توشیبا Toshiba 3910
1404-08-13
نماد اعتماد از وزارت صنعت و معدن
تمامی حقوق این سایت متعلق به کپی ایران بوده و هر گونه بهرهبرداری از آن مستلزم کسب اجازه میباشد.
C0002 Paper feed communication error
When the printer control board (PRCB) is receiving data, a communication error is detected copyir.com 1 Turn OFF the main power switch, disconnect and then connect the power cord copyir.com Wait for 10 sec copyir.com or more after connect the power cord, and turn ON the main power switch copyir.com 2 Rewrite the firmware copyir.com 3 Replace PRCB copyir.com
C0106 Tray 3/LCT paper feed motor turning at abnormal timing
• The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary copyir.com • The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary copyir.com When PC-110 or PC-210 is installed: 1 Check the connector between M111-PCCB CN5 for proper connection and correct as necessary copyir.com 2 Check the connector of M111 for proper drive coupling and correct as necessary copyir.com 3 M111 operation check PCCB CN5-5 (CW/CCW) PC-110/PC-210 4-C copyir.com 4 Replace M111 copyir.com 5 Replace PCCB copyir.com
When PC-410 is installed: 1 Check the connector between M131-PCCB CN5 for proper connection and correct as necessary copyir.com 2 Check the connector of M131 for proper drive coupling and correct as necessary copyir.com 3 M131 operation check PCCB CN5-5 (CW/CCW) PC-410 5-J 4 Replace M131 copyir.com 5 Replace PCCB copyir.com
C0107 Tray 3/LCT vertical transport motor turning at abnormal timing
• The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary copyir.com • The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary copyir.com When PC-110 or PC-210 is installed: 1 Check the connector between M112-PCCB CN5 for proper connection and correct as necessary copyir.com 2 Check the connector of M112 for proper drive coupling and correct as necessary copyir.com 3 M112 operation check PCCB CN5-13 (CW/CCW) PC-110/PC-210 3 to 4-C copyir.com 4 Replace M112 copyir.com 5 Replace PCCB copyir.com
When PC-410 is installed: 1 Check the connector between M132-PCCB CN5 for proper connection and correct as necessary copyir.com 2 Check the connector of M132 for proper drive coupling and correct as necessary copyir.com 3 M132 operation check PCCB CN5-13 (CW/CCW) PC-410 4-J copyir.com 4 Replace M132 copyir.com 5 Replace PCCB copyir.com
C0108 Tray 4 paper feed motor turning at abnormal timing
<When PC-210 is installed> • The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary copyir.com • The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary copyir.com 1 Check the connector between M121-PCCB CN9 for proper connection and correct as necessary copyir.com 2 Check the connector of M121 for proper drive coupling and correct as necessary copyir.com 3 M121 operation check PCCB CN9-5 (CW/CCW) PC-210 6-K copyir.com 4 Replace M121 copyir.com 5 Replace PCCB
C0109 Tray 4 vertical transport motor turning at abnormal timing
<When PC-210 is installed> • The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary copyir.com • The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary copyir.com 1 Check the connector between M122-PCCB CN9 for proper connection and correct as necessary copyir.com 2 Check the connector of M122 for proper drive coupling and correct as necessary copyir.com 3 M122 operation check PCCB CN9-13 (CW/CCW) PC-210 6-K copyir.com 4 Replace M122 copyir.com 5 Replace PCCB copyir.com
C0202 Tray 1 feeder up/down abnormality
The tray 1 upper limit sensor (PS22) is not blocked even after the lapse of a given period of time after the lifting motion has been started copyir.com 1 Check the connector between M12-PRCB CN25 for proper connection and correct as necessary copyir.com 2 Check the connector of M12 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS25-relay CN30- PRCB CN26 for proper connection and correct as necessary copyir.com 4 PS25 I/O check, sensor check PRCB CN26-3 (ON) copyir.com 5 M12 operation check PRCB CN25-5 (REM) copyir.com 6 Replace M12 copyir.com 7 PRCB ICP5 conduction check copyir.com 8 Replace PRCB copyir.com
C0204 Tray 2 feeder up/down abnormality
