توشیبا Toshiba 3910
1404-08-13
نماد اعتماد از وزارت صنعت و معدن
تمامی حقوق این سایت متعلق به کپی ایران بوده و هر گونه بهرهبرداری از آن مستلزم کسب اجازه میباشد.
E 01 Main Motor Lock
Displayed to interrupt the machine operation:
1) If the Drum position A is still detected by the Position A detection sensor 2 seconds after the Main motor started copyir.com
2) If the Drum position A hasn’t been detected by the Position A detection sensor within 5 seconds after the Main motor is started copyir.com
E 02 Elevator Motor Lock
Displayed to interrupt the machine operation:
1) If the actuator of the Elevator upper limit sensor is not raised within 9 seconds after the Elevator motor started to raise the Paper feed tray copyir.com
2) If the light path of the Elevator lower limit sensor is not blocked within 9 seconds after the Elevator motor started to lower the Paper feed tray copyir.com
3) If the light path of the Elevator lower limit sensor is blocked 2 seconds after the Elevator motor started to raise the Paper feed tray copyir.com
4) If the actuator of the Elevator upper limit sensor is still raised 2 seconds after the Elevator motor started to lower the Paper feed tray copyir.com
E 03 Clamp Error 1
Displayed to interrupt the machine operation:
1) If the actuator of the Clamp safety switch is still depressed 4 seconds after the Clamp solenoid was activated (turned on) copyir.com
2) If the actuator of the Clamp safety switch has not been depressed within 4 sec copyir.com after the Clamp solenoid was released (turned off) copyir.com
3) If the Angular magnet has not been detected by the Angular sensor (either 0° or 180°) within 8 seconds after the Clamp motor started rotating copyir.com
4) If the actuator of the Clamp safety switch is not depressed when the Clamp solenoid is not in operation copyir.com
E 04 Ink Overflow
Displayed to interrupt the machine operation:
1) If the Overflow sensor detects excessive ink in the Squeegee unit copyir.com
E 05 Print Positioning Motor Lock
Displayed to interrupt the machine operation:
1) If the Vertical centering sensor status has not been changed from ON to OFF (or OFF to ON) within 12 seconds after the Print positioning motor started rotating copyir.com
E 06 Pressure Detection Sensor Malfunction
Displayed to interrupt the machine operation:
1) If the Pressure detection sensor status has not been changed from ON to OFF (or OFF to ON) within 8 seconds after the Main motor started rotating copyir.com
E 07 Communication error between RA and RA Digitizer
Displayed to interrupt the machine operation:
1) If a communication error has occurred between the CPU and RA digitizer copyir.com
E 08 Communication error between RA and Interface Accessaries
Displayed to interrupt the machine operation:
1) If a communication error has occurred between the CPU and the interface accessaries copyir.com
E 09 Communication error between RA and the Sorters
Displayed to interrupt the machine operation:
1) If a communication error has occurred between the CPU and the sorters copyir.com
E 10 Malfunction of Trimming PCB
Displayed to interrupt the machine operation:
1) If data signals such as original size, are not output from the Trimming PCB at the start of the image scanning operation copyir.com
E 11 Pressure Control Motor Lock
Displayed to interrupt the machine operation:
1) If the pulse from the Encoder disc on the Pressure control motor has not been detected within 100ms from the start of the Pressure control motor copyir.com
2) If the Pressure centering sensor status has not been changed from ON to OFF (or OFF to ON) within 5 seconds from the start of the Pressure control motor copyir.com
E 12 Machine Model Selection Error
Displayed to prevent the machine operation: The SW2 (HEX SW) selection on the System PCB is set to “Not Used” position copyir.com
E 13 Cutter Motor Lock
Displayed to interrupt the machine operation in master copyir copyir.comcommaking and confidential process:
1) If master is detected by the Master positioning sensor at Drum A position after the cutting operation and besides it is still detected by the Master positioning sensor at the next Drum A position detection after the second cutting operation copyir.com
E 14 Clamp Error 2
Displayed to interrupt the machine operation:
1) If the actuator of the Clamp safety switch is not depressed when the Clamp solenoid is not in operation copyir.com
E 15 Flat Bed Read Pulse Motor Lock
Displayed to interrupt the machine operation:
1) If the Image scanner home position sensor does not detect the Image scanner within 18898 pulses after the Flat bed read pulse motor is activated copyir.com
2) If the Image scanner ADF Shading sensor does not detect the Image scanner within 15748 pulses after the Flat bed read pulse motor is activated copyir.com
3) If the Image scanner is not release from the Image scanner home position sensor within 314 pulses after the Flat bed read pulse motor is activated copyir.com
4) If the Image scanner is not released from the Image scanner ADF Shading sensor within 314 pulses after the Flat bed read pulse motor is activated copyir.com
E 16 Position C Sensor Malfunction
Displayed to interrupt the machine operation:
1) If the Position C sensor status has not been changed from ON to OFF (or OFF to ON) within 8 seconds from the start of the Main Motor copyir.com
E 17 Replace Battery
Displayed to interrupt the machine operation:
1) If the Battery detection signal is OFF at either of following three cases copyir.com <1> when the machine power is turned ON <2> when All reset button is pressed <3> at the end of machine operation copyir.com
E 18 Sorter Error
Displayed to interrupt the machine operation:
1) If an error signal is received from the sorter copyir.com
E 19 Thermal Pressure Motor Lock
Displayed to interrupt the machine operation:
1) If the TPH Pressure switch has not been depressed within 4 seconds after the TPH Pressure motor was activated to lower the TPH copyir.com
2) If the TPH Pressure switch has not been released within 4 seconds after the TPH Pressure motor was activated to raise the TPH copyir.com
E 20 Wing Motor Lock
Displayed to interrupt the machine operation:
1) If neither of the Jump wing sw1 or sw2 has been depressed within 5 seconds after the Wing motor was activated copyir.com
2) If neither of the Jump wing sw1 or sw2 has been released within 5 seconds after the Wing motor was activated copyir.com
E 21 Master Loading Error (onto the Drum)
Displayed to interrupt the machine operation:
1) If the Master load sensor does not detect master at the Drum C copyir copyir.comcom1 position during loading of the master on the Drum copyir.com
E 22 Master Mis copyir copyir.comcomFeed
Displayed after the master has been loaded onto the Drum in the master making or confidential process:
1) If the Master positioning sensor has not detected master material within 787 pulses (536 pulses in confidential process) after the Loading pulse motor started following the master cutting operation copyir.com Displayed to interrupt the machine operation when the Master loading button was pressed: 1) If the Master positioning sensor has not detected master material within 1260 pulses after the Loading pulse motor was turned on copyir.com
2) If the Master positioning sensor has not detected master material within 787 pulses after the Loading pulse motor was turned on following the operation of the Cutter motor and the cut master material is removed copyir.com
E 23 Master Cut Malfunction
Displayed to interrupt the machine operation in master copyir copyir.comcommaking and confidential process:
1) If master is detected by the Master positioning sensor at Drum A position after the cutting operation and besides it is not detected by the Master positioning sensor at the next Drum A position detection after the second cutting operation copyir.com
E 24 A Cut Piece of Master Remains inside the Machine Displayed:
1) If the Master positioning sensor detects master material (the reflected light) just after the master cut operation is completed copyir.com
E 25 Master Removal Error
Displayed after the Image scanning and Master making operations are completed or in the confidential operation:
1) If the Master removal sensor does not detect a removed master while the Drum rotates from C copyir copyir.comcom1 to A position, during master removal operation copyir.com
2) If the light path of the Master removal sensor is still blocked by a removed master when the Vertical transport motor stops copyir.com
E 26 Removed Master Jammed at the entrance of Master disposal box copyir.com
Displayed:
1) If the light path of the Master removal sensor is blocked at the start of master copyir copyir.comcommaking operation copyir.com
E 27 No Master on Drum
Displayed to interrupt the machine operation:
1) If the Master sensor does not detect master on the drum at the Drum A position when the printing starts copyir.com
E 31 Paper Jam in the Second Paper Feed Area
Displayed to interrupt the machine operation:
1) If the Paper sensor malfunctions copyir.com
2) If the Paper sensor detects paper when the Pressure detection sensor detects the Pressure disc copyir.com
3) If at the Drum A position, the Paper receiving sensor 1 does not detect paper and at the next Drum A position, the Paper sensor detects the paper copyir.com
E 32 Paper Jam around Paper Receiving Sensor 1
Displayed to interrupt the machine operation:
1) If the Paper receiving sensor 1 detects paper when the Pressure detection sensor detects the Pressure disc copyir.com
2) If the Paper receiving sensor 2 detects paper when the Paper receiving sensor 1 detects the next sheet of paper copyir.com
E 33 Paper Jam in the First Paper Feed Area
Displayed to interrupt the machine operation:
1) If the Paper sensor has not detected paper while the Position A sensor detects the A position three times copyir.com
E 34 Paper Jam under the Drum
Displayed to interrupt the machine operation:
1) If the Paper receive sensor 1 does not detect paper at the Drum A position and the Paper sensor does not detect the paper at the next Drum A position copyir.com
E 36 Original Misfeed
Displayed to interrupt the machine operation:
1) If the actuator of the Registration sensor is not opened within 1 copyir.com35 seconds after the Original pickup motor was turned on copyir.com
E 37 Original Jam at Entrance
Displayed to interrupt the machine operation:
1) If the Original IN sensor has not detected an original within 630 pulses after the Read pulse motor was turned on copyir.com
E 38 Original Jam or Oversize
Displayed after the master has been loaded onto the Drum:
1) If the light path of the Original IN sensor is blocked for 14,173 pulses (FB type = 14,803) after the Read pulse motor is turned on copyir.com
E 39 Original Jam at the Exit
Displayed after the master has been loaded onto the Drum:
1) If the Original OUT sensor has been blocked for 1,890 pulses after the Read pulse motor was turned on copyir.com
E 45 Non copyir copyir.comcomCompatible Master Roll (1)
Dispalyed to prevent the machine operation: 1) If non copyir copyir.comcomcompatible master roll is installed in the machine copyir.com
E 46 Non copyir copyir.comcomCompatible Ink Bottle (1)
Displayed to prevent machine operation:
1) If non copyir copyir.comcomcompatible ink bottle is installed in the machine copyir.com
E 47 Non copyir copyir.comcomCompatible Master Roll (2)
Displayed to prevent machine operation:
1) If non copyir copyir.comcomcompatible master roll is installed in the machine copyir.com
E 48 Non copyir copyir.comcomCompatible Ink Bottle (2)
Displayed to prevent machine operation:
1) If non copyir copyir.comcomcompatible ink bottle is installed in the machine copyir.com
E 50 Connect “Copy/Master” Counter
Displayed to interrupt or prevent machine operation:
1) If the connector of the copy and master counter comes loose or if the counter is removed copyir.com
E 51 Insert Card into Key/Card Counter
Displayed to prevent the machine operation:
1) If an operator card is not set in the Key/Card counter copyir.com
E 52 Set Drum in Place
Displayed to prevent the machine operation:
1) If the actuator of the Drum set switch is not depressed copyir.com
E 53 Set Ink Bottle in Place
Displayed to prevent the machine operation:
1) If the actuator of the Ink bottle switch is not depressed copyir.com
E 54 Set Leading Edge of Master Under Green Films
Displayed to prevent the machine operation:
1) If the Master detection sensor does not detect master material (the reflected light) copyir.com
E 55 Close Front Cover
Displayed to prevent the machine operation:
1) If the metal plate is not attached to the Front cover set sensor copyir.com
E 56 Close Original Feed Table (Top Cover)
Displayed to prevent the machine operation:
1) If the safety switch is not pressed by the Original feed table (Top cover) copyir.com
E 57 Set Master Disposal Box in Place
Displayed to prevent the machine operation:
1) If the actuator of the Disposal box set switch is not depressed copyir.com
E 58 Close Master Loading Unit
Displayed to prevent the machine operation:
1) If the actuator of the Master loading unit switch is not depressed copyir.com
E 59 Close ADF Unit Displayed to prevent the machine operation:
1) If the actuator of the ADF unit set switch is not depressed copyir.com
E 60 Paper Feed Tray Emergency Stop Displayed to interrupt the machine operation:
1) If the safety switch over or under the Paper feed tray is activated copyir.com
E 61 Drum Size Error
Displayed to prevent the machine operation:
1) If a wrong size drum is set in the machine copyir.com
E 62 Drum Brand Error
Displayed to prevent the machine operation:
1) If a wrong brand drum is set in the machine copyir.com
E 66 Ink Bottle / Master Holder Registration Error
Displayed to prevent the machine operation:
1) If wrongly registered ink bottle or master holder is set in machine copyir.com
E 67 PI PCB Missing
Displayed to interrupt the machine operation:
1) PI CPB is missing or connecotr disconnected
E 68 Bulk Sheet Feeder Power Malfunction
Displayed to interrupt the machine operation:
1) If the Bulk sheet feeder encounters power failure copyir.com
E 69 Bulk Sheet Feeder Error
Displayed to interrupt the machine operation:
1) If the Bulk sheet feeder malfunctions
E 71 Sorter Error copyir copyir.comcom Paper jammed in Sorter
Displayed to interrupt the machine operation:
1) If paper has jammed in the sorter copyir.com
E 72 Sorter Error copyir copyir.comcom Sorter door (or cover) is open
Displayed to prevent the machine operation:
1) If the door (or cover) of the sorter is open copyir.com
E 73 Sorter Error copyir copyir.comcom Paper remains in Sorter
Displayed to prevent the machine operation:
1) If the sorted sheets remain in the sort bins copyir.com
E 74 Sorter Error copyir copyir.comcom Sorter bins are full
Displayed to interrupt the machine operation:
1) If the sort bins are full of sorted sheets copyir.com
E 75 Sorter Error copyir copyir.comcom Wrong paper size is selected
Displayed to prevent the machine operation:
1) If the paper size selection on the sorter does not match with the size of the paper loaded on the Paper feed tray copyir.com
E 76 Sorter Error copyir copyir.comcom Unavailable paper size
Displayed to prevent the machine operation:
1) If the size of the paper loaded on the Paper feed tray is out of the range of paper size which can be used in the sorter copyir.com
E 79 Paper Tape has run out in Job Separator
Displayed to interrupt the machine operation:
1) If the Tape end sensor has detected the end of a paper tape roll copyir.com
001 S96 Power supply remote signal not connected The control signal cable for the ON/OFF control of the 24/38-VDC output is disconnected copyir.com The signal wire grounded inside the power supply unit has been pulled up by the IP PCB to detect the level copyir.com
003 S97 38-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 38-VDC resistance inside the power supply unit copyir.com The detection level is approximately 18 VDC copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com No detection is performed when the interlock SW is open copyir.com
004 S97 24-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 24-VDC resistance inside the power supply unit copyir.com The detection level is approximately 11 VDC copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com No detection is performed when the interlock SW is open copyir.com
006 S97 3 copyir.com3-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 3 copyir.com3-VDC power supply on the MIP side of the IP PCB copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com
007 S97 1 copyir.com8-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 1 copyir.com8-VDC power supply on the MIP side of the IP PCB copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com
008 S96 Control panel not connected The absence of the control panel unit to be connected to the MC PCB is detected copyir.com Since this configuration lacks this panel, this error indication will not be issued under normal operating circumstances copyir.com
009 S96 Print counter not connected The absence of a print counter is detected copyir.com
011 S96 CIS PCB not connected The connection of the CIS PCB cannot be confirmed copyir.com
012 S98 IP PCB not connected (communication error) The IP PCB is not connected copyir.com Since the MC PCB receives its power from the IP PCB, this error indication will not be issued under normal operating circumstances copyir.com
013 S96 K head driver PCB not connected The connection of the K color head driver PCB cannot be confirmed with the connection detection signal copyir.com
014 S96 C head driver PCB not connected The connection of the C color head driver PCB cannot be confirmed with the connection detection signal copyir.com
015 S96 M head driver PCB not connected The connection of the M color head driver PCB cannot be confirmed with the connection detection signal copyir.com
016 S96 Y head driver PCB not connected The connection of the Y color head driver PCB cannot be confirmed with the connection detection signal copyir.com
017 S98 Control panel LCD error An error was detected in the panel LCD drive chip copyir.com Since the LCD driver will not operate when this error occurs, this error indication will not be issued under normal operating circumstances copyir.com
018 S98 K head driver PCB error Head Driver PCB error is indicated when: A head driver PCB configuration error has occurred copyir.com A failure by the MIP to respond to a data request from the head driver PCB has been detected copyir.com A communication error between the head driver PCB and IP has been detected copyir.com A 38-V voltage error in the head driver PCB has been detected copyir.com
019 S98 C head driver PCB error Same as when detecting a K head driver PCB error copyir.com
020 S98 M head driver PCB error Same as when detecting a K head driver PCB error copyir.com
021 S98 Y head driver PCB error Same as when detecting a K head driver PCB error copyir.com
022 S98 MC PCB FPGA program error Improper operation of the FPGA program on the MC PCB was detected copyir.com
023 S98 IP PCB MIP program error copyir.com MIP configuration on the main PCB failed copyir.com
024 S98 IP PCB SPLD program error SPLD configuration on the main PCB failed copyir.com
025 S99 For debugging: A DC startup report does not arrive from the IP-CPU within the specified time copyir.com
026 S99 For debugging: The IP-CPU does not respond to the sensor monitor demand from the MC-CPU copyir.com
027 S99 For debugging: The IP-CPU does not respond to the SQR from the MC-CPU copyir.com
028 S96 ORCNL PCB on machine left side not connected The connection of the ORCNL PCB on the machine left side cannot be confirmed copyir.com
029 S96 HC Control PCB timeout The Busy signal on the HC control PCB will not be deactivated upon the start of communication from the MC PCB copyir.com
030 M01 Maintenance call Maintenance count reached the maximum at machine ON, all-reset, or at end of print job copyir.com * The maintenance count is set by the Test Mode copyir.com
031 S99 Multi-tray paper feed communication error 1 Multi-tray paper feed power line error
032 S99 Multi-tray paper feed timeout The machine status command transmitted from the paper feed device on the base was outside the specified range (phase error) copyir.com Or the [Preparation complete] status command was not received within the specified interval after receiving the [Preparing] status command copyir.com
033 S99 Multi-tray paper feed communication error 1 The machine status command was not received from the paper feed device on the base within the specified interval (when the papaer feed device on the base does not respond) copyir.com
049 S99 FRAM read verify error The data does not match data read from the FRAM of the HC Control PCB copyir.com
050 S99 FRAM write verify error The data does not match data written to the FRAM of the HC Control PCB copyir.com
051 M03 Operation in temporary registration status The main unit is currently operating under temporary registration copyir.com
052 S98 Date/time setting error The date/time is not set correctly copyir.com The clock is set with a date predating the PLIP firmware release date copyir.com Or the clock is set with a date postdating the year 2030 copyir.com
053 S99 FRAM access error The FRAM of the HC Control PCB could not be accessed normally copyir.com
054 S95 Error in the downloaded data copyir.com Error in the downloading data received copyir.com
055 S99 Machine information software error copyir.com Error detected by the HC Control PCB while processing the machine type data copyir.com
056 S99 Machine software error (debug error)
057 S99 Communication error between IP-MC PCBs copyir.com Error between IP-MC PCBs during communication copyir.com
058 S98 Error on NVRAM copyir.com Error with NVRAM on the machine copyir.com
061 S98 Option connection inappropriate (HC Finisher & HC Auto Stacker)
•Connected finisher type not defined copyir.com
•Both the Auto Fence and Finisher or HC Auto Stacker are connected concurrently copyir.com
063 S99 Error on Finisher resumption information Since there is the error on Finisher resumption information from HC control PCB, IP can not restart printing copyir.com
064 S98 Incorrect controller version HC5500 is equipped with the controller for HC5000 copyir.com
065 S98 Incorrect NVRAMI P PCB is equipped with the NVRAM for HC5000
0xx System (power supply, H/W, S/W, communication), panel
100 S12 Exit motor encoder error The encoder frequency input from the exit motor unit deviates from the theoretical value copyir.com
101 S98 Multiple feed sensor error A change in light intensity does not change the amount of light received at power ON or during initialization to reset a multiple feed error copyir.com * This error can be cleared by the panel setting [Multiple feed detection OFF] copyir.com
102 S12 Wing motor timeout The wings do not reach the HP when they are operated for a period of time corresponding to the distance of travel copyir.com
103 S12 Wing motor timeout The wing HP sensor does not detect the movement of the wings from the HP when they are operated for the specified interval copyir.com
104 S02 Elevator motor timeout The upper limit sensor fails to activate when the elevator rising operation is activated within the specified interval copyir.com
105 X14 Standard paper feed tray multiple feed A multiple feed was detected during transport of paper from the standard paper feed tray copyir.com
106 X01 Standard paper feed tray feed failure (no paper transport) The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper transport from the standard paper feed tray begins
107 X03 Exit sensor paper end exiting delay The trailing edge of the paper sheet does not pass the exit sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
108 X02 Jammed paper at registration sensor section when the cover is closed The registration sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
109 X03 Jammed paper at exit sensor section when the cover is closed The exit sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
110 W02 No paper in standard paper feed tray The standard paper feed tray is empty when it is selected as the feed tray copyir.com
111 Z11 Standard paper feed tray elevator upper limit SW detection The upper limit SW for the standard paper feed tray is turned ON copyir.com
112 Z11 Standard paper feed tray overfilled The upper limit sensor and lower limit sensor are turned ON simultaneously for more than 1 second at power ON or during a standard paper feed tray moving operation copyir.com
113 S96 Pickup clutch not connected The connection of the pickup clutch cannot be confirmed copyir.com
114 S96 Registration clutch not connected The connection of the registration clutch cannot be confirmed copyir.com
115 S96 Registration brake not connected The connection of the registration brake cannot be confirmed copyir.com
116 W01 No paper All feed trays are empty copyir.com
117 W05 No paper (auto) None of the trays contain the required type of paper when auto feed tray is selected copyir.com
118 W06 No separation sheets inserted between print jobs The separation paper feed tray has run out of paper during a sorting operation copyir.com Or the separation paper feed tray is empty at the beginning of a sorted printing operation copyir.com
119 S02 Elevator motor timeout The lower limit sensor fails to activate during a standard paper feed tray lowering operation within the specified interval copyir.com
120 Z11 Standard paper feed tray elevator lower limit SW detection The lower limit SW for the standard paper feed tray is turned ON copyir.com
121 S96 Dust fan 1 not connected Connection of dust fan 1 cannot be confirmed copyir.com
122 S96 Dust fan 2 not connected Connection of dust fan 2 cannot be confirmed copyir.com
123 W21 Selected paper size does not exist copyir.com (The error message comes out when auto-tray selection is ON) copyir.com
124 W22 Selected paper size does not exist copyir.com (The error message comes out when a tray is manually selected) copyir.com
125 W23 The selected original size cannot be used copyir.com
126 W40 Envelope duplex printing selection error copyir.com Duplex or face-down printing is selected for the envelopes copyir.comOr duplex or face-down printing is selected with auto-tray selection selected to ON and all the trays are registered as for envelopes copyir.com
127 W41 Duplex printing not allowed (mixed original sizes) copyir.com The original size for front and back of the print is different copyir.com
128 W42 Mixed paper size error copyir.comOne or more of the following selection is incorrect copyir.com
* The paper size combination must be A4R&A3, B5R&B4, Letter&Ledger copyir.com
* Auto tray must be selected copyir.com
* Z-folding must be selected for the larger of the paper copyir.com
W40* Mixed paper size must be selected to ON copyir.com
129 W40 In correct envelope size copyir.com With HC-Finisher connected in envelope printing, the total length of the paper registered, including the envelope margin is over 488mm copyir.com (Menu 5 copyir.com1 + Menu 5 copyir.com8 copyir.com26) copyir.com
130 W40 HC-Finisher paper ejection tray selection error with envelope printing copyir.com The [Top Tray] was not selected for the receiving tray for the envelopes copyir.com
1xx Paper discharge system
200 S03 Transfer belt motor timeout The motor shaft encoder of the transfer belt motor does not attain the specified pulse count within the specified time copyir.com The required movement does not complete even when the transfer belt motor operates for the specified interval copyir.com
201 S03 Transfer belt unit sensor error The three sensors that determine the position of the belt platen produced an abnormal detection result copyir.com
