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C0000    Main Motor malfunction
The Lock signal remains HIGH for a continuous 1-sec     copyir.com period while the Main Motor remains energized     copyir.com    1 Main Motor operation check: the voltage across PJ1-3 of the Main Motor and GND changes from DC5 V to DC0 V when the Side Cover is opened and closed     copyir.com YES Check various parts for possible overload     copyir.com Change Main Motor     copyir.com NO Change Master Board     copyir.com
C0010    I/C Motor malfunction
The Lock signal remains HIGH for a continuous 1-sec     copyir.com period while the I/C Motor remains energized     copyir.com    1 I/C Motor operation check: the voltage across PJ2-3 of the I/C Motor and GND changes from DC5 V to DC0 V when the Side Cover is opened and closed     copyir.com YES Check various parts for possible overload     copyir.com Change I/C Motor     copyir.com NO Change Master Board     copyir.com
C0045    Cooling Fan Motor malfunction
The Lock signal remains HIGH or LOW for a continuous 1-sec     copyir.com period or more while the Cooling Fan Motor remains energized     copyir.com    1 Cooling Fan Motor operation check: the voltage across CN6-8 on the side of Master Board and GND changes from DC0 V to DC24 V when the Power Switch is turned ON     copyir.com YES Change Cooling Fan Motor     copyir.com NO Change Master Board     copyir.com
C004C    Ozone Fan Motor malfunction
The Lock signal remains HIGH or LOW for a continuous 1-sec     copyir.com period or more while the Ozone Fan Motor remains energized     copyir.com    1 Ozone Fan Motor operation check: the voltage across CN18-3 on the side of Master Board and GND changes from DC0 V to DC24 V when the Power Switch is turned ON     copyir.com YES Change Ozone Fan Motor     copyir.com NO Change Master Board     copyir.com
C004E    Power Unit Cooling Fan Motor malfunction
The Lock signal remains HIGH or LOW for a continuous 1-sec     copyir.com period or more while the Power Unit Cooling Fan Motor remains energized     copyir.com    1 Power Unit Cooling Fan Motor operation check: the voltage across CN2-3 on the side of Master Board and GND changes from DC0 V to DC24 V when the Power Switch is turned ON     copyir.com YES Change Power Unit Cooling Fan Motor     copyir.com NO Change Master Board     copyir.com
C0070    Main Hopper Toner Replenishing Motor malfunction
• The Toner Bottle Home Position Sensor remains blocked (L) for a continuous 2-sec     copyir.com period or more while the Main Hopper Toner Replenishing Motor remains energized     copyir.com • The Toner Bottle Home Position Sensor remains unblocked (H) for a continuous 6-sec     copyir.com period or more while the Main Hopper Toner Replenishing Motor remains energized     copyir.com    1 Main Hopper Toner Replenishing Motor operation check: • Remove the Lower Rear Cover     copyir.com • Unlock the Toner Bottle Lock Lever     copyir.com • Block the Toner Bottle Cover Sensor     copyir.com • Turn the Toner Bottle a half turn by hand     copyir.com The Toner Bottle turns when the Toner Bottle Cover Sensor is unblocked under the above conditions     copyir.com YES Check step 3     copyir.com 2 Main Hopper Toner Replenishing Motor operation check: the voltage across CN43-2 on the side of Master Board and GND changes from DC0 V to DC24 V when step 1 is performed     copyir.com YES Change Main Hopper Toner Replenishing Motor     copyir.com NO Change Master Board     copyir.com 3 Toner Bottle Home Position Sensor operation check through I/O check YES Change Master Board     copyir.com NO Change Toner Bottle Home Position Sensor     copyir.com
C0214    Abnormal image transfer voltage
The image transfer voltage remains more than 100 V for a continuous 0     copyir.com1-sec     copyir.com period or more while the PC Drum remains stationary (except while an F2 operation is being run)     copyir.com    1 The voltage across CN11-1 on the side of Power Supply Unit and GND is DC24 V     copyir.com The voltage across CN11-2 on the side of Power Supply Unit and GND is DC5 V     copyir.com NO Change Power Supply Unit     copyir.com 2 The voltage across CN17-12 on the side of Master Board and GND remains DC1     copyir.com2 V or less while the malfunction code is being displayed     copyir.com YES Change Master Board     copyir.com 3 The voltage across CN17-15 on the side of Master Board and GND remains DC0     copyir.com9 V or more while the malfunction code is being displayed     copyir.com YES Change Master Board     copyir.com NO Change High Voltage Unit     copyir.com
