توشیبا Toshiba 3910
1404-08-13
نماد اعتماد از وزارت صنعت و معدن
تمامی حقوق این سایت متعلق به کپی ایران بوده و هر گونه بهرهبرداری از آن مستلزم کسب اجازه میباشد.
0010 P MOTOR 1 Color PC drum motor malfunction
• The color PC drum motor does not rotate evenly even after the lapse of a given period of time while it is being started copyir.com • The motor lock signal remains HIGH for a given period of consecutive time while the color PC drum motor is being rotated copyir.com 1 Check the connector between M4-PRCB PJ12 for proper connection and correct as necessary copyir.com 2 Check the M4 connector for proper drive coupling and correct as necessary copyir.com 3 M4 operation check PRCB PJ12-3 to 6 E-15 copyir.com 4 Change M4 5 Change PRCB copyir.com
0017 P MOTOR 2 Main motor malfunction
• The main motor does not rotate evenly even after the lapse of a given period of time while it is being started copyir.com • The motor lock signal remains HIGH for a given period of consecutive time while the main motor is being rotated copyir.com 1 Check the connector between M2-PRCB PJ11 for proper connection and correct as necessary copyir.com 2 Check the M2 connector for proper drive coupling and correct as necessary copyir.com 3 M2 operation check PRCB PJ11-10 to 13 C-15 copyir.com 4 Change M2 copyir.com 5 Change PRCB copyir.com
0018 D MOTOR 2 Developing motor malfunction
• The developing motor does not rotate evenly even after the lapse of a given period of time while it is being started copyir.com • The motor lock signal remains HIGH for a given period of consecutive time while the developing motor is being rotated copyir.com 1 Check the connector between M1-PRCB PJ11 for proper connection and correct as necessary copyir.com 2 Check the M1 connector for proper drive coupling and correct as necessary copyir.com 3 M1 operation check PRCB PJ11-3 to 6 B-15 copyir.com 4 Change M1 copyir.com 5 Change PRCB copyir.com
004A DUPLEX FAN Cooling fan motor malfunction
• The cooling fan motor does not rotate evenly even after the lapse of a given period of time while it is being started copyir.com • The motor lock signal remains HIGH for a given period of consecutive time while the cooling fan motor is being rotated copyir.com 1 Check the connector between FM11-relay CN29-PRCB PJ10 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM11 operation check PRCB PJ10-5 (REM) PRCB PJ10-7 (LOCK) F-7 copyir.com 4 Change FM11 copyir.com 5 Change PRCB copyir.com
004E POWER FAN DC power supply fan motor malfunction
• The DC power supply fan motor does not rotate evenly even after the lapse of a given period of time while it is being started copyir.com • The motor lock signal remains HIGH for a given period of consecutive time while the DC power supply fan motor is being rotated copyir.com 1 Check the connector between FM10-relay CN43-PRCB PJ3 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM10 operation check PRCB PJ3-5 (REM) PRCB PJ3-7 (LOCK) K-10 copyir.com 4 Change FM10 copyir.com 5 Change PRCB copyir.com
0062 TRAY3 FEED MOT Tray 3 media feed motor malfunction
• The motor lock signal remains HIGH for a given period of consecutive time while the media feed motor is being rotated copyir.com 1 Check the connector between M1-PCCB PJ3 for proper connection and correct as necessary copyir.com 2 Check the connector between PCCB PJ1, PJ2-relay CN53, CN70-PRCB PJ25 for proper connection and correct as necessary copyir.com 3 Check the M1 connector for proper drive coupling and correct as necessary copyir.com 4 M1 operation check PCCB PJ3-4 to 8 K-2 copyir.com 5 Change M1 copyir.com 6 Change PCCB copyir.com 7 Change PRCB copyir.com
0094 XFER DETACH 2 2nd image transfer pressure / retraction failure
