOME signal error
A Scanner drive command is issued when the Scanner is at a position other than its home and the Scanner Reference Position Sensor is not blocked even after the lapse of a given period of time (after the Scanner has been driven to move a given distance thereafter)     copyir.com    1 Scanner moves as moved manually     copyir.com NO Correct drive coupling     copyir.com Rewind cables     copyir.com 2 Connector on Image Processing Board is connected properly: PJ306B on PWB-B     copyir.com NO Connect     copyir.com 3 Light Blocking Plate is installed properly     copyir.com NO Correct     copyir.com 4 I/O check for Scanner Reference Position Sensor YES Change Image Processing Board     copyir.com NO Correct actuator     copyir.com Change sensor     copyir.com
C0900    3rd Drawer Paper Lift-Up Sensor malfunction    1 Lift-Up Motor turns when the 3rd Drawer is slid out and then back in     copyir.com NO Correct drive coupling     copyir.com 2 3rd Drawer Paper Lift-Up Motor rotation: the voltage across PJ5A-3B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 3rd Drawer has been slid back in     copyir.com YES Change motor     copyir.com NO Change Control Board     copyir.com 3 I/O check for 3rd Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ5A-9B on Control Board and GND changes in the range between DC0V and DC5V while 3rd Drawer Paper Lift-Up Motor is turning     copyir.com YES Change Control Board     copyir.com NO Correct drive coupling     copyir.com Change sensor     copyir.com 4 I/O check for 3rd Drawer Paper Lift-Up Sensor: the voltage across PJ8A-2 on Control Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)     copyir.com YES Change Control Board     copyir.com NO Change sensor     copyir.com
C0904    3rd Drawer Paper Lift-Up Motor’s failure to turn    1 Lift-Up Motor turns when the 3rd Drawer is slid out and then back in     copyir.com NO Correct drive coupling     copyir.com 2 3rd Drawer Paper Lift-Up Motor rotation: the voltage across PJ5A-3B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 3rd Drawer has been slid back in     copyir.com YES Change motor     copyir.com NO Change Control Board     copyir.com 3 I/O check for 3rd Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ5A-9B on Control Board and GND changes in the range between DC0V and DC5V while 3rd Drawer Paper Lift-Up Motor is turning     copyir.com YES Change Control Board     copyir.com NO Correct drive coupling     copyir.com Change sensor     copyir.com 4 I/O check for 3rd Drawer Paper Lift-Up Sensor: the voltage across PJ8A-2 on Control Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)     copyir.com YES Change Control Board     copyir.com NO Change sensor     copyir.com
C0910    2nd Drawer Paper Lift-Up Sensor malfunction
• The 2nd Drawer Paper Lift-Up Sensor is not blocked (LOW) even after the lapse of 5 sec     copyir.com after the 2nd Drawer Paper Lift-Up Motor has started turning     copyir.com • The 2nd Drawer Paper Lift-Up Sensor is not activated even when the 2nd Drawer Paper Lift-Up Motor Pulse Sensor detects 150 edges of rotation detection pulses after the 2nd Drawer Paper Lift-Up Motor has started turning     copyir.com    1 Lift-Up Motor turns when the 2nd Drawer is slid out and then back in     copyir.com NO Correct drive coupling     copyir.com 2 2nd Drawer Lift-Up Motor rotation: the voltage across PJ3A-13B on Master Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 2nd Drawer has been slid back in     copyir.com YES Change motor     copyir.com NO Change Master Board     copyir.com 3 I/O check for 2nd Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ3A- 11B on Master Board and GND changes in the range between DC0V and DC5V while 2nd Drawer Lift-Up Motor is turning     copyir.com YES Change Master Board     copyir.com NO Correct drive coupling     copyir.com Change sensor     copyir.com 4 I/O check for 2nd Drawer Paper Lift-Up Sensor: the voltage across PJ4A-12B on Master Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)     copyir.com YES Change Master Board     copyir.com NO Change sensor     copyir.com
C0914    2nd Drawer Lift-Up Motor’s failure to turn