C0500    Warming-up failure
The temperature of the Fusing Rollers does not reach the required level even after the lapse of a given period of time during a warm-up cycle     copyir.com • From room temperature to 100 °C: Within 65 sec     copyir.com • From 100 °C to 140 °C: Within 30 sec     copyir.com • From 140 °C to 170 °C: Within 20 sec     copyir.com • From 170 °C to the completion of warming-up: Within 22 sec     copyir.com    1 Fusing Roller Heater Lamp turns ON when the Side Cover is opened and closed     copyir.com NO Check step 3 and onward     copyir.com 2 The resistance of Fusing Roller Thermistor (across CN25-2 and 3 on the Fusing Unit end) is infinity     copyir.com YES Change Fusing Roller Thermistor     copyir.com NO Change Master Board     copyir.com 3 There is continuity across CN3-1 and 2 on the Fusing Unit end     copyir.com YES Check step 7     copyir.com 4 Fusing Roller Heater Lamp is conducting     copyir.com NO Change Fusing Roller Heater Lamp     copyir.com 5 Fusing Roller Thermostat is conducting     copyir.com NO Change Fusing Roller Thermostat     copyir.com 6 Fusing Roller Heater Lamp Fuse is conducting     copyir.com NO Change Fusing Roller Heater Lamp Fuse     copyir.com 7 There is continuity across 1A and 1B, and across 2A and 2B, when Side Cover Interlock Switch 2 is actuated     copyir.com YES Change Power Supply Unit     copyir.com Change Master Board     copyir.com NO Change Side Cover Interlock Switch 2     copyir.com
C0510    Abnormally low fusing temperature
• The fusing temperature remains 105 °C or less for a continuous 0     copyir.com1-sec     copyir.com period or more during the standby state or printing     copyir.com • The fusing temperature remains a level lower than the following temperature for a continuous 2-min     copyir.com period or more during the low-temperature standby state     copyir.com 35-cpm copier: 105 °C 25-cpm copier: 80 °C 20-cpm copier (U     copyir.comS     copyir.comA     copyir.com and Canada only): 80 °C    1 Fusing Roller Heater Lamp turns ON when the Side Cover is opened and closed     copyir.com NO Check step 3 and onward     copyir.com 2 The resistance of Fusing Roller Thermistor (across CN25-2 and 3 on the Fusing Unit end) is infinity     copyir.com YES Change Fusing Roller Thermistor     copyir.com NO Change Master Board     copyir.com 3 There is continuity across CN3-1 and 2 on the Fusing Unit end     copyir.com YES Check step 7     copyir.com 4 Fusing Roller Heater Lamp is conducting     copyir.com NO Change Fusing Roller Heater Lamp     copyir.com 5 Fusing Roller Thermostat is conducting     copyir.com NO Change Fusing Roller Thermostat     copyir.com 6 Fusing Roller Heater Lamp Fuse is conducting     copyir.com NO Change Fusing Roller Heater Lamp Fuse     copyir.com 7 There is continuity across 1A and 1B, and across 2A and 2B, when Side Cover Interlock Switch 2 is actuated     copyir.com YES Change Power Supply Unit     copyir.com Change Master Board     copyir.com NO Change Side Cover Interlock Switch 2     copyir.com
C0520    Abnormally high fusing temperature
The fusing temperature remains 230 °C or more for a continuous 0     copyir.com1-sec     copyir.com period or more     copyir.com    1 Fusing Roller Thermistor is dirty     copyir.com YES Clean     copyir.com 2 The circuit across CN25-2 and -3 on the Fusing Unit end is shorted     copyir.com YES Change Fusing Roller Thermistor     copyir.com NO Change Master Board     copyir.com
C0650    Faulty Scanner Home Position Sensor 1
<The Power Switch is turned ON, Original Cover lowered, or Start key pressed when the Scanner is at its home position> • The Scanner Home Position Sensor 1 is not unblocked (H) even when the Scanner moves 10 mm to the left     copyir.com • The Scanner Home Position Sensor 1 is not blocked (L) even when the Scanner moves 4 mm to the right after the Scanner Home Position Sensor 1 has been unblocked (H)     copyir.com <The Power Switch is turned ON, Original Cover lowered, or Start key pressed when the Scanner is at any position other than home> • The Scanner Home Position Sensor 1 is not blocked (L) even when the Scanner moves 469     copyir.com5 mm to the right     copyir.com    1 Scanner Motor operation check: Select functions in the following order: Tech     copyir.com Rep     copyir.com Mode – Movement Check – Scanner; set +1000 in Relative Position?h and touch Set?h; the Scanner moves at this time     copyir.com YES Check step 3 and onward     