• The IDC sensor does not come into the condition where the level detection is available (retracted position = IDC sensor shutter is open) within a given period of time after the 2nd transfer release solenoid has turned ON copyir.com • The IDC sensor does not come into the condition where the level detection is not available (pressed position = IDC sensor shutter is closed) within a given period of time after the 2nd transfer release solenoid has turned ON copyir.com 1 Check the connector between M2-PRCB PJ11 for proper connection and correct as necessary copyir.com 2 Check the M2 connector for proper drive coupling and correct as necessary copyir.com 3 Check the connector between IDC-PRCB PJ19 for proper connection and correct as necessary copyir.com 4 Check the connector between SD2-relay CN23-PRCB PJ24 for proper connection and correct as necessary copyir.com 5 IDC sensor check PRCB PJ19-1 (IDC_D_LEFT) PRCB PJ19-4 (IDC_CTL_LEFT) J-15 copyir.com 6 SD2 operation check PRCB PJ24-6 (REM) D-7 copyir.com 7 M2 operation check PRCB PJ11-10 to 13 C-15 copyir.com 8 Change SD2 copyir.com 9 Change M2 copyir.com 10 Change IDC copyir.com 11 Change PRCB copyir.com
0096 XFER DETACH 1 1st image transfer pressure / retraction failure
• The 1st transfer release sensor is not activated (retracted position) within a given period of time after the 1st transfer release solenoid has turned ON copyir.com • The 1st transfer release sensor is not deactivated (pressed position) within a given period of time after the 1st transfer release solenoid has turned ON copyir.com 1 Check the connector between M2-PRCB PJ11 for proper connection and correct as necessary copyir.com 2 Check the M2 connector for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS17-PRCB PJ26 for proper connection and correct as necessary copyir.com 4 Check the connector between SD1-relay CN25-PRCB PJ13 for proper connection and correct as necessary copyir.com 5 PS17 sensor check PRCB PJ26-3 (ON) I-15 copyir.com 6 SD1 operation check PRCB PJ13-2 (REM) D-15 copyir.com 7 M2 operation check PRCB PJ11-10 to 13 C-15 copyir.com 8 Change PS17 copyir.com 9 Change SD1 copyir.com 10 Change M2 copyir.com 11 Change PRCB copyir.com
0300 POLYGON MOT Polygon motor malfunction
• The polygon motor does not rotate evenly even after the lapse of a given period of time after it has been started copyir.com • The motor lock signal remains HIGH for a given period of consecutive time while the polygon motor is being rotated copyir.com 1 Check the connector between PH unit- PRCB PJ18 for proper connection and correct as necessary copyir.com 2 Change PH unit copyir.com 3 Change PRCB copyir.com
0310 LASER ERROR Laser malfunction
• The SOS signal is not detected within a given period of time after the output of the laser has been started copyir.com 1 Check the connector between PH unit- PRCB PJ18 for proper connection and correct as necessary copyir.com 2 Check the connector between PH unit- MFPB CN15 for proper connection and correct as necessary copyir.com 3 Change PH unit copyir.com 4 Change PRCB copyir.com
0500 FUSER ERROR Heating roller warm-up failure
• The thermistor /1 does not detect the specified temperature and the warm-up cycle is not completed even after the lapse of a given period of time after the cycle has been started copyir.com 1 Check the fuser unit for correct installation (whether it is secured in position) copyir.com 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary copyir.com 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary copyir.com 4 Change fuser unit copyir.com 5 Change PRCB copyir.com 6 Change DCPU copyir.com
0502 TERMISTOR1 Thermistor open-circuit failure
• The temperature detected by the thermistor/1 does not reach a predetermined level even after the lapse of a given period time after the warm-up cycle has been started copyir.com 1 Check the fuser unit for correct installation (whether it is secured in position) copyir.com 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary copyir.com 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary copyir.com 4 Change fuser unit copyir.com 5 Change PRCB copyir.com 6 Change DCPU copyir.com
0503 TERMISTOR2 Thermistor resistance failure
• The difference between the temperature detected by thermistor/1 and that detected by thermistor/2 exceeds a predetermined value copyir.com 1 Check the fuser unit for correct installation (whether it is secured in position) copyir.com 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary copyir.com 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary copyir.com 4 Change fuser unit copyir.com 5 Change PRCB copyir.com 6 Change DCPU copyir.com