The tray 2 upper limit sensor (PS22) is not blocked even after the lapse of a given period of time after the lifting motion has been started copyir.com 1 Check the connector between M13-PRCB CN20 for proper connection and correct as necessary copyir.com 2 Check the connector of M13 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS22-relay CN40- PRCB CN19 for proper connection and correct as necessary copyir.com 4 PS22 I/O check, sensor check PRCB CN19-9 (ON) copyir.com 5 M13 operation check PRCB CN20-5 (REM) copyir.com 6 Replace M13 copyir.com 7 PRCB ICP4 conduction check copyir.com 8 Replace PRCB copyir.com
C0206 Tray 3 lift-up failure
The tray 3 upper limit sensor (PS116) is not blocked even after the set period of time has elapsed after the paper lift-up operation for the drawer began copyir.com 1 Check the connector between M113-PCCB CN6 for proper connection and correct as necessary copyir.com 2 Check the connector of M113 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS116-relay CN24- PCCB CN4 for proper connection and correct as necessary copyir.com 4 PS116 I/O check, sensor check PCCB CN4-3 (ON) copyir.com 5 M113 operation check PCCB CN6-8 to 9 copyir.com 6 Replace M113 copyir.com 7 Replace PCCB copyir.com 8 Replace MFPB copyir.com
C0208 Tray 4 lift-up failure
The tray 4 upper limit sensor (PS126) is not blocked even after the set period of time has elapsed after the paper lift-up operation for the drawer began copyir.com 1 Check the connector between M123-PCCB CN8 for proper connection and correct as necessary copyir.com 2 Check the connector of M123 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS126-relay CN47- PCCB CN7 for proper connection and correct as necessary copyir.com 4 PS126 I/O check, sensor check PCCB CN7-3 copyir.com 5 M123 operation check PCCB CN8-8 to 9 copyir.com 6 Replace M123 copyir.com 7 Replace PCCB copyir.com 8 Replace MFPB copyir.com
C0210 LCT lift failure
• The main tray upper limit sensor (PS136) is not blocked even after the set period of time has elapsed after the paper lift-up operation for the drawer began copyir.com • The shifter stop / lower limit position sensor (PS138) is not unblocked even after the set period of time has elapsed after the paper lift-up operation for the drawer began copyir.com • The main tray upper limit sensor (PS136) is not blocked even after the set period of time has elapsed after the paper lift-up operating copyir.com • The main tray upper limit sensor (PS136) is not unblocked even after the set period of time has elapsed after the paper lift-down operation began copyir.com • The shifter stop / lower limit position sensor (PS138) is not blocked even after the set period of time has elapsed after the paper lift-down operation began copyir.com 1 Check the connector between M134-PCCB CN10 for proper connection and correct as necessary copyir.com 2 Check the connector of M134 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS136-relay CN1- PCCB CN4 for proper connection and correct as necessary copyir.com 4 Check the connector between PS138-relay CN16- PCCB CN14 for proper connection and correct as necessary copyir.com 5 PS136 I/O check, sensor check PCCB CN4-3 (ON) PC-410 8-J copyir.com 6 PS138 I/O check, sensor check PCCB CN14-6 (ON) PC-410 4-J copyir.com 7 M134 operation check PCCB CN10-1 to 2 PC-410 6-J copyir.com 8 Replace M134 copyir.com 9 PCCB IC2 conduction check copyir.com 10 Replace PCCB copyir.com
C0211 Manual feed up/down abnormality
• Paper does not unblock the bypass lift-up position sensor (PS26) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position copyir.com • The bypass lift-up position sensor (PS26) is not blocked even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position copyir.com 1 Check the connector between M1-PRCB CN31 for proper connection and correct as necessary copyir.com 2 Check the connector of M1 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS26-relay CN19- PRCB CN27 for proper connection and correct as necessary copyir.com 4 Check the connector between SD1-relay CN21-relay CN19-PRCB CN27 for proper connection and correct as necessary copyir.com 5 PS26 I/O check, sensor check PRCB CN27-13 (ON) 4-C copyir.com 6 SD1 operation check PRCB CN27-10 (ON) 4-C 7 copyir.com M1 operation check PRCB CN31-2 (REM) PRCB CN31-5 (LOCK) copyir.com 8 Replace M1 copyir.com 9 PRCB ICP5 conduction check copyir.com 10 Replace PRCB copyir.com
C0214 LCT shift failure