The 2nd Drawer Paper Lift-Up Motor Pulse Sensor detects no edges of rotation detection pulses even after the lapse of 500 ms after the 2nd Drawer Paper Lift-Up Motor has started turning     copyir.com    1 Lift-Up Motor turns when the 2nd Drawer is slid out and then back in     copyir.com NO Correct drive coupling     copyir.com 2 2nd Drawer Lift-Up Motor rotation: the voltage across PJ3A-13B on Master Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 2nd Drawer has been slid back in     copyir.com YES Change motor     copyir.com NO Change Master Board     copyir.com 3 I/O check for 2nd Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ3A- 11B on Master Board and GND changes in the range between DC0V and DC5V while 2nd Drawer Lift-Up Motor is turning     copyir.com YES Change Master Board     copyir.com NO Correct drive coupling     copyir.com Change sensor     copyir.com 4 I/O check for 2nd Drawer Paper Lift-Up Sensor: the voltage across PJ4A-12B on Master Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)     copyir.com YES Change Master Board     copyir.com NO Change sensor     copyir.com
C0920    1st Drawer Paper Lift-Up Sensor malfunction
• The 1st Drawer Paper Lift-Up Sensor is not blocked (LOW) even after the lapse of 5 sec     copyir.com after the 1st Drawer Paper Lift-Up Motor has started turning     copyir.com • The 1st Drawer Paper Lift-Up Sensor is not activated even when the 1st Drawer Paper Lift-Up Motor Pulse Sensor detects 150 edges of rotation detection pulses after the 1st Drawer Paper Lift-Up Motor has started turning     copyir.com    1 Lift-Up Motor turns when the 1st Drawer is slid out and then back in     copyir.com NO Correct drive coupling     copyir.com 2 1st Drawer Lift-Up Motor rotation: the voltage across PJ3A-13A on Master Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 1st Drawer has been slid back in     copyir.com YES Change motor     copyir.com NO Change Master Board     copyir.com 3 I/O check for 1st Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ3A- 11A on Master Board and GND changes in the range between DC0V and DC5V while 1st Drawer Lift-Up Motor is turning     copyir.com YES Change Master Board     copyir.com NO Correct drive coupling     copyir.com Change sensor     copyir.com 4 I/O check for 1st Drawer Paper Lift-Up Sensor: the voltage across PJ4A-6B on Master Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)
C0924    1st Drawer Lift-Up Motor’s failure to turn
The 1st Drawer Paper Lift-Up Motor Pulse Sensor detects no edges of rotation detection pulses even after the lapse of 500 ms after the 1st Drawer Paper Lift-Up Motor has started turning     copyir.com    1 Lift-Up Motor turns when the 1st Drawer is slid out and then back in     copyir.com NO Correct drive coupling     copyir.com 2 1st Drawer Lift-Up Motor rotation: the voltage across PJ3A-13A on Master Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 1st Drawer has been slid back in     copyir.com YES Change motor     copyir.com NO Change Master Board     copyir.com 3 I/O check for 1st Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ3A- 11A on Master Board and GND changes in the range between DC0V and DC5V while 1st Drawer Lift-Up Motor is turning     copyir.com YES Change Master Board     copyir.com NO Correct drive coupling     copyir.com Change sensor     copyir.com 4 I/O check for 1st Drawer Paper Lift-Up Sensor: the voltage across PJ4A-6B on Master Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)
C0950    4th Drawer Paper Lift-Up Sensor malfunction    1 Lift-Up Motor turns when the 4th Drawer is slid out and then back in     copyir.com NO Correct drive coupling     copyir.com 2 4th Drawer Paper Lift-Up Motor rotation: the voltage across PJ5A-1B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 4th Drawer has been slid back in     copyir.com YES Change motor     copyir.com NO Change Control Board     copyir.com 3 I/O check for 4th Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ5A-5A on Control Board and GND changes in the range between DC0V and DC5V while 4th Drawer Paper Lift-Up Motor is turning     copyir.com YES Change Control Board     copyir.com NO Correct drive coupling     copyir.com Change sensor     copyir.com 4 I/O check for 4th Drawer Paper Lift-Up Sensor: the voltage across PJ6A-2 on Control Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)     copyir.com YES Change Control Board     copyir.com NO Change sensor     copyir.com
C0954    4th Drawer Paper Lift-Up Motor’s failure to turn    1 Lift-Up Motor turns when the 4th Drawer is slid out and then back in     copyir.com NO Correct drive coupling     copyir.com 2 4th Drawer Paper Lift-Up Motor rotation: the voltage across PJ5A-1B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 4th Drawer has been slid back in     copyir.com YES Change motor     copyir.com NO Change Control Board     copyir.com 3 I/O check for 4th Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ5A-5A on Control Board and GND changes in the range between DC0V and DC5V while 4th Drawer Paper Lift-Up Motor is turning     copyir.com YES Change Control Board     copyir.com NO Correct drive coupling     copyir.com Change sensor     copyir.com 4 I/O check for 4th Drawer Paper Lift-Up Sensor: the voltage across PJ6A-2 on Control Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)     copyir.com YES Change Control Board     copyir.com NO Change sensor     copyir.com