0510 FUSER ERROR Abnormally low heating roller temperature
• The temperature detected by the thermistor /1 remains lower than the specified value for a given period of time or longer copyir.com 1 Check the fuser unit for correct installation (whether it is secured in position) copyir.com 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary copyir.com 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary copyir.com 4 Change fuser unit copyir.com 5 Change PRCB copyir.com 6 Change DCPU copyir.com
0520 FUSER ERROR Abnormally high heating roller temperature
• The temperature detected by the thermistor /1 remains higher than the specified value for a given period of time or longer copyir.com • The heater lamp remains ON for a given period of time or longer copyir.com 1 Check the fuser unit for correct installation (whether it is secured in position) copyir.com 2 Check the connector between fuser unit- PRCB PJ9 for proper connection and correct as necessary copyir.com 3 Check the connector between fuser unit- DCPU CN2 for proper connection and correct as necessary copyir.com 4 Change fuser unit copyir.com 5 Change PRCB copyir.com 6 Change DCPU copyir.com
0F52 TE SENSOR Y Toner level sensor /Y malfunction
• An error occurs on the toner level sensor for each color copyir.com 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary copyir.com 2 Replace the toner level sensor of the corresponding color copyir.com 3 Change PRCB copyir.com
0F53 TE SENSOR M Toner level sensor /M malfunction
• An error occurs on the toner level sensor for each color copyir.com 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary copyir.com 2 Replace the toner level sensor of the corresponding color copyir.com 3 Change PRCB copyir.com
0F54 TE SENSOR C Toner level sensor /C malfunction
• An error occurs on the toner level sensor for each color copyir.com 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary copyir.com 2 Replace the toner level sensor of the corresponding color copyir.com 3 Change PRCB copyir.com
0F55 TE SENSOR K Toner level sensor /K malfunction
• An error occurs on the toner level sensor for each color copyir.com 1 Check the connector between each sensor- PRCB PJ21 for proper connection and correct as necessary copyir.com 2 Replace the toner level sensor of the corresponding color copyir.com 3 Change PRCB copyir.com
13DD EEPROM BK Backup data error
• The engine counter data and the controller counter data are inconsistent copyir.com 1 Select [SERVICE MENU] ?? [BK Clear], and execute the BK Clear function copyir.com 2 Check the connector between MFPB CN16-PRCB PJ5 for proper connection and correct as necessary copyir.com 3 Change PRCB copyir.com 4 Change MFPB copyir.com
13E2 FLASH WRITE Flash ROM write error
• Flash ROM writing is found faulty during a check copyir.com 1 Rewrite the engine firmware copyir.com 2 Change PRCB copyir.com
13E3 FLASH DEVICE Flash ROM device fault
• An erase error occurs during erasing of data in flash ROM copyir.com 1 Rewrite the engine firmware copyir.com 2 Change PRCB copyir.com
13F0 ENGINE ERR Engine control failure
• An undefined malfunction occurs in the engine section (PRCB, etc copyir.com) copyir.com While the machine is operating, if it detects defective conditions, e copyir.comg copyir.com the next print is not started after the lapse of a given period of time, it stops operating and the trouble code is displayed copyir.com 1 Reboot the main body copyir.com
3C00 EEPROM1 Trouble related to security
3C10 EEPROM2 Trouble related to security
C002 RAM ERROR RAM error at startup (standard memory)
• RAM error at standard memory is detected during printer start-up copyir.com Reboot the main body copyir.com 2 Check connection state of the standard/ expanded memory and correct as necessary copyir.com 3 Check the MFPB connector for proper connection and correct as necessary copyir.com 4 Change the standard/expanded memory copyir.com 5 Change MFPB copyir.com