• The shifter stop / lower limit position sensor (PS138) is not blocked even after the set period of time has elapsed after the shift operation began (shift to the right) copyir.com • The shifter home sensor (PS139) is not unblocked even after the set period of time has elapsed after the shift operation began (shift to the right) copyir.com • The shifter stop / lower limit position sensor (PS138) is not unblocked even after the set period of time has elapsed after the return operation began (shift to the left) copyir.com • The shifter home sensor (PS139) is not blocked even after the set period of time has elapsed after the return operation began (shift to the left) copyir.com 1 Check the connector between M133-PCCB CN10 for proper connection and correct as necessary copyir.com 2 Check the connector of M133 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS138-relay CN16- PCCB CN14 for proper connection and correct as necessary copyir.com 4 Check the connector between PS139-relay CN16- PCCB CN14for proper connection and correct as necessary copyir.com 5 PS138 I/O check, sensor check PCCB CN14-6 (ON) PC-410 4-J copyir.com 6 PS139 I/O check, sensor check PCCB CN14-3 (ON) PC-410 4-J copyir.com 7 M133 operation check PCCB CN10-3 to 4 PC-410 6-J copyir.com 8 Replace M133 copyir.com 9 PCCB IC2 conduction check copyir.com 10 Replace PCCB copyir.com
C1004 FNS communication error
<When FS-533 or FS-534 is installed> When the FS control board (FSCB) is receiving data, a communication error is detected copyir.com
<When JS-506 is installed> When the JS control board (JSCB) is receiving data, a communication error is detectedce M121 copyir.com 1 Turn OFF the main power switch, disconnect and then connect the power cord copyir.com Wait for 10 sec copyir.com or more after connect the power cord, and turn ON the main power switch copyir.com 2 Rewrite the firmware copyir.com 3 Replace FSCB (FS-533/FS-534) When JS-506 is installed Step Action Control signal Location of electrical components 1 Turn OFF the main power switch, disconnect and then connect the power cord copyir.com Wait for 10 sec copyir.com or more after connect the power cord, and turn ON the main power switch copyir.com 2 Rewrite the firmware copyir.com 3 Replace JSCB copyir.com
C1081 SD communication error
<When FS-534+SD-511 is installed> When a communication error is detected between the FS control board (FSCB) and the SD control board (SDDB) copyir.com 1 Turn OFF the main power switch, disconnect and then connect the power cord copyir.com Wait for 10 sec copyir.com or more after connect the power cord, and turn ON the main power switch copyir.com 2 Rewrite the firmware copyir.com 3 Replace SDDB copyir.com 4 Replace FSCB copyir.com
C1102 Main tray up/down motor’s drive malfunction
<When FS-533 is installed> • While the exit tray is being lifted, the stapler movement motor (M107) is not unblocked after the set period of time has elapsed after the tray lift up motor (M109) is turned ON copyir.com • While the exit tray is being lowered, the stapler movement motor (M107) is not blocked after the set period of time has elapsed after the tray lift up motor (M109) is turned ON
<When FS-534 is installed> • While the exit tray is being lifted, the main tray upper position sensor (PS26/PS27) is not blocked and the main tray upper position detect switch (SW2) is not turned ON, even after the main tray up/down motor (M11) turns by the set number of times copyir.com • While the exit tray is being lowered, the main tray full detection sensor (PS29) is not blocked after the set period of time has elapsed after the main tray up/down motor (M11) is turned ON copyir.comc When FS-533 is installed: 1 Check the connector between M109-FSCB CN108 for proper connection and correct as necessary copyir.com 2 Check the connector of M109 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS107-FSCB CN110 for proper connection and correct as necessary copyir.com 4 PS107 I/O check, sensor check FSCB CN110 FS-533 7-D to E 5 M109 operation check FSCB CN108 FS-533 10-E copyir.com 6 Replace M109 copyir.com 7 FSCB CP109 conduction check copyir.com 8 Replace FSCB copyir.com
