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C0000 Fusing Motor’s failure to turn
• The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning copyir.com • The Lock signal remains LOW for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has stopped turning copyir.com 1 Fusing Motor turns when the Start key is pressed copyir.com NO Correct drive coupling copyir.com 2 Fusing Motor rotation: the voltage across PJ7A-1A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed copyir.com NO Change Master Board copyir.com 3 Fusing Motor rotation: the voltage across PJ7A-2A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed copyir.com YES Change Master Board copyir.com NO Change motor copyir.com
C0010 PC Drum Drive Motor’s failure to turn
• The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning copyir.com • The Lock signal remains LOW for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has stopped turning copyir.com 1 PC Drum Drive Motor turns when the Start key is pressed copyir.com NO Correct drive coupling copyir.com 2 PC Drum Drive Motor rotation: the voltage across PJ7A-3A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed copyir.com NO Change Master Board copyir.com 3 PC Drum Drive Motor rotation: the voltage across PJ7A-4A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed copyir.com YES Change Master Board copyir.com NO Change motor copyir.com
C0040 Suction Fan Motor’s failure to turn
The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning at high speed copyir.com 1 Suction Fan Motor turns when the malfunction is reset copyir.com NO Check motor for installation copyir.com 2 Suction Fan Motor rotation: the voltage across PJ13A-1B on Master Board and GND is DC5V after the malfunction has been reset copyir.com YES Change Master Board copyir.com NO Change motor copyir.com
C0042 Fusing Unit Cooling Fan Motor’s failure to turn
The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning at high speed copyir.com 1 Fusing Unit Cooling Fan Motor rotation: the voltage across PJ13C-1 on Power Supply Board and GND is DC24V (during high-speed rotation) and DC16V (during low-speed rotation) after the malfunction has been reset copyir.com NO Change Power Supply Board copyir.com 2 Fusing Unit Cooling Fan Motor rotation: the voltage across PJ13C-3 on Power Supply Board and GND is DC5V after the malfunction has been reset copyir.com YES Change Master Board copyir.com NO Check motor for installation copyir.com Change motor copyir.com
C0044 EDH Fan Motor malfunction
See the relevant option service manual copyir.com
C0045 IR Cooling Fan Motor malfunction
The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has stopped turning copyir.com 1 IR Cooling Fan Motor rotation: the voltage across PJ4IC-4 on SCP Board and GND is DC24V (during high-speed rotation) and DC12V (during low-speed rotation) after the malfunction has been reset copyir.com NO Change SCP Board copyir.com 2 IR Cooling Fan Motor rotation: the voltage across PJ4IC-6 on SCP Board and GND is DC5V after the malfunction has been reset copyir.com YES Change SCP Board copyir.com NO Check motor for installation copyir.com Change motor copyir.com
C0046 PH Cooling Fan Motor 1 malfunction
The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning copyir.com 1 PH Cooling Fan Motor 1 rotation: the voltage across PJ4IC-1 on Master Board and GND is DC24V after the malfunction has been reset copyir.com NO Change SCP Board copyir.com 2 PH Cooling Fan Motor 1 rotation: the voltage across PJ4IC-3 on Master Board and GND is DC0V after the malfunction has been reset copyir.com YES Change SCP Board copyir.com NO Check motor for installation copyir.com Change motor copyir.com
C0047 PH Cooling Fan Motor 2 malfunction
The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning copyir.com 1 PH Cooling Fan Motor 2 rotation: the voltage across PJ4IC-7 on Master Board and GND is DC24V after the malfunction has been reset copyir.com NO Change SCP Board copyir.com 2 PH Cooling Fan Motor 2 rotation: the voltage across PJ4IC-9 on Master Board and GND is DC0V after the malfunction has been reset copyir.com YES Change SCP Board copyir.com NO Check motor for installation copyir.com Change motor copyir.com
C0049 Paper source option Vertical Transport Cooling Fan Motor malfunction 1 Vertical Transport Cooling Fan Motor rotation: the voltage across PJ14A-1 on Power Supply Board and GND is DC24V after the malfunction has been reset copyir.com NO Change Control Board copyir.com 2 Vertical Transport Cooling Fan Motor rotation: the voltage across PJ14A-3 on Power Supply Board and GND is DC0V after the malfunction has been reset copyir.com YES Change Control Board copyir.com NO Check motor for installation copyir.com Change motor copyir.com
C004C Ventilation Fan Motor’s failure to turn
• The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning copyir.com • The Lock signal remains LOW for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has stopped turning copyir.com 1 Ventilation Fan Motor rotation: the voltage across PJ9A-7B on Master Board and GND is DC24V when the Start key is pressed copyir.com NO Change Master Board copyir.com 2 Ventilation Fan Motor rotation: the voltage across PJ9A-5B on Master Board and GND is DC0V when the Start key is pressed copyir.com YES Change Master Board copyir.com NO Check motor for installation copyir.com Change motor copyir.com
C004E Power Supply Unit Cooling Fan Motor 1’s failure to turn