C0990    Main Tray lifting motion failure    1 I/O check for 3rd Drawer Paper Lift-Up Sensor operation: the voltage across PJ8A-2 on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked)     copyir.com YES Change Control Board     copyir.com NO Change sensor     copyir.com 2 I/O check for Lower Position Overrun Detecting Sensor operation: the voltage across PJ7A-2A on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked)     copyir.com YES Change Control Board     copyir.com NO Change sensor or Cabinet Transport Board     copyir.com Change flat cable     copyir.com 3 I/O check for Elevator Lower Position Sensor operation: the voltage across PJ7A-9A on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked)     copyir.com YES Change Control Board     copyir.com NO Correct actuator     copyir.com Change sensor or Cabinet Transport Board     copyir.com Change flat cable     copyir.com
C0994    Main Tray Elevator Motor’s failure to turn    1 Elevator Motor turns when the Paper Descent key is pressed     copyir.com NO Correct drive coupling     copyir.com 2 Elevator Motor rotation: the voltage across PJ7A-6B (ascent)/PJ7A-7B (descent) on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) when the drawer is slid in or the Paper Descent key is pressed     copyir.com YES Change motor or Cabinet Transport Board     copyir.com Change flat cable     copyir.com NO Change Control Board     copyir.com 3 I/O check for Elevator Motor Pulse Sensor operation: the voltage across PJ7A-5A on Control Board and GND changes in the range between DC0V and DC5V while the Elevator Motor is turning     copyir.com YES Change Control Board     copyir.com NO Change gear or sensor     copyir.com
C0996    Main Tray lock release failure    1 3rd Drawer Lock Solenoid operation: the voltage across PJ10A-6 on Control Board and GND is DC24V (solenoid deenergized) and DC0V (solenoid energized) when the Paper Descent key is pressed and the Main Tray completes its descent motion     copyir.com YES Change solenoid     copyir.com NO Change Control Board     copyir.com
C0997    Shift Gate malfunction    1 Shift Gate Motor rotation: the voltage across PJ7A-2B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) when the drawer is slid in with paper loaded on the Shift Tray only     copyir.com YES Correct drive coupling     copyir.com Change motor or flat cable     copyir.com NO Change Control Board     copyir.com Change Cabinet Transport Board     copyir.com 2 I/O check for Shift Gate Position Sensor operation: the voltage across PJ7A-1B on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked) when the drawer is slid in with paper loaded on the Shift Tray only     copyir.com YES Change Control Board     copyir.com Change Cabinet Transport Board     copyir.com NO Change sensor     copyir.com Change flat cable     copyir.com
C0998    Shifter return failure    1 I/O check for Shifter Return Position Sensor operation: the voltage across PJ7A-7A on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked)     copyir.com YES Change Control Board     copyir.com NO Change sensor or Cabinet Transport Board     copyir.com Change flat cable     copyir.com 2 I/O check for Shifter Home Position Sensor operation: the voltage across PJ7A-8A on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked)     copyir.com YES Change Control Board     copyir.com NO Change sensor or Cabinet Transport Board     copyir.com Change flat cable     copyir.com
C099C    Shift Motor’s failure to turn    1 Shift Motor turns when the 3rd Drawer is slid in with paper loaded on the Shift Tray (paper is moved to the Main Tray)     copyir.com NO Correct drive coupling     copyir.com 2 Shift Motor rotation: the voltage across PJ7A- 4B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) in step 1     copyir.com YES Change motor or Cabinet Transport Board     copyir.com Change flat cable     copyir.com NO Change Control Board     copyir.com 3 I/O check for Shift Motor Pulse Sensor operation: the voltage across PJ7A-3A on Control Board and GND changes in the range between DC0V and DC5V while the Shift Motor is turning     copyir.com YES Change Control Board     copyir.com NO Correct drive coupling     copyir.com Change sensor     copyir.com
C09C0    LCT Elevator ascent/ descent failure
C0B00    Transport mechanism malfunction
C0B02    Transport mechanism malfunction
C0B03    Transport mechanism malfunction
C0B04    Transport mechanism malfunction