202 S01 Transfer belt motor error An alarm signal from the DC servo motor was detected (detection of overcurrent during operations) copyir.com
203 S01 Transfer belt motion speed error The clock frequency of the belt motor shaft encoder falls outside the specified range copyir.com
204 S01 Belt encoder error The frequency input from the belt encoder is below the specified value copyir.com
205 S96 Blower fan 1 disconnected/not connected The connector for blower fan 1 is disconnected, or there is a break in the winding copyir.com
206 S96 Blower fan 2 disconnected/not connected The connector for blower fan 2 is disconnected, or there is a break in the winding copyir.com
207 S96 Blower fan 3 disconnected/not connected The connector for blower fan 3 is disconnected, or there is a break in the winding copyir.com
208 S96 Blower fan 4 disconnected/not connected The connector for blower fan 4 is disconnected, or there is a break in the winding copyir.com
209 X07 Duplex re-feed unit failure The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper is re-fed for duplex printing copyir.com
210 X02 Registration sensor paper end exiting delay The trailing edge of the paper sheet does not pass the registration sensor within the specified interval based on the belt encoder pulse count copyir.com
211 X02 Top edge sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the top edge sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
212 X02 Top edge sensor paper end exiting delay The trailing edge of the paper sheet does not pass the top edge sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
213 X02 Exit sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the exit sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
214 X04 Flipper sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the flipper sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
215 X04 Flipper sensor paper end exiting delay The trailing edge of the paper sheet does not pass the flipper sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
216 X04 Flipper sensor unknown paper detection The flipper sensor detects the presence of paper within the specified interval based on the belt encoder pulse count even though paper has been discharged to the exit tray copyir.com
217 X04 Duplex belt front sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the duplex belt front sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
218 X04 Duplex belt front sensor paper end exiting delay The trailing edge of the paper sheet does not pass the duplex belt front sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
219 X05 Duplex belt rear sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the duplex belt rear sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
220 X05 Duplex belt rear sensor paper end exiting delay The trailing edge of the paper sheet does not pass the duplex belt rear sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
221 X05 Switchback sensor paper leading edge arrival delay (in paper vacuum positioning operation) The leading edge of the paper sheet does not reach the switchback sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
222 X06 Switchback sensor paper end exiting delay (in paper vacuum positioning operation) The trailing edge of the paper sheet does not pass the switchback sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
223 X02 Paper lift detection The paper emerge detection sensor at the transfer belt entrance section detected paper during printing copyir.com
224 X02 Jammed paper at top edge sensor section when the cover is closed The top edge sensor detects the presence of paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
225 X04 Jammed paper at flipper sensor section when the cover is closed The flipper sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
226 X04 Jammed paper at duplex belt front sensor section when the cover is closed The duplex belt front sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
227 X05 Jammed paper at duplex belt rear sensor section when the cover is closed The duplex belt rear sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed
228 X06 Jammed paper at switchback sensor section when the cover is closed The switchback sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
229 Z07 Flipper cover not set The flipper cover is not set copyir.com
230 Z06 Switchback unit not set The switchback unit is not set copyir.com
231 S03 Belt platen operation error The upper limit position sensor fails to activate when the belt platen rises copyir.com
232 S96 Belt platen elevator clutch not connected The connection of the belt platen elevator clutch cannot be confirmed copyir.com
233 S96 Gate solenoid not connected The connection of the gate solenoid cannot be confirmed copyir.com
234 S96 Duplex transport not connected The connection of the duplex clutch cannot be confirmed copyir.com
235 S96 Re-feed pickup clutch not connected The connection of the re-feed pickup clutch cannot be confirmed copyir.com
236 S96 Re-feed brake not connected The connection of the re-feed brake cannot be confirmed copyir.com
237 Z05 Left front cover not set The left front cover is detected as not set copyir.com
238 Z05 Right front cover not set The right front cover is detected as not set copyir.com
239 S96 Switchback clutch not connected The connection of the switchback clutch cannot be confirmed copyir.com
240 S03 Belt platen operation error The upper limit position sensor fails to deactivate when the belt platen lowers copyir.com
241 S03 Belt platen operation error The lower limit position sensor fails to activate when the belt platen lowers copyir.com
242 S03 Belt platen operation error The lower limit position sensor fails to deactivate when the belt platen rises copyir.com
243 S03 Belt platen operation error The vacuum positioning sensor fails to activate when the belt platen operates copyir.com
244 S03 Belt platen operation error The vacuum positioning sensor fails to deactivate when the belt platen operates copyir.com
245 S98 Error in Image Adjustment Paper size used in Image Adjustment is out of the range copyir.com Or the scanned data by the CCD is wrong (out of the range) copyir.com
246 S96 Wire not connected to suction fan No copyir.com5 copyir.com
247 S96 Wire not connected to suction fan No copyir.com6 copyir.com
248 S03 BP spacer movement error 1 The BP spacer HP sensor is OFF when the BP spacer should have moved to HP position copyir.com
249 S03 BP spacer movement error 2 The BP spacer HP sensor is ON when the BP spacer should have moved out of HP position copyir.com
250 S03 BP spacer movement error 3 When the BP spacer should have moved to the NORMAL paper position (moved to the left), the limit sensor does not go ON copyir.com
251 S03 BP spacer movement error 4 When the BP spacer should have moved out from the NORMAL paper position towards the HP position (moved to the right), the limit sensor does not go OFF copyir.com
252 S03 BP spacer movement error 5 The left and right BP spacer position detecting sensors are both ON at the same time copyir.com
253 S96 J75 connector not connected
J75 connector on the MC-PCB is not connected copyir.com
* Applicable only on HC5500 with machine serial number above 33163000 (wire lift type machine) copyir.com
254 S96 J76 connector not connected
J76 connector on the MC-PCB is not connected copyir.com
* Applicable only on HC5500 with machine serial number above 33163000 (wire lift type machine) copyir.com
255 S03 Lift wire on the Lift Unit is loose
The Loose-wire Detection Sensor detects loosened wire on the Lift Unit copyir.com
* Applicable only on HC5500 with machine serial number above 33163000 (wire lift type machine) copyir.com
2xx Belt platen, duplex transfer system
300 S04 Ink pan motor timeout The right or left sensor fails to activate within the specified interval copyir.com
301 S04 Ink pan sensor error The right and left sensors activate at the same time copyir.com
302 S04 Cleaning motor timeout The detection plate does not reach the suction nozzle HP sensor even when the motor operates for the specified interval to move the cleaning motor to the retraction position on the front side copyir.com Or the suction nozzle HP sensor fails to deactivate when it moves from the HP copyir.com
303 S04 Suction chamber full The suction chamber sensor is turned ON copyir.com
304 S96 Suction chamber sensor not connected
305 S04 Suction pump rotation speed error The rotation speed of the suction pump falls outside the specified range (checked by the encoder clock frequency for the specified time) copyir.com
307 S04 Overflow tank full Ink is detected by the overflow sensor copyir.com
308 S96 Overflow tank not connected The connection of the overflow sensor cannot be confirmed copyir.com
309 S96 Cooling fan 1 not connected
310 S96 Cooling fan 2 not connected
311 S05 Disconnection in head thermistor The head temperature could not be measured correctly copyir.com When the reading of the thermistor is -86 copyir.com9 °C * Head identification information (K1 – Y6) is added after the error point copyir.com
312 S05 Head abnormally hot The head temperature exceeded 80 °C copyir.com When the reading of the thermistor is 80 copyir.com0 °C * Head identification information (K1 – Y6) is added after the error point copyir.com
313 S05 Head cooling timeout The temperature remained above 45 °C for 10 minutes copyir.com When the monitored head temperature remains 45 °C or more for 10 minutes * Head identification information (K1 – Y6) is added after the error point copyir.com
314 S06 Ink heating timeout When the temperature of ink in the distributor meets the following conditions after being heated for a set time: 1) & either 2), 3) 4), 5), 6) or 7) 1) The temperature is less than 15 °C copyir.com 2) It takes more than 360 seconds to raise the temperature by 1 °C after the heater has been powered on copyir.com 3) It takes more than 600 seconds to raise the temperature by 4 °C after the heater has been powered on copyir.com 4) It takes more than 750 seconds to raise the temperature by 7 °C after the heater has been powered on copyir.com 5) It takes more than 900 seconds to raise the temperature by 10 °C after the heater has been powered on copyir.com 6) It takes more than 1,320 seconds to raise the temperature by 13 °C after the heater has been powered on copyir.com 7) A temperature of less than 15 °C holds for more than 1,800 seconds copyir.com * Head identification information (K, C, M, Y) is added after the error point copyir.com
315 W99 ID unit low liquid level Low liquid level is detected in the ID unit of each color ink copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
316 S96 Reservoir not connected * Ink identification information (K, C, M, Y) is added after the error point copyir.com
317 S96 ID unit air open valve not connected * Ink identification information (K, C, M, Y) is added after the error point copyir.com
318 S96 Distributor unit not connected * Unit identification information (KC, MY) is added after the error point copyir.com
319 S07 Ink cooling timeout The temperature of ink being distributed remains 40 °C for five minutes copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
320 S98 Head voltage error * Head identification information (K1 – Y6) is added after the error point copyir.com
321 S04 Pressure pump motor timeout The logic of the pressure pump sensor (detection at motor 180-degree intervals) does not change even when the pressure pump motor is driven for a certain time period copyir.com
322 S96 (Z12) Waste ink tank not installed The waste ink tank is not installed copyir.com
323 S14 (Y02) Water ink tank full The waste ink tank is detected as full copyir.com
324 M02 Waste ink tank near-full The waste ink tank is almost full copyir.com
325 Z04 Ink bottle cover not set The ink bottle cover is detected as not set copyir.com
326 Z13 Ink passage opening failure The ink open sensor fails to activate when the ink fuse solenoid activates copyir.com The ink open sensor fails to activate after the ink fuse solenoid activates even after a full one second elapsed copyir.com After a retry, the ink open sensor fails to activate even after a full one second elapsed copyir.com
327 Y01 Ink cartridge change 1 No ink has been detected during printing or maintenance operation copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
328 Y01 Ink cartridge change 2 Ink sensor of the main unit reservoir fails to activate within the specified interval copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
329 Y01 Ink cartridge change 3 No ink has been detected at power ON or when the tag was read after cartridge replacement copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
330 Z01 Ink cartridge not set No ink cartridge detected copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
331 Z02 Incompatible ink color Wrong ink color detected copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
332 Z03 Incompatible ink cartridge * Ink identification information (K, C, M, Y) is added after the error point copyir.com
333 Z03 Ink tag communication error on R/W PCB side (ink check) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
334 Z03 Ink tag communication error on HC Control PCB side (ink check) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
335 Z03 Ink tag communication error, other 1 (ink check) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
336 Z01 Ink tag communication error on R/W PCB side (no tag) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
337 Z01 Ink tag communication error on HC Control PCB side (no tag) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
338 Z01 Ink tag communication error, other 1 (no tag) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
340 S99 Ink tag software error (For debugging) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
341 Z13 Ink open sensor error The ink open sensor deactivates (passage closed) in standby or while printing copyir.com
343 M04 Incorrect ink version No discharging parameter on the mounted ink cartridge copyir.com
344 S04 Cleaning motor timeout 2 HP sensor does not go ON even after the motor rotates for the specific time period to move the cleaning motor to the front retracting position copyir.com
345 S04 Error on the Cleaning Motor When the cleaning motor rotated, the pulse count was below the parameter after completion of moving copyir.com
346 S04 Cleaning motor timeout 3 HP sensor does not go OFF even after the motor rotates for the specific time period to move the cleaning motor to the rear copyir.com
347 S98 Print head configuration error Error in setting the print head configuration copyir.com
348 S98 Head PCB power supply error Abnormal power supply is detected on the Head PCB copyir.com
3xx Heads and related parts
400 S10 FL transfer motor lock (Detailed No copyir.com 1: timeout) There was no input interrupt from the FL transfer motor FG sensor during FL transfer motor operation, even after the specified time elapsed copyir.com
402 S10 Feed tray 1 elevator motor lock (Detailed No copyir.com 1: timeout) The FL feed tray 1 upper limit sensor fails to activate after the FL feed tray 1 elevator motor turns ON, even after the specified time elapses copyir.com * This error can be cleared by opening feed tray 1 copyir.com
403 S10 Feed tray 1 elevator motor lock (Detailed No copyir.com 2: overcurrent) An overcurrent was detected in the FL feed tray 1 elevator motor copyir.com * This error can be cleared by opening feed tray 1 copyir.com
404 S10 Feed tray 2 elevator motor lock (Detailed No copyir.com 1: timeout) The FL feed tray 2 upper limit sensor fails to activate after the FL feed tray 2 elevator motor turns ON even after the specified time elapses copyir.com * This error can be cleared by opening feed tray 2 copyir.com
405 S10 Feed tray 2 elevator motor lock (Detailed No copyir.com 2: overcurrent) Overcurrent was detected in the FL feed tray 2 elevator motor copyir.com * This error can be cleared by opening feed tray 2 copyir.com
406 S10 Feed tray 1 paper width adjustment parameter error The correction value for the feed tray 1 paper width VR falls outside the specified range copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
407 S10 Feed tray 2 paper width adjustment parameter error The correction value for the feed tray 2 paper width VR falls outside the specified range copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
408 S10 Multi-tray paper feed multiple feed sensor light emitting intensity error The multiple feed sensor light emitting intensity falls outside the specified range copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
409 S10 Multi-tray paper feed EEPROM error Data could not be written correctly to the EEPROM copyir.com Or an EEPROM checksum error occurred copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
410 Z14 Jam release SW check The jam release cover safety SW is OFF copyir.com * Since the jam release safety SW is shared with the main unit left front cover, this error is seldom displayed copyir.com
411 Z08 Vertical transfer unit door not set The door of the FL vertical transfer unit is open copyir.com
412 X15 Feed tray 1 multiple feed (transmission light intensity detection) A multiple feed occurred during paper transport copyir.com
413 X15 Feed tray 1 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s)) Multiple sheet feed involving dragged trailing sheet(s) occurred during paper transport copyir.com
414 X11 Feed tray 1 paper feed failure The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper transport from feed tray 1 begins copyir.com
415 X11 Feed tray 2 paper feed failure The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper transport from feed tray 2 begins copyir.com
416 X12 Multi-tray paper feed jam (Detailed No copyir.com 1: S1) FL transfer sensor 2 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 1 activated during a paper feed operation copyir.com (FL feed sensor 1 remained activated copyir.com) Or FL feed sensor 1 remained activated at power ON or in standby mode copyir.com
417 X12 Multi-tray paper feed jam (Detailed No copyir.com 2: S12) FL transfer sensor 3 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 2 activated during a paper feed operation copyir.com (FL feed sensors 1 and 2 remained activated copyir.com) Or FL feed sensors 1 and 2 remained activated at power ON or in standby mode copyir.com
418 X12 Multi-tray paper feed jam (Detailed No copyir.com 3: S123) FL transfer sensor 4 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 3 turned ON during a paper feed operation copyir.com (FL feed sensors 1, 2, and 3 remained activated copyir.com) Or FL feed sensors 1, 2, and 3 remained activated at power ON or in standby mode copyir.com
419 X13 Multi-tray paper feed jam (Detailed No copyir.com 4: S1234) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensors 1 through 4 remained activated copyir.com) Or FL feed sensors 1 through 4 remained activated at power ON or in standby mode copyir.com
420 X13 Multi-tray paper feed jam (Detailed No copyir.com 5: S1234R) FL feed sensors 1 through 4 and the registration sensor remained activated in standby mode copyir.com
421 X13 Multi-tray paper feed jam (Detailed No copyir.com 6: S2) FL transfer sensor 3 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 2 activated during a paper feed operation copyir.com (FL feed sensor 1 remained OFF, and FL feed sensor 2 remained activated copyir.com) Or FL feed sensor 2 remained activated at power ON or in standby mode copyir.com
422 X12 Multi-tray paper feed jam (Detailed No copyir.com 7: S23) FL transfer sensor 4 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 3 activated during a paper feed operation copyir.com (FL feed sensor 1 remained OFF, and FL feed sensors 2 and 3 remained activated copyir.com) Or FL feed sensors 2 and 3 remained activated at power ON or in standby mode copyir.com
423 X13 Multi-tray paper feed jam (Detailed No copyir.com 8: S234) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensor 1 remained OFF, and FL feed sensors 2 through 4 remained activated copyir.com) Or FL feed sensors 2 through 4 remained activated at power ON or in standby mode copyir.com
424 X13 Multi-tray paper feed jam (Detailed No copyir.com 9: S234R) Feed sensors 2 through 4, and the registration sensor remained activated at power ON or in standby mode copyir.com
425 X11 Multi-tray paper feed jam (Detailed No copyir.com 10: S3) FL transfer sensor 4 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 3 activated during a paper feed operation copyir.com (FL feed sensors 1 and 2 remained OFF, and FL feed sensor 3 remained activated copyir.com) Or FL feed sensor 3 remained activated at power ON or in standby mode copyir.com
426 X11 Multi-tray paper feed jam (Detailed No copyir.com 11: S34) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensors 1 and 2 remained OFF, and FL feed sensors 3 and 4 remained activated copyir.com) Or FL feed sensors 3 and 4 remained activated at power ON or in standby mode copyir.com
427 X11 Multi-tray paper feed jam (Detailed No copyir.com 12: S34R) Feed sensors 3 and 4, and the registration sensor remained activated at power ON or in standby mode copyir.com
428 X11 Multi-tray paper feed jam (Detailed No copyir.com 13: S4) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensors 1 through 3 remained OFF, and FL feed sensor 4 remained activated copyir.com) Or FL feed sensor 4 remained activated at power ON or in standby mode
429 X11 Multi-tray paper feed jam (Detailed No copyir.com 14: S4R) Feed sensor 4 and the registration sensor remained activated at power ON or in standby mode copyir.com
430 X11 Feed tray 1 separation error The FL multi-tray pickup sensor activated at the feed tray 1 paper feed timing or on receiving a feed tray setting command copyir.com
431 X09 Feed tray 1 no paper transport FL feed sensor 3 did not turn on when FL feed tray 1 pickup clutch turned ON and the FL transfer motor FG sensor attained the specified pulse count while paper was being fed from feed tray 1 copyir.com
432 X10 Feed tray 2 no paper transport FL feed sensor 1 failed to activate when FL feed tray 2 pickup clutch turned ON and the FL transfer motor FG sensor attained the specified pulse count while paper was being fed from feed tray 2 copyir.com
433 W03 Feed tray 1 no paper Although selected as the current feed tray, feed tray 1 is currently empty copyir.com
434 W04 Feed tray 2 no paper Although selected as the current feed tray, feed tray 2 is currently empty copyir.com
435 Z09 Feed tray 1 is open copyir.com The feed tray 1 set SW is OFF (detection of feed tray open) copyir.com
436 Z10 Feed tray 2 is open copyir.com The feed tray 2 set SW is OFF (detection of feed tray open) copyir.com
437 X15 Feed tray 2 multiple feed (transmission light intensity detection) A multiple feed occurred during paper transport copyir.com
438 X15 Feed tray 2 multiple feed error (detection of multiple sheet feed involving dragged trailing sheet(s)) Multiple sheet feed involving dragged trailing sheet(s) occurred during paper transport copyir.com
439 X15 Feed tray 1 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 2) Multiple sheet feed involving dragged trailing sheet(s) (sensor 4 failure) occurred during paper transport copyir.com
440 X15 Feed tray 1 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 3) Multiple sheet feed involving dragged trailing sheet(s) (abnormal A/D value when postfeed operation is not operating) occurred during paper transport copyir.com
441 X15 Feed tray 2 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 2) Multiple sheet feed involving dragged trailing sheet(s) (sensor 4 failure) occurred during paper transport copyir.com
442 X15 Feed tray 2 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 3) Multiple sheet feed involving dragged trailing sheet(s) (abnormal A/D value when postfeed operation is not operating) occurred during paper transport copyir.com
443 X12 Feed tray 2 separation error The FL transfer sensor 1 activated at the feed tray 2 paper feed timing or on receiving a feed tray setting command copyir.com
444 X11 Release request command timeout Release request command was not issued by the main unit within the specified interval after notification of completion of paper feeding from a tray copyir.com
4xx Multi-tray paper feed
500 S09 Auto fence timeout (fence check) [Movement complete] was not received during the fence moving operation within the specified interval copyir.com
501 W07 Paper guide HP reset timeout The paper guide HP sensor fails to activate during a paper guide HP reset copyir.com
502 W07 Paper guide HP failure timeout The paper guide HP sensor fails to deactivate during movement of paper guide copyir.com
503 W07 Paper guide limit position movement timeout The paper guide limit sensor fails to activate when the paper guides move to their limit positions copyir.com
504 W07 Paper guide limit position failure timeout The paper guide limit sensor fails to deactivate during movement of paper guide copyir.com
505 W07 Paper stopper HP reset timeout The paper stopper HP sensor fails to activate during paper stopper HP reset copyir.com
506 W07 Paper stopper HP position failure timeout The paper stopper HP sensor fails to deactivate during movement of paper stopper
507 W07 Paper stopper limit position failure timeout The paper stopper limit sensor fails to activate when the paper stopper moves to its limit position copyir.com
508 W07 Paper stopper limit position failure timeout The paper stopper limit sensor fails to deactivate during movement of paper stopper copyir.com
509 S09 Paper guide sensor error The paper guide HP sensor and limit sensor have activated simultaneously copyir.com
510 S09 Paper stopper sensor error The paper stopper HP sensor and limit sensor have activated simultaneously copyir.com
511 S08 PS7R controller system error copyir.com PS7R controller system is in abnormal condition copyir.com
512 S08 PS7R controller HDD access error copyir.com Unable to access to the PS7R controller HDD copyir.com
513 W08 PS7R controller HDD full copyir.com PS7R controller HDD fully used copyir.com
5xx Option
600 U03 Side Regi copyir.com SNR OFF fail
•Side Regi copyir.com SNR does not turn OFF within 500 msec of start of operation copyir.com
•Side Regi copyir.com SNR does not turn OFF after operation termination following Side Regi copyir.com SNR OFF copyir.com
601 U04 Compile Stacker Tray offset fail
•Stacker Front Position SNR does not turn ON within 500 msec of start of operation copyir.com
•Stacker Front Position N SNR does not turn ON within 500 msec of start of operation copyir.com
602 U04 Tamper Home SNR OFF fail
•Tamper Home SNR does not turn OFF after operation termination following Tamper Home SNR OFF copyir.com
603 U04 Tamper Home SNR ON fail
•Tamper Home SNR does not turn ON within 800 msec of start of operation copyir.com
604 U04 End Wall Home SNR OFF fail
•End Wall Home SNR does not turn OFF within 100 msec of start of operation copyir.com
605 U04 End Wall Open SNR ON fail
•End Wall Open SNR does not turn ON within 300 msec of start of operation copyir.com
606 U04 End Wall Home SNR ON fail
•End Wall Home SNR does not turn ON within 300 msec of start of operation copyir.com
607 U04 End Wall Open SNR OFF fail
•End Wall Open SNR does not turn OFF within 100 msec of start of operation copyir.com
608 U04 Eject Clamp Up SNR OFF fail
•Eject Clamp Up SNR does not turn OFF within 300 msec of start of operation copyir.com
•Eject Clamp Up SNR does not turn OFF after operation termination following Eject Clamp Up SNR OFF copyir.com
609 U04 Eject Clamp Up SNR ON fail