The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning at high speed copyir.com 1 Power Supply Unit Cooling Fan Motor 1 rotation: the voltage across PJ3C-1 on Power Supply Board and GND is DC24V after the malfunction has been reset copyir.com NO Change Power Supply Board copyir.com 2 Power Supply Unit Cooling Fan Motor 1 rotation: the voltage across PJ3C-3 on Power Supply Board and GND is DC5V after the malfunction has been reset copyir.com YES Check motor for installation copyir.com Change motor copyir.com NO Change Power Supply Board copyir.com
C004F Power Supply Unit Cooling Fan Motor 2’s failure to turn
The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning at high speed copyir.com 1 Power Supply Unit Cooling Fan Motor 2 rotation: the voltage across PJ6A-11 on Power Supply Board and GND is DC24V after the malfunction has been reset copyir.com NO Change Master Board copyir.com 2 Power Supply Unit Cooling Fan Motor 2 rotation: the voltage across PJ6A-13 on Power Supply Board and GND is DC5V after the malfunction has been reset copyir.com YES Check motor for installation copyir.com Change motor copyir.com NO Change Master Board copyir.com
C0072 Main Hopper Toner Replenishing Motor’s failure to turn
• The Toner Bottle Home Position Sensor does not go HIGH within 5 sec copyir.com after the motor has started turning copyir.com • The Toner Bottle Home Position Sensor does not go LOW within 10 sec copyir.com after the motor has started turning and the sensor has gone HIGH copyir.com • The motor is stationary or the Toner Bottle Home Position Sensor is HIGH 2 sec copyir.com after the motor has stopped turning copyir.com 1 Toner Bottle turns when the Toner Bottle is turned a half turn and the Front Door is closed copyir.com NO Correct drive coupling copyir.com 2 I/O check for Toner Bottle Home Position Sensor operation: the voltage across PJ11A-5 on Master Board and GND is DC5V (Toner Bottle at home position) and DC0V (Toner Bottle at a position other than home) when step 1 is performed copyir.com YES Change Master Board copyir.com NO Check sensor for installation copyir.com Correct detecting plate copyir.com Change sensor copyir.com 3 Main Hopper Toner Replenishing Motor rotation: the voltage across PJ11A-1 on Master Board and GND is DC0V (Toner Bottle at a stop) and DC24V (Toner Bottle turning) when step 1 is performed copyir.com YES Change motor copyir.com NO Change Master Board copyir.com
C0090 Developing Unit Drive Motor’s failure to turn
• The Lock signal remains HIGH for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has started turning copyir.com • The Lock signal remains LOW for a continuous period of 1 copyir.com5 sec copyir.com or more after the lapse of 10 sec copyir.com after the motor has stopped turning copyir.com 1 Developing Unit Drive Motor rotation: the voltage across PJ7A-7A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed copyir.com NO Change Master Board copyir.com 2 Developing Unit Drive Motor rotation: the voltage across PJ7A-6A on Master Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed copyir.com YES Correct drive coupling copyir.com Correct installed position of the Developing Unit copyir.com Change motor copyir.com NO Change Master Board copyir.com
C0210 Image Transfer/Paper Separator Corona charge leak detected
The Charge Leak Detection signal (SCD) remains ON for a continuous period of 0 copyir.com3 sec copyir.com after the Image Transfer/Paper Separator Corona output has been turned ON copyir.com 1 The Image Transfer/Paper Separator Coronas Unit is installed properly copyir.com NO Correct installed position copyir.com 2 The Image Transfer/Paper Separator Coronas wires are dirty or have snapped copyir.com YES Clean or change copyir.com 3 The malfunction code appears even with PJ2HV1 unplugged copyir.com YES Change Master Board copyir.com NO Change the HV copyir.com
C0400 Exposure Lamp’s failure to turn ON
• During a light intensity adjustment sequence, the CCD read data does not exceed the specified level when the peak of the intensity of light is detected within 1 min copyir.com after the Exposure Lamp has turned ON copyir.com • Under normal conditions, the CCD read data does not exceed the specified level 450 ms after the Exposure Lamp has turned ON copyir.com 1 Exposure Lamp has discolored copyir.com YES Change Exposure Lamp copyir.com 2 NG is displayed when “Scanning Check” of Function (IR) is run copyir.com YES Check the optical path copyir.com Change Image Processing Board or CCD Board copyir.com 3 Power Supply Board operation: the voltage across PJ9C-4 on Power Supply Board and GND is DC24V after the malfunction has been reset copyir.com YES Check and change, as necessary, flat cable copyir.com Change Inverter Board or Image Processing Board copyir.com NO Change Power Supply Board copyir.com
C0420 Exposure Lamp turning ON at abnormal timing
During a light intensity adjustment sequence, the adjusted value for the intensity of light remains at the lower limit and the CCD output level is at the saturation level even after the lapse of 2 sec copyir.com after the Exposure Lamp has turned ON copyir.com 1 Exposure Lamp has discolored copyir.com YES Change Exposure Lamp copyir.com 2 NG is displayed when “Scanning Check” of Function (IR) is run copyir.com YES Check the optical path copyir.com Change Image Processing Board or CCD Board copyir.com 3 Power Supply Board operation: the voltage across PJ9C-4 on Power Supply Board and GND is DC24V after the malfunction has been reset copyir.com YES Check and change, as necessary, flat cable copyir.com Change Inverter Board or Image Processing Board copyir.com NO Change Power Supply Board copyir.com
C0500 Warming-up failure