copyir.com 2 The Scanner can be moved manually     copyir.com YES Change Scanner Motor     copyir.com Change BCR Board     copyir.com Change MFB2 Board     copyir.com Change Master Board     copyir.com NO Correct drive coupling     copyir.com 3 C0651 is displayed     copyir.com YES Check step 7 and onward     copyir.com 4 Scanner Home Position Sensor 1 operation check through I/O check YES Check to see if Scanner Home Position Sensor 1 is blocked as the Scanner is moved     copyir.com If it is checked okay, change Master Board     copyir.com 5 Scanner Home Position Sensor 1 operation check: the voltage across CN11BCR-1 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked     copyir.com NO Change Scanner Home Position Sensor 1     copyir.com 6 Scanner Home Position Sensor 1 operation check: the voltage across CN1BCR-26 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked     copyir.com YES Change BCR Board     copyir.com NO Change MFB2 Board     copyir.com Change Master Board     copyir.com 7 Scanner Home Position Sensor 2 operation check through I/O check YES Check to see if Scanner Home Position Sensor 2 is blocked as the Scanner is moved     copyir.com If it is checked okay, change Master Board     copyir.com 8 Scanner Home Position Sensor 2 operation check: the voltage across CN12BCR-1 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked     copyir.com NO Change Scanner Home Position Sensor 2     copyir.com 9 Scanner Home Position Sensor 2 operation check: the voltage across CN1BCR-27 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked     copyir.com YES Change BCR Board     copyir.com NO Change MFB2 Board     copyir.com Change Master Board     copyir.com
C0651    Faulty Scanner Home Position Sensor 2
When the Start key is pressed with a document loaded in the Document Feed Tray of the ADF, Scanner Home Position Sensor 2 is not blocked (L) even when the Scanner moves 463 mm to the left after the sensor has been unblocked (H)     copyir.com    1 Scanner Motor operation check: Select functions in the following order: Tech     copyir.com Rep     copyir.com Mode – Movement Check – Scanner; set +1000 in Relative Position?h and touch Set?h; the Scanner moves at this time     copyir.com YES Check step 3 and onward     copyir.com 2 The Scanner can be moved manually     copyir.com YES Change Scanner Motor     copyir.com Change BCR Board     copyir.com Change MFB2 Board     copyir.com Change Master Board     copyir.com NO Correct drive coupling     copyir.com 3 C0651 is displayed     copyir.com YES Check step 7 and onward     copyir.com 4 Scanner Home Position Sensor 1 operation check through I/O check YES Check to see if Scanner Home Position Sensor 1 is blocked as the Scanner is moved     copyir.com If it is checked okay, change Master Board     copyir.com 5 Scanner Home Position Sensor 1 operation check: the voltage across CN11BCR-1 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked     copyir.com NO Change Scanner Home Position Sensor 1     copyir.com 6 Scanner Home Position Sensor 1 operation check: the voltage across CN1BCR-26 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked     copyir.com YES Change BCR Board     copyir.com NO Change MFB2 Board     copyir.com Change Master Board     copyir.com 7 Scanner Home Position Sensor 2 operation check through I/O check YES Check to see if Scanner Home Position Sensor 2 is blocked as the Scanner is moved     copyir.com If it is checked okay, change Master Board     copyir.com 8 Scanner Home Position Sensor 2 operation check: the voltage across CN12BCR-1 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked     copyir.com NO Change Scanner Home Position Sensor 2     copyir.com 9 Scanner Home Position Sensor 2 operation check: the voltage across CN1BCR-27 on BCR Board and GND is DC0 V when the sensor is blocked and DC5 V when the sensor is unblocked     copyir.com YES Change BCR Board     copyir.com NO Change MFB2 Board     copyir.com Change Master Board     copyir.com
C0990    LCC Lift-Up Motor failure to turn    1 The voltage across CN1A-15 on LCC Control Board and GND is DC24 V     copyir.com YES Change LCC Lift-Up Motor     copyir.com Change LCC Control Board     copyir.com Change Control Board     copyir.com Change Master Board     copyir.com 2 Fuse is conducting     copyir.com YES Change Power Supply Unit     copyir.com NO Change fuse     copyir.com