•Eject Clamp Up SNR does not turn ON within 300 msec of start of operation copyir.com
•Eject Clamp Up SNR does not turn ON after operation termination following Eject Clamp Up SNR ON copyir.com
610 U04 Shelf Home SNR OFF fail
•Shelf Home SNR does not turn OFF within 300 msec of start of operation copyir.com
•Shelf Home SNR does not turn OFF after operation termination following Shelf Home SNR OFF copyir.com
611 U04 Shelf Home SNR ON fail
•Shelf Home SNR does not turn ON within 300 msec of start of operation copyir.com
•Shelf Home SNR does not turn ON after operation termination following Shelf Home SNR ON copyir.com
612 U04 Stapler fail
•Stable Home SNR OFF > ON not detected within 450 msec of forward operation startup copyir.com Stapler Head Home SNR does not turn ON at least once within 200 msec of Staple Mot reverse rotation copyir.com
613 U04 Staple Move Home SNR OFF fail
•Staple Move Home SNR does not turn OFF within 150 msec of start of operation copyir.com
•Staple Move Home SNR does not turn OFF after operation termination following Staple Move Home SNR OFF copyir.com
614 U04 Staple Move Home SNR ON fail
•Staple Move Home SNR does not turn ON within 3000 msec of start of operation copyir.com
•Staple Move Home SNR does not turn ON after operation termination following Staple Move Home SNR ON copyir.com
615 U04 Staple Center Position SNR ON fail
•Staple Center Position SNR does not turn ON within 3000 (200*) msec of start of operation copyir.com
•Staple Center Position SNR does not turn ON after operation termination following Staple Center Position SNR ON copyir.com
616 U04 Staple Center Position SNR OFF fail
•Staple Center Position SNR does not turn OFF within 150 msec of start of operation copyir.com
•Staple Center Position SNR does not turn OFF after operation termination following Staple Center Position SNR OFF copyir.com
617 U04 Sub Paddle Home SNR ON fail
•Sub Paddle Home SNR does not turn ON within 800 msec of detection of Sub Paddle Home SNR OFF copyir.com
618 U04 Sub Paddle Home SNR OFF fail
•Sub Paddle Home SNR does not turn ON within 3000 msec of start of operation copyir.com
619 U05 Interposer Tray up fail
•Level Down SNR does not turn OFF within TBD msec of the start of the Interposer Tray U/D MOT lifting operation copyir.com
620 U06 End Guide MOT1 start fail
•End Guide Home SNR1 does not turn OFF within 40 msec of End Guide MOT1 start operation following movement of the End Guide1 from the home position copyir.com
621 U06 End Guide MOT2 start fail
•End Guide Home SNR2 does not turn OFF within 40 msec of End Guide MOT2 start operation following movement of the End Guide2 from the home position copyir.com
622 U06 End Guide MOT1 home fail
•End Guide Home SNR1 does not turn ON within TBD msec of End Guide MOT1 start operation following movement of the End Guide1 from the home position copyir.com
623 U06 End Guide MOT2 home fail
•End Guide Home SNR2 does not turn ON within TBD msec of End Guide MOT2 start operation following movement of the End Guide2 from the home position copyir.com
624 U06 Envelope Folder Tray broken
•Envelop Tray Interlock SW does not turn OFF within the preset interval following Tray Latch Solenoid ON copyir.com
625 U08 Stacker Tray fail
•Stack Height SNR does not turn OFF within 500 msec of start of descent operation copyir.com
•Tray Height SNR Lower does not turn ON within 5000 msec of start of lifting operation copyir.com
626 U08 Stacker Tray upper limit fail
•Upper Limit SW ON detected after the Stacker Tray begins rising copyir.com
627 U08 Stacker Tray lower limit fail
•Upper Limit SW ON detected after the Stacker Tray begins lowering copyir.com
628 U09 Booklet Tamper F Home SNR ON fail
•Tamper F Home SNR does not turn ON within 1000 msec of Mot ON when the Booklet Tamper F returns to the home position copyir.com
629 U09 Booklet Tamper F Home SNR OFF fail
•Tamper F Home SNR does not turn OFF even when the Booklet Tamper F MOT outputs 75 pulses copyir.com
630 U09 Booklet End Guide Home SNR OFF fail
•Booklet End Guide Home SNR does not turn OFF even when 400 pulses are output after the Booklet End Guide MOT starts copyir.com
631 U09 Booklet End Guide Home SNR ON fail
•Booklet End Guide Home SNR does not turn ON within 2000 msec of Mot ON when the Booklet End Guide returns to the home position copyir.com
632 U09 Booklet Tamper R Home SNR ON fail
•Tamper R Home SNR does not turn ON within 1000 msec of Mot ON when the Booklet Tamper R returns to the home position copyir.com
633 U09 Booklet Tamper R Home SNR OFF fail
•Tamper R Home SNR does not turn OFF even when the Booklet Tamper R MOT outputs 75 pulses copyir.com
634 U09 Booklet Knife Folding SNR fail
•Booklet Folding SNR does not turn ON within 520 msec of Flapper SOL ON when the Booklet Knife is engaged in a folding operation copyir.com
635 U09 Booklet Drawer broken fail
•Booklet Drawer SNR OPEN detected when Finisher Front Door interlock is closed copyir.com
636 U09 Booklet Knife Home SNR ON fail
•Home SNR does not turn ON within 900 msec of Flapper SOL ON when the Booklet Knife returns to the home position copyir.com
•Knife Home SNR is OFF while the Knife is engaged in a folding operation for a booklet copyir.com
637 U09 Booklet Knife Home SNR OFF fail
•Home SNR does not turn OFF within 150 msec of Flapper SOL ON when the Booklet Knife is moving away from the position copyir.com
638 U09 Booklet Stapler fail
•Stapler Ready signal does not change to Not Ready within the preset interval after Booklet Staple Start signal ON copyir.com (= Stapler does not operate)
•Error signal ON or Ready signal OFF from Stapler detected during Stapler power ON check processing in power ON or interlock close copyir.com
•Ready signal remains at Not Ready status within the specified interval after detection of Stapler NG, or Error signal turns ON copyir.com
•Error signal turns ON immediately before a Staple command is issued copyir.com
660 S18 Connected unit Transport Motor lock
•Transport Motor lock occurred in the connected unit copyir.com
661 S19 Dec copyir.com 1Home SNR OFF fail
•Dec copyir.com 1Home SNR does not turn OFF within 300 msec after operation startup copyir.com
662 S19 Dec copyir.com 1Home SNR ON fail
•Dec copyir.com 2Home SNR does not turn ON within 1000 msec after detection of Dec copyir.com 1Home SNR OFF copyir.com
•Dec copyir.com 2Home SNR does not turn ON after operation termination following Dec copyir.com 1Home SNR ON copyir.com
663 S20 Punch Home SNR ON fail
•Punch Home SNR does not turn ON within 1000 msec after operation startup copyir.com
664 S20 Punch Home SNR OFF fail
•Punch Home SNR does not turn OFF within 100 msec after operation startup copyir.com
665 S20 Puncher Move Home SNR OFF fail
•Puncher Move Home SNR does not turn OFF within 1000 (100*) msec after operation startup copyir.com
•Puncher Move Home SNR does not turn OFF after operation termination following Puncher Move Home SNR OFF copyir.com
666 S20 Puncher Move Home SNR ON fail
•Puncher Move Home SNR does not turn ON within 400 (300*500**) msec after operation startup copyir.com
•Puncher Move Home SNR does not turn ON after operation termination following Puncher Move Home SNR ON copyir.com
667 S20 Side Regi copyir.com Home SNR OFF fail
•Side Regi copyir.com Home SNR does not turn OFF within 1000 msec after operation startup copyir.com
•Side Regi copyir.com Home SNR does not turn OFF after operation termination following Side Regi copyir.com Home SNR OFF copyir.com
668 S20 Side Regi copyir.com Home SNR ON fail
•Side Regi copyir.com Home SNR does not turn ON within 1000 or 300 msec after operation startup copyir.com
•Side Regi copyir.com Home SNR does not turn ON after operation termination following Side Regi copyir.com Home SNR ON copyir.com
669 S27 Function combination error
•Undefined function combination is specified copyir.com
670 S27 Paper output destination error
•A function that cannot discharge paper to the specified output destination has been selected copyir.com
681 S98 Finisher communication equipment error (HC Finisher & HC Auto Stacker)
•Parity, framing, overrun
682 S98 Adjustment setting failure (writing failure)
•Setting of Finisher adjustment value resulted in a failure copyir.com
685-01 S99 Finisher communication error 1
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•Abnormality occurred in the command sequence copyir.com (command sequence error)
685-02 S99 685-02S99 Finisher communication error 2
* Error occurred in Finisher-related communications between the PRH and HC copyir.com
* Undefined command was received copyir.com (undefined command reception)
685-03 S99 Finisher communication error 3
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The parameter of the received command does not conform to the standard copyir.com (command parameter error)
685-04 S99 Finisher communication error 4
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The length of the received command is abnormal copyir.com (command packet length error)
685-05 S99 Finisher communication error 5
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The dummy data attached to the received command frame does not conform to the standard copyir.com (command frame data error)
685-06 S99 Finisher communication error 6
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The header information (PS, PE) of the received command frame does not conform to the standard copyir.com (command frame header information error 1)
685-07 S99 Finisher communication error 7
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The header information (EM) of the received emergency command frame does not conform to the standard copyir.com (command frame header information error 2)
685-08 S99 Finisher communication error 8
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The header information (other than PS, PE, EM) of the received command frame does not conform to the standard copyir.com (command frame header information error 3)
685-09 S99 Finisher communication error 9
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command frame was received copyir.com (command frame receiving buffer full 1)
685-10 S99 Finisher communication error 10
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command frame was received copyir.com (command frame receiving buffer full 2)
685-11 S99 Finisher communication error 11
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command packet was received copyir.com (command packet receiving buffer full 1)
685-12 S99 Finisher communication error 12
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command packet was received copyir.com (command packet receiving buffer full 2)
686-01 S99 Finisher communication error 1 (HC Finisher & HC Auto Stacker)
HC Finisher
•Communication error occurred between the HC Control PCB and Finisher copyir.com
•Problem occurred in the command sequence copyir.com (command sequence error)
HC Auto Stacker
•Break signal received and initial communication cannot be made when the power is turned ON copyir.com
•Command was not received in correct sequence timing copyir.com
•No reply from HC Auto Stacker within 200ms after its power is turned ON copyir.com
•The firmware version number is not replied back within 200 ms copyir.com
•Ready reply is not replied back from HC Auto Stacker within 400ms after power is turned ON copyir.com
•Energy saving mode is not replied back from HC Auto Stacker within 500ms from power ON copyir.com
•No reply from HC Auto Stacker against the command given copyir.com
•Command sequence error copyir.com
•Large amount of data is received at one time (buffer full in data receiving) copyir.com
•Large amount of data is sent at one time (buffer full in data sending) copyir.com
686-02 S99 Finisher communication error 2 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•Undefined command was received copyir.com (undefined command reception)
686-03 S99 Finisher communication error 3 (HC Finisher & HC Auto Stacker)
HC Finisher
•No reply from HC Finisher within 40 ms for two consecutive tries copyir.com
HC Auto Stacker
•No reply from HC Finisher within 100 ms for two consecutive tries copyir.com
686-04 S99 Finisher communication error 4 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•No ACK was received within the specified interval after command transmission copyir.com (ACK reception timeout)
686-05 S99 Finisher communication error 5 (HC Finisher & HC Auto Stacker)
HC Finisher
•The sequence bit of the received ACK does not conform to the standard copyir.com (ACK sequence bit error)
HC Auto Stacker
•After confirming the HC Auto Stacker power ON, the first data frame identification received is not odd number copyir.com
686-06 S99 Finisher communication error 6
•Communication error occurred between the PRH and Finisher copyir.com
•The sequence bit of command received by the PRH does not conform to the standard copyir.com (received command sequence bit error)
686-07 S99 Finisher communication error 7
•Communication error occurred between the PRH and Finisher copyir.com
•The checksum of the command received by the PRH does not conform to the standard copyir.com (command packet checksum error)
686-08 S99 Finisher communication error 8 (HC Finisher & HC Auto Stacker)
HC Finisher
•The length of the command received by the HC Control PCB does not conform to the standard copyir.com (command packet length error)
HC Auto Stacker
•The length of the data frame received by the HC Control PCB does not conform to the standard copyir.com
686-09 S99 Finisher communication error 9
•Communication error occurred between the PRH and Finisher copyir.com
•The packet structure of the synchronization sequence received by the PRH does not conform to the standard copyir.com (syn packet error)
686-10 S99 Finisher communication error 10
•Communication error occurred between the PRH and Finisher copyir.com
•No ACK was received within the specified interval following transmission by the PRH of the synchronization sequence packet copyir.com (syn reception timeout)
686-11 S99 Finisher communication error 11
•Communication error occurred between the PRH and Finisher copyir.com
•The Finisher ACK for the synchronization sequence packet transmitted by the PRH does not conform to the standard copyir.com (syn sequence error)
686-12 S99 Finisher communication error 12 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•No free space in the transmitting buffer when command was transmitted by the HC Control PCB copyir.com (transmitting buffer full)
686-13 S99 Finisher communication error 13 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•No free space in the receiving buffer when command was received by the HC Control PCB copyir.com (receiving buffer full)
687-01 S99 RH internal error 1
•Error occurred inside the PRH control program copyir.com
688-01 S99 Finisher communication error 1
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Connected unit notification command (XH-90) reception timeout copyir.com
688-02 S99 Finisher communication error 2
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Unit configuration notification command (XH-91) reception timeout copyir.com
688-03 S99 Finisher communication error 3
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Cycle-down completion notification command (XH-BF) reception timeout copyir.com
688-04 S99 Finisher communication error 4
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Process interruption completion notification command (XH-BD) reception timeout copyir.com
688-05 S99 Finisher communication error 5
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Header information (PS, PE) for received command frame does not conform to the standard copyir.com (command frame header information error)
688-06 S99 Finisher communication error 6
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•The length of the received command is invalid copyir.com (command packet length error)
688-07 S99 Finisher communication error 7
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•The parameter of the PRH information command (PH-B0) is invalid copyir.com
688-08 S99 Finisher communication error 8
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Test mode notification command (XH-D0 through D3) reception timeout copyir.com
688-09 S99 Finisher communication error 9
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Reset information notification command (XH-BC) reception timeout copyir.com
688-10 S99 Finisher communication error 10
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Undefined command was received copyir.com (undefined command reception)
689-01 S99 Finisher error 1
•The finisher’s firmware download is required copyir.com
•The finisher can start only in firmware download mode copyir.com
689-02 S99 Finisher error 2 (HC Auto Stacker only)
•Inappropriate command data copyir.com
•HC Auto Stacker does not accept the action command given from HC5500 copyir.com
690 Z15 The Paper Jam Release Cover of the connected unit is open copyir.com
•Detection of open status for Paper Jam Release Cover of the connected unit
691 Z16 Door interlock open (HC Finisher & HC Auto Stacker)
HC Finisher
•I/F Module front door interlock open copyir.com
HC Auto Stacker
•Door open detected on HC Auto Stacker copyir.com
692 Z17 Booklet Drawer set fail
•Detection of open status for Booklet Drawer copyir.com
693 Z18 Finisher Front Door interlock open
•Detection of open status for the Finisher Front Door SW
•Finisher Front Door SW OFF
694 Z19 Interposer Top Cover open
•Detection of open status for the Interposer Top Cover SW 24V copyir.com
695 Z20 3-fold Tray not set
•he 3-fold Tray is not set copyir.com
696 Z21 HC Auto Stacker docking released (HC Auto Stacker only)
•HC Auto Stacker is not docked onto HC5500 copyir.com
M • Maintenance
P • Option device error
P • Option error
S •Service call
• This error cannot be reset by the user copyir.com
U • Unit error
W • Warning: Continuous operations (action) may generate malfunctions copyir.com Confirm that it is safe to continue operations before doing so copyir.com
X • Jam error
• Also includes errors that can be reset by the user to restore normal operating conditions copyir.com
Y • Out of consumables (ink)
Z • Setting check (cover open)
• If this error is generated during operations, the machine halts at the next appropriate point in time copyir.comE 01 Main Motor Lock
Displayed to interrupt the machine operation:
1) If the Drum position A is still detected by the Position A detection sensor 2 seconds after the Main motor started copyir.com
2) If the Drum position A hasn’t been detected by the Position A detection sensor within 5 seconds after the Main motor is started copyir.com
E 02 Elevator Motor Lock
Displayed to interrupt the machine operation:
1) If the actuator of the Elevator upper limit sensor is not raised within 9 seconds after the Elevator motor started to raise the Paper feed tray copyir.com
2) If the light path of the Elevator lower limit sensor is not blocked within 9 seconds after the Elevator motor started to lower the Paper feed tray copyir.com
3) If the light path of the Elevator lower limit sensor is blocked 2 seconds after the Elevator motor started to raise the Paper feed tray copyir.com
4) If the actuator of the Elevator upper limit sensor is still raised 2 seconds after the Elevator motor started to lower the Paper feed tray copyir.com
E 03 Clamp Error 1
Displayed to interrupt the machine operation:
1) If the actuator of the Clamp safety switch is still depressed 4 seconds after the Clamp solenoid was activated (turned on) copyir.com
2) If the actuator of the Clamp safety switch has not been depressed within 4 sec copyir.com after the Clamp solenoid was released (turned off) copyir.com
3) If the Angular magnet has not been detected by the Angular sensor (either 0° or 180°) within 8 seconds after the Clamp motor started rotating copyir.com
4) If the actuator of the Clamp safety switch is not depressed when the Clamp solenoid is not in operation copyir.com
E 04 Ink Overflow
Displayed to interrupt the machine operation:
1) If the Overflow sensor detects excessive ink in the Squeegee unit copyir.com
E 05 Print Positioning Motor Lock
Displayed to interrupt the machine operation:
1) If the Vertical centering sensor status has not been changed from ON to OFF (or OFF to ON) within 12 seconds after the Print positioning motor started rotating copyir.com
E 06 Pressure Detection Sensor Malfunction
Displayed to interrupt the machine operation:
1) If the Pressure detection sensor status has not been changed from ON to OFF (or OFF to ON) within 8 seconds after the Main motor started rotating copyir.com
E 07 Communication error between RA and RA Digitizer
Displayed to interrupt the machine operation:
1) If a communication error has occurred between the CPU and RA digitizer copyir.com
E 08 Communication error between RA and Interface Accessaries
Displayed to interrupt the machine operation:
1) If a communication error has occurred between the CPU and the interface accessaries copyir.com
E 09 Communication error between RA and the Sorters
Displayed to interrupt the machine operation:
1) If a communication error has occurred between the CPU and the sorters copyir.com
E 10 Malfunction of Trimming PCB
Displayed to interrupt the machine operation:
1) If data signals such as original size, are not output from the Trimming PCB at the start of the image scanning operation copyir.com
E 11 Pressure Control Motor Lock
Displayed to interrupt the machine operation:
1) If the pulse from the Encoder disc on the Pressure control motor has not been detected within 100ms from the start of the Pressure control motor copyir.com
2) If the Pressure centering sensor status has not been changed from ON to OFF (or OFF to ON) within 5 seconds from the start of the Pressure control motor copyir.com
E 12 Machine Model Selection Error
Displayed to prevent the machine operation: The SW2 (HEX SW) selection on the System PCB is set to “Not Used” position copyir.com
E 13 Cutter Motor Lock
Displayed to interrupt the machine operation in master copyir copyir.comcommaking and confidential process:
1) If master is detected by the Master positioning sensor at Drum A position after the cutting operation and besides it is still detected by the Master positioning sensor at the next Drum A position detection after the second cutting operation copyir.com
E 14 Clamp Error 2
Displayed to interrupt the machine operation:
1) If the actuator of the Clamp safety switch is not depressed when the Clamp solenoid is not in operation copyir.com
E 15 Flat Bed Read Pulse Motor Lock
Displayed to interrupt the machine operation:
1) If the Image scanner home position sensor does not detect the Image scanner within 18898 pulses after the Flat bed read pulse motor is activated copyir.com
2) If the Image scanner ADF Shading sensor does not detect the Image scanner within 15748 pulses after the Flat bed read pulse motor is activated copyir.com
3) If the Image scanner is not release from the Image scanner home position sensor within 314 pulses after the Flat bed read pulse motor is activated copyir.com
4) If the Image scanner is not released from the Image scanner ADF Shading sensor within 314 pulses after the Flat bed read pulse motor is activated copyir.com
E 16 Position C Sensor Malfunction
Displayed to interrupt the machine operation:
1) If the Position C sensor status has not been changed from ON to OFF (or OFF to ON) within 8 seconds from the start of the Main Motor copyir.com
E 17 Replace Battery
Displayed to interrupt the machine operation:
1) If the Battery detection signal is OFF at either of following three cases copyir.com <1> when the machine power is turned ON <2> when All reset button is pressed <3> at the end of machine operation copyir.com
E 18 Sorter Error
Displayed to interrupt the machine operation:
1) If an error signal is received from the sorter copyir.com
E 19 Thermal Pressure Motor Lock
Displayed to interrupt the machine operation:
1) If the TPH Pressure switch has not been depressed within 4 seconds after the TPH Pressure motor was activated to lower the TPH copyir.com
2) If the TPH Pressure switch has not been released within 4 seconds after the TPH Pressure motor was activated to raise the TPH copyir.com
E 20 Wing Motor Lock
Displayed to interrupt the machine operation:
1) If neither of the Jump wing sw1 or sw2 has been depressed within 5 seconds after the Wing motor was activated copyir.com
2) If neither of the Jump wing sw1 or sw2 has been released within 5 seconds after the Wing motor was activated copyir.com
E 21 Master Loading Error (onto the Drum)
Displayed to interrupt the machine operation:
1) If the Master load sensor does not detect master at the Drum C copyir copyir.comcom1 position during loading of the master on the Drum copyir.com
E 22 Master Mis copyir copyir.comcomFeed
Displayed after the master has been loaded onto the Drum in the master making or confidential process:
1) If the Master positioning sensor has not detected master material within 787 pulses (536 pulses in confidential process) after the Loading pulse motor started following the master cutting operation copyir.com Displayed to interrupt the machine operation when the Master loading button was pressed: 1) If the Master positioning sensor has not detected master material within 1260 pulses after the Loading pulse motor was turned on copyir.com
2) If the Master positioning sensor has not detected master material within 787 pulses after the Loading pulse motor was turned on following the operation of the Cutter motor and the cut master material is removed copyir.com
E 23 Master Cut Malfunction
Displayed to interrupt the machine operation in master copyir copyir.comcommaking and confidential process:
1) If master is detected by the Master positioning sensor at Drum A position after the cutting operation and besides it is not detected by the Master positioning sensor at the next Drum A position detection after the second cutting operation copyir.com
E 24 A Cut Piece of Master Remains inside the Machine Displayed:
1) If the Master positioning sensor detects master material (the reflected light) just after the master cut operation is completed copyir.com
E 25 Master Removal Error
Displayed after the Image scanning and Master making operations are completed or in the confidential operation:
1) If the Master removal sensor does not detect a removed master while the Drum rotates from C copyir copyir.comcom1 to A position, during master removal operation copyir.com
2) If the light path of the Master removal sensor is still blocked by a removed master when the Vertical transport motor stops copyir.com
E 26 Removed Master Jammed at the entrance of Master disposal box copyir.com
Displayed:
1) If the light path of the Master removal sensor is blocked at the start of master copyir copyir.comcommaking operation copyir.com
E 27 No Master on Drum
Displayed to interrupt the machine operation:
1) If the Master sensor does not detect master on the drum at the Drum A position when the printing starts copyir.com
E 31 Paper Jam in the Second Paper Feed Area
Displayed to interrupt the machine operation:
1) If the Paper sensor malfunctions copyir.com
2) If the Paper sensor detects paper when the Pressure detection sensor detects the Pressure disc copyir.com
3) If at the Drum A position, the Paper receiving sensor 1 does not detect paper and at the next Drum A position, the Paper sensor detects the paper copyir.com
E 32 Paper Jam around Paper Receiving Sensor 1
Displayed to interrupt the machine operation:
1) If the Paper receiving sensor 1 detects paper when the Pressure detection sensor detects the Pressure disc copyir.com
2) If the Paper receiving sensor 2 detects paper when the Paper receiving sensor 1 detects the next sheet of paper copyir.com