C0B20    Stapling Unit drive system malfunction
C0B21    Stapling Unit drive system malfunction
C0B24    Stapling Unit drive system malfunction
C0B30    Paper Aligning Mechanism malfunction
C0B31    Paper Aligning Mechanism malfunction
C0B34    Paper Aligning Mechanism malfunction
C0B35    Paper Aligning Mechanism malfunction
C0B36    Paper Aligning Mechanism malfunction
C0B38    Paper Aligning Mechanism malfunction
C0B48    Neat copy stack transport mechanism malfunction
C0B49    Copy stack transport mechanism malfunction
C0B4A    Copy stack transport mechanism malfunction
C0B4B    Copy stack transport mechanism malfunction
C0B4D    Copy stack transport mechanism malfunction
C0B4E    Copy stack transport mechanism malfunction
C0B4F    Copy stack transport mechanism malfunction
C0B50    Stapling drive system
C0B51    Stapling drive system
C0B54    Stapling drive system
C0B73    Hole Punch mechanism malfunction
C0B74    Hole Punch mechanism malfunction
C0B78    Hole Punch mechanism malfunction
C0B80    Shifting mechanism malfunction
C0BA0    Elevator mechanism malfunction
C0BA1    Elevator mechanism malfunction
C0BA2    Elevator mechanism malfunction
C0BC0    Paper folding mechanism malfunction
C0BC1    Paper folding mechanism malfunction
C0BC2    Paper folding mechanism malfunction
C0BC3    Paper folding mechanism malfunction
C0BF0    Control system malfunction
C0D50    Duplex Horizontal Transport Motor malfunction    1 Horizontal Transport Motor turns when the Start key is pressed     copyir.com NO Correct drive coupling     copyir.com 2 Horizontal Transport Motor rotation: the voltage across PJ12A-5 on Control Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed     copyir.com NO Change Control Board     copyir.com 3 Horizontal Transport Motor rotation: the voltage across PJ12A-7 on Control Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed     copyir.com YES Change Control Board     copyir.com NO Change motor     copyir.com
C0E00    Main Erase Lamp’s failure to turn ON
• The Main Erase Lamp Malfunction signal remains LOW for a continuous 1-sec     copyir.com period while the Main Erase Lamp remains OFF     copyir.com • The Main Erase Lamp Malfunction signal remains HIGH for a continuous 1-sec     copyir.com period while the Main Erase Lamp remains ON     copyir.com    1 Main Erase Lamp ON: the voltage across PJ9A-7A on Master Board and GND is DC24V (lamp OFF) and DC0V (lamp ON) when the Start key is pressed     copyir.com YES Change Master Board     copyir.com 2 Main Erase Lamp ON: the voltage across PJ9A-7A on Master Board and GND is DC24V in the standby state     copyir.com YES Change lamp     copyir.com NO Change Master Board     copyir.com
C0F24    AIDC Sensor contamination correction failure
The output voltage from the AIDC Sensor Board does not fall within the range of 0     copyir.com9V to 1     copyir.com1V even after the contamination correction and variation adjustment have been made     copyir.com    1 PJ7A, CN10, and CN41 are plugged securely into Master Board     copyir.com NO Plug them in securely     copyir.com 2 Photosensor/LED of the AIDC Sensor are contaminated     copyir.com YES Clean     copyir.com NO Change AIDC Sensor Board     copyir.com Change Master Board     copyir.com
C0F32    ATDC Sensor malfunction
• The output voltage from the ATDC Sensor remains 0     copyir.com2V or less, or 4     copyir.com5V or more, for a continuous 3sec     copyir.com period after the Developing Unit Drive Motor has been energized     copyir.com • The output voltage from the ATDC Sensor does not fall within the range of 2     copyir.com45V to 2     copyir.com55V during an F8 operation     copyir.com    1 PJ7A on Master Board, CN10, and PJ7 on the sensor are properly connected     copyir.com NO Plug them in securely     copyir.com 2 ATDC Sensor operation: the voltage across PJ7A-10B on Master Board and GND changes in the range between DC0     copyir.com5V and DC4     copyir.com5V during a copy cycle     copyir.com YES Change Master Board     copyir.com NO Change sensor     copyir.com
C0F33    Abnormally low T/C as detected by ATDC Sensor
A T/C of 2     copyir.com5% or less (ATDC Sensor output being 2     copyir.com86V or more) is detected     copyir.com    1 PJ7A on Master Board, CN10, and PJ7 on the sensor are properly connected     copyir.com NO Plug them in securely     copyir.com 2 ATDC Sensor operation: the voltage across PJ7A-10B on Master Board and GND changes in the range between DC0     copyir.com5V and DC4     copyir.com5V during a copy cycle     copyir.com YES Change Master Board     copyir.com NO Change sensor     copyir.com