C0991    Lift 1 ascent motion failure    1 Lift-Up Sensor 1 operation check through I/O check YES Check step 3 and onward     copyir.com 2 Lift-Up Sensor 1 operation check: the voltage across CN4A-6 on LCC Control Board and GND is DC5 V when the sensor is blocked and DC0 V when the sensor is unblocked     copyir.com YES Change LCC Control Board     copyir.com Change Control Board     copyir.com Change Master Board     copyir.com NO Check actuator     copyir.com Change Lift-Up Sensor 1     copyir.com 3 LCC Lift-Up Motor operation check: LCC Lift- Up Motor turns after the cassette has been slid into the copier     copyir.com YES Change Master Board     copyir.com 4 LCC Lift-Up Motor operation check: the voltage across CN5A-1 on LCC Control Board and GND changes from DC0 V to DC24 V while step 3 is being performed     copyir.com YES Change LCC Lift-Up Motor     copyir.com NO Change LCC Control Board     copyir.com Change Control Board     copyir.com Change Master Board     copyir.com
C0995    LCC Transport Motor failure to turn    1 The voltage across CN1A-15 on LCC Control Board and GND is DC24 V     copyir.com YES Change LCC Transport Motor     copyir.com Change LCC Control Board     copyir.com Change Control Board     copyir.com Change Master Board     copyir.com 2 Fuse is conducting     copyir.com YES Change Power Supply Unit     copyir.com NO Change fuse     copyir.com
C0999    Lift 2 ascent motion failure    1 Lift-Up Sensor 2 operation check through I/O check YES Check step 3 and onward     copyir.com 2 Lift-Up Sensor 2 operation check: the voltage across CN4A-9 on LCC Control Board and GND is DC5 V when the sensor is blocked and DC0 V when the sensor is unblocked     copyir.com YES Change LCC Control Board     copyir.com Change Control Board     copyir.com Change Master Board     copyir.com NO Check actuator     copyir.com Change Lift-Up Sensor 2     copyir.com 3 LCC Lift-Up Motor operation check: LCC Lift- Up Motor turns after the cassette has been slid into the copier     copyir.com YES Change Master Board     copyir.com 4 LCC Lift-Up Motor operation check: the voltage across CN5A-2 on LCC Control Board and GND changes from DC0 V to DC24 V while step 3 is being performed     copyir.com YES Change LCC Lift-Up Motor     copyir.com NO Change LCC Control Board     copyir.com Change Control Board     copyir.com Change Master Board     copyir.com
C099D    LCC communication error    1 LCC Control Board and Master Board are connected properly     copyir.com YES Change LCC Control Board     copyir.com Change Control Board     copyir.com Change Master Board     copyir.com NO Correct connection     copyir.com
C0B00    Transport Motor drive malfunction
C0B20    Stapling Unit Moving Motor drive malfunction
C0B30    CD Aligning Motor drive malfunction
C0B38    Shift Motor drive malfunction
C0B48    Exit Roller/Rolls Spacing Motor drive malfunction
C0B4A    Storage Roller/Rolls Spacing Motor drive malfunction
C0B4D    Paper Holding Tray Motor drive malfunction
C0B4E    Finisher Tray Motor drive malfunction
C0B50    Stapling Motor 1 drive malfunction / Stapling Motor drive malfunction
C0B54    Stapling Motor 2 drive malfunction
C0B73    Punch Motor drive malfunction
C0B78    Hole Position Selector Motor drive malfunction (U     copyir.comS     copyir.comA     copyir.com and Canada)
C0B80    Shift Motor drive malfunction
C0BA0    Elevator Motor drive malfunction
C0F32    Faulty ATDC Sensor
The value of data read by the ATDC Sensor is faulty     copyir.com (ATDC Sensor reading is 19 % or more, or 7 % or less     copyir.com)    1 ATDC Sensor and Master Board are connected properly     copyir.com NO Correct connection     copyir.com 2 The voltage across PJ6PU1-5 on Power Supply Unit and GND is DC5 V     copyir.com YES Change I/C     copyir.com Change Master Board     copyir.com NO Change Power Supply Unit     copyir.com
C0F33    ATDC adjustment failure
• In an F8 (ATDC control voltage automatic adjustment) operation, the adjustment of ATDC control voltage is not completed within 1 min     copyir.com after the ATDC Sensor sampling     copyir.com • In an F8 operation, the control voltage falls outside the range of 5     copyir.com39 V to 8     copyir.com15 V     copyir.com    1 ATDC Sensor and Master Board are connected properly     copyir.com NO Correct connection     copyir.com 2 The voltage across PJ6PU1-5 on Power Supply Unit and GND is DC5 V     copyir.com YES Change I/C     copyir.com Change Master Board     copyir.com NO Change Power Supply Unit     copyir.com
C1038    Engine connection error