E 33 Paper Jam in the First Paper Feed Area
Displayed to interrupt the machine operation:
1) If the Paper sensor has not detected paper while the Position A sensor detects the A position three times copyir.com
E 34 Paper Jam under the Drum
Displayed to interrupt the machine operation:
1) If the Paper receive sensor 1 does not detect paper at the Drum A position and the Paper sensor does not detect the paper at the next Drum A position copyir.com
E 36 Original Misfeed
Displayed to interrupt the machine operation:
1) If the actuator of the Registration sensor is not opened within 1 copyir.com35 seconds after the Original pickup motor was turned on copyir.com
E 37 Original Jam at Entrance
Displayed to interrupt the machine operation:
1) If the Original IN sensor has not detected an original within 630 pulses after the Read pulse motor was turned on copyir.com
E 38 Original Jam or Oversize
Displayed after the master has been loaded onto the Drum:
1) If the light path of the Original IN sensor is blocked for 14,173 pulses (FB type = 14,803) after the Read pulse motor is turned on copyir.com
E 39 Original Jam at the Exit
Displayed after the master has been loaded onto the Drum:
1) If the Original OUT sensor has been blocked for 1,890 pulses after the Read pulse motor was turned on copyir.com
E 45 Non copyir copyir.comcomCompatible Master Roll (1)
Dispalyed to prevent the machine operation: 1) If non copyir copyir.comcomcompatible master roll is installed in the machine copyir.com
E 46 Non copyir copyir.comcomCompatible Ink Bottle (1)
Displayed to prevent machine operation:
1) If non copyir copyir.comcomcompatible ink bottle is installed in the machine copyir.com
E 47 Non copyir copyir.comcomCompatible Master Roll (2)
Displayed to prevent machine operation:
1) If non copyir copyir.comcomcompatible master roll is installed in the machine copyir.com
E 48 Non copyir copyir.comcomCompatible Ink Bottle (2)
Displayed to prevent machine operation:
1) If non copyir copyir.comcomcompatible ink bottle is installed in the machine copyir.com
E 50 Connect “Copy/Master” Counter
Displayed to interrupt or prevent machine operation:
1) If the connector of the copy and master counter comes loose or if the counter is removed copyir.com
E 51 Insert Card into Key/Card Counter
Displayed to prevent the machine operation:
1) If an operator card is not set in the Key/Card counter copyir.com
E 52 Set Drum in Place
Displayed to prevent the machine operation:
1) If the actuator of the Drum set switch is not depressed copyir.com
E 53 Set Ink Bottle in Place
Displayed to prevent the machine operation:
1) If the actuator of the Ink bottle switch is not depressed copyir.com
E 54 Set Leading Edge of Master Under Green Films
Displayed to prevent the machine operation:
1) If the Master detection sensor does not detect master material (the reflected light) copyir.com
E 55 Close Front Cover
Displayed to prevent the machine operation:
1) If the metal plate is not attached to the Front cover set sensor copyir.com
E 56 Close Original Feed Table (Top Cover)
Displayed to prevent the machine operation:
1) If the safety switch is not pressed by the Original feed table (Top cover) copyir.com
E 57 Set Master Disposal Box in Place
Displayed to prevent the machine operation:
1) If the actuator of the Disposal box set switch is not depressed copyir.com
E 58 Close Master Loading Unit
Displayed to prevent the machine operation:
1) If the actuator of the Master loading unit switch is not depressed copyir.com
E 59 Close ADF Unit Displayed to prevent the machine operation:
1) If the actuator of the ADF unit set switch is not depressed copyir.com
E 60 Paper Feed Tray Emergency Stop Displayed to interrupt the machine operation:
1) If the safety switch over or under the Paper feed tray is activated copyir.com
E 61 Drum Size Error
Displayed to prevent the machine operation:
1) If a wrong size drum is set in the machine copyir.com
E 62 Drum Brand Error
Displayed to prevent the machine operation:
1) If a wrong brand drum is set in the machine copyir.com
E 66 Ink Bottle / Master Holder Registration Error
Displayed to prevent the machine operation:
1) If wrongly registered ink bottle or master holder is set in machine copyir.com
E 67 PI PCB Missing
Displayed to interrupt the machine operation:
1) PI CPB is missing or connecotr disconnected
E 68 Bulk Sheet Feeder Power Malfunction
Displayed to interrupt the machine operation:
1) If the Bulk sheet feeder encounters power failure copyir.com
E 69 Bulk Sheet Feeder Error
Displayed to interrupt the machine operation:
1) If the Bulk sheet feeder malfunctions
E 71 Sorter Error copyir copyir.comcom Paper jammed in Sorter
Displayed to interrupt the machine operation:
1) If paper has jammed in the sorter copyir.com
E 72 Sorter Error copyir copyir.comcom Sorter door (or cover) is open
Displayed to prevent the machine operation:
1) If the door (or cover) of the sorter is open copyir.com
E 73 Sorter Error copyir copyir.comcom Paper remains in Sorter
Displayed to prevent the machine operation:
1) If the sorted sheets remain in the sort bins copyir.com
E 74 Sorter Error copyir copyir.comcom Sorter bins are full
Displayed to interrupt the machine operation:
1) If the sort bins are full of sorted sheets copyir.com
E 75 Sorter Error copyir copyir.comcom Wrong paper size is selected
Displayed to prevent the machine operation:
1) If the paper size selection on the sorter does not match with the size of the paper loaded on the Paper feed tray copyir.com
E 76 Sorter Error copyir copyir.comcom Unavailable paper size
Displayed to prevent the machine operation:
1) If the size of the paper loaded on the Paper feed tray is out of the range of paper size which can be used in the sorter copyir.com
E 79 Paper Tape has run out in Job Separator
Displayed to interrupt the machine operation:
1) If the Tape end sensor has detected the end of a paper tape roll copyir.com
001 S96 Power supply remote signal not connected The control signal cable for the ON/OFF control of the 24/38-VDC output is disconnected copyir.com The signal wire grounded inside the power supply unit has been pulled up by the IP PCB to detect the level copyir.com
003 S97 38-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 38-VDC resistance inside the power supply unit copyir.com The detection level is approximately 18 VDC copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com No detection is performed when the interlock SW is open copyir.com
004 S97 24-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 24-VDC resistance inside the power supply unit copyir.com The detection level is approximately 11 VDC copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com No detection is performed when the interlock SW is open copyir.com
006 S97 3 copyir.com3-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 3 copyir.com3-VDC power supply on the MIP side of the IP PCB copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com
007 S97 1 copyir.com8-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 1 copyir.com8-VDC power supply on the MIP side of the IP PCB copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com
008 S96 Control panel not connected The absence of the control panel unit to be connected to the MC PCB is detected copyir.com Since this configuration lacks this panel, this error indication will not be issued under normal operating circumstances copyir.com
009 S96 Print counter not connected The absence of a print counter is detected copyir.com
011 S96 CIS PCB not connected The connection of the CIS PCB cannot be confirmed copyir.com
012 S98 IP PCB not connected (communication error) The IP PCB is not connected copyir.com Since the MC PCB receives its power from the IP PCB, this error indication will not be issued under normal operating circumstances copyir.com
013 S96 K head driver PCB not connected The connection of the K color head driver PCB cannot be confirmed with the connection detection signal copyir.com
014 S96 C head driver PCB not connected The connection of the C color head driver PCB cannot be confirmed with the connection detection signal copyir.com
015 S96 M head driver PCB not connected The connection of the M color head driver PCB cannot be confirmed with the connection detection signal copyir.com
016 S96 Y head driver PCB not connected The connection of the Y color head driver PCB cannot be confirmed with the connection detection signal copyir.com
017 S98 Control panel LCD error An error was detected in the panel LCD drive chip copyir.com Since the LCD driver will not operate when this error occurs, this error indication will not be issued under normal operating circumstances copyir.com
018 S98 K head driver PCB error Head Driver PCB error is indicated when: A head driver PCB configuration error has occurred copyir.com A failure by the MIP to respond to a data request from the head driver PCB has been detected copyir.com A communication error between the head driver PCB and IP has been detected copyir.com A 38-V voltage error in the head driver PCB has been detected copyir.com
019 S98 C head driver PCB error Same as when detecting a K head driver PCB error copyir.com
020 S98 M head driver PCB error Same as when detecting a K head driver PCB error copyir.com
021 S98 Y head driver PCB error Same as when detecting a K head driver PCB error copyir.com
022 S98 MC PCB FPGA program error Improper operation of the FPGA program on the MC PCB was detected copyir.com
023 S98 IP PCB MIP program error copyir.com MIP configuration on the main PCB failed copyir.com
024 S98 IP PCB SPLD program error SPLD configuration on the main PCB failed copyir.com
025 S99 For debugging: A DC startup report does not arrive from the IP-CPU within the specified time copyir.com
026 S99 For debugging: The IP-CPU does not respond to the sensor monitor demand from the MC-CPU copyir.com
027 S99 For debugging: The IP-CPU does not respond to the SQR from the MC-CPU copyir.com
028 S96 ORCNL PCB on machine left side not connected The connection of the ORCNL PCB on the machine left side cannot be confirmed copyir.com
029 S96 HC Control PCB timeout The Busy signal on the HC control PCB will not be deactivated upon the start of communication from the MC PCB copyir.com
030 M01 Maintenance call Maintenance count reached the maximum at machine ON, all-reset, or at end of print job copyir.com * The maintenance count is set by the Test Mode copyir.com
031 S99 Multi-tray paper feed communication error 1 Multi-tray paper feed power line error
032 S99 Multi-tray paper feed timeout The machine status command transmitted from the paper feed device on the base was outside the specified range (phase error) copyir.com Or the [Preparation complete] status command was not received within the specified interval after receiving the [Preparing] status command copyir.com
033 S99 Multi-tray paper feed communication error 1 The machine status command was not received from the paper feed device on the base within the specified interval (when the papaer feed device on the base does not respond) copyir.com
049 S99 FRAM read verify error The data does not match data read from the FRAM of the HC Control PCB copyir.com
050 S99 FRAM write verify error The data does not match data written to the FRAM of the HC Control PCB copyir.com
051 M03 Operation in temporary registration status The main unit is currently operating under temporary registration copyir.com
052 S98 Date/time setting error The date/time is not set correctly copyir.com The clock is set with a date predating the PLIP firmware release date copyir.com Or the clock is set with a date postdating the year 2030 copyir.com
053 S99 FRAM access error The FRAM of the HC Control PCB could not be accessed normally copyir.com
054 S95 Error in the downloaded data copyir.com Error in the downloading data received copyir.com
055 S99 Machine information software error copyir.com Error detected by the HC Control PCB while processing the machine type data copyir.com
056 S99 Machine software error (debug error)
057 S99 Communication error between IP-MC PCBs copyir.com Error between IP-MC PCBs during communication copyir.com
058 S98 Error on NVRAM copyir.com Error with NVRAM on the machine copyir.com
061 S98 Option connection inappropriate (HC Finisher & HC Auto Stacker)
•Connected finisher type not defined copyir.com
•Both the Auto Fence and Finisher or HC Auto Stacker are connected concurrently copyir.com
063 S99 Error on Finisher resumption information Since there is the error on Finisher resumption information from HC control PCB, IP can not restart printing copyir.com
064 S98 Incorrect controller version HC5500 is equipped with the controller for HC5000 copyir.com
065 S98 Incorrect NVRAMI P PCB is equipped with the NVRAM for HC5000
0xx System (power supply, H/W, S/W, communication), panel
100 S12 Exit motor encoder error The encoder frequency input from the exit motor unit deviates from the theoretical value copyir.com
101 S98 Multiple feed sensor error A change in light intensity does not change the amount of light received at power ON or during initialization to reset a multiple feed error copyir.com * This error can be cleared by the panel setting [Multiple feed detection OFF] copyir.com
102 S12 Wing motor timeout The wings do not reach the HP when they are operated for a period of time corresponding to the distance of travel copyir.com
103 S12 Wing motor timeout The wing HP sensor does not detect the movement of the wings from the HP when they are operated for the specified interval copyir.com
104 S02 Elevator motor timeout The upper limit sensor fails to activate when the elevator rising operation is activated within the specified interval copyir.com
105 X14 Standard paper feed tray multiple feed A multiple feed was detected during transport of paper from the standard paper feed tray copyir.com
106 X01 Standard paper feed tray feed failure (no paper transport) The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper transport from the standard paper feed tray begins
107 X03 Exit sensor paper end exiting delay The trailing edge of the paper sheet does not pass the exit sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
108 X02 Jammed paper at registration sensor section when the cover is closed The registration sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
109 X03 Jammed paper at exit sensor section when the cover is closed The exit sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
110 W02 No paper in standard paper feed tray The standard paper feed tray is empty when it is selected as the feed tray copyir.com
111 Z11 Standard paper feed tray elevator upper limit SW detection The upper limit SW for the standard paper feed tray is turned ON copyir.com
112 Z11 Standard paper feed tray overfilled The upper limit sensor and lower limit sensor are turned ON simultaneously for more than 1 second at power ON or during a standard paper feed tray moving operation copyir.com
113 S96 Pickup clutch not connected The connection of the pickup clutch cannot be confirmed copyir.com
114 S96 Registration clutch not connected The connection of the registration clutch cannot be confirmed copyir.com
115 S96 Registration brake not connected The connection of the registration brake cannot be confirmed copyir.com
116 W01 No paper All feed trays are empty copyir.com
117 W05 No paper (auto) None of the trays contain the required type of paper when auto feed tray is selected copyir.com
118 W06 No separation sheets inserted between print jobs The separation paper feed tray has run out of paper during a sorting operation copyir.com Or the separation paper feed tray is empty at the beginning of a sorted printing operation copyir.com
119 S02 Elevator motor timeout The lower limit sensor fails to activate during a standard paper feed tray lowering operation within the specified interval copyir.com
120 Z11 Standard paper feed tray elevator lower limit SW detection The lower limit SW for the standard paper feed tray is turned ON copyir.com
121 S96 Dust fan 1 not connected Connection of dust fan 1 cannot be confirmed copyir.com
122 S96 Dust fan 2 not connected Connection of dust fan 2 cannot be confirmed copyir.com
123 W21 Selected paper size does not exist copyir.com (The error message comes out when auto-tray selection is ON) copyir.com
124 W22 Selected paper size does not exist copyir.com (The error message comes out when a tray is manually selected) copyir.com
125 W23 The selected original size cannot be used copyir.com
126 W40 Envelope duplex printing selection error copyir.com Duplex or face-down printing is selected for the envelopes copyir.comOr duplex or face-down printing is selected with auto-tray selection selected to ON and all the trays are registered as for envelopes copyir.com
127 W41 Duplex printing not allowed (mixed original sizes) copyir.com The original size for front and back of the print is different copyir.com
128 W42 Mixed paper size error copyir.comOne or more of the following selection is incorrect copyir.com
* The paper size combination must be A4R&A3, B5R&B4, Letter&Ledger copyir.com
* Auto tray must be selected copyir.com
* Z-folding must be selected for the larger of the paper copyir.com
W40* Mixed paper size must be selected to ON copyir.com
129 W40 In correct envelope size copyir.com With HC-Finisher connected in envelope printing, the total length of the paper registered, including the envelope margin is over 488mm copyir.com (Menu 5 copyir.com1 + Menu 5 copyir.com8 copyir.com26) copyir.com
130 W40 HC-Finisher paper ejection tray selection error with envelope printing copyir.com The [Top Tray] was not selected for the receiving tray for the envelopes copyir.com
1xx Paper discharge system
200 S03 Transfer belt motor timeout The motor shaft encoder of the transfer belt motor does not attain the specified pulse count within the specified time copyir.com The required movement does not complete even when the transfer belt motor operates for the specified interval copyir.com
201 S03 Transfer belt unit sensor error The three sensors that determine the position of the belt platen produced an abnormal detection result copyir.com
202 S01 Transfer belt motor error An alarm signal from the DC servo motor was detected (detection of overcurrent during operations) copyir.com
203 S01 Transfer belt motion speed error The clock frequency of the belt motor shaft encoder falls outside the specified range copyir.com
204 S01 Belt encoder error The frequency input from the belt encoder is below the specified value copyir.com
205 S96 Blower fan 1 disconnected/not connected The connector for blower fan 1 is disconnected, or there is a break in the winding copyir.com
206 S96 Blower fan 2 disconnected/not connected The connector for blower fan 2 is disconnected, or there is a break in the winding copyir.com
207 S96 Blower fan 3 disconnected/not connected The connector for blower fan 3 is disconnected, or there is a break in the winding copyir.com
208 S96 Blower fan 4 disconnected/not connected The connector for blower fan 4 is disconnected, or there is a break in the winding copyir.com
209 X07 Duplex re-feed unit failure The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper is re-fed for duplex printing copyir.com
210 X02 Registration sensor paper end exiting delay The trailing edge of the paper sheet does not pass the registration sensor within the specified interval based on the belt encoder pulse count copyir.com
211 X02 Top edge sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the top edge sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
212 X02 Top edge sensor paper end exiting delay The trailing edge of the paper sheet does not pass the top edge sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
213 X02 Exit sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the exit sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
214 X04 Flipper sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the flipper sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
215 X04 Flipper sensor paper end exiting delay The trailing edge of the paper sheet does not pass the flipper sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
216 X04 Flipper sensor unknown paper detection The flipper sensor detects the presence of paper within the specified interval based on the belt encoder pulse count even though paper has been discharged to the exit tray copyir.com
217 X04 Duplex belt front sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the duplex belt front sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
218 X04 Duplex belt front sensor paper end exiting delay The trailing edge of the paper sheet does not pass the duplex belt front sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
219 X05 Duplex belt rear sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the duplex belt rear sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
220 X05 Duplex belt rear sensor paper end exiting delay The trailing edge of the paper sheet does not pass the duplex belt rear sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
221 X05 Switchback sensor paper leading edge arrival delay (in paper vacuum positioning operation) The leading edge of the paper sheet does not reach the switchback sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
222 X06 Switchback sensor paper end exiting delay (in paper vacuum positioning operation) The trailing edge of the paper sheet does not pass the switchback sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
223 X02 Paper lift detection The paper emerge detection sensor at the transfer belt entrance section detected paper during printing copyir.com
224 X02 Jammed paper at top edge sensor section when the cover is closed The top edge sensor detects the presence of paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
225 X04 Jammed paper at flipper sensor section when the cover is closed The flipper sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
226 X04 Jammed paper at duplex belt front sensor section when the cover is closed The duplex belt front sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
227 X05 Jammed paper at duplex belt rear sensor section when the cover is closed The duplex belt rear sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed
228 X06 Jammed paper at switchback sensor section when the cover is closed The switchback sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
229 Z07 Flipper cover not set The flipper cover is not set copyir.com
230 Z06 Switchback unit not set The switchback unit is not set copyir.com
231 S03 Belt platen operation error The upper limit position sensor fails to activate when the belt platen rises copyir.com
232 S96 Belt platen elevator clutch not connected The connection of the belt platen elevator clutch cannot be confirmed copyir.com
233 S96 Gate solenoid not connected The connection of the gate solenoid cannot be confirmed copyir.com
234 S96 Duplex transport not connected The connection of the duplex clutch cannot be confirmed copyir.com
235 S96 Re-feed pickup clutch not connected The connection of the re-feed pickup clutch cannot be confirmed copyir.com
236 S96 Re-feed brake not connected The connection of the re-feed brake cannot be confirmed copyir.com
237 Z05 Left front cover not set The left front cover is detected as not set copyir.com
238 Z05 Right front cover not set The right front cover is detected as not set copyir.com
239 S96 Switchback clutch not connected The connection of the switchback clutch cannot be confirmed copyir.com
240 S03 Belt platen operation error The upper limit position sensor fails to deactivate when the belt platen lowers copyir.com
241 S03 Belt platen operation error The lower limit position sensor fails to activate when the belt platen lowers copyir.com
242 S03 Belt platen operation error The lower limit position sensor fails to deactivate when the belt platen rises copyir.com
243 S03 Belt platen operation error The vacuum positioning sensor fails to activate when the belt platen operates copyir.com
244 S03 Belt platen operation error The vacuum positioning sensor fails to deactivate when the belt platen operates copyir.com
245 S98 Error in Image Adjustment Paper size used in Image Adjustment is out of the range copyir.com Or the scanned data by the CCD is wrong (out of the range) copyir.com
246 S96 Wire not connected to suction fan No copyir.com5 copyir.com
247 S96 Wire not connected to suction fan No copyir.com6 copyir.com
248 S03 BP spacer movement error 1 The BP spacer HP sensor is OFF when the BP spacer should have moved to HP position copyir.com
249 S03 BP spacer movement error 2 The BP spacer HP sensor is ON when the BP spacer should have moved out of HP position copyir.com
250 S03 BP spacer movement error 3 When the BP spacer should have moved to the NORMAL paper position (moved to the left), the limit sensor does not go ON copyir.com
251 S03 BP spacer movement error 4 When the BP spacer should have moved out from the NORMAL paper position towards the HP position (moved to the right), the limit sensor does not go OFF copyir.com
252 S03 BP spacer movement error 5 The left and right BP spacer position detecting sensors are both ON at the same time copyir.com
253 S96 J75 connector not connected
J75 connector on the MC-PCB is not connected copyir.com
* Applicable only on HC5500 with machine serial number above 33163000 (wire lift type machine) copyir.com
254 S96 J76 connector not connected
J76 connector on the MC-PCB is not connected copyir.com
* Applicable only on HC5500 with machine serial number above 33163000 (wire lift type machine) copyir.com
255 S03 Lift wire on the Lift Unit is loose
The Loose-wire Detection Sensor detects loosened wire on the Lift Unit copyir.com
* Applicable only on HC5500 with machine serial number above 33163000 (wire lift type machine) copyir.com
2xx Belt platen, duplex transfer system
300 S04 Ink pan motor timeout The right or left sensor fails to activate within the specified interval copyir.com
301 S04 Ink pan sensor error The right and left sensors activate at the same time copyir.com
302 S04 Cleaning motor timeout The detection plate does not reach the suction nozzle HP sensor even when the motor operates for the specified interval to move the cleaning motor to the retraction position on the front side copyir.com Or the suction nozzle HP sensor fails to deactivate when it moves from the HP copyir.com
303 S04 Suction chamber full The suction chamber sensor is turned ON copyir.com
304 S96 Suction chamber sensor not connected
305 S04 Suction pump rotation speed error The rotation speed of the suction pump falls outside the specified range (checked by the encoder clock frequency for the specified time) copyir.com
307 S04 Overflow tank full Ink is detected by the overflow sensor copyir.com
308 S96 Overflow tank not connected The connection of the overflow sensor cannot be confirmed copyir.com
309 S96 Cooling fan 1 not connected
310 S96 Cooling fan 2 not connected
311 S05 Disconnection in head thermistor The head temperature could not be measured correctly copyir.com When the reading of the thermistor is -86 copyir.com9 °C * Head identification information (K1 – Y6) is added after the error point copyir.com
312 S05 Head abnormally hot The head temperature exceeded 80 °C copyir.com When the reading of the thermistor is 80 copyir.com0 °C * Head identification information (K1 – Y6) is added after the error point copyir.com
313 S05 Head cooling timeout The temperature remained above 45 °C for 10 minutes copyir.com When the monitored head temperature remains 45 °C or more for 10 minutes * Head identification information (K1 – Y6) is added after the error point copyir.com