The surface temperature of the Upper Fusing Roller does not reach a specified level even after the lapse of a predetermined period of time during warming-up as detailed below: • From room temperature to 90°C: Within 180 sec copyir.com • From 90°C to 140°C: Within 140 sec copyir.com • From 140°C to 170°C: Within 135 sec copyir.com The copier fails to complete its warm-up cycle within 135 sec copyir.com after the temperature has reached 170°C copyir.com 1 Upper Fusing Roller Heater Lamp turns ON when the Power Switch is turned ON copyir.com YES Correct thermistor for mounting position and/or clean copyir.com 2 Lower Fusing Roller Heater Lamp turns ON when the malfunction is reset with the surface temperature of Lower Fusing Roller Heater Lamp is 140°C or less as indicated on Level History under the Tech copyir.com Rep copyir.com mode copyir.com NO Check step 7 and onward copyir.com 3 Upper and Lower Fusing Roller Thermistors are installed properly copyir.com NO Reinstall copyir.com 4 Upper and Lower Fusing Roller Thermistors are dirty copyir.com NO Clean copyir.com 5 Upper Fusing Roller Thermistor operation: the resistance across CN217-2 and 3 on the Fusing Unit end is infinity with CN217 (4P) disconnected copyir.com YES Change Upper Fusing Roller Thermistor copyir.com 6 Lower Fusing Roller Thermistor operation: the resistance across CN218-2 and 3 on the Fusing Unit end is infinity with CN218 (4P) disconnected copyir.com YES Change Lower Fusing Roller Thermistor copyir.com 7 Upper Fusing Roller Thermostat and Upper Fusing Roller Heater Lamp continuity: there is continuity across CN11-1 and 8 with CN11 (16P) disconnected copyir.com NO Change thermostat and heater lamp copyir.com 8 Lower Fusing Roller Heater Lamp continuity: there is continuity across CN11-9 and 16 with CN11 (16P) disconnected copyir.com NO Change heater lamp copyir.com
C0510 Abnormally low fusing temperature
• The surface temperature of the Upper Using Roller remains less than 120°C for a continuous period of 2 sec copyir.com or more after the copier has completed warming up copyir.com • The surface temperature of the Lower Using Roller remains 80°C or less for a continuous period of 2 sec copyir.com or more after the copier has completed warming up copyir.com 1 Upper Fusing Roller Heater Lamp turns ON when the Power Switch is turned ON copyir.com YES Correct thermistor for mounting position and/or clean copyir.com 2 Lower Fusing Roller Heater Lamp turns ON when the malfunction is reset with the surface temperature of Lower Fusing Roller Heater Lamp is 140°C or less as indicated on Level History under the Tech copyir.com Rep copyir.com mode copyir.com NO Check step 7 and onward copyir.com 3 Upper and Lower Fusing Roller Thermistors are installed properly copyir.com NO Reinstall copyir.com 4 Upper and Lower Fusing Roller Thermistors are dirty copyir.com NO Clean copyir.com 5 Upper Fusing Roller Thermistor operation: the resistance across CN217-2 and 3 on the Fusing Unit end is infinity with CN217 (4P) disconnected copyir.com YES Change Upper Fusing Roller Thermistor copyir.com 6 Lower Fusing Roller Thermistor operation: the resistance across CN218-2 and 3 on the Fusing Unit end is infinity with CN218 (4P) disconnected copyir.com YES Change Lower Fusing Roller Thermistor copyir.com 7 Upper Fusing Roller Thermostat and Upper Fusing Roller Heater Lamp continuity: there is continuity across CN11-1 and 8 with CN11 (16P) disconnected copyir.com NO Change thermostat and heater lamp copyir.com 8 Lower Fusing Roller Heater Lamp continuity: there is continuity across CN11-9 and 16 with CN11 (16P) disconnected copyir.com NO Change heater lamp copyir.com
C0520 Abnormally high fusing temperature
• The surface temperature of the Upper Using Roller remains 215°C or more for a continuous period of 2 sec copyir.com or more after the copier has completed warming up copyir.com • The surface temperature of the Lower Using Roller remains 200°C or more for a continuous period of 2 sec copyir.com or more after the copier has completed warming up copyir.com 1 Upper Fusing Roller Heater Lamp is ON even after the copier has completed warming up copyir.com Or Lower Fusing Roller Heater Lamp is ON when the surface temperature of Lower Fusing Roller Heater Lamp is 140°C or more as indicated on Level History under the Tech copyir.com Rep copyir.com mode copyir.com YES Change DC Power Supply Main copyir.com 2 Upper and Lower Fusing Roller Thermistors are installed properly copyir.com NO Reinstall copyir.com 3 Upper and Lower Fusing Roller Thermistors are dirty copyir.com NO Clean copyir.com 4 Upper Fusing Roller Thermistor operation: the resistance across CN217-2 and 3 on the Fusing Unit end is infinity with CN217 (4P) disconnected copyir.com YES Change Upper Fusing Roller Thermistor copyir.com 5 Lower Fusing Roller Thermistor operation: the resistance across CN218-2 and 3 on the Fusing Unit end is infinity with CN218 (4P) disconnected copyir.com YES Change Lower Fusing Roller Thermistor copyir.com
C0540 Abnormally low Lower Fusing Roller temperature
The surface temperature of the Lower Fusing Roller remains 50°C or less for a continuous period of 2 sec copyir.com or more after the copier has completed warming up copyir.com
C0602 Cable unwound