• The system fails in checking initial engine connection when the Power Switch is turned ON     copyir.com • The system succeeded in checking initial connection when the Power Switch was turned ON; then it fails in rechecking initial connection through the execution of a software reset when a communications error occurs during operation     copyir.com    1     copyir.com Check the connection between Master Board and MFB2 Board     copyir.com 2     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 3     copyir.com Change MFB2 Board     copyir.com Change Master Board     copyir.com
C1300    Polygon Motor malfunction
<Faulty start detection> • The Lock signal is not detected at any time during a given period of time 1 sec     copyir.com after the Polygon Motor has been energized     copyir.com <Faulty Lock signal detection> • No Lock signals are detected at any time during the 1-sec     copyir.com period which starts 1 sec     copyir.com after the first Lock     copyir.com <Out-of-timing Lock detection> • The Lock signal is not detected for a continuous 0     copyir.com5sec     copyir.com period while the Polygon Motor is in the stabilized turning state     copyir.com <Abnormal Lock detection> • The Lock signal remains ON for a continuous 5-sec     copyir.com period while the Polygon Motor remains deenergized     copyir.com    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com Check the connection between PH Assy and Master Board     copyir.com 3     copyir.com Change PH Assy     copyir.com Change Master Board     copyir.com
C133A    Communications error (G/A)
Communications with the gate array for expansion I/O (the IC mounted on the Master Board) fail    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com Check the connection between each of the following and Master Board     copyir.com A     copyir.com 2nd Drawer paper source unit B     copyir.com 3rd Drawer paper source unit C     copyir.com 4th Drawer paper source unit D     copyir.com 5th Drawer paper source unit E     copyir.com OT-102 F     copyir.com JS-201 3     copyir.com Disconnect the connection between the copier and A to F and then turn OFF and ON the Power Switch     copyir.com- If the malfunction code display persists, change Master Board     copyir.com – If the malfunction is no longer detected, connect the connectors sequentially and turn OFF and ON the Power Switch     copyir.com When C133A is detected, check the connector of the corresponding paper source unit and, if it is intact, change the PWB-A of the unit     copyir.com
C133B    Communications error (option I/F)
The connection status of a finishing option is changed after the power has been turned ON     copyir.com    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com Check the connection between Master Board (copier) and Control Board (Finisher)     copyir.com 3     copyir.com Unplug the connector between Master Board and Control Board and turn OFF and ON the Power Switch     copyir.com – If the malfunction code display persists, change Master Board     copyir.com – If the malfunction is no longer detected, change Control Board     copyir.com
C13C0    I/C initialization failure
After failing to blow the imaging cartridge fuse two consecutive times, the I/C is determined to be new     copyir.com    1     copyir.com Reinstall I/C, reset the malfunction, and turn OFF and ON the Power Switch     copyir.com 2     copyir.com Check the connection between I/C fuse and Master Board     copyir.com 3     copyir.com Change Master Board     copyir.com
C13D0    Faulty EEPROM
EEPROM, in which no initial data is written, is found     copyir.com    1     copyir.com Reset the malfunction, turn OFF and ON the Power Switch, and unplug the power cord and plug it back in     copyir.com 2     copyir.com Check the connection between IC3 of Master Board and EEPROM     copyir.com 3     copyir.com Change Master Board     copyir.com 4     copyir.com Change EEPROM     copyir.com For the precautions to be observed when changing the EEPROM, see DIS/ REASSEMBLY, ADJUSTMENT     copyir.com
C13F0    HSYNC detection failure
• The SOS falling edge is not detected for 0     copyir.com2 sec     copyir.com or more after the Polygon Motor has been energized and laser output started     copyir.com • No SOS falling edges are detected while VIA remains ON     copyir.com    1     copyir.com Reset the malfunction and turn OFF and ON the Power Switch     copyir.com 2     copyir.com Check the connection between PH Assy and Master Board     copyir.com 3     copyir.com Change PH Assy     copyir.com Change Master Board     copyir.com

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