314 S06 Ink heating timeout When the temperature of ink in the distributor meets the following conditions after being heated for a set time: 1) & either 2), 3) 4), 5), 6) or 7) 1) The temperature is less than 15 °C copyir.com 2) It takes more than 360 seconds to raise the temperature by 1 °C after the heater has been powered on copyir.com 3) It takes more than 600 seconds to raise the temperature by 4 °C after the heater has been powered on copyir.com 4) It takes more than 750 seconds to raise the temperature by 7 °C after the heater has been powered on copyir.com 5) It takes more than 900 seconds to raise the temperature by 10 °C after the heater has been powered on copyir.com 6) It takes more than 1,320 seconds to raise the temperature by 13 °C after the heater has been powered on copyir.com 7) A temperature of less than 15 °C holds for more than 1,800 seconds copyir.com * Head identification information (K, C, M, Y) is added after the error point copyir.com
315 W99 ID unit low liquid level Low liquid level is detected in the ID unit of each color ink copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
316 S96 Reservoir not connected * Ink identification information (K, C, M, Y) is added after the error point copyir.com
317 S96 ID unit air open valve not connected * Ink identification information (K, C, M, Y) is added after the error point copyir.com
318 S96 Distributor unit not connected * Unit identification information (KC, MY) is added after the error point copyir.com
319 S07 Ink cooling timeout The temperature of ink being distributed remains 40 °C for five minutes copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
320 S98 Head voltage error * Head identification information (K1 – Y6) is added after the error point copyir.com
321 S04 Pressure pump motor timeout The logic of the pressure pump sensor (detection at motor 180-degree intervals) does not change even when the pressure pump motor is driven for a certain time period copyir.com
322 S96 (Z12) Waste ink tank not installed The waste ink tank is not installed copyir.com
323 S14 (Y02) Water ink tank full The waste ink tank is detected as full copyir.com
324 M02 Waste ink tank near-full The waste ink tank is almost full copyir.com
325 Z04 Ink bottle cover not set The ink bottle cover is detected as not set copyir.com
326 Z13 Ink passage opening failure The ink open sensor fails to activate when the ink fuse solenoid activates copyir.com The ink open sensor fails to activate after the ink fuse solenoid activates even after a full one second elapsed copyir.com After a retry, the ink open sensor fails to activate even after a full one second elapsed copyir.com
327 Y01 Ink cartridge change 1 No ink has been detected during printing or maintenance operation copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
328 Y01 Ink cartridge change 2 Ink sensor of the main unit reservoir fails to activate within the specified interval copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
329 Y01 Ink cartridge change 3 No ink has been detected at power ON or when the tag was read after cartridge replacement copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
330 Z01 Ink cartridge not set No ink cartridge detected copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
331 Z02 Incompatible ink color Wrong ink color detected copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
332 Z03 Incompatible ink cartridge * Ink identification information (K, C, M, Y) is added after the error point copyir.com
333 Z03 Ink tag communication error on R/W PCB side (ink check) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
334 Z03 Ink tag communication error on HC Control PCB side (ink check) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
335 Z03 Ink tag communication error, other 1 (ink check) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
336 Z01 Ink tag communication error on R/W PCB side (no tag) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
337 Z01 Ink tag communication error on HC Control PCB side (no tag) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
338 Z01 Ink tag communication error, other 1 (no tag) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
340 S99 Ink tag software error (For debugging) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
341 Z13 Ink open sensor error The ink open sensor deactivates (passage closed) in standby or while printing copyir.com
343 M04 Incorrect ink version No discharging parameter on the mounted ink cartridge copyir.com
344 S04 Cleaning motor timeout 2 HP sensor does not go ON even after the motor rotates for the specific time period to move the cleaning motor to the front retracting position copyir.com
345 S04 Error on the Cleaning Motor When the cleaning motor rotated, the pulse count was below the parameter after completion of moving copyir.com
346 S04 Cleaning motor timeout 3 HP sensor does not go OFF even after the motor rotates for the specific time period to move the cleaning motor to the rear copyir.com
347 S98 Print head configuration error Error in setting the print head configuration copyir.com
348 S98 Head PCB power supply error Abnormal power supply is detected on the Head PCB copyir.com
3xx Heads and related parts
400 S10 FL transfer motor lock (Detailed No copyir.com 1: timeout) There was no input interrupt from the FL transfer motor FG sensor during FL transfer motor operation, even after the specified time elapsed copyir.com
402 S10 Feed tray 1 elevator motor lock (Detailed No copyir.com 1: timeout) The FL feed tray 1 upper limit sensor fails to activate after the FL feed tray 1 elevator motor turns ON, even after the specified time elapses copyir.com * This error can be cleared by opening feed tray 1 copyir.com
403 S10 Feed tray 1 elevator motor lock (Detailed No copyir.com 2: overcurrent) An overcurrent was detected in the FL feed tray 1 elevator motor copyir.com * This error can be cleared by opening feed tray 1 copyir.com
404 S10 Feed tray 2 elevator motor lock (Detailed No copyir.com 1: timeout) The FL feed tray 2 upper limit sensor fails to activate after the FL feed tray 2 elevator motor turns ON even after the specified time elapses copyir.com * This error can be cleared by opening feed tray 2 copyir.com
405 S10 Feed tray 2 elevator motor lock (Detailed No copyir.com 2: overcurrent) Overcurrent was detected in the FL feed tray 2 elevator motor copyir.com * This error can be cleared by opening feed tray 2 copyir.com
406 S10 Feed tray 1 paper width adjustment parameter error The correction value for the feed tray 1 paper width VR falls outside the specified range copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
407 S10 Feed tray 2 paper width adjustment parameter error The correction value for the feed tray 2 paper width VR falls outside the specified range copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
408 S10 Multi-tray paper feed multiple feed sensor light emitting intensity error The multiple feed sensor light emitting intensity falls outside the specified range copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
409 S10 Multi-tray paper feed EEPROM error Data could not be written correctly to the EEPROM copyir.com Or an EEPROM checksum error occurred copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
410 Z14 Jam release SW check The jam release cover safety SW is OFF copyir.com * Since the jam release safety SW is shared with the main unit left front cover, this error is seldom displayed copyir.com
411 Z08 Vertical transfer unit door not set The door of the FL vertical transfer unit is open copyir.com
412 X15 Feed tray 1 multiple feed (transmission light intensity detection) A multiple feed occurred during paper transport copyir.com
413 X15 Feed tray 1 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s)) Multiple sheet feed involving dragged trailing sheet(s) occurred during paper transport copyir.com
414 X11 Feed tray 1 paper feed failure The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper transport from feed tray 1 begins copyir.com
415 X11 Feed tray 2 paper feed failure The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper transport from feed tray 2 begins copyir.com
416 X12 Multi-tray paper feed jam (Detailed No copyir.com 1: S1) FL transfer sensor 2 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 1 activated during a paper feed operation copyir.com (FL feed sensor 1 remained activated copyir.com) Or FL feed sensor 1 remained activated at power ON or in standby mode copyir.com
417 X12 Multi-tray paper feed jam (Detailed No copyir.com 2: S12) FL transfer sensor 3 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 2 activated during a paper feed operation copyir.com (FL feed sensors 1 and 2 remained activated copyir.com) Or FL feed sensors 1 and 2 remained activated at power ON or in standby mode copyir.com
418 X12 Multi-tray paper feed jam (Detailed No copyir.com 3: S123) FL transfer sensor 4 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 3 turned ON during a paper feed operation copyir.com (FL feed sensors 1, 2, and 3 remained activated copyir.com) Or FL feed sensors 1, 2, and 3 remained activated at power ON or in standby mode copyir.com
419 X13 Multi-tray paper feed jam (Detailed No copyir.com 4: S1234) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensors 1 through 4 remained activated copyir.com) Or FL feed sensors 1 through 4 remained activated at power ON or in standby mode copyir.com
420 X13 Multi-tray paper feed jam (Detailed No copyir.com 5: S1234R) FL feed sensors 1 through 4 and the registration sensor remained activated in standby mode copyir.com
421 X13 Multi-tray paper feed jam (Detailed No copyir.com 6: S2) FL transfer sensor 3 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 2 activated during a paper feed operation copyir.com (FL feed sensor 1 remained OFF, and FL feed sensor 2 remained activated copyir.com) Or FL feed sensor 2 remained activated at power ON or in standby mode copyir.com
422 X12 Multi-tray paper feed jam (Detailed No copyir.com 7: S23) FL transfer sensor 4 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 3 activated during a paper feed operation copyir.com (FL feed sensor 1 remained OFF, and FL feed sensors 2 and 3 remained activated copyir.com) Or FL feed sensors 2 and 3 remained activated at power ON or in standby mode copyir.com
423 X13 Multi-tray paper feed jam (Detailed No copyir.com 8: S234) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensor 1 remained OFF, and FL feed sensors 2 through 4 remained activated copyir.com) Or FL feed sensors 2 through 4 remained activated at power ON or in standby mode copyir.com
424 X13 Multi-tray paper feed jam (Detailed No copyir.com 9: S234R) Feed sensors 2 through 4, and the registration sensor remained activated at power ON or in standby mode copyir.com
425 X11 Multi-tray paper feed jam (Detailed No copyir.com 10: S3) FL transfer sensor 4 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 3 activated during a paper feed operation copyir.com (FL feed sensors 1 and 2 remained OFF, and FL feed sensor 3 remained activated copyir.com) Or FL feed sensor 3 remained activated at power ON or in standby mode copyir.com
426 X11 Multi-tray paper feed jam (Detailed No copyir.com 11: S34) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensors 1 and 2 remained OFF, and FL feed sensors 3 and 4 remained activated copyir.com) Or FL feed sensors 3 and 4 remained activated at power ON or in standby mode copyir.com
427 X11 Multi-tray paper feed jam (Detailed No copyir.com 12: S34R) Feed sensors 3 and 4, and the registration sensor remained activated at power ON or in standby mode copyir.com
428 X11 Multi-tray paper feed jam (Detailed No copyir.com 13: S4) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensors 1 through 3 remained OFF, and FL feed sensor 4 remained activated copyir.com) Or FL feed sensor 4 remained activated at power ON or in standby mode
429 X11 Multi-tray paper feed jam (Detailed No copyir.com 14: S4R) Feed sensor 4 and the registration sensor remained activated at power ON or in standby mode copyir.com
430 X11 Feed tray 1 separation error The FL multi-tray pickup sensor activated at the feed tray 1 paper feed timing or on receiving a feed tray setting command copyir.com
431 X09 Feed tray 1 no paper transport FL feed sensor 3 did not turn on when FL feed tray 1 pickup clutch turned ON and the FL transfer motor FG sensor attained the specified pulse count while paper was being fed from feed tray 1 copyir.com
432 X10 Feed tray 2 no paper transport FL feed sensor 1 failed to activate when FL feed tray 2 pickup clutch turned ON and the FL transfer motor FG sensor attained the specified pulse count while paper was being fed from feed tray 2 copyir.com
433 W03 Feed tray 1 no paper Although selected as the current feed tray, feed tray 1 is currently empty copyir.com
434 W04 Feed tray 2 no paper Although selected as the current feed tray, feed tray 2 is currently empty copyir.com
435 Z09 Feed tray 1 is open copyir.com The feed tray 1 set SW is OFF (detection of feed tray open) copyir.com
436 Z10 Feed tray 2 is open copyir.com The feed tray 2 set SW is OFF (detection of feed tray open) copyir.com
437 X15 Feed tray 2 multiple feed (transmission light intensity detection) A multiple feed occurred during paper transport copyir.com
438 X15 Feed tray 2 multiple feed error (detection of multiple sheet feed involving dragged trailing sheet(s)) Multiple sheet feed involving dragged trailing sheet(s) occurred during paper transport copyir.com
439 X15 Feed tray 1 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 2) Multiple sheet feed involving dragged trailing sheet(s) (sensor 4 failure) occurred during paper transport copyir.com
440 X15 Feed tray 1 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 3) Multiple sheet feed involving dragged trailing sheet(s) (abnormal A/D value when postfeed operation is not operating) occurred during paper transport copyir.com
441 X15 Feed tray 2 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 2) Multiple sheet feed involving dragged trailing sheet(s) (sensor 4 failure) occurred during paper transport copyir.com
442 X15 Feed tray 2 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 3) Multiple sheet feed involving dragged trailing sheet(s) (abnormal A/D value when postfeed operation is not operating) occurred during paper transport copyir.com
443 X12 Feed tray 2 separation error The FL transfer sensor 1 activated at the feed tray 2 paper feed timing or on receiving a feed tray setting command copyir.com
444 X11 Release request command timeout Release request command was not issued by the main unit within the specified interval after notification of completion of paper feeding from a tray copyir.com
4xx Multi-tray paper feed
500 S09 Auto fence timeout (fence check) [Movement complete] was not received during the fence moving operation within the specified interval copyir.com
501 W07 Paper guide HP reset timeout The paper guide HP sensor fails to activate during a paper guide HP reset copyir.com
502 W07 Paper guide HP failure timeout The paper guide HP sensor fails to deactivate during movement of paper guide copyir.com
503 W07 Paper guide limit position movement timeout The paper guide limit sensor fails to activate when the paper guides move to their limit positions copyir.com
504 W07 Paper guide limit position failure timeout The paper guide limit sensor fails to deactivate during movement of paper guide copyir.com
505 W07 Paper stopper HP reset timeout The paper stopper HP sensor fails to activate during paper stopper HP reset copyir.com
506 W07 Paper stopper HP position failure timeout The paper stopper HP sensor fails to deactivate during movement of paper stopper
507 W07 Paper stopper limit position failure timeout The paper stopper limit sensor fails to activate when the paper stopper moves to its limit position copyir.com
508 W07 Paper stopper limit position failure timeout The paper stopper limit sensor fails to deactivate during movement of paper stopper copyir.com
509 S09 Paper guide sensor error The paper guide HP sensor and limit sensor have activated simultaneously copyir.com
510 S09 Paper stopper sensor error The paper stopper HP sensor and limit sensor have activated simultaneously copyir.com
511 S08 PS7R controller system error copyir.com PS7R controller system is in abnormal condition copyir.com
512 S08 PS7R controller HDD access error copyir.com Unable to access to the PS7R controller HDD copyir.com
513 W08 PS7R controller HDD full copyir.com PS7R controller HDD fully used copyir.com
5xx Option
600 U03 Side Regi copyir.com SNR OFF fail
•Side Regi copyir.com SNR does not turn OFF within 500 msec of start of operation copyir.com
•Side Regi copyir.com SNR does not turn OFF after operation termination following Side Regi copyir.com SNR OFF copyir.com
601 U04 Compile Stacker Tray offset fail
•Stacker Front Position SNR does not turn ON within 500 msec of start of operation copyir.com
•Stacker Front Position N SNR does not turn ON within 500 msec of start of operation copyir.com
602 U04 Tamper Home SNR OFF fail
•Tamper Home SNR does not turn OFF after operation termination following Tamper Home SNR OFF copyir.com
603 U04 Tamper Home SNR ON fail
•Tamper Home SNR does not turn ON within 800 msec of start of operation copyir.com
604 U04 End Wall Home SNR OFF fail
•End Wall Home SNR does not turn OFF within 100 msec of start of operation copyir.com
605 U04 End Wall Open SNR ON fail
•End Wall Open SNR does not turn ON within 300 msec of start of operation copyir.com
606 U04 End Wall Home SNR ON fail
•End Wall Home SNR does not turn ON within 300 msec of start of operation copyir.com
607 U04 End Wall Open SNR OFF fail
•End Wall Open SNR does not turn OFF within 100 msec of start of operation copyir.com
608 U04 Eject Clamp Up SNR OFF fail
•Eject Clamp Up SNR does not turn OFF within 300 msec of start of operation copyir.com
•Eject Clamp Up SNR does not turn OFF after operation termination following Eject Clamp Up SNR OFF copyir.com
609 U04 Eject Clamp Up SNR ON fail
•Eject Clamp Up SNR does not turn ON within 300 msec of start of operation copyir.com
•Eject Clamp Up SNR does not turn ON after operation termination following Eject Clamp Up SNR ON copyir.com
610 U04 Shelf Home SNR OFF fail
•Shelf Home SNR does not turn OFF within 300 msec of start of operation copyir.com
•Shelf Home SNR does not turn OFF after operation termination following Shelf Home SNR OFF copyir.com
611 U04 Shelf Home SNR ON fail
•Shelf Home SNR does not turn ON within 300 msec of start of operation copyir.com
•Shelf Home SNR does not turn ON after operation termination following Shelf Home SNR ON copyir.com
612 U04 Stapler fail
•Stable Home SNR OFF > ON not detected within 450 msec of forward operation startup copyir.com Stapler Head Home SNR does not turn ON at least once within 200 msec of Staple Mot reverse rotation copyir.com
613 U04 Staple Move Home SNR OFF fail
•Staple Move Home SNR does not turn OFF within 150 msec of start of operation copyir.com
•Staple Move Home SNR does not turn OFF after operation termination following Staple Move Home SNR OFF copyir.com
614 U04 Staple Move Home SNR ON fail
•Staple Move Home SNR does not turn ON within 3000 msec of start of operation copyir.com
•Staple Move Home SNR does not turn ON after operation termination following Staple Move Home SNR ON copyir.com
615 U04 Staple Center Position SNR ON fail
•Staple Center Position SNR does not turn ON within 3000 (200*) msec of start of operation copyir.com
•Staple Center Position SNR does not turn ON after operation termination following Staple Center Position SNR ON copyir.com
616 U04 Staple Center Position SNR OFF fail
•Staple Center Position SNR does not turn OFF within 150 msec of start of operation copyir.com
•Staple Center Position SNR does not turn OFF after operation termination following Staple Center Position SNR OFF copyir.com
617 U04 Sub Paddle Home SNR ON fail
•Sub Paddle Home SNR does not turn ON within 800 msec of detection of Sub Paddle Home SNR OFF copyir.com
618 U04 Sub Paddle Home SNR OFF fail
•Sub Paddle Home SNR does not turn ON within 3000 msec of start of operation copyir.com
619 U05 Interposer Tray up fail
•Level Down SNR does not turn OFF within TBD msec of the start of the Interposer Tray U/D MOT lifting operation copyir.com
620 U06 End Guide MOT1 start fail
•End Guide Home SNR1 does not turn OFF within 40 msec of End Guide MOT1 start operation following movement of the End Guide1 from the home position copyir.com
621 U06 End Guide MOT2 start fail
•End Guide Home SNR2 does not turn OFF within 40 msec of End Guide MOT2 start operation following movement of the End Guide2 from the home position copyir.com
622 U06 End Guide MOT1 home fail
•End Guide Home SNR1 does not turn ON within TBD msec of End Guide MOT1 start operation following movement of the End Guide1 from the home position copyir.com
623 U06 End Guide MOT2 home fail
•End Guide Home SNR2 does not turn ON within TBD msec of End Guide MOT2 start operation following movement of the End Guide2 from the home position copyir.com
624 U06 Envelope Folder Tray broken
•Envelop Tray Interlock SW does not turn OFF within the preset interval following Tray Latch Solenoid ON copyir.com
625 U08 Stacker Tray fail
•Stack Height SNR does not turn OFF within 500 msec of start of descent operation copyir.com
•Tray Height SNR Lower does not turn ON within 5000 msec of start of lifting operation copyir.com
626 U08 Stacker Tray upper limit fail
•Upper Limit SW ON detected after the Stacker Tray begins rising copyir.com
627 U08 Stacker Tray lower limit fail
•Upper Limit SW ON detected after the Stacker Tray begins lowering copyir.com
628 U09 Booklet Tamper F Home SNR ON fail
•Tamper F Home SNR does not turn ON within 1000 msec of Mot ON when the Booklet Tamper F returns to the home position copyir.com
629 U09 Booklet Tamper F Home SNR OFF fail
•Tamper F Home SNR does not turn OFF even when the Booklet Tamper F MOT outputs 75 pulses copyir.com
630 U09 Booklet End Guide Home SNR OFF fail
•Booklet End Guide Home SNR does not turn OFF even when 400 pulses are output after the Booklet End Guide MOT starts copyir.com
631 U09 Booklet End Guide Home SNR ON fail
•Booklet End Guide Home SNR does not turn ON within 2000 msec of Mot ON when the Booklet End Guide returns to the home position copyir.com
632 U09 Booklet Tamper R Home SNR ON fail
•Tamper R Home SNR does not turn ON within 1000 msec of Mot ON when the Booklet Tamper R returns to the home position copyir.com
633 U09 Booklet Tamper R Home SNR OFF fail
•Tamper R Home SNR does not turn OFF even when the Booklet Tamper R MOT outputs 75 pulses copyir.com
634 U09 Booklet Knife Folding SNR fail
•Booklet Folding SNR does not turn ON within 520 msec of Flapper SOL ON when the Booklet Knife is engaged in a folding operation copyir.com
635 U09 Booklet Drawer broken fail
•Booklet Drawer SNR OPEN detected when Finisher Front Door interlock is closed copyir.com
636 U09 Booklet Knife Home SNR ON fail
•Home SNR does not turn ON within 900 msec of Flapper SOL ON when the Booklet Knife returns to the home position copyir.com
•Knife Home SNR is OFF while the Knife is engaged in a folding operation for a booklet copyir.com
637 U09 Booklet Knife Home SNR OFF fail
•Home SNR does not turn OFF within 150 msec of Flapper SOL ON when the Booklet Knife is moving away from the position copyir.com
638 U09 Booklet Stapler fail
•Stapler Ready signal does not change to Not Ready within the preset interval after Booklet Staple Start signal ON copyir.com (= Stapler does not operate)
•Error signal ON or Ready signal OFF from Stapler detected during Stapler power ON check processing in power ON or interlock close copyir.com
•Ready signal remains at Not Ready status within the specified interval after detection of Stapler NG, or Error signal turns ON copyir.com
•Error signal turns ON immediately before a Staple command is issued copyir.com
660 S18 Connected unit Transport Motor lock
•Transport Motor lock occurred in the connected unit copyir.com
661 S19 Dec copyir.com 1Home SNR OFF fail
•Dec copyir.com 1Home SNR does not turn OFF within 300 msec after operation startup copyir.com
662 S19 Dec copyir.com 1Home SNR ON fail
•Dec copyir.com 2Home SNR does not turn ON within 1000 msec after detection of Dec copyir.com 1Home SNR OFF copyir.com
•Dec copyir.com 2Home SNR does not turn ON after operation termination following Dec copyir.com 1Home SNR ON copyir.com
663 S20 Punch Home SNR ON fail
•Punch Home SNR does not turn ON within 1000 msec after operation startup copyir.com
664 S20 Punch Home SNR OFF fail
•Punch Home SNR does not turn OFF within 100 msec after operation startup copyir.com
665 S20 Puncher Move Home SNR OFF fail
•Puncher Move Home SNR does not turn OFF within 1000 (100*) msec after operation startup copyir.com
•Puncher Move Home SNR does not turn OFF after operation termination following Puncher Move Home SNR OFF copyir.com
666 S20 Puncher Move Home SNR ON fail
•Puncher Move Home SNR does not turn ON within 400 (300*500**) msec after operation startup copyir.com
•Puncher Move Home SNR does not turn ON after operation termination following Puncher Move Home SNR ON copyir.com
667 S20 Side Regi copyir.com Home SNR OFF fail
•Side Regi copyir.com Home SNR does not turn OFF within 1000 msec after operation startup copyir.com
•Side Regi copyir.com Home SNR does not turn OFF after operation termination following Side Regi copyir.com Home SNR OFF copyir.com
668 S20 Side Regi copyir.com Home SNR ON fail
•Side Regi copyir.com Home SNR does not turn ON within 1000 or 300 msec after operation startup copyir.com
•Side Regi copyir.com Home SNR does not turn ON after operation termination following Side Regi copyir.com Home SNR ON copyir.com
669 S27 Function combination error
•Undefined function combination is specified copyir.com
670 S27 Paper output destination error
•A function that cannot discharge paper to the specified output destination has been selected copyir.com
681 S98 Finisher communication equipment error (HC Finisher & HC Auto Stacker)
•Parity, framing, overrun
682 S98 Adjustment setting failure (writing failure)
•Setting of Finisher adjustment value resulted in a failure copyir.com
685-01 S99 Finisher communication error 1
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•Abnormality occurred in the command sequence copyir.com (command sequence error)
685-02 S99 685-02S99 Finisher communication error 2
* Error occurred in Finisher-related communications between the PRH and HC copyir.com
* Undefined command was received copyir.com (undefined command reception)
685-03 S99 Finisher communication error 3
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The parameter of the received command does not conform to the standard copyir.com (command parameter error)
685-04 S99 Finisher communication error 4
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The length of the received command is abnormal copyir.com (command packet length error)
685-05 S99 Finisher communication error 5
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The dummy data attached to the received command frame does not conform to the standard copyir.com (command frame data error)
685-06 S99 Finisher communication error 6
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The header information (PS, PE) of the received command frame does not conform to the standard copyir.com (command frame header information error 1)
685-07 S99 Finisher communication error 7
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The header information (EM) of the received emergency command frame does not conform to the standard copyir.com (command frame header information error 2)