A Scanner drive command is issued when the Scanner is at its home position and the Scanner Reference Position Sensor remains blocked even after the lapse of a given period of time (after the Scanner has been driven to move a given distance thereafter) copyir.com 1 Scanner moves as moved manually copyir.com NO Correct drive coupling copyir.com Rewind cables copyir.com 2 Connector on SCP Board is connected properly: PJ3IC on PWB-IC copyir.com NO Connect copyir.com 3 Scanner Motor turns when the Start key is pressed copyir.com NO Correct drive coupling copyir.com Change motor or SCP Board copyir.com 4 Connector on Image Processing Board is connected properly: PJ306B on PWB-B copyir.com NO Connect copyir.com 5 I/O check for Scanner Reference Position Sensor YES Change Image Processing Board copyir.com NO Correct actuator copyir.com Change sensor copyir.com
C0650 SHOME signal error
A Scanner drive command is issued when the Scanner is at a position other than its home and the Scanner Reference Position Sensor is not blocked even after the lapse of a given period of time (after the Scanner has been driven to move a given distance thereafter) copyir.com 1 Scanner moves as moved manually copyir.com NO Correct drive coupling copyir.com Rewind cables copyir.com 2 Connector on Image Processing Board is connected properly: PJ306B on PWB-B copyir.com NO Connect copyir.com 3 Light Blocking Plate is installed properly copyir.com NO Correct copyir.com 4 I/O check for Scanner Reference Position Sensor YES Change Image Processing Board copyir.com NO Correct actuator copyir.com Change sensor copyir.com
C0900 3rd Drawer Paper Lift-Up Sensor malfunction 1 Lift-Up Motor turns when the 3rd Drawer is slid out and then back in copyir.com NO Correct drive coupling copyir.com 2 3rd Drawer Paper Lift-Up Motor rotation: the voltage across PJ5A-3B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 3rd Drawer has been slid back in copyir.com YES Change motor copyir.com NO Change Control Board copyir.com 3 I/O check for 3rd Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ5A-9B on Control Board and GND changes in the range between DC0V and DC5V while 3rd Drawer Paper Lift-Up Motor is turning copyir.com YES Change Control Board copyir.com NO Correct drive coupling copyir.com Change sensor copyir.com 4 I/O check for 3rd Drawer Paper Lift-Up Sensor: the voltage across PJ8A-2 on Control Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked) copyir.com YES Change Control Board copyir.com NO Change sensor copyir.com
C0904 3rd Drawer Paper Lift-Up Motor’s failure to turn 1 Lift-Up Motor turns when the 3rd Drawer is slid out and then back in copyir.com NO Correct drive coupling copyir.com 2 3rd Drawer Paper Lift-Up Motor rotation: the voltage across PJ5A-3B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 3rd Drawer has been slid back in copyir.com YES Change motor copyir.com NO Change Control Board copyir.com 3 I/O check for 3rd Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ5A-9B on Control Board and GND changes in the range between DC0V and DC5V while 3rd Drawer Paper Lift-Up Motor is turning copyir.com YES Change Control Board copyir.com NO Correct drive coupling copyir.com Change sensor copyir.com 4 I/O check for 3rd Drawer Paper Lift-Up Sensor: the voltage across PJ8A-2 on Control Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked) copyir.com YES Change Control Board copyir.com NO Change sensor copyir.com
C0910 2nd Drawer Paper Lift-Up Sensor malfunction
• The 2nd Drawer Paper Lift-Up Sensor is not blocked (LOW) even after the lapse of 5 sec copyir.com after the 2nd Drawer Paper Lift-Up Motor has started turning copyir.com • The 2nd Drawer Paper Lift-Up Sensor is not activated even when the 2nd Drawer Paper Lift-Up Motor Pulse Sensor detects 150 edges of rotation detection pulses after the 2nd Drawer Paper Lift-Up Motor has started turning copyir.com 1 Lift-Up Motor turns when the 2nd Drawer is slid out and then back in copyir.com NO Correct drive coupling copyir.com 2 2nd Drawer Lift-Up Motor rotation: the voltage across PJ3A-13B on Master Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 2nd Drawer has been slid back in copyir.com YES Change motor copyir.com NO Change Master Board copyir.com 3 I/O check for 2nd Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ3A- 11B on Master Board and GND changes in the range between DC0V and DC5V while 2nd Drawer Lift-Up Motor is turning copyir.com YES Change Master Board copyir.com NO Correct drive coupling copyir.com Change sensor copyir.com 4 I/O check for 2nd Drawer Paper Lift-Up Sensor: the voltage across PJ4A-12B on Master Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked) copyir.com YES Change Master Board copyir.com NO Change sensor copyir.com
C0914 2nd Drawer Lift-Up Motor’s failure to turn
The 2nd Drawer Paper Lift-Up Motor Pulse Sensor detects no edges of rotation detection pulses even after the lapse of 500 ms after the 2nd Drawer Paper Lift-Up Motor has started turning copyir.com 1 Lift-Up Motor turns when the 2nd Drawer is slid out and then back in copyir.com NO Correct drive coupling copyir.com 2 2nd Drawer Lift-Up Motor rotation: the voltage across PJ3A-13B on Master Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 2nd Drawer has been slid back in copyir.com YES Change motor copyir.com NO Change Master Board copyir.com 3 I/O check for 2nd Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ3A- 11B on Master Board and GND changes in the range between DC0V and DC5V while 2nd Drawer Lift-Up Motor is turning copyir.com YES Change Master Board copyir.com NO Correct drive coupling copyir.com Change sensor copyir.com 4 I/O check for 2nd Drawer Paper Lift-Up Sensor: the voltage across PJ4A-12B on Master Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked) copyir.com YES Change Master Board copyir.com NO Change sensor copyir.com
C0920 1st Drawer Paper Lift-Up Sensor malfunction