C12CX    Hard Disk Drive failure    1     copyir.com Run Hard Disk Format selected in the following sequence: Tech     copyir.com Rep     copyir.com Mode – Function – Image Memory     copyir.com 2     copyir.com If the same malfunction persists, change Hard Disk Drive     copyir.com 3     copyir.com If the malfunction is detected a third time, change Memory Board     copyir.com
C1300    Polygon Motor malfunction
• No Lock signals are detected for the period of 5 to 20 sec     copyir.com after the motor has started turning after the Power Switch was turned ON     copyir.com • No Lock signals are detected for the period of 5 to 20 sec     copyir.com after the motor has started turning at full speed after the Start key was pressed     copyir.com • The Lock signal remains HIGH for a continuous period of 3 sec     copyir.com or more while the motor is running at steady speed     copyir.com    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com If the same malfunction persists, check connectors of Polygon Motor and Master Board     copyir.com 3     copyir.com If connections are okay, change PH Unit, Master Board, or Power Supply Board     copyir.com
C1326    ARMS interface failure
No answer is received within 1     copyir.com5 sec     copyir.com to a report transmitted by the engine     copyir.com    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com If the same malfunction persists, change Memory Board or Master Board     copyir.com
C1330    VD signal error
A LOW VD signal is not detected even after the lapse of 60 sec     copyir.com after an IDREQ signal has been output     copyir.com    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com If the same malfunction persists, run Mem     copyir.com – Prn selected from I     copyir.comR     copyir.com Mem     copyir.com Prn selected in the following sequence: Tech     copyir.com Rep     copyir.com Mode – Function – Image Memory     copyir.com 3     copyir.com If the malfunction is detected a third time, change Master Board or Image Processing Board     copyir.com
C1334    Duplex take-up print command error
• A Duplex take-up print command is not received for the paper to be taken up from the Duplex after the paper has moved past the horizontal transport, but before it reaches the Transport Roller     copyir.com • The number of Duplex take-up print commands falls short of the number of sheets of paper to be taken up from the Duplex, or the leading edge of a sheet of paper, for which a Duplex take-up print command is yet to be received, activates the Transport Roller Sensor     copyir.com    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com If the same malfunction persists, run Mem     copyir.com – Prn selected from I     copyir.comR     copyir.com Mem     copyir.com Prn selected in the following sequence: Tech     copyir.com Rep     copyir.com Mode – Function – Image Memory     copyir.com 3     copyir.com If the malfunction is detected a third time, change Master Board or Image Processing Board     copyir.com
C133B    Option I/F communications error    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com Check the option I/F cable for proper connection     copyir.com 3     copyir.com If the connection is okay, change the CPU Board of the option, or Master Board     copyir.com
C13F1    600dpi SOS Sensor failure    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, check the Image Processing Board connector for proper connection     copyir.com 3     copyir.com If the connection is okay, change the PH Unit, Image Processing Board, or Master Board     copyir.com
C13F4    Optical System out of adjustment range    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the PH Unit     copyir.com 3     copyir.com If the same malfunction is detected again, change the PH Unit     copyir.com 4     copyir.com If the malfunction is detected a third time, change Image Processing Board     copyir.com
C13F5    LD1 intensity adjustment failure    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the PH Unit     copyir.com 3     copyir.com If the same malfunction is detected again, change the PH Unit     copyir.com 4     copyir.com If the malfunction is detected a third time, change Image Processing Board     copyir.com
C13F6    LD2 intensity adjustment failure    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the PH Unit     copyir.com 3     copyir.com If the same malfunction is detected again, change the PH Unit     copyir.com 4     copyir.com If the malfunction is detected a third time, change Image Processing Board     copyir.com