685-08 S99 Finisher communication error 8
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The header information (other than PS, PE, EM) of the received command frame does not conform to the standard copyir.com (command frame header information error 3)
685-09 S99 Finisher communication error 9
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command frame was received copyir.com (command frame receiving buffer full 1)
685-10 S99 Finisher communication error 10
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command frame was received copyir.com (command frame receiving buffer full 2)
685-11 S99 Finisher communication error 11
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command packet was received copyir.com (command packet receiving buffer full 1)
685-12 S99 Finisher communication error 12
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command packet was received copyir.com (command packet receiving buffer full 2)
686-01 S99 Finisher communication error 1 (HC Finisher & HC Auto Stacker)
HC Finisher
•Communication error occurred between the HC Control PCB and Finisher copyir.com
•Problem occurred in the command sequence copyir.com (command sequence error)
HC Auto Stacker
•Break signal received and initial communication cannot be made when the power is turned ON copyir.com
•Command was not received in correct sequence timing copyir.com
•No reply from HC Auto Stacker within 200ms after its power is turned ON copyir.com
•The firmware version number is not replied back within 200 ms copyir.com
•Ready reply is not replied back from HC Auto Stacker within 400ms after power is turned ON copyir.com
•Energy saving mode is not replied back from HC Auto Stacker within 500ms from power ON copyir.com
•No reply from HC Auto Stacker against the command given copyir.com
•Command sequence error copyir.com
•Large amount of data is received at one time (buffer full in data receiving) copyir.com
•Large amount of data is sent at one time (buffer full in data sending) copyir.com
686-02 S99 Finisher communication error 2 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•Undefined command was received copyir.com (undefined command reception)
686-03 S99 Finisher communication error 3 (HC Finisher & HC Auto Stacker)
HC Finisher
•No reply from HC Finisher within 40 ms for two consecutive tries copyir.com
HC Auto Stacker
•No reply from HC Finisher within 100 ms for two consecutive tries copyir.com
686-04 S99 Finisher communication error 4 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•No ACK was received within the specified interval after command transmission copyir.com (ACK reception timeout)
686-05 S99 Finisher communication error 5 (HC Finisher & HC Auto Stacker)
HC Finisher
•The sequence bit of the received ACK does not conform to the standard copyir.com (ACK sequence bit error)
HC Auto Stacker
•After confirming the HC Auto Stacker power ON, the first data frame identification received is not odd number copyir.com
686-06 S99 Finisher communication error 6
•Communication error occurred between the PRH and Finisher copyir.com
•The sequence bit of command received by the PRH does not conform to the standard copyir.com (received command sequence bit error)
686-07 S99 Finisher communication error 7
•Communication error occurred between the PRH and Finisher copyir.com
•The checksum of the command received by the PRH does not conform to the standard copyir.com (command packet checksum error)
686-08 S99 Finisher communication error 8 (HC Finisher & HC Auto Stacker)
HC Finisher
•The length of the command received by the HC Control PCB does not conform to the standard copyir.com (command packet length error)
HC Auto Stacker
•The length of the data frame received by the HC Control PCB does not conform to the standard copyir.com
686-09 S99 Finisher communication error 9
•Communication error occurred between the PRH and Finisher copyir.com
•The packet structure of the synchronization sequence received by the PRH does not conform to the standard copyir.com (syn packet error)
686-10 S99 Finisher communication error 10
•Communication error occurred between the PRH and Finisher copyir.com
•No ACK was received within the specified interval following transmission by the PRH of the synchronization sequence packet copyir.com (syn reception timeout)
686-11 S99 Finisher communication error 11
•Communication error occurred between the PRH and Finisher copyir.com
•The Finisher ACK for the synchronization sequence packet transmitted by the PRH does not conform to the standard copyir.com (syn sequence error)
686-12 S99 Finisher communication error 12 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•No free space in the transmitting buffer when command was transmitted by the HC Control PCB copyir.com (transmitting buffer full)
686-13 S99 Finisher communication error 13 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•No free space in the receiving buffer when command was received by the HC Control PCB copyir.com (receiving buffer full)
687-01 S99 RH internal error 1
•Error occurred inside the PRH control program copyir.com
688-01 S99 Finisher communication error 1
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Connected unit notification command (XH-90) reception timeout copyir.com
688-02 S99 Finisher communication error 2
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Unit configuration notification command (XH-91) reception timeout copyir.com
688-03 S99 Finisher communication error 3
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Cycle-down completion notification command (XH-BF) reception timeout copyir.com
688-04 S99 Finisher communication error 4
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Process interruption completion notification command (XH-BD) reception timeout copyir.com
688-05 S99 Finisher communication error 5
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Header information (PS, PE) for received command frame does not conform to the standard copyir.com (command frame header information error)
688-06 S99 Finisher communication error 6
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•The length of the received command is invalid copyir.com (command packet length error)
688-07 S99 Finisher communication error 7
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•The parameter of the PRH information command (PH-B0) is invalid copyir.com
688-08 S99 Finisher communication error 8
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Test mode notification command (XH-D0 through D3) reception timeout copyir.com
688-09 S99 Finisher communication error 9
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Reset information notification command (XH-BC) reception timeout copyir.com
688-10 S99 Finisher communication error 10
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Undefined command was received copyir.com (undefined command reception)
689-01 S99 Finisher error 1
•The finisher’s firmware download is required copyir.com
•The finisher can start only in firmware download mode copyir.com
689-02 S99 Finisher error 2 (HC Auto Stacker only)
•Inappropriate command data copyir.com
•HC Auto Stacker does not accept the action command given from HC5500 copyir.com
690 Z15 The Paper Jam Release Cover of the connected unit is open copyir.com
•Detection of open status for Paper Jam Release Cover of the connected unit
691 Z16 Door interlock open (HC Finisher & HC Auto Stacker)
HC Finisher
•I/F Module front door interlock open copyir.com
HC Auto Stacker
•Door open detected on HC Auto Stacker copyir.com
692 Z17 Booklet Drawer set fail
•Detection of open status for Booklet Drawer copyir.com
693 Z18 Finisher Front Door interlock open
•Detection of open status for the Finisher Front Door SW
•Finisher Front Door SW OFF
694 Z19 Interposer Top Cover open
•Detection of open status for the Interposer Top Cover SW 24V copyir.com
695 Z20 3-fold Tray not set
•he 3-fold Tray is not set copyir.com
696 Z21 HC Auto Stacker docking released (HC Auto Stacker only)
•HC Auto Stacker is not docked onto HC5500 copyir.com
M • Maintenance
P • Option device error
P • Option error
S •Service call
• This error cannot be reset by the user copyir.com
U • Unit error
W • Warning: Continuous operations (action) may generate malfunctions copyir.com Confirm that it is safe to continue operations before doing so copyir.com
X • Jam error
• Also includes errors that can be reset by the user to restore normal operating conditions copyir.com
Y • Out of consumables (ink)
Z • Setting check (cover open)
• If this error is generated during operations, the machine halts at the next appropriate point in time copyir.comE 01 Main Motor Lock
Displayed to interrupt the machine operation:
1) If the Drum position A is still detected by the Position A detection sensor 2 seconds after the Main motor started copyir.com
2) If the Drum position A hasn’t been detected by the Position A detection sensor within 5 seconds after the Main motor is started copyir.com
E 02 Elevator Motor Lock
Displayed to interrupt the machine operation:
1) If the actuator of the Elevator upper limit sensor is not raised within 9 seconds after the Elevator motor started to raise the Paper feed tray copyir.com
2) If the light path of the Elevator lower limit sensor is not blocked within 9 seconds after the Elevator motor started to lower the Paper feed tray copyir.com
3) If the light path of the Elevator lower limit sensor is blocked 2 seconds after the Elevator motor started to raise the Paper feed tray copyir.com
4) If the actuator of the Elevator upper limit sensor is still raised 2 seconds after the Elevator motor started to lower the Paper feed tray copyir.com
E 03 Clamp Error 1
Displayed to interrupt the machine operation:
1) If the actuator of the Clamp safety switch is still depressed 4 seconds after the Clamp solenoid was activated (turned on) copyir.com
2) If the actuator of the Clamp safety switch has not been depressed within 4 sec copyir.com after the Clamp solenoid was released (turned off) copyir.com
3) If the Angular magnet has not been detected by the Angular sensor (either 0° or 180°) within 8 seconds after the Clamp motor started rotating copyir.com
4) If the actuator of the Clamp safety switch is not depressed when the Clamp solenoid is not in operation copyir.com
E 04 Ink Overflow
Displayed to interrupt the machine operation:
1) If the Overflow sensor detects excessive ink in the Squeegee unit copyir.com
E 05 Print Positioning Motor Lock
Displayed to interrupt the machine operation:
1) If the Vertical centering sensor status has not been changed from ON to OFF (or OFF to ON) within 12 seconds after the Print positioning motor started rotating copyir.com
E 06 Pressure Detection Sensor Malfunction
Displayed to interrupt the machine operation:
1) If the Pressure detection sensor status has not been changed from ON to OFF (or OFF to ON) within 8 seconds after the Main motor started rotating copyir.com
E 07 Communication error between RA and RA Digitizer
Displayed to interrupt the machine operation:
1) If a communication error has occurred between the CPU and RA digitizer copyir.com
E 08 Communication error between RA and Interface Accessaries
Displayed to interrupt the machine operation:
1) If a communication error has occurred between the CPU and the interface accessaries copyir.com
E 09 Communication error between RA and the Sorters
Displayed to interrupt the machine operation:
1) If a communication error has occurred between the CPU and the sorters copyir.com
E 10 Malfunction of Trimming PCB
Displayed to interrupt the machine operation:
1) If data signals such as original size, are not output from the Trimming PCB at the start of the image scanning operation copyir.com
E 11 Pressure Control Motor Lock
Displayed to interrupt the machine operation:
1) If the pulse from the Encoder disc on the Pressure control motor has not been detected within 100ms from the start of the Pressure control motor copyir.com
2) If the Pressure centering sensor status has not been changed from ON to OFF (or OFF to ON) within 5 seconds from the start of the Pressure control motor copyir.com
E 12 Machine Model Selection Error
Displayed to prevent the machine operation: The SW2 (HEX SW) selection on the System PCB is set to “Not Used” position copyir.com
E 13 Cutter Motor Lock
Displayed to interrupt the machine operation in master copyir copyir.comcommaking and confidential process:
1) If master is detected by the Master positioning sensor at Drum A position after the cutting operation and besides it is still detected by the Master positioning sensor at the next Drum A position detection after the second cutting operation copyir.com
E 14 Clamp Error 2
Displayed to interrupt the machine operation:
1) If the actuator of the Clamp safety switch is not depressed when the Clamp solenoid is not in operation copyir.com
E 15 Flat Bed Read Pulse Motor Lock
Displayed to interrupt the machine operation:
1) If the Image scanner home position sensor does not detect the Image scanner within 18898 pulses after the Flat bed read pulse motor is activated copyir.com
2) If the Image scanner ADF Shading sensor does not detect the Image scanner within 15748 pulses after the Flat bed read pulse motor is activated copyir.com
3) If the Image scanner is not release from the Image scanner home position sensor within 314 pulses after the Flat bed read pulse motor is activated copyir.com
4) If the Image scanner is not released from the Image scanner ADF Shading sensor within 314 pulses after the Flat bed read pulse motor is activated copyir.com
E 16 Position C Sensor Malfunction
Displayed to interrupt the machine operation:
1) If the Position C sensor status has not been changed from ON to OFF (or OFF to ON) within 8 seconds from the start of the Main Motor copyir.com
E 17 Replace Battery
Displayed to interrupt the machine operation:
1) If the Battery detection signal is OFF at either of following three cases copyir.com <1> when the machine power is turned ON <2> when All reset button is pressed <3> at the end of machine operation copyir.com
E 18 Sorter Error
Displayed to interrupt the machine operation:
1) If an error signal is received from the sorter copyir.com
E 19 Thermal Pressure Motor Lock
Displayed to interrupt the machine operation:
1) If the TPH Pressure switch has not been depressed within 4 seconds after the TPH Pressure motor was activated to lower the TPH copyir.com
2) If the TPH Pressure switch has not been released within 4 seconds after the TPH Pressure motor was activated to raise the TPH copyir.com
E 20 Wing Motor Lock
Displayed to interrupt the machine operation:
1) If neither of the Jump wing sw1 or sw2 has been depressed within 5 seconds after the Wing motor was activated copyir.com
2) If neither of the Jump wing sw1 or sw2 has been released within 5 seconds after the Wing motor was activated copyir.com
E 21 Master Loading Error (onto the Drum)
Displayed to interrupt the machine operation:
1) If the Master load sensor does not detect master at the Drum C copyir copyir.comcom1 position during loading of the master on the Drum copyir.com
E 22 Master Mis copyir copyir.comcomFeed
Displayed after the master has been loaded onto the Drum in the master making or confidential process:
1) If the Master positioning sensor has not detected master material within 787 pulses (536 pulses in confidential process) after the Loading pulse motor started following the master cutting operation copyir.com Displayed to interrupt the machine operation when the Master loading button was pressed: 1) If the Master positioning sensor has not detected master material within 1260 pulses after the Loading pulse motor was turned on copyir.com
2) If the Master positioning sensor has not detected master material within 787 pulses after the Loading pulse motor was turned on following the operation of the Cutter motor and the cut master material is removed copyir.com
E 23 Master Cut Malfunction
Displayed to interrupt the machine operation in master copyir copyir.comcommaking and confidential process:
1) If master is detected by the Master positioning sensor at Drum A position after the cutting operation and besides it is not detected by the Master positioning sensor at the next Drum A position detection after the second cutting operation copyir.com
E 24 A Cut Piece of Master Remains inside the Machine Displayed:
1) If the Master positioning sensor detects master material (the reflected light) just after the master cut operation is completed copyir.com
E 25 Master Removal Error
Displayed after the Image scanning and Master making operations are completed or in the confidential operation:
1) If the Master removal sensor does not detect a removed master while the Drum rotates from C copyir copyir.comcom1 to A position, during master removal operation copyir.com
2) If the light path of the Master removal sensor is still blocked by a removed master when the Vertical transport motor stops copyir.com
E 26 Removed Master Jammed at the entrance of Master disposal box copyir.com
Displayed:
1) If the light path of the Master removal sensor is blocked at the start of master copyir copyir.comcommaking operation copyir.com
E 27 No Master on Drum
Displayed to interrupt the machine operation:
1) If the Master sensor does not detect master on the drum at the Drum A position when the printing starts copyir.com
E 31 Paper Jam in the Second Paper Feed Area
Displayed to interrupt the machine operation:
1) If the Paper sensor malfunctions copyir.com
2) If the Paper sensor detects paper when the Pressure detection sensor detects the Pressure disc copyir.com
3) If at the Drum A position, the Paper receiving sensor 1 does not detect paper and at the next Drum A position, the Paper sensor detects the paper copyir.com
E 32 Paper Jam around Paper Receiving Sensor 1
Displayed to interrupt the machine operation:
1) If the Paper receiving sensor 1 detects paper when the Pressure detection sensor detects the Pressure disc copyir.com
2) If the Paper receiving sensor 2 detects paper when the Paper receiving sensor 1 detects the next sheet of paper copyir.com
E 33 Paper Jam in the First Paper Feed Area
Displayed to interrupt the machine operation:
1) If the Paper sensor has not detected paper while the Position A sensor detects the A position three times copyir.com
E 34 Paper Jam under the Drum
Displayed to interrupt the machine operation:
1) If the Paper receive sensor 1 does not detect paper at the Drum A position and the Paper sensor does not detect the paper at the next Drum A position copyir.com
E 36 Original Misfeed
Displayed to interrupt the machine operation:
1) If the actuator of the Registration sensor is not opened within 1 copyir.com35 seconds after the Original pickup motor was turned on copyir.com
E 37 Original Jam at Entrance
Displayed to interrupt the machine operation:
1) If the Original IN sensor has not detected an original within 630 pulses after the Read pulse motor was turned on copyir.com
E 38 Original Jam or Oversize
Displayed after the master has been loaded onto the Drum:
1) If the light path of the Original IN sensor is blocked for 14,173 pulses (FB type = 14,803) after the Read pulse motor is turned on copyir.com
E 39 Original Jam at the Exit
Displayed after the master has been loaded onto the Drum:
1) If the Original OUT sensor has been blocked for 1,890 pulses after the Read pulse motor was turned on copyir.com
E 45 Non copyir copyir.comcomCompatible Master Roll (1)
Dispalyed to prevent the machine operation: 1) If non copyir copyir.comcomcompatible master roll is installed in the machine copyir.com
E 46 Non copyir copyir.comcomCompatible Ink Bottle (1)
Displayed to prevent machine operation:
1) If non copyir copyir.comcomcompatible ink bottle is installed in the machine copyir.com
E 47 Non copyir copyir.comcomCompatible Master Roll (2)
Displayed to prevent machine operation:
1) If non copyir copyir.comcomcompatible master roll is installed in the machine copyir.com
E 48 Non copyir copyir.comcomCompatible Ink Bottle (2)
Displayed to prevent machine operation:
1) If non copyir copyir.comcomcompatible ink bottle is installed in the machine copyir.com
E 50 Connect “Copy/Master” Counter
Displayed to interrupt or prevent machine operation:
1) If the connector of the copy and master counter comes loose or if the counter is removed copyir.com
E 51 Insert Card into Key/Card Counter
Displayed to prevent the machine operation:
1) If an operator card is not set in the Key/Card counter copyir.com
E 52 Set Drum in Place
Displayed to prevent the machine operation:
1) If the actuator of the Drum set switch is not depressed copyir.com
E 53 Set Ink Bottle in Place
Displayed to prevent the machine operation:
1) If the actuator of the Ink bottle switch is not depressed copyir.com
E 54 Set Leading Edge of Master Under Green Films
Displayed to prevent the machine operation:
1) If the Master detection sensor does not detect master material (the reflected light) copyir.com
E 55 Close Front Cover
Displayed to prevent the machine operation:
1) If the metal plate is not attached to the Front cover set sensor copyir.com
E 56 Close Original Feed Table (Top Cover)
Displayed to prevent the machine operation:
1) If the safety switch is not pressed by the Original feed table (Top cover) copyir.com
E 57 Set Master Disposal Box in Place
Displayed to prevent the machine operation:
1) If the actuator of the Disposal box set switch is not depressed copyir.com
E 58 Close Master Loading Unit
Displayed to prevent the machine operation:
1) If the actuator of the Master loading unit switch is not depressed copyir.com
E 59 Close ADF Unit Displayed to prevent the machine operation:
1) If the actuator of the ADF unit set switch is not depressed copyir.com
E 60 Paper Feed Tray Emergency Stop Displayed to interrupt the machine operation:
1) If the safety switch over or under the Paper feed tray is activated copyir.com
E 61 Drum Size Error
Displayed to prevent the machine operation:
1) If a wrong size drum is set in the machine copyir.com
E 62 Drum Brand Error
Displayed to prevent the machine operation:
1) If a wrong brand drum is set in the machine copyir.com
E 66 Ink Bottle / Master Holder Registration Error
Displayed to prevent the machine operation:
1) If wrongly registered ink bottle or master holder is set in machine copyir.com
E 67 PI PCB Missing
Displayed to interrupt the machine operation:
1) PI CPB is missing or connecotr disconnected
E 68 Bulk Sheet Feeder Power Malfunction
Displayed to interrupt the machine operation:
1) If the Bulk sheet feeder encounters power failure copyir.com
E 69 Bulk Sheet Feeder Error
Displayed to interrupt the machine operation:
1) If the Bulk sheet feeder malfunctions
E 71 Sorter Error copyir copyir.comcom Paper jammed in Sorter
Displayed to interrupt the machine operation:
1) If paper has jammed in the sorter copyir.com
E 72 Sorter Error copyir copyir.comcom Sorter door (or cover) is open
Displayed to prevent the machine operation:
1) If the door (or cover) of the sorter is open copyir.com
E 73 Sorter Error copyir copyir.comcom Paper remains in Sorter
Displayed to prevent the machine operation:
1) If the sorted sheets remain in the sort bins copyir.com
E 74 Sorter Error copyir copyir.comcom Sorter bins are full
Displayed to interrupt the machine operation:
1) If the sort bins are full of sorted sheets copyir.com
E 75 Sorter Error copyir copyir.comcom Wrong paper size is selected
Displayed to prevent the machine operation:
1) If the paper size selection on the sorter does not match with the size of the paper loaded on the Paper feed tray copyir.com
E 76 Sorter Error copyir copyir.comcom Unavailable paper size
Displayed to prevent the machine operation:
1) If the size of the paper loaded on the Paper feed tray is out of the range of paper size which can be used in the sorter copyir.com
E 79 Paper Tape has run out in Job Separator
Displayed to interrupt the machine operation:
1) If the Tape end sensor has detected the end of a paper tape roll copyir.com
001 S96 Power supply remote signal not connected The control signal cable for the ON/OFF control of the 24/38-VDC output is disconnected copyir.com The signal wire grounded inside the power supply unit has been pulled up by the IP PCB to detect the level copyir.com
003 S97 38-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 38-VDC resistance inside the power supply unit copyir.com The detection level is approximately 18 VDC copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com No detection is performed when the interlock SW is open copyir.com
004 S97 24-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 24-VDC resistance inside the power supply unit copyir.com The detection level is approximately 11 VDC copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com No detection is performed when the interlock SW is open copyir.com
006 S97 3 copyir.com3-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 3 copyir.com3-VDC power supply on the MIP side of the IP PCB copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com
007 S97 1 copyir.com8-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 1 copyir.com8-VDC power supply on the MIP side of the IP PCB copyir.com Voltage polling is conducted at 100-ms intervals by the IP-CPU copyir.com An error is detected when a voltage drop is sensed 10 times in succession (approx copyir.com 1 sec) copyir.com
008 S96 Control panel not connected The absence of the control panel unit to be connected to the MC PCB is detected copyir.com Since this configuration lacks this panel, this error indication will not be issued under normal operating circumstances copyir.com
009 S96 Print counter not connected The absence of a print counter is detected copyir.com
011 S96 CIS PCB not connected The connection of the CIS PCB cannot be confirmed copyir.com
012 S98 IP PCB not connected (communication error) The IP PCB is not connected copyir.com Since the MC PCB receives its power from the IP PCB, this error indication will not be issued under normal operating circumstances copyir.com
013 S96 K head driver PCB not connected The connection of the K color head driver PCB cannot be confirmed with the connection detection signal copyir.com
014 S96 C head driver PCB not connected The connection of the C color head driver PCB cannot be confirmed with the connection detection signal copyir.com
015 S96 M head driver PCB not connected The connection of the M color head driver PCB cannot be confirmed with the connection detection signal copyir.com
016 S96 Y head driver PCB not connected The connection of the Y color head driver PCB cannot be confirmed with the connection detection signal copyir.com
017 S98 Control panel LCD error An error was detected in the panel LCD drive chip copyir.com Since the LCD driver will not operate when this error occurs, this error indication will not be issued under normal operating circumstances copyir.com
018 S98 K head driver PCB error Head Driver PCB error is indicated when: A head driver PCB configuration error has occurred copyir.com A failure by the MIP to respond to a data request from the head driver PCB has been detected copyir.com A communication error between the head driver PCB and IP has been detected copyir.com A 38-V voltage error in the head driver PCB has been detected copyir.com
019 S98 C head driver PCB error Same as when detecting a K head driver PCB error copyir.com
020 S98 M head driver PCB error Same as when detecting a K head driver PCB error copyir.com
021 S98 Y head driver PCB error Same as when detecting a K head driver PCB error copyir.com
022 S98 MC PCB FPGA program error Improper operation of the FPGA program on the MC PCB was detected copyir.com