• The 1st Drawer Paper Lift-Up Sensor is not blocked (LOW) even after the lapse of 5 sec copyir.com after the 1st Drawer Paper Lift-Up Motor has started turning copyir.com • The 1st Drawer Paper Lift-Up Sensor is not activated even when the 1st Drawer Paper Lift-Up Motor Pulse Sensor detects 150 edges of rotation detection pulses after the 1st Drawer Paper Lift-Up Motor has started turning copyir.com 1 Lift-Up Motor turns when the 1st Drawer is slid out and then back in copyir.com NO Correct drive coupling copyir.com 2 1st Drawer Lift-Up Motor rotation: the voltage across PJ3A-13A on Master Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 1st Drawer has been slid back in copyir.com YES Change motor copyir.com NO Change Master Board copyir.com 3 I/O check for 1st Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ3A- 11A on Master Board and GND changes in the range between DC0V and DC5V while 1st Drawer Lift-Up Motor is turning copyir.com YES Change Master Board copyir.com NO Correct drive coupling copyir.com Change sensor copyir.com 4 I/O check for 1st Drawer Paper Lift-Up Sensor: the voltage across PJ4A-6B on Master Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)
C0924 1st Drawer Lift-Up Motor’s failure to turn
The 1st Drawer Paper Lift-Up Motor Pulse Sensor detects no edges of rotation detection pulses even after the lapse of 500 ms after the 1st Drawer Paper Lift-Up Motor has started turning copyir.com 1 Lift-Up Motor turns when the 1st Drawer is slid out and then back in copyir.com NO Correct drive coupling copyir.com 2 1st Drawer Lift-Up Motor rotation: the voltage across PJ3A-13A on Master Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 1st Drawer has been slid back in copyir.com YES Change motor copyir.com NO Change Master Board copyir.com 3 I/O check for 1st Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ3A- 11A on Master Board and GND changes in the range between DC0V and DC5V while 1st Drawer Lift-Up Motor is turning copyir.com YES Change Master Board copyir.com NO Correct drive coupling copyir.com Change sensor copyir.com 4 I/O check for 1st Drawer Paper Lift-Up Sensor: the voltage across PJ4A-6B on Master Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked)
C0950 4th Drawer Paper Lift-Up Sensor malfunction 1 Lift-Up Motor turns when the 4th Drawer is slid out and then back in copyir.com NO Correct drive coupling copyir.com 2 4th Drawer Paper Lift-Up Motor rotation: the voltage across PJ5A-1B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 4th Drawer has been slid back in copyir.com YES Change motor copyir.com NO Change Control Board copyir.com 3 I/O check for 4th Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ5A-5A on Control Board and GND changes in the range between DC0V and DC5V while 4th Drawer Paper Lift-Up Motor is turning copyir.com YES Change Control Board copyir.com NO Correct drive coupling copyir.com Change sensor copyir.com 4 I/O check for 4th Drawer Paper Lift-Up Sensor: the voltage across PJ6A-2 on Control Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked) copyir.com YES Change Control Board copyir.com NO Change sensor copyir.com
C0954 4th Drawer Paper Lift-Up Motor’s failure to turn 1 Lift-Up Motor turns when the 4th Drawer is slid out and then back in copyir.com NO Correct drive coupling copyir.com 2 4th Drawer Paper Lift-Up Motor rotation: the voltage across PJ5A-1B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) after the 4th Drawer has been slid back in copyir.com YES Change motor copyir.com NO Change Control Board copyir.com 3 I/O check for 4th Drawer Lift-Up Motor Pulse Sensor operation: the voltage across PJ5A-5A on Control Board and GND changes in the range between DC0V and DC5V while 4th Drawer Paper Lift-Up Motor is turning copyir.com YES Change Control Board copyir.com NO Correct drive coupling copyir.com Change sensor copyir.com 4 I/O check for 4th Drawer Paper Lift-Up Sensor: the voltage across PJ6A-2 on Control Board and GND is DC0V (sensor unblocked) and DC5V (sensor blocked) copyir.com YES Change Control Board copyir.com NO Change sensor copyir.com
C0990 Main Tray lifting motion failure 1 I/O check for 3rd Drawer Paper Lift-Up Sensor operation: the voltage across PJ8A-2 on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked) copyir.com YES Change Control Board copyir.com NO Change sensor copyir.com 2 I/O check for Lower Position Overrun Detecting Sensor operation: the voltage across PJ7A-2A on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked) copyir.com YES Change Control Board copyir.com NO Change sensor or Cabinet Transport Board copyir.com Change flat cable copyir.com 3 I/O check for Elevator Lower Position Sensor operation: the voltage across PJ7A-9A on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked) copyir.com YES Change Control Board copyir.com NO Correct actuator copyir.com Change sensor or Cabinet Transport Board copyir.com Change flat cable copyir.com
C0994 Main Tray Elevator Motor’s failure to turn 1 Elevator Motor turns when the Paper Descent key is pressed copyir.com NO Correct drive coupling copyir.com 2 Elevator Motor rotation: the voltage across PJ7A-6B (ascent)/PJ7A-7B (descent) on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) when the drawer is slid in or the Paper Descent key is pressed copyir.com YES Change motor or Cabinet Transport Board copyir.com Change flat cable copyir.com NO Change Control Board copyir.com 3 I/O check for Elevator Motor Pulse Sensor operation: the voltage across PJ7A-5A on Control Board and GND changes in the range between DC0V and DC5V while the Elevator Motor is turning copyir.com YES Change Control Board copyir.com NO Change gear or sensor copyir.com