C003 RAM ERROR RAM error at startup (expanded memory)
• RAM error at expanded memory is detected during printer start-up copyir.com Reboot the main body copyir.com 2 Check connection state of the standard/ expanded memory and correct as necessary copyir.com 3 Check the MFPB connector for proper connection and correct as necessary copyir.com 4 Change the standard/expanded memory copyir.com 5 Change MFPB copyir.com
C013 H/W ADDRESS MAC address error at startup
• Invalid MAC address is detected during printer start-up copyir.com 1 Reboot the main body copyir.com 2 Check the MFPB connector for proper connection and correct as necessary copyir.com 3 Change MFPB copyir.com
C015 BOOT ROM Boot ROM error at startup
• Boot ROM error is detected during printer startup copyir.com 1 Reboot the main body copyir.com 2 Check the MFPB connector for proper connection and correct as necessary copyir.com 3 Change MFPB copyir.com
C025 CONTROLLER ROM Controller ROM error (Configuration information error)
• Lead error of destination setting file is detected during the printer starting copyir.com 1 Reboot the main body copyir.com 2 Check the MFPB connector for proper connection and correct as necessary copyir.com 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again copyir.com 4 Change MFPB copyir.com
C026 CONTROLLER ROM Controller ROM error (Access error)
• Flash ROM access error is detected during the printer starting copyir.com 1 Reboot the main body copyir.com 2 Check the MFPB connector for proper connection and correct as necessary copyir.com 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again copyir.com 4 Change MFPB copyir.com
C027 CONTROLLER ROM Controller ROM error (Data error)
• Final check sum error is detected during the printer starting copyir.com 1 Reboot the main body copyir.com 2 Check the MFPB connector for proper connection and correct as necessary copyir.com 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again copyir.com 4 Change MFPB copyir.com
C050 HDD ERROR HDD access error
• When correct access to the hard disk kit is failed during access copyir.com 1 Reboot the main body copyir.com 2 Check the HDD connector for proper connection and correct as necessary copyir.com 3 Check the MFPB connector for proper connection and correct as necessary copyir.com 4 Change HDD copyir.com 5 Change MFPB copyir.com
C051 HDD DISK FULL HDD full error
• Range for user space is full during access to the hard disk kit copyir.com 1 Reboot the main body copyir.com 2 Delete the job hold in [PROOF/PRINT MENU] to increase the available range for user space copyir.com 3 Check the HDD connector for proper connection and correct as necessary copyir.com 4 Format HDD with [SYS DEFAULT MENU]- [HDD FORMAT copyir.com] 5 Change HDD copyir.com
C052 CARD ERROR Compact flash access error
• When correct access to the compact flash card is failed during access copyir.com 1 Reboot the main body copyir.com 2 Check the compact flash for proper connection and correct as necessary copyir.com 3 Check the MFPB connector for proper connection and correct as necessary copyir.com 4 Change compact flash copyir.com 5 Change MFPB copyir.com
C053 CARD FULL Compact flash full error
• Range for user space is full during access to the compact flash card copyir.com 1 Reboot the main body copyir.com 2 Delete the job hold in [PROOF/PRINT MENU] to increase the available range for user space copyir.com 3 Check the compact flash for proper connection and correct as necessary copyir.com 4 Format compact flash with [SYS DEFAULT MENU]-[CARD FORMAT copyir.com] 5 Change compact flash copyir.com
C060 UPDATE ERROR Firmware update error
• Firmware update fails to complete correctly during update copyir.com 1 Reboot the main body copyir.com 2 Check the cable that has been used for update of the firmware for proper connection and correct as necessary copyir.com 3 Check the firmware update file and if the file is not the correct one, update the firmware again copyir.com 4 Check the firmware update procedure and if the procedure is not correct, update the firmware again copyir.com 5 Update the firmware again copyir.com 6 Check the MFPB connector for proper connection and correct as necessary copyir.com 7 Change MFPB copyir.com