023 S98 IP PCB MIP program error copyir.com MIP configuration on the main PCB failed copyir.com
024 S98 IP PCB SPLD program error SPLD configuration on the main PCB failed copyir.com
025 S99 For debugging: A DC startup report does not arrive from the IP-CPU within the specified time copyir.com
026 S99 For debugging: The IP-CPU does not respond to the sensor monitor demand from the MC-CPU copyir.com
027 S99 For debugging: The IP-CPU does not respond to the SQR from the MC-CPU copyir.com
028 S96 ORCNL PCB on machine left side not connected The connection of the ORCNL PCB on the machine left side cannot be confirmed copyir.com
029 S96 HC Control PCB timeout The Busy signal on the HC control PCB will not be deactivated upon the start of communication from the MC PCB copyir.com
030 M01 Maintenance call Maintenance count reached the maximum at machine ON, all-reset, or at end of print job copyir.com * The maintenance count is set by the Test Mode copyir.com
031 S99 Multi-tray paper feed communication error 1 Multi-tray paper feed power line error
032 S99 Multi-tray paper feed timeout The machine status command transmitted from the paper feed device on the base was outside the specified range (phase error) copyir.com Or the [Preparation complete] status command was not received within the specified interval after receiving the [Preparing] status command copyir.com
033 S99 Multi-tray paper feed communication error 1 The machine status command was not received from the paper feed device on the base within the specified interval (when the papaer feed device on the base does not respond) copyir.com
049 S99 FRAM read verify error The data does not match data read from the FRAM of the HC Control PCB copyir.com
050 S99 FRAM write verify error The data does not match data written to the FRAM of the HC Control PCB copyir.com
051 M03 Operation in temporary registration status The main unit is currently operating under temporary registration copyir.com
052 S98 Date/time setting error The date/time is not set correctly copyir.com The clock is set with a date predating the PLIP firmware release date copyir.com Or the clock is set with a date postdating the year 2030 copyir.com
053 S99 FRAM access error The FRAM of the HC Control PCB could not be accessed normally copyir.com
054 S95 Error in the downloaded data copyir.com Error in the downloading data received copyir.com
055 S99 Machine information software error copyir.com Error detected by the HC Control PCB while processing the machine type data copyir.com
056 S99 Machine software error (debug error)
057 S99 Communication error between IP-MC PCBs copyir.com Error between IP-MC PCBs during communication copyir.com
058 S98 Error on NVRAM copyir.com Error with NVRAM on the machine copyir.com
061 S98 Option connection inappropriate (HC Finisher & HC Auto Stacker)
•Connected finisher type not defined copyir.com
•Both the Auto Fence and Finisher or HC Auto Stacker are connected concurrently copyir.com
063 S99 Error on Finisher resumption information Since there is the error on Finisher resumption information from HC control PCB, IP can not restart printing copyir.com
064 S98 Incorrect controller version HC5500 is equipped with the controller for HC5000 copyir.com
065 S98 Incorrect NVRAMI P PCB is equipped with the NVRAM for HC5000
0xx System (power supply, H/W, S/W, communication), panel
100 S12 Exit motor encoder error The encoder frequency input from the exit motor unit deviates from the theoretical value copyir.com
101 S98 Multiple feed sensor error A change in light intensity does not change the amount of light received at power ON or during initialization to reset a multiple feed error copyir.com * This error can be cleared by the panel setting [Multiple feed detection OFF] copyir.com
102 S12 Wing motor timeout The wings do not reach the HP when they are operated for a period of time corresponding to the distance of travel copyir.com
103 S12 Wing motor timeout The wing HP sensor does not detect the movement of the wings from the HP when they are operated for the specified interval copyir.com
104 S02 Elevator motor timeout The upper limit sensor fails to activate when the elevator rising operation is activated within the specified interval copyir.com
105 X14 Standard paper feed tray multiple feed A multiple feed was detected during transport of paper from the standard paper feed tray copyir.com
106 X01 Standard paper feed tray feed failure (no paper transport) The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper transport from the standard paper feed tray begins
107 X03 Exit sensor paper end exiting delay The trailing edge of the paper sheet does not pass the exit sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
108 X02 Jammed paper at registration sensor section when the cover is closed The registration sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
109 X03 Jammed paper at exit sensor section when the cover is closed The exit sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
110 W02 No paper in standard paper feed tray The standard paper feed tray is empty when it is selected as the feed tray copyir.com
111 Z11 Standard paper feed tray elevator upper limit SW detection The upper limit SW for the standard paper feed tray is turned ON copyir.com
112 Z11 Standard paper feed tray overfilled The upper limit sensor and lower limit sensor are turned ON simultaneously for more than 1 second at power ON or during a standard paper feed tray moving operation copyir.com
113 S96 Pickup clutch not connected The connection of the pickup clutch cannot be confirmed copyir.com
114 S96 Registration clutch not connected The connection of the registration clutch cannot be confirmed copyir.com
115 S96 Registration brake not connected The connection of the registration brake cannot be confirmed copyir.com
116 W01 No paper All feed trays are empty copyir.com
117 W05 No paper (auto) None of the trays contain the required type of paper when auto feed tray is selected copyir.com
118 W06 No separation sheets inserted between print jobs The separation paper feed tray has run out of paper during a sorting operation copyir.com Or the separation paper feed tray is empty at the beginning of a sorted printing operation copyir.com
119 S02 Elevator motor timeout The lower limit sensor fails to activate during a standard paper feed tray lowering operation within the specified interval copyir.com
120 Z11 Standard paper feed tray elevator lower limit SW detection The lower limit SW for the standard paper feed tray is turned ON copyir.com
121 S96 Dust fan 1 not connected Connection of dust fan 1 cannot be confirmed copyir.com
122 S96 Dust fan 2 not connected Connection of dust fan 2 cannot be confirmed copyir.com
123 W21 Selected paper size does not exist copyir.com (The error message comes out when auto-tray selection is ON) copyir.com
124 W22 Selected paper size does not exist copyir.com (The error message comes out when a tray is manually selected) copyir.com
125 W23 The selected original size cannot be used copyir.com
126 W40 Envelope duplex printing selection error copyir.com Duplex or face-down printing is selected for the envelopes copyir.comOr duplex or face-down printing is selected with auto-tray selection selected to ON and all the trays are registered as for envelopes copyir.com
127 W41 Duplex printing not allowed (mixed original sizes) copyir.com The original size for front and back of the print is different copyir.com
128 W42 Mixed paper size error copyir.comOne or more of the following selection is incorrect copyir.com
* The paper size combination must be A4R&A3, B5R&B4, Letter&Ledger copyir.com
* Auto tray must be selected copyir.com
* Z-folding must be selected for the larger of the paper copyir.com
W40* Mixed paper size must be selected to ON copyir.com
129 W40 In correct envelope size copyir.com With HC-Finisher connected in envelope printing, the total length of the paper registered, including the envelope margin is over 488mm copyir.com (Menu 5 copyir.com1 + Menu 5 copyir.com8 copyir.com26) copyir.com
130 W40 HC-Finisher paper ejection tray selection error with envelope printing copyir.com The [Top Tray] was not selected for the receiving tray for the envelopes copyir.com
1xx Paper discharge system
200 S03 Transfer belt motor timeout The motor shaft encoder of the transfer belt motor does not attain the specified pulse count within the specified time copyir.com The required movement does not complete even when the transfer belt motor operates for the specified interval copyir.com
201 S03 Transfer belt unit sensor error The three sensors that determine the position of the belt platen produced an abnormal detection result copyir.com
202 S01 Transfer belt motor error An alarm signal from the DC servo motor was detected (detection of overcurrent during operations) copyir.com
203 S01 Transfer belt motion speed error The clock frequency of the belt motor shaft encoder falls outside the specified range copyir.com
204 S01 Belt encoder error The frequency input from the belt encoder is below the specified value copyir.com
205 S96 Blower fan 1 disconnected/not connected The connector for blower fan 1 is disconnected, or there is a break in the winding copyir.com
206 S96 Blower fan 2 disconnected/not connected The connector for blower fan 2 is disconnected, or there is a break in the winding copyir.com
207 S96 Blower fan 3 disconnected/not connected The connector for blower fan 3 is disconnected, or there is a break in the winding copyir.com
208 S96 Blower fan 4 disconnected/not connected The connector for blower fan 4 is disconnected, or there is a break in the winding copyir.com
209 X07 Duplex re-feed unit failure The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper is re-fed for duplex printing copyir.com
210 X02 Registration sensor paper end exiting delay The trailing edge of the paper sheet does not pass the registration sensor within the specified interval based on the belt encoder pulse count copyir.com
211 X02 Top edge sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the top edge sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
212 X02 Top edge sensor paper end exiting delay The trailing edge of the paper sheet does not pass the top edge sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
213 X02 Exit sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the exit sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
214 X04 Flipper sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the flipper sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
215 X04 Flipper sensor paper end exiting delay The trailing edge of the paper sheet does not pass the flipper sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
216 X04 Flipper sensor unknown paper detection The flipper sensor detects the presence of paper within the specified interval based on the belt encoder pulse count even though paper has been discharged to the exit tray copyir.com
217 X04 Duplex belt front sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the duplex belt front sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
218 X04 Duplex belt front sensor paper end exiting delay The trailing edge of the paper sheet does not pass the duplex belt front sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
219 X05 Duplex belt rear sensor paper leading edge arrival delay The leading edge of the paper sheet does not reach the duplex belt rear sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
220 X05 Duplex belt rear sensor paper end exiting delay The trailing edge of the paper sheet does not pass the duplex belt rear sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
221 X05 Switchback sensor paper leading edge arrival delay (in paper vacuum positioning operation) The leading edge of the paper sheet does not reach the switchback sensor (sensor does not detect the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
222 X06 Switchback sensor paper end exiting delay (in paper vacuum positioning operation) The trailing edge of the paper sheet does not pass the switchback sensor (sensor detecting the presence of paper) within the specified interval based on the belt encoder pulse count copyir.com
223 X02 Paper lift detection The paper emerge detection sensor at the transfer belt entrance section detected paper during printing copyir.com
224 X02 Jammed paper at top edge sensor section when the cover is closed The top edge sensor detects the presence of paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
225 X04 Jammed paper at flipper sensor section when the cover is closed The flipper sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
226 X04 Jammed paper at duplex belt front sensor section when the cover is closed The duplex belt front sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
227 X05 Jammed paper at duplex belt rear sensor section when the cover is closed The duplex belt rear sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed
228 X06 Jammed paper at switchback sensor section when the cover is closed The switchback sensor detects paper when the cover is closed or during the interval in which the paper transport roller idling is controlled when the cover is closed copyir.com
229 Z07 Flipper cover not set The flipper cover is not set copyir.com
230 Z06 Switchback unit not set The switchback unit is not set copyir.com
231 S03 Belt platen operation error The upper limit position sensor fails to activate when the belt platen rises copyir.com
232 S96 Belt platen elevator clutch not connected The connection of the belt platen elevator clutch cannot be confirmed copyir.com
233 S96 Gate solenoid not connected The connection of the gate solenoid cannot be confirmed copyir.com
234 S96 Duplex transport not connected The connection of the duplex clutch cannot be confirmed copyir.com
235 S96 Re-feed pickup clutch not connected The connection of the re-feed pickup clutch cannot be confirmed copyir.com
236 S96 Re-feed brake not connected The connection of the re-feed brake cannot be confirmed copyir.com
237 Z05 Left front cover not set The left front cover is detected as not set copyir.com
238 Z05 Right front cover not set The right front cover is detected as not set copyir.com
239 S96 Switchback clutch not connected The connection of the switchback clutch cannot be confirmed copyir.com
240 S03 Belt platen operation error The upper limit position sensor fails to deactivate when the belt platen lowers copyir.com
241 S03 Belt platen operation error The lower limit position sensor fails to activate when the belt platen lowers copyir.com
242 S03 Belt platen operation error The lower limit position sensor fails to deactivate when the belt platen rises copyir.com
243 S03 Belt platen operation error The vacuum positioning sensor fails to activate when the belt platen operates copyir.com
244 S03 Belt platen operation error The vacuum positioning sensor fails to deactivate when the belt platen operates copyir.com
245 S98 Error in Image Adjustment Paper size used in Image Adjustment is out of the range copyir.com Or the scanned data by the CCD is wrong (out of the range) copyir.com
246 S96 Wire not connected to suction fan No copyir.com5 copyir.com
247 S96 Wire not connected to suction fan No copyir.com6 copyir.com
248 S03 BP spacer movement error 1 The BP spacer HP sensor is OFF when the BP spacer should have moved to HP position copyir.com
249 S03 BP spacer movement error 2 The BP spacer HP sensor is ON when the BP spacer should have moved out of HP position copyir.com
250 S03 BP spacer movement error 3 When the BP spacer should have moved to the NORMAL paper position (moved to the left), the limit sensor does not go ON copyir.com
251 S03 BP spacer movement error 4 When the BP spacer should have moved out from the NORMAL paper position towards the HP position (moved to the right), the limit sensor does not go OFF copyir.com
252 S03 BP spacer movement error 5 The left and right BP spacer position detecting sensors are both ON at the same time copyir.com
253 S96 J75 connector not connected
J75 connector on the MC-PCB is not connected copyir.com
* Applicable only on HC5500 with machine serial number above 33163000 (wire lift type machine) copyir.com
254 S96 J76 connector not connected
J76 connector on the MC-PCB is not connected copyir.com
* Applicable only on HC5500 with machine serial number above 33163000 (wire lift type machine) copyir.com
255 S03 Lift wire on the Lift Unit is loose
The Loose-wire Detection Sensor detects loosened wire on the Lift Unit copyir.com
* Applicable only on HC5500 with machine serial number above 33163000 (wire lift type machine) copyir.com
2xx Belt platen, duplex transfer system
300 S04 Ink pan motor timeout The right or left sensor fails to activate within the specified interval copyir.com
301 S04 Ink pan sensor error The right and left sensors activate at the same time copyir.com
302 S04 Cleaning motor timeout The detection plate does not reach the suction nozzle HP sensor even when the motor operates for the specified interval to move the cleaning motor to the retraction position on the front side copyir.com Or the suction nozzle HP sensor fails to deactivate when it moves from the HP copyir.com
303 S04 Suction chamber full The suction chamber sensor is turned ON copyir.com
304 S96 Suction chamber sensor not connected
305 S04 Suction pump rotation speed error The rotation speed of the suction pump falls outside the specified range (checked by the encoder clock frequency for the specified time) copyir.com
307 S04 Overflow tank full Ink is detected by the overflow sensor copyir.com
308 S96 Overflow tank not connected The connection of the overflow sensor cannot be confirmed copyir.com
309 S96 Cooling fan 1 not connected
310 S96 Cooling fan 2 not connected
311 S05 Disconnection in head thermistor The head temperature could not be measured correctly copyir.com When the reading of the thermistor is -86 copyir.com9 °C * Head identification information (K1 – Y6) is added after the error point copyir.com
312 S05 Head abnormally hot The head temperature exceeded 80 °C copyir.com When the reading of the thermistor is 80 copyir.com0 °C * Head identification information (K1 – Y6) is added after the error point copyir.com
313 S05 Head cooling timeout The temperature remained above 45 °C for 10 minutes copyir.com When the monitored head temperature remains 45 °C or more for 10 minutes * Head identification information (K1 – Y6) is added after the error point copyir.com
314 S06 Ink heating timeout When the temperature of ink in the distributor meets the following conditions after being heated for a set time: 1) & either 2), 3) 4), 5), 6) or 7) 1) The temperature is less than 15 °C copyir.com 2) It takes more than 360 seconds to raise the temperature by 1 °C after the heater has been powered on copyir.com 3) It takes more than 600 seconds to raise the temperature by 4 °C after the heater has been powered on copyir.com 4) It takes more than 750 seconds to raise the temperature by 7 °C after the heater has been powered on copyir.com 5) It takes more than 900 seconds to raise the temperature by 10 °C after the heater has been powered on copyir.com 6) It takes more than 1,320 seconds to raise the temperature by 13 °C after the heater has been powered on copyir.com 7) A temperature of less than 15 °C holds for more than 1,800 seconds copyir.com * Head identification information (K, C, M, Y) is added after the error point copyir.com
315 W99 ID unit low liquid level Low liquid level is detected in the ID unit of each color ink copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
316 S96 Reservoir not connected * Ink identification information (K, C, M, Y) is added after the error point copyir.com
317 S96 ID unit air open valve not connected * Ink identification information (K, C, M, Y) is added after the error point copyir.com
318 S96 Distributor unit not connected * Unit identification information (KC, MY) is added after the error point copyir.com
319 S07 Ink cooling timeout The temperature of ink being distributed remains 40 °C for five minutes copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
320 S98 Head voltage error * Head identification information (K1 – Y6) is added after the error point copyir.com
321 S04 Pressure pump motor timeout The logic of the pressure pump sensor (detection at motor 180-degree intervals) does not change even when the pressure pump motor is driven for a certain time period copyir.com
322 S96 (Z12) Waste ink tank not installed The waste ink tank is not installed copyir.com
323 S14 (Y02) Water ink tank full The waste ink tank is detected as full copyir.com
324 M02 Waste ink tank near-full The waste ink tank is almost full copyir.com
325 Z04 Ink bottle cover not set The ink bottle cover is detected as not set copyir.com
326 Z13 Ink passage opening failure The ink open sensor fails to activate when the ink fuse solenoid activates copyir.com The ink open sensor fails to activate after the ink fuse solenoid activates even after a full one second elapsed copyir.com After a retry, the ink open sensor fails to activate even after a full one second elapsed copyir.com
327 Y01 Ink cartridge change 1 No ink has been detected during printing or maintenance operation copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
328 Y01 Ink cartridge change 2 Ink sensor of the main unit reservoir fails to activate within the specified interval copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
329 Y01 Ink cartridge change 3 No ink has been detected at power ON or when the tag was read after cartridge replacement copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
330 Z01 Ink cartridge not set No ink cartridge detected copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
331 Z02 Incompatible ink color Wrong ink color detected copyir.com * Ink identification information (K, C, M, Y) is added after the error point copyir.com
332 Z03 Incompatible ink cartridge * Ink identification information (K, C, M, Y) is added after the error point copyir.com
333 Z03 Ink tag communication error on R/W PCB side (ink check) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
334 Z03 Ink tag communication error on HC Control PCB side (ink check) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
335 Z03 Ink tag communication error, other 1 (ink check) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
336 Z01 Ink tag communication error on R/W PCB side (no tag) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
337 Z01 Ink tag communication error on HC Control PCB side (no tag) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
338 Z01 Ink tag communication error, other 1 (no tag) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
340 S99 Ink tag software error (For debugging) * Ink identification information (K, C, M, Y) is added after the error point copyir.com
341 Z13 Ink open sensor error The ink open sensor deactivates (passage closed) in standby or while printing copyir.com
343 M04 Incorrect ink version No discharging parameter on the mounted ink cartridge copyir.com
344 S04 Cleaning motor timeout 2 HP sensor does not go ON even after the motor rotates for the specific time period to move the cleaning motor to the front retracting position copyir.com
345 S04 Error on the Cleaning Motor When the cleaning motor rotated, the pulse count was below the parameter after completion of moving copyir.com
346 S04 Cleaning motor timeout 3 HP sensor does not go OFF even after the motor rotates for the specific time period to move the cleaning motor to the rear copyir.com
347 S98 Print head configuration error Error in setting the print head configuration copyir.com
348 S98 Head PCB power supply error Abnormal power supply is detected on the Head PCB copyir.com
3xx Heads and related parts
400 S10 FL transfer motor lock (Detailed No copyir.com 1: timeout) There was no input interrupt from the FL transfer motor FG sensor during FL transfer motor operation, even after the specified time elapsed copyir.com
402 S10 Feed tray 1 elevator motor lock (Detailed No copyir.com 1: timeout) The FL feed tray 1 upper limit sensor fails to activate after the FL feed tray 1 elevator motor turns ON, even after the specified time elapses copyir.com * This error can be cleared by opening feed tray 1 copyir.com
403 S10 Feed tray 1 elevator motor lock (Detailed No copyir.com 2: overcurrent) An overcurrent was detected in the FL feed tray 1 elevator motor copyir.com * This error can be cleared by opening feed tray 1 copyir.com
404 S10 Feed tray 2 elevator motor lock (Detailed No copyir.com 1: timeout) The FL feed tray 2 upper limit sensor fails to activate after the FL feed tray 2 elevator motor turns ON even after the specified time elapses copyir.com * This error can be cleared by opening feed tray 2 copyir.com
405 S10 Feed tray 2 elevator motor lock (Detailed No copyir.com 2: overcurrent) Overcurrent was detected in the FL feed tray 2 elevator motor copyir.com * This error can be cleared by opening feed tray 2 copyir.com
406 S10 Feed tray 1 paper width adjustment parameter error The correction value for the feed tray 1 paper width VR falls outside the specified range copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
407 S10 Feed tray 2 paper width adjustment parameter error The correction value for the feed tray 2 paper width VR falls outside the specified range copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
408 S10 Multi-tray paper feed multiple feed sensor light emitting intensity error The multiple feed sensor light emitting intensity falls outside the specified range copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
409 S10 Multi-tray paper feed EEPROM error Data could not be written correctly to the EEPROM copyir.com Or an EEPROM checksum error occurred copyir.com * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit copyir.com
410 Z14 Jam release SW check The jam release cover safety SW is OFF copyir.com * Since the jam release safety SW is shared with the main unit left front cover, this error is seldom displayed copyir.com
411 Z08 Vertical transfer unit door not set The door of the FL vertical transfer unit is open copyir.com
412 X15 Feed tray 1 multiple feed (transmission light intensity detection) A multiple feed occurred during paper transport copyir.com
413 X15 Feed tray 1 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s)) Multiple sheet feed involving dragged trailing sheet(s) occurred during paper transport copyir.com
414 X11 Feed tray 1 paper feed failure The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper transport from feed tray 1 begins copyir.com
415 X11 Feed tray 2 paper feed failure The registration sensor fails to activate when the specified number of clock inputs is issued from the belt encoder after paper transport from feed tray 2 begins copyir.com
416 X12 Multi-tray paper feed jam (Detailed No copyir.com 1: S1) FL transfer sensor 2 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 1 activated during a paper feed operation copyir.com (FL feed sensor 1 remained activated copyir.com) Or FL feed sensor 1 remained activated at power ON or in standby mode copyir.com
417 X12 Multi-tray paper feed jam (Detailed No copyir.com 2: S12) FL transfer sensor 3 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 2 activated during a paper feed operation copyir.com (FL feed sensors 1 and 2 remained activated copyir.com) Or FL feed sensors 1 and 2 remained activated at power ON or in standby mode copyir.com
418 X12 Multi-tray paper feed jam (Detailed No copyir.com 3: S123) FL transfer sensor 4 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 3 turned ON during a paper feed operation copyir.com (FL feed sensors 1, 2, and 3 remained activated copyir.com) Or FL feed sensors 1, 2, and 3 remained activated at power ON or in standby mode copyir.com