C0996 Main Tray lock release failure 1 3rd Drawer Lock Solenoid operation: the voltage across PJ10A-6 on Control Board and GND is DC24V (solenoid deenergized) and DC0V (solenoid energized) when the Paper Descent key is pressed and the Main Tray completes its descent motion copyir.com YES Change solenoid copyir.com NO Change Control Board copyir.com
C0997 Shift Gate malfunction 1 Shift Gate Motor rotation: the voltage across PJ7A-2B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) when the drawer is slid in with paper loaded on the Shift Tray only copyir.com YES Correct drive coupling copyir.com Change motor or flat cable copyir.com NO Change Control Board copyir.com Change Cabinet Transport Board copyir.com 2 I/O check for Shift Gate Position Sensor operation: the voltage across PJ7A-1B on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked) when the drawer is slid in with paper loaded on the Shift Tray only copyir.com YES Change Control Board copyir.com Change Cabinet Transport Board copyir.com NO Change sensor copyir.com Change flat cable copyir.com
C0998 Shifter return failure 1 I/O check for Shifter Return Position Sensor operation: the voltage across PJ7A-7A on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked) copyir.com YES Change Control Board copyir.com NO Change sensor or Cabinet Transport Board copyir.com Change flat cable copyir.com 2 I/O check for Shifter Home Position Sensor operation: the voltage across PJ7A-8A on Control Board and GND is DC5V (sensor unblocked) and DC0V (sensor blocked) copyir.com YES Change Control Board copyir.com NO Change sensor or Cabinet Transport Board copyir.com Change flat cable copyir.com
C099C Shift Motor’s failure to turn 1 Shift Motor turns when the 3rd Drawer is slid in with paper loaded on the Shift Tray (paper is moved to the Main Tray) copyir.com NO Correct drive coupling copyir.com 2 Shift Motor rotation: the voltage across PJ7A- 4B on Control Board and GND is DC0V (motor deenergized) and DC24V (motor energized) in step 1 copyir.com YES Change motor or Cabinet Transport Board copyir.com Change flat cable copyir.com NO Change Control Board copyir.com 3 I/O check for Shift Motor Pulse Sensor operation: the voltage across PJ7A-3A on Control Board and GND changes in the range between DC0V and DC5V while the Shift Motor is turning copyir.com YES Change Control Board copyir.com NO Correct drive coupling copyir.com Change sensor copyir.com
C09C0 LCT Elevator ascent/ descent failure
C0B00 Transport mechanism malfunction
C0B02 Transport mechanism malfunction
C0B03 Transport mechanism malfunction
C0B04 Transport mechanism malfunction
C0B20 Stapling Unit drive system malfunction
C0B21 Stapling Unit drive system malfunction
C0B24 Stapling Unit drive system malfunction
C0B30 Paper Aligning Mechanism malfunction
C0B31 Paper Aligning Mechanism malfunction
C0B34 Paper Aligning Mechanism malfunction
C0B35 Paper Aligning Mechanism malfunction
C0B36 Paper Aligning Mechanism malfunction
C0B38 Paper Aligning Mechanism malfunction
C0B48 Neat copy stack transport mechanism malfunction
C0B49 Copy stack transport mechanism malfunction
C0B4A Copy stack transport mechanism malfunction
C0B4B Copy stack transport mechanism malfunction
C0B4D Copy stack transport mechanism malfunction
C0B4E Copy stack transport mechanism malfunction
C0B4F Copy stack transport mechanism malfunction
C0B50 Stapling drive system
C0B51 Stapling drive system
C0B54 Stapling drive system
C0B73 Hole Punch mechanism malfunction
C0B74 Hole Punch mechanism malfunction
C0B78 Hole Punch mechanism malfunction
C0B80 Shifting mechanism malfunction
C0BA0 Elevator mechanism malfunction
C0BA1 Elevator mechanism malfunction
C0BA2 Elevator mechanism malfunction
C0BC0 Paper folding mechanism malfunction
C0BC1 Paper folding mechanism malfunction
C0BC2 Paper folding mechanism malfunction
C0BC3 Paper folding mechanism malfunction
C0BF0 Control system malfunction
C0D50 Duplex Horizontal Transport Motor malfunction 1 Horizontal Transport Motor turns when the Start key is pressed copyir.com NO Correct drive coupling copyir.com 2 Horizontal Transport Motor rotation: the voltage across PJ12A-5 on Control Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed copyir.com NO Change Control Board copyir.com 3 Horizontal Transport Motor rotation: the voltage across PJ12A-7 on Control Board and GND is DC5V (motor deenergized) and DC0V (motor energized) when the Start key is pressed copyir.com YES Change Control Board copyir.com NO Change motor copyir.com
C0E00 Main Erase Lamp’s failure to turn ON
• The Main Erase Lamp Malfunction signal remains LOW for a continuous 1-sec copyir.com period while the Main Erase Lamp remains OFF copyir.com • The Main Erase Lamp Malfunction signal remains HIGH for a continuous 1-sec copyir.com period while the Main Erase Lamp remains ON copyir.com 1 Main Erase Lamp ON: the voltage across PJ9A-7A on Master Board and GND is DC24V (lamp OFF) and DC0V (lamp ON) when the Start key is pressed copyir.com YES Change Master Board copyir.com 2 Main Erase Lamp ON: the voltage across PJ9A-7A on Master Board and GND is DC24V in the standby state copyir.com YES Change lamp copyir.com NO Change Master Board copyir.com
C0F24 AIDC Sensor contamination correction failure
The output voltage from the AIDC Sensor Board does not fall within the range of 0 copyir.com9V to 1 copyir.com1V even after the contamination correction and variation adjustment have been made copyir.com 1 PJ7A, CN10, and CN41 are plugged securely into Master Board copyir.com NO Plug them in securely copyir.com 2 Photosensor/LED of the AIDC Sensor are contaminated copyir.com YES Clean copyir.com NO Change AIDC Sensor Board copyir.com Change Master Board copyir.com