C13F7    Sub-scanning direction beam position adjustment failure    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the PH Unit     copyir.com 3     copyir.com If the same malfunction is detected again, change the PH Unit     copyir.com 4     copyir.com If the malfunction is detected a third time, change Image Processing Board     copyir.com
C13F8    Main scanning direction beam position adjustment failure
C13F9    EEPROM communications error    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the Master Board     copyir.com
C13FA    LD2 out of correction range    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the PH Unit     copyir.com 3     copyir.com If the same malfunction is detected again, change the PH Unit     copyir.com 4     copyir.com If the malfunction is detected a third time, change Image Processing Board     copyir.com
C13FC    APC failure    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the PH Unit     copyir.com 3     copyir.com If the same malfunction is detected again, change the PH Unit     copyir.com 4     copyir.com If the malfunction is detected a third time, change Image Processing Board     copyir.com
C1401    IR main routine timeout    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the Image Processing Board     copyir.com
C1402    IR illegal interrupt vector occurred    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the Image Processing Board     copyir.com
C1410    IR watchdog    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the Image Processing Board     copyir.com
C1426    Report retransmitted    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the Image Processing Board     copyir.com
C1428    Transmission buffer full    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the Image Processing Board     copyir.com
C1429    Reception buffer full    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the Image Processing Board     copyir.com
C142A    Transmission hard error    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the Image Processing Board     copyir.com
C1430    H-Sync error    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change the Image Processing Board     copyir.com
C143E    EDH malfunction
C1440    Gain adjustment failure    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com Check that the Original Glass is properly installed     copyir.com 3     copyir.com Check the optical system     copyir.com 4     copyir.com If the optical system has been checked okay, change Memory Board     copyir.com
C1441    CCD failure (clamp adjustment failure)    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com Check that the Original Glass is properly installed     copyir.com 3     copyir.com Check for extraneous light and check to see if the CCD Assy and mirrors are installed at the correct positions     copyir.com 4     copyir.com If the same malfunction is detected again, change Image Processing Board     copyir.com
C1450    Sequence trouble timeout    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, check the cables, timing belt, and other drive transmission mechanism from the Scanner Motor to the Scanner     copyir.com 3     copyir.com If step 2 has been checked okay, change Image Processing Board     copyir.com
C1461    Serial GA1 failure    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change Image Processing Board     copyir.com
C1462    Serial GA2 failure    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change Image Processing Board     copyir.com
C1470    Module-to-module communication (CCM-EVM)    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change Image Processing Board     copyir.com
C1471    Module-to-module communication (EVM-SQM)    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change Image Processing Board     copyir.com
C1472    Module-to-module communication (EVM-AMM)    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change Image Processing Board     copyir.com
C1499    IR cooling fan malfunction    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, check CN152 of IR Cooling Fan Motor and PJ4IC of SCP Board for proper connection     copyir.com 3     copyir.com If the connections are okay, change motor or SCP Board     copyir.com
C18XX    SCSI communications unit failure    1     copyir.com Reset the malfunction     copyir.com 2     copyir.com If the same malfunction persists, change Image Processing Board     copyir.com
C1XXX    Memory Board failure    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com If the same malfunction persists, check cables and connectors for proper connection     copyir.com 3     copyir.com If they are okay, change Image Processing Board, Memory Board, or Hard Disk Drive     copyir.com

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