FFFF I/F COMM ERROR Interface Communication error
• Correct communication is failed when receiving/ sending the command between MFPB and PRCB copyir.com 1 Reboot the main body copyir.com 2 Check the PRCB connector for proper connection and correct as necessary 3 Check the MFPB connector for proper connection and correct as necessary copyir.com 4 Change MFPB copyir.com 5 Change PRCB copyir.com
C026 CONTROLLER ROM Controller ROM error (Access error)
• Flash ROM access error is detected during the printer starting copyir.com 1 Reboot the main body copyir.com 2 Check the MFPB connector for proper connection and correct as necessary copyir.com 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again copyir.com 4 Change MFPB copyir.com
C027 CONTROLLER ROM Controller ROM error (Data error)
• Final check sum error is detected during the printer starting copyir.com 1 Reboot the main body copyir.com 2 Check the MFPB connector for proper connection and correct as necessary copyir.com 3 If this error message is displayed after update of firmware, conduct the firmware update procedures again copyir.com 4 Change MFPB copyir.com
C050 HDD ERROR HDD access error
• When correct access to the hard disk kit is failed during access copyir.com 1 Reboot the main body copyir.com 2 Check the HDD connector for proper connection and correct as necessary copyir.com 3 Check the MFPB connector for proper connection and correct as necessary copyir.com 4 Change HDD copyir.com 5 Change MFPB copyir.com
C051 HDD DISK FULL HDD full error
• Range for user space is full during access to the hard disk kit copyir.com 1 Reboot the main body copyir.com 2 Delete the job hold in [PROOF/PRINT MENU] to increase the available range for user space copyir.com 3 Check the HDD connector for proper connection and correct as necessary copyir.com 4 Format HDD with [SYS DEFAULT MENU]- [HDD FORMAT copyir.com] 5 Change HDD copyir.com
C052 CARD ERROR Compact flash access error
• When correct access to the compact flash card is failed during access copyir.com 1 Reboot the main body copyir.com 2 Check the compact flash for proper connection and correct as necessary copyir.com 3 Check the MFPB connector for proper connection and correct as necessary copyir.com 4 Change compact flash copyir.com 5 Change MFPB copyir.com
C053 CARD FULL Compact flash full error
• Range for user space is full during access to the compact flash card copyir.com 1 Reboot the main body copyir.com 2 Delete the job hold in [PROOF/PRINT MENU] to increase the available range for user space copyir.com 3 Check the compact flash for proper connection and correct as necessary copyir.com 4 Format compact flash with [SYS DEFAULT MENU]-[CARD FORMAT copyir.com] 5 Change compact flash copyir.com
C060 UPDATE ERROR Firmware update error
• Firmware update fails to complete correctly during update copyir.com 1 Reboot the main body copyir.com 2 Check the cable that has been used for update of the firmware for proper connection and correct as necessary copyir.com 3 Check the firmware update file and if the file is not the correct one, update the firmware again copyir.com 4 Check the firmware update procedure and if the procedure is not correct, update the firmware again copyir.com 5 Update the firmware again copyir.com 6 Check the MFPB connector for proper connection and correct as necessary copyir.com 7 Change MFPB copyir.com
FFFF I/F COMM ERROR Interface Communication error
• Correct communication is failed when receiving/ sending the command between MFPB and PRCB copyir.com 1 Reboot the main body copyir.com 2 Check the PRCB connector for proper connection and correct as necessary 3 Check the MFPB connector for proper connection and correct as necessary copyir.com 4 Change MFPB copyir.com 5 Change PRCB copyir.com
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تمامی حقوق این سایت متعلق به کپی ایران بوده و هر گونه بهرهبرداری از آن مستلزم کسب اجازه میباشد.