C0F32 ATDC Sensor malfunction
• The output voltage from the ATDC Sensor remains 0 copyir.com2V or less, or 4 copyir.com5V or more, for a continuous 3sec copyir.com period after the Developing Unit Drive Motor has been energized copyir.com • The output voltage from the ATDC Sensor does not fall within the range of 2 copyir.com45V to 2 copyir.com55V during an F8 operation copyir.com 1 PJ7A on Master Board, CN10, and PJ7 on the sensor are properly connected copyir.com NO Plug them in securely copyir.com 2 ATDC Sensor operation: the voltage across PJ7A-10B on Master Board and GND changes in the range between DC0 copyir.com5V and DC4 copyir.com5V during a copy cycle copyir.com YES Change Master Board copyir.com NO Change sensor copyir.com
C0F33 Abnormally low T/C as detected by ATDC Sensor
A T/C of 2 copyir.com5% or less (ATDC Sensor output being 2 copyir.com86V or more) is detected copyir.com 1 PJ7A on Master Board, CN10, and PJ7 on the sensor are properly connected copyir.com NO Plug them in securely copyir.com 2 ATDC Sensor operation: the voltage across PJ7A-10B on Master Board and GND changes in the range between DC0 copyir.com5V and DC4 copyir.com5V during a copy cycle copyir.com YES Change Master Board copyir.com NO Change sensor copyir.com
C12CX Hard Disk Drive failure 1 copyir.com Run Hard Disk Format selected in the following sequence: Tech copyir.com Rep copyir.com Mode – Function – Image Memory copyir.com 2 copyir.com If the same malfunction persists, change Hard Disk Drive copyir.com 3 copyir.com If the malfunction is detected a third time, change Memory Board copyir.com
C1300 Polygon Motor malfunction
• No Lock signals are detected for the period of 5 to 20 sec copyir.com after the motor has started turning after the Power Switch was turned ON copyir.com • No Lock signals are detected for the period of 5 to 20 sec copyir.com after the motor has started turning at full speed after the Start key was pressed copyir.com • The Lock signal remains HIGH for a continuous period of 3 sec copyir.com or more while the motor is running at steady speed copyir.com 1 copyir.com Reset the malfunction and turn OFF and ON the Power Switch copyir.com 2 copyir.com If the same malfunction persists, check connectors of Polygon Motor and Master Board copyir.com 3 copyir.com If connections are okay, change PH Unit, Master Board, or Power Supply Board copyir.com
C1326 ARMS interface failure
No answer is received within 1 copyir.com5 sec copyir.com to a report transmitted by the engine copyir.com 1 copyir.com Reset the malfunction and turn OFF and ON the Power Switch copyir.com 2 copyir.com If the same malfunction persists, change Memory Board or Master Board copyir.com
C1330 VD signal error
A LOW VD signal is not detected even after the lapse of 60 sec copyir.com after an IDREQ signal has been output copyir.com 1 copyir.com Reset the malfunction and turn OFF and ON the Power Switch copyir.com 2 copyir.com If the same malfunction persists, run Mem copyir.com – Prn selected from I copyir.comR copyir.com Mem copyir.com Prn selected in the following sequence: Tech copyir.com Rep copyir.com Mode – Function – Image Memory copyir.com 3 copyir.com If the malfunction is detected a third time, change Master Board or Image Processing Board copyir.com
C1334 Duplex take-up print command error
• A Duplex take-up print command is not received for the paper to be taken up from the Duplex after the paper has moved past the horizontal transport, but before it reaches the Transport Roller copyir.com • The number of Duplex take-up print commands falls short of the number of sheets of paper to be taken up from the Duplex, or the leading edge of a sheet of paper, for which a Duplex take-up print command is yet to be received, activates the Transport Roller Sensor copyir.com 1 copyir.com Reset the malfunction and turn OFF and ON the Power Switch copyir.com 2 copyir.com If the same malfunction persists, run Mem copyir.com – Prn selected from I copyir.comR copyir.com Mem copyir.com Prn selected in the following sequence: Tech copyir.com Rep copyir.com Mode – Function – Image Memory copyir.com 3 copyir.com If the malfunction is detected a third time, change Master Board or Image Processing Board copyir.com
C133B Option I/F communications error 1 copyir.com Reset the malfunction and turn OFF and ON the Power Switch copyir.com 2 copyir.com Check the option I/F cable for proper connection copyir.com 3 copyir.com If the connection is okay, change the CPU Board of the option, or Master Board copyir.com
C13F1 600dpi SOS Sensor failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, check the Image Processing Board connector for proper connection copyir.com 3 copyir.com If the connection is okay, change the PH Unit, Image Processing Board, or Master Board copyir.com
C13F4 Optical System out of adjustment range 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the PH Unit copyir.com 3 copyir.com If the same malfunction is detected again, change the PH Unit copyir.com 4 copyir.com If the malfunction is detected a third time, change Image Processing Board copyir.com
C13F5 LD1 intensity adjustment failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the PH Unit copyir.com 3 copyir.com If the same malfunction is detected again, change the PH Unit copyir.com 4 copyir.com If the malfunction is detected a third time, change Image Processing Board copyir.com