When FS-534 is installed: 1 Check the motor and sensor connectors for proper connection, and correct as necessary copyir.com 2 Check the connector of M11 for proper drive coupling, and correct as necessary copyir.com 3 PS26 I/O check, sensor check FSCB J14<A>-5 (ON) FS-534 2-C copyir.com 4 PS27 I/O check, sensor check FSCB J14<B>-8 (ON) FS-534 3-C copyir.com 5 PS29 I/O check, sensor check FSCB J14<A>-8 (ON) FS-534 4-C copyir.com 6 SW2 operation check copyir.com 7 M11 operation check FSCB J9<A>-9 to 10 FS-534 10-C to D copyir.com 8 Replace M11 copyir.com 9 Replace FSCB copyir.com
C1103 Alignment plate motor/Fr’s malfunction
<When FS-533 is installed> • The alignment plate home sensor/F (PS108) is not unblocked after the set period of time has elapsed after the plate drive starts from the home position copyir.com • The alignment plate home sensor/F (PS108) is not blocked after the set period of time has elapsed after the alignment motor/F (M105) is turned ON to return the plate to the home position copyir.com
<When FS-534 is installed> • The alignment plate/F home sensor (PS12) is not unblocked after the set period of time has elapsed after the plate drive starts from the home position copyir.com • The alignment plate/F home sensor (PS12) is not blocked after the set period of time has elapsed after the alignment motor/front (M7) is turned ON to return the plate to the home position copyir.com • The alignment plate/F does not reach the specified position within the set period of time When FS-533 is installed: 1 Check the connector between M105-FSCB CN102 for proper connection and correct as necessary copyir.com 2 Check the connector of M105 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS108-FSCB CN102 for proper connection and correct as necessary copyir.com 4 PS108 I/O check, sensor check FSCB CN102 FS-533 7-J copyir.com 5 M105 operation check FSCB CN102 FS-533 7-J copyir.com 6 Replace M105 copyir.com 7 FSCB CP105 conduction check copyir.com 8 Replace FSCB copyir.com
When FS-534 is installed: 1 Check the connector between M7-FSCB J4 for proper connection and correct as necessary copyir.com 2 Check the connector of M7 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS12-FSCB J4 for proper connection and correct as necessary copyir.com 4 PS12 I/O check, sensor check FSCB J4<B>-4 (ON) FS-534 13-C copyir.com 5 M7 operation check FSCB J4<A>-5 to 8 FS-534 11-C to D copyir.com 6 Replace M7 copyir.com 7 Replace FSCB copyir.com
C1105 Bundle eject motor’s drive malfunction
<When FS-534 is installed> • The gripper home position sensor (PS18) does not block even after the set period of time has elapsed after the gripper position detection sensor (PS19) unblocked copyir.com • The gripper position detection sensor (PS19) does not block even after the set period of time has elapsed after it unblock • The gripper position detection sensor (PS19) does not block even after the set period of time has elapsed after the gripper home position sensor (PS18) unblocked copyir.com • The gripper home position sensor (PS18) does not block even after the set period of time has elapsed after the bundle eject motor (M10) unblocked copyir.com • The gripper home position sensor (PS18) and the gripper position detection sensor (PS19) are blocked at the same time copyir.com 1 Check the motor and sensor connectors for proper connection, and correct as necessary copyir.com 2 Check the connector of M10 for proper drive coupling, and correct as necessary copyir.com 3 PS18 I/O check, sensor check FSCB J13-13 (ON) FS-534 7-C copyir.com 4 PS19 I/O check, sensor check FSCB J12-3 (ON) FS-534 7-C copyir.com 5 M10 operation check FSCB J13-1 to 2 FS-534 8-C to D copyir.com 6 Replace M10 copyir.com 7 Replace FSCB copyir.com
C1106 Stapler movement motor’s malfunction
<When FS-533 is installed> • The stapler home sensor (PS110) is not unblocked after the laps of given time after it started operating from the home position copyir.com • The stapler home sensor (PS110) is not unblocked after the laps of give time after the stapler movement motor (M107) turned ON when it returned to the home position copyir.com