419 X13 Multi-tray paper feed jam (Detailed No copyir.com 4: S1234) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensors 1 through 4 remained activated copyir.com) Or FL feed sensors 1 through 4 remained activated at power ON or in standby mode copyir.com
420 X13 Multi-tray paper feed jam (Detailed No copyir.com 5: S1234R) FL feed sensors 1 through 4 and the registration sensor remained activated in standby mode copyir.com
421 X13 Multi-tray paper feed jam (Detailed No copyir.com 6: S2) FL transfer sensor 3 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 2 activated during a paper feed operation copyir.com (FL feed sensor 1 remained OFF, and FL feed sensor 2 remained activated copyir.com) Or FL feed sensor 2 remained activated at power ON or in standby mode copyir.com
422 X12 Multi-tray paper feed jam (Detailed No copyir.com 7: S23) FL transfer sensor 4 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 3 activated during a paper feed operation copyir.com (FL feed sensor 1 remained OFF, and FL feed sensors 2 and 3 remained activated copyir.com) Or FL feed sensors 2 and 3 remained activated at power ON or in standby mode copyir.com
423 X13 Multi-tray paper feed jam (Detailed No copyir.com 8: S234) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensor 1 remained OFF, and FL feed sensors 2 through 4 remained activated copyir.com) Or FL feed sensors 2 through 4 remained activated at power ON or in standby mode copyir.com
424 X13 Multi-tray paper feed jam (Detailed No copyir.com 9: S234R) Feed sensors 2 through 4, and the registration sensor remained activated at power ON or in standby mode copyir.com
425 X11 Multi-tray paper feed jam (Detailed No copyir.com 10: S3) FL transfer sensor 4 failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 3 activated during a paper feed operation copyir.com (FL feed sensors 1 and 2 remained OFF, and FL feed sensor 3 remained activated copyir.com) Or FL feed sensor 3 remained activated at power ON or in standby mode copyir.com
426 X11 Multi-tray paper feed jam (Detailed No copyir.com 11: S34) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensors 1 and 2 remained OFF, and FL feed sensors 3 and 4 remained activated copyir.com) Or FL feed sensors 3 and 4 remained activated at power ON or in standby mode copyir.com
427 X11 Multi-tray paper feed jam (Detailed No copyir.com 12: S34R) Feed sensors 3 and 4, and the registration sensor remained activated at power ON or in standby mode copyir.com
428 X11 Multi-tray paper feed jam (Detailed No copyir.com 13: S4) The registration sensor failed to activate when the FL transfer motor FG sensor attained the specified pulse count after FL feed sensor 4 activated during a paper feed operation copyir.com (FL feed sensors 1 through 3 remained OFF, and FL feed sensor 4 remained activated copyir.com) Or FL feed sensor 4 remained activated at power ON or in standby mode
429 X11 Multi-tray paper feed jam (Detailed No copyir.com 14: S4R) Feed sensor 4 and the registration sensor remained activated at power ON or in standby mode copyir.com
430 X11 Feed tray 1 separation error The FL multi-tray pickup sensor activated at the feed tray 1 paper feed timing or on receiving a feed tray setting command copyir.com
431 X09 Feed tray 1 no paper transport FL feed sensor 3 did not turn on when FL feed tray 1 pickup clutch turned ON and the FL transfer motor FG sensor attained the specified pulse count while paper was being fed from feed tray 1 copyir.com
432 X10 Feed tray 2 no paper transport FL feed sensor 1 failed to activate when FL feed tray 2 pickup clutch turned ON and the FL transfer motor FG sensor attained the specified pulse count while paper was being fed from feed tray 2 copyir.com
433 W03 Feed tray 1 no paper Although selected as the current feed tray, feed tray 1 is currently empty copyir.com
434 W04 Feed tray 2 no paper Although selected as the current feed tray, feed tray 2 is currently empty copyir.com
435 Z09 Feed tray 1 is open copyir.com The feed tray 1 set SW is OFF (detection of feed tray open) copyir.com
436 Z10 Feed tray 2 is open copyir.com The feed tray 2 set SW is OFF (detection of feed tray open) copyir.com
437 X15 Feed tray 2 multiple feed (transmission light intensity detection) A multiple feed occurred during paper transport copyir.com
438 X15 Feed tray 2 multiple feed error (detection of multiple sheet feed involving dragged trailing sheet(s)) Multiple sheet feed involving dragged trailing sheet(s) occurred during paper transport copyir.com
439 X15 Feed tray 1 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 2) Multiple sheet feed involving dragged trailing sheet(s) (sensor 4 failure) occurred during paper transport copyir.com
440 X15 Feed tray 1 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 3) Multiple sheet feed involving dragged trailing sheet(s) (abnormal A/D value when postfeed operation is not operating) occurred during paper transport copyir.com
441 X15 Feed tray 2 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 2) Multiple sheet feed involving dragged trailing sheet(s) (sensor 4 failure) occurred during paper transport copyir.com
442 X15 Feed tray 2 multiple feed (detection of multiple sheet feed involving dragged trailing sheet(s) 3) Multiple sheet feed involving dragged trailing sheet(s) (abnormal A/D value when postfeed operation is not operating) occurred during paper transport copyir.com
443 X12 Feed tray 2 separation error The FL transfer sensor 1 activated at the feed tray 2 paper feed timing or on receiving a feed tray setting command copyir.com
444 X11 Release request command timeout Release request command was not issued by the main unit within the specified interval after notification of completion of paper feeding from a tray copyir.com
4xx Multi-tray paper feed
500 S09 Auto fence timeout (fence check) [Movement complete] was not received during the fence moving operation within the specified interval copyir.com
501 W07 Paper guide HP reset timeout The paper guide HP sensor fails to activate during a paper guide HP reset copyir.com
502 W07 Paper guide HP failure timeout The paper guide HP sensor fails to deactivate during movement of paper guide copyir.com
503 W07 Paper guide limit position movement timeout The paper guide limit sensor fails to activate when the paper guides move to their limit positions copyir.com
504 W07 Paper guide limit position failure timeout The paper guide limit sensor fails to deactivate during movement of paper guide copyir.com
505 W07 Paper stopper HP reset timeout The paper stopper HP sensor fails to activate during paper stopper HP reset copyir.com
506 W07 Paper stopper HP position failure timeout The paper stopper HP sensor fails to deactivate during movement of paper stopper
507 W07 Paper stopper limit position failure timeout The paper stopper limit sensor fails to activate when the paper stopper moves to its limit position copyir.com
508 W07 Paper stopper limit position failure timeout The paper stopper limit sensor fails to deactivate during movement of paper stopper copyir.com
509 S09 Paper guide sensor error The paper guide HP sensor and limit sensor have activated simultaneously copyir.com
510 S09 Paper stopper sensor error The paper stopper HP sensor and limit sensor have activated simultaneously copyir.com
511 S08 PS7R controller system error copyir.com PS7R controller system is in abnormal condition copyir.com
512 S08 PS7R controller HDD access error copyir.com Unable to access to the PS7R controller HDD copyir.com
513 W08 PS7R controller HDD full copyir.com PS7R controller HDD fully used copyir.com
5xx Option
600 U03 Side Regi copyir.com SNR OFF fail
•Side Regi copyir.com SNR does not turn OFF within 500 msec of start of operation copyir.com
•Side Regi copyir.com SNR does not turn OFF after operation termination following Side Regi copyir.com SNR OFF copyir.com
601 U04 Compile Stacker Tray offset fail
•Stacker Front Position SNR does not turn ON within 500 msec of start of operation copyir.com
•Stacker Front Position N SNR does not turn ON within 500 msec of start of operation copyir.com
602 U04 Tamper Home SNR OFF fail
•Tamper Home SNR does not turn OFF after operation termination following Tamper Home SNR OFF copyir.com
603 U04 Tamper Home SNR ON fail
•Tamper Home SNR does not turn ON within 800 msec of start of operation copyir.com
604 U04 End Wall Home SNR OFF fail
•End Wall Home SNR does not turn OFF within 100 msec of start of operation copyir.com
605 U04 End Wall Open SNR ON fail
•End Wall Open SNR does not turn ON within 300 msec of start of operation copyir.com
606 U04 End Wall Home SNR ON fail
•End Wall Home SNR does not turn ON within 300 msec of start of operation copyir.com
607 U04 End Wall Open SNR OFF fail
•End Wall Open SNR does not turn OFF within 100 msec of start of operation copyir.com
608 U04 Eject Clamp Up SNR OFF fail
•Eject Clamp Up SNR does not turn OFF within 300 msec of start of operation copyir.com
•Eject Clamp Up SNR does not turn OFF after operation termination following Eject Clamp Up SNR OFF copyir.com
609 U04 Eject Clamp Up SNR ON fail
•Eject Clamp Up SNR does not turn ON within 300 msec of start of operation copyir.com
•Eject Clamp Up SNR does not turn ON after operation termination following Eject Clamp Up SNR ON copyir.com
610 U04 Shelf Home SNR OFF fail
•Shelf Home SNR does not turn OFF within 300 msec of start of operation copyir.com
•Shelf Home SNR does not turn OFF after operation termination following Shelf Home SNR OFF copyir.com
611 U04 Shelf Home SNR ON fail
•Shelf Home SNR does not turn ON within 300 msec of start of operation copyir.com
•Shelf Home SNR does not turn ON after operation termination following Shelf Home SNR ON copyir.com
612 U04 Stapler fail
•Stable Home SNR OFF > ON not detected within 450 msec of forward operation startup copyir.com Stapler Head Home SNR does not turn ON at least once within 200 msec of Staple Mot reverse rotation copyir.com
613 U04 Staple Move Home SNR OFF fail
•Staple Move Home SNR does not turn OFF within 150 msec of start of operation copyir.com
•Staple Move Home SNR does not turn OFF after operation termination following Staple Move Home SNR OFF copyir.com
614 U04 Staple Move Home SNR ON fail
•Staple Move Home SNR does not turn ON within 3000 msec of start of operation copyir.com
•Staple Move Home SNR does not turn ON after operation termination following Staple Move Home SNR ON copyir.com
615 U04 Staple Center Position SNR ON fail
•Staple Center Position SNR does not turn ON within 3000 (200*) msec of start of operation copyir.com
•Staple Center Position SNR does not turn ON after operation termination following Staple Center Position SNR ON copyir.com
616 U04 Staple Center Position SNR OFF fail
•Staple Center Position SNR does not turn OFF within 150 msec of start of operation copyir.com
•Staple Center Position SNR does not turn OFF after operation termination following Staple Center Position SNR OFF copyir.com
617 U04 Sub Paddle Home SNR ON fail
•Sub Paddle Home SNR does not turn ON within 800 msec of detection of Sub Paddle Home SNR OFF copyir.com
618 U04 Sub Paddle Home SNR OFF fail
•Sub Paddle Home SNR does not turn ON within 3000 msec of start of operation copyir.com
619 U05 Interposer Tray up fail
•Level Down SNR does not turn OFF within TBD msec of the start of the Interposer Tray U/D MOT lifting operation copyir.com
620 U06 End Guide MOT1 start fail
•End Guide Home SNR1 does not turn OFF within 40 msec of End Guide MOT1 start operation following movement of the End Guide1 from the home position copyir.com
621 U06 End Guide MOT2 start fail
•End Guide Home SNR2 does not turn OFF within 40 msec of End Guide MOT2 start operation following movement of the End Guide2 from the home position copyir.com
622 U06 End Guide MOT1 home fail
•End Guide Home SNR1 does not turn ON within TBD msec of End Guide MOT1 start operation following movement of the End Guide1 from the home position copyir.com
623 U06 End Guide MOT2 home fail
•End Guide Home SNR2 does not turn ON within TBD msec of End Guide MOT2 start operation following movement of the End Guide2 from the home position copyir.com
624 U06 Envelope Folder Tray broken
•Envelop Tray Interlock SW does not turn OFF within the preset interval following Tray Latch Solenoid ON copyir.com
625 U08 Stacker Tray fail
•Stack Height SNR does not turn OFF within 500 msec of start of descent operation copyir.com
•Tray Height SNR Lower does not turn ON within 5000 msec of start of lifting operation copyir.com
626 U08 Stacker Tray upper limit fail
•Upper Limit SW ON detected after the Stacker Tray begins rising copyir.com
627 U08 Stacker Tray lower limit fail
•Upper Limit SW ON detected after the Stacker Tray begins lowering copyir.com
628 U09 Booklet Tamper F Home SNR ON fail
•Tamper F Home SNR does not turn ON within 1000 msec of Mot ON when the Booklet Tamper F returns to the home position copyir.com
629 U09 Booklet Tamper F Home SNR OFF fail
•Tamper F Home SNR does not turn OFF even when the Booklet Tamper F MOT outputs 75 pulses copyir.com
630 U09 Booklet End Guide Home SNR OFF fail
•Booklet End Guide Home SNR does not turn OFF even when 400 pulses are output after the Booklet End Guide MOT starts copyir.com
631 U09 Booklet End Guide Home SNR ON fail
•Booklet End Guide Home SNR does not turn ON within 2000 msec of Mot ON when the Booklet End Guide returns to the home position copyir.com
632 U09 Booklet Tamper R Home SNR ON fail
•Tamper R Home SNR does not turn ON within 1000 msec of Mot ON when the Booklet Tamper R returns to the home position copyir.com
633 U09 Booklet Tamper R Home SNR OFF fail
•Tamper R Home SNR does not turn OFF even when the Booklet Tamper R MOT outputs 75 pulses copyir.com
634 U09 Booklet Knife Folding SNR fail
•Booklet Folding SNR does not turn ON within 520 msec of Flapper SOL ON when the Booklet Knife is engaged in a folding operation copyir.com
635 U09 Booklet Drawer broken fail
•Booklet Drawer SNR OPEN detected when Finisher Front Door interlock is closed copyir.com
636 U09 Booklet Knife Home SNR ON fail
•Home SNR does not turn ON within 900 msec of Flapper SOL ON when the Booklet Knife returns to the home position copyir.com
•Knife Home SNR is OFF while the Knife is engaged in a folding operation for a booklet copyir.com
637 U09 Booklet Knife Home SNR OFF fail
•Home SNR does not turn OFF within 150 msec of Flapper SOL ON when the Booklet Knife is moving away from the position copyir.com
638 U09 Booklet Stapler fail
•Stapler Ready signal does not change to Not Ready within the preset interval after Booklet Staple Start signal ON copyir.com (= Stapler does not operate)
•Error signal ON or Ready signal OFF from Stapler detected during Stapler power ON check processing in power ON or interlock close copyir.com
•Ready signal remains at Not Ready status within the specified interval after detection of Stapler NG, or Error signal turns ON copyir.com
•Error signal turns ON immediately before a Staple command is issued copyir.com
660 S18 Connected unit Transport Motor lock
•Transport Motor lock occurred in the connected unit copyir.com
661 S19 Dec copyir.com 1Home SNR OFF fail
•Dec copyir.com 1Home SNR does not turn OFF within 300 msec after operation startup copyir.com
662 S19 Dec copyir.com 1Home SNR ON fail
•Dec copyir.com 2Home SNR does not turn ON within 1000 msec after detection of Dec copyir.com 1Home SNR OFF copyir.com
•Dec copyir.com 2Home SNR does not turn ON after operation termination following Dec copyir.com 1Home SNR ON copyir.com
663 S20 Punch Home SNR ON fail
•Punch Home SNR does not turn ON within 1000 msec after operation startup copyir.com
664 S20 Punch Home SNR OFF fail
•Punch Home SNR does not turn OFF within 100 msec after operation startup copyir.com
665 S20 Puncher Move Home SNR OFF fail
•Puncher Move Home SNR does not turn OFF within 1000 (100*) msec after operation startup copyir.com
•Puncher Move Home SNR does not turn OFF after operation termination following Puncher Move Home SNR OFF copyir.com
666 S20 Puncher Move Home SNR ON fail
•Puncher Move Home SNR does not turn ON within 400 (300*500**) msec after operation startup copyir.com
•Puncher Move Home SNR does not turn ON after operation termination following Puncher Move Home SNR ON copyir.com
667 S20 Side Regi copyir.com Home SNR OFF fail
•Side Regi copyir.com Home SNR does not turn OFF within 1000 msec after operation startup copyir.com
•Side Regi copyir.com Home SNR does not turn OFF after operation termination following Side Regi copyir.com Home SNR OFF copyir.com
668 S20 Side Regi copyir.com Home SNR ON fail
•Side Regi copyir.com Home SNR does not turn ON within 1000 or 300 msec after operation startup copyir.com
•Side Regi copyir.com Home SNR does not turn ON after operation termination following Side Regi copyir.com Home SNR ON copyir.com
669 S27 Function combination error
•Undefined function combination is specified copyir.com
670 S27 Paper output destination error
•A function that cannot discharge paper to the specified output destination has been selected copyir.com
681 S98 Finisher communication equipment error (HC Finisher & HC Auto Stacker)
•Parity, framing, overrun
682 S98 Adjustment setting failure (writing failure)
•Setting of Finisher adjustment value resulted in a failure copyir.com
685-01 S99 Finisher communication error 1
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•Abnormality occurred in the command sequence copyir.com (command sequence error)
685-02 S99 685-02S99 Finisher communication error 2
* Error occurred in Finisher-related communications between the PRH and HC copyir.com
* Undefined command was received copyir.com (undefined command reception)
685-03 S99 Finisher communication error 3
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The parameter of the received command does not conform to the standard copyir.com (command parameter error)
685-04 S99 Finisher communication error 4
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The length of the received command is abnormal copyir.com (command packet length error)
685-05 S99 Finisher communication error 5
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The dummy data attached to the received command frame does not conform to the standard copyir.com (command frame data error)
685-06 S99 Finisher communication error 6
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The header information (PS, PE) of the received command frame does not conform to the standard copyir.com (command frame header information error 1)
685-07 S99 Finisher communication error 7
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The header information (EM) of the received emergency command frame does not conform to the standard copyir.com (command frame header information error 2)
685-08 S99 Finisher communication error 8
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•The header information (other than PS, PE, EM) of the received command frame does not conform to the standard copyir.com (command frame header information error 3)
685-09 S99 Finisher communication error 9
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command frame was received copyir.com (command frame receiving buffer full 1)
685-10 S99 Finisher communication error 10
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command frame was received copyir.com (command frame receiving buffer full 2)
685-11 S99 Finisher communication error 11
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command packet was received copyir.com (command packet receiving buffer full 1)
685-12 S99 Finisher communication error 12
•Error occurred in Finisher-related communications between the PRH and HC copyir.com
•No free space in the receiving buffer when command packet was received copyir.com (command packet receiving buffer full 2)
686-01 S99 Finisher communication error 1 (HC Finisher & HC Auto Stacker)
HC Finisher
•Communication error occurred between the HC Control PCB and Finisher copyir.com
•Problem occurred in the command sequence copyir.com (command sequence error)
HC Auto Stacker
•Break signal received and initial communication cannot be made when the power is turned ON copyir.com
•Command was not received in correct sequence timing copyir.com
•No reply from HC Auto Stacker within 200ms after its power is turned ON copyir.com
•The firmware version number is not replied back within 200 ms copyir.com
•Ready reply is not replied back from HC Auto Stacker within 400ms after power is turned ON copyir.com
•Energy saving mode is not replied back from HC Auto Stacker within 500ms from power ON copyir.com
•No reply from HC Auto Stacker against the command given copyir.com
•Command sequence error copyir.com
•Large amount of data is received at one time (buffer full in data receiving) copyir.com
•Large amount of data is sent at one time (buffer full in data sending) copyir.com
686-02 S99 Finisher communication error 2 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•Undefined command was received copyir.com (undefined command reception)
686-03 S99 Finisher communication error 3 (HC Finisher & HC Auto Stacker)
HC Finisher
•No reply from HC Finisher within 40 ms for two consecutive tries copyir.com
HC Auto Stacker
•No reply from HC Finisher within 100 ms for two consecutive tries copyir.com
686-04 S99 Finisher communication error 4 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•No ACK was received within the specified interval after command transmission copyir.com (ACK reception timeout)
686-05 S99 Finisher communication error 5 (HC Finisher & HC Auto Stacker)
HC Finisher
•The sequence bit of the received ACK does not conform to the standard copyir.com (ACK sequence bit error)
HC Auto Stacker
•After confirming the HC Auto Stacker power ON, the first data frame identification received is not odd number copyir.com
686-06 S99 Finisher communication error 6
•Communication error occurred between the PRH and Finisher copyir.com
•The sequence bit of command received by the PRH does not conform to the standard copyir.com (received command sequence bit error)
686-07 S99 Finisher communication error 7
•Communication error occurred between the PRH and Finisher copyir.com
•The checksum of the command received by the PRH does not conform to the standard copyir.com (command packet checksum error)
686-08 S99 Finisher communication error 8 (HC Finisher & HC Auto Stacker)
HC Finisher
•The length of the command received by the HC Control PCB does not conform to the standard copyir.com (command packet length error)
HC Auto Stacker
•The length of the data frame received by the HC Control PCB does not conform to the standard copyir.com
686-09 S99 Finisher communication error 9
•Communication error occurred between the PRH and Finisher copyir.com
•The packet structure of the synchronization sequence received by the PRH does not conform to the standard copyir.com (syn packet error)
686-10 S99 Finisher communication error 10
•Communication error occurred between the PRH and Finisher copyir.com
•No ACK was received within the specified interval following transmission by the PRH of the synchronization sequence packet copyir.com (syn reception timeout)
686-11 S99 Finisher communication error 11
•Communication error occurred between the PRH and Finisher copyir.com
•The Finisher ACK for the synchronization sequence packet transmitted by the PRH does not conform to the standard copyir.com (syn sequence error)
686-12 S99 Finisher communication error 12 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•No free space in the transmitting buffer when command was transmitted by the HC Control PCB copyir.com (transmitting buffer full)
686-13 S99 Finisher communication error 13 (HC Finisher & HC Auto Stacker)
•Communication error occurred between the HC Control PCB and Finisher or HC Auto Stacker copyir.com
•No free space in the receiving buffer when command was received by the HC Control PCB copyir.com (receiving buffer full)
687-01 S99 RH internal error 1
•Error occurred inside the PRH control program copyir.com
688-01 S99 Finisher communication error 1
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Connected unit notification command (XH-90) reception timeout copyir.com
688-02 S99 Finisher communication error 2
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Unit configuration notification command (XH-91) reception timeout copyir.com
688-03 S99 Finisher communication error 3
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Cycle-down completion notification command (XH-BF) reception timeout copyir.com
688-04 S99 Finisher communication error 4
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Process interruption completion notification command (XH-BD) reception timeout copyir.com
688-05 S99 Finisher communication error 5
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Header information (PS, PE) for received command frame does not conform to the standard copyir.com (command frame header information error)
688-06 S99 Finisher communication error 6
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•The length of the received command is invalid copyir.com (command packet length error)
688-07 S99 Finisher communication error 7
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•The parameter of the PRH information command (PH-B0) is invalid copyir.com
688-08 S99 Finisher communication error 8
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Test mode notification command (XH-D0 through D3) reception timeout copyir.com
688-09 S99 Finisher communication error 9
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Reset information notification command (XH-BC) reception timeout copyir.com
688-10 S99 Finisher communication error 10
•Error occurred in Finisher-related communications between the HC and PRH copyir.com
•Undefined command was received copyir.com (undefined command reception)
689-01 S99 Finisher error 1
•The finisher’s firmware download is required copyir.com
•The finisher can start only in firmware download mode copyir.com
689-02 S99 Finisher error 2 (HC Auto Stacker only)
•Inappropriate command data copyir.com
•HC Auto Stacker does not accept the action command given from HC5500 copyir.com
690 Z15 The Paper Jam Release Cover of the connected unit is open copyir.com
•Detection of open status for Paper Jam Release Cover of the connected unit
691 Z16 Door interlock open (HC Finisher & HC Auto Stacker)
HC Finisher
•I/F Module front door interlock open copyir.com
HC Auto Stacker
•Door open detected on HC Auto Stacker copyir.com
692 Z17 Booklet Drawer set fail
•Detection of open status for Booklet Drawer copyir.com
693 Z18 Finisher Front Door interlock open
•Detection of open status for the Finisher Front Door SW
•Finisher Front Door SW OFF
694 Z19 Interposer Top Cover open
•Detection of open status for the Interposer Top Cover SW 24V copyir.com
695 Z20 3-fold Tray not set
•he 3-fold Tray is not set copyir.com
696 Z21 HC Auto Stacker docking released (HC Auto Stacker only)
•HC Auto Stacker is not docked onto HC5500 copyir.com
M • Maintenance
P • Option device error
P • Option error
S •Service call
• This error cannot be reset by the user copyir.com
U • Unit error
W • Warning: Continuous operations (action) may generate malfunctions copyir.com Confirm that it is safe to continue operations before doing so copyir.com
X • Jam error
• Also includes errors that can be reset by the user to restore normal operating conditions copyir.com
Y • Out of consumables (ink)
Z • Setting check (cover open)
• If this error is generated during operations, the machine halts at the next appropriate point in time copyir.com
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