C13F6 LD2 intensity adjustment failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the PH Unit copyir.com 3 copyir.com If the same malfunction is detected again, change the PH Unit copyir.com 4 copyir.com If the malfunction is detected a third time, change Image Processing Board copyir.com
C13F7 Sub-scanning direction beam position adjustment failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the PH Unit copyir.com 3 copyir.com If the same malfunction is detected again, change the PH Unit copyir.com 4 copyir.com If the malfunction is detected a third time, change Image Processing Board copyir.com
C13F8 Main scanning direction beam position adjustment failure
C13F9 EEPROM communications error 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the Master Board copyir.com
C13FA LD2 out of correction range 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the PH Unit copyir.com 3 copyir.com If the same malfunction is detected again, change the PH Unit copyir.com 4 copyir.com If the malfunction is detected a third time, change Image Processing Board copyir.com
C13FC APC failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the PH Unit copyir.com 3 copyir.com If the same malfunction is detected again, change the PH Unit copyir.com 4 copyir.com If the malfunction is detected a third time, change Image Processing Board copyir.com
C1401 IR main routine timeout 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the Image Processing Board copyir.com
C1402 IR illegal interrupt vector occurred 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the Image Processing Board copyir.com
C1410 IR watchdog 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the Image Processing Board copyir.com
C1426 Report retransmitted 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the Image Processing Board copyir.com
C1428 Transmission buffer full 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the Image Processing Board copyir.com
C1429 Reception buffer full 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the Image Processing Board copyir.com
C142A Transmission hard error 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the Image Processing Board copyir.com
C1430 H-Sync error 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change the Image Processing Board copyir.com
C143E EDH malfunction
C1440 Gain adjustment failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com Check that the Original Glass is properly installed copyir.com 3 copyir.com Check the optical system copyir.com 4 copyir.com If the optical system has been checked okay, change Memory Board copyir.com
C1441 CCD failure (clamp adjustment failure) 1 copyir.com Reset the malfunction copyir.com 2 copyir.com Check that the Original Glass is properly installed copyir.com 3 copyir.com Check for extraneous light and check to see if the CCD Assy and mirrors are installed at the correct positions copyir.com 4 copyir.com If the same malfunction is detected again, change Image Processing Board copyir.com
C1450 Sequence trouble timeout 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, check the cables, timing belt, and other drive transmission mechanism from the Scanner Motor to the Scanner copyir.com 3 copyir.com If step 2 has been checked okay, change Image Processing Board copyir.com
C1461 Serial GA1 failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1462 Serial GA2 failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1470 Module-to-module communication (CCM-EVM) 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1471 Module-to-module communication (EVM-SQM) 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1472 Module-to-module communication (EVM-AMM) 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1499 IR cooling fan malfunction 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, check CN152 of IR Cooling Fan Motor and PJ4IC of SCP Board for proper connection copyir.com 3 copyir.com If the connections are okay, change motor or SCP Board copyir.com
C18XX SCSI communications unit failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1XXX Memory Board failure 1 copyir.com Reset the malfunction and turn OFF and ON the Power Switch copyir.com 2 copyir.com If the same malfunction persists, check cables and connectors for proper connection copyir.com 3 copyir.com If they are okay, change Image Processing Board, Memory Board, or Hard Disk Drive copyir.com
C1461 Serial GA1 failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1462 Serial GA2 failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1470 Module-to-module communication (CCM-EVM) 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1471 Module-to-module communication (EVM-SQM) 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1472 Module-to-module communication (EVM-AMM) 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1499 IR cooling fan malfunction 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, check CN152 of IR Cooling Fan Motor and PJ4IC of SCP Board for proper connection copyir.com 3 copyir.com If the connections are okay, change motor or SCP Board copyir.com
C18XX SCSI communications unit failure 1 copyir.com Reset the malfunction copyir.com 2 copyir.com If the same malfunction persists, change Image Processing Board copyir.com
C1XXX Memory Board failure 1 copyir.com Reset the malfunction and turn OFF and ON the Power Switch copyir.com 2 copyir.com If the same malfunction persists, check cables and connectors for proper connection copyir.com 3 copyir.com If they are okay, change Image Processing Board, Memory Board, or Hard Disk Drive copyir.com