<When FS-534 is installed> • The stapler home position sensor (Rear) (PS23) is not blocked or unblocked even after the set period of time has elapsed after the side stapler movement motor (M13) turned ON copyir.com • The stapler does not reach the specified position within the set period of time copyir.com J When FS-533 is installed: 1 Check the connector between M107-STREYB CN123 for proper connection, and correct as necessary copyir.com 2 Check the connector of M107 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS110-FSCB CN110 for proper connection, and correct as necessary copyir.com 4 PS110 I/O check, sensor check FSCB CN110 FS-533 8-D to E copyir.com 5 M107 operation check STREYB CN123-5 to 8 FS-533 5-L copyir.com 6 Replace M107 copyir.com 7 Replace STREYB copyir.com 8 FSCB CP107 conduction check copyir.com 9 Replace FSCB copyir.com
When FS-534 is installed: 1 Check the connector between M13-relay CN3-FSCB J11 for proper connection, and correct as necessary copyir.com 2 Check the connector of M13 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS23-relay CN3-FSCB J11 for proper connection, and correct as necessary copyir.com 4 PS23 I/O check, sensor check FSCB J11<B>-3 (ON) FS-534 4-C copyir.com 5 M13 operation check FSCB J11<A>-1 to 4 FS-534 4-C to D copyir.com 6 Replace M13 copyir.com 7 Replace FSCB copyir.com
C1109 Stapler motor’s drive malfunction
<When FS-533 is installed> The stapler home sensor (PS110) is not blocked even after the set period of time has elapsed after the stapler motor turned ON copyir.com
<When FS-534 is installed> • The stapler home position sensor (Rear) (PS23) is not blocked or unblocked even after the set period of time has elapsed after the stapler motor (M14) turned ON copyir.com • The stapler position sensor (Center) (PS24) is blocked, when the stapler motor (M14) is running copyir.com When FS-533 is installed: 1 Check the connector between the stapler unit- STREYB CN122 and CN123 for proper connection and correct as necessary copyir.com 2 Check the connector of the stapler unit for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS110-FSCB CN110 for proper connection and correct as necessary copyir.com 4 PS110 I/O check, sensor check FSCB CN110 FS-533 8-D to E copyir.com 5 Replace the stapler unit copyir.com 6 Replace STREYB copyir.com 7 Replace FSCB copyir.com
When FS-534 is installed: 1 Check the connector between the stapler unit-relay CN4-FSCB J11 for proper connection and correct as necessary copyir.com 2 Check the connector of the stapler unit for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS23-relay CN3-FSCB J11 for proper connection and correct as necessary copyir.com 4 Check the connector between PS24-relay CN3-FSCB J11 for proper connection and correct as necessary copyir.com 5 PS23 I/O check, sensor check FSCB J11<B>-3 (ON) FS-534 4-C copyir.com 6 PS24 I/O check, sensor check FSCB J11<B>-6 (ON) FS-534 4 to 5-C copyir.com 7 Replace the stapler unit copyir.com 8 Replace FSCB copyir.com
C1112 Stapler motor’s malfunction
<When FS-534+SD-511 is installed> • The stapler home sensor is not turned ON even after the set period of time has elapsed while the stapler motor is energized copyir.com • The stapler home sensor is not turned OFF even after the set period of time has elapsed after the stapler home sensor is turned ON copyir.com 1 Check the connector between the staple unit-SDDB J4 for proper connection and correct as necessary copyir.com 2 Check the connector of the staple unit for proper drive coupling and correct as necessary copyir.com 3 Replace the staple unit copyir.com 4 Replace SDDB copyir.com 5 Replace FSCB copyir.com
C1113 Center-staple lead edge stopper motor malfunction
<When FS-534+SD-511 is installed> The stopper home sensor (PS6) is not blocked or unblocked even after the set period of time has elapsed after the stopper drive motor (M4) is turned ON copyir.com 1 Check the connector between M4-SDDB J10 for proper connection and correct as necessary copyir.com 2 Check the connector of M4 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS6-SDDB J10 for proper connection, and correct as necessary copyir.com 4 PS6 I/O check, sensor check SDDB J10-5 (ON) SD-511 2-G copyir.com 5 M4 operation check SDDB J10-6 to 9 SD-511 1 to 2-F to G copyir.com 6 Replace M4 copyir.com 7 Replace SDDB copyir.com 8 Replace FSCB copyir.com
C1114 Center-staple front adjust drive motor malfunction
<When FS-534+SD-511 is installed> The alignment home sensor (PS4) is not blocked or unblocked even after the set period of time has elapsed after the alignment motor (M3) is turned ON copyir.com 1 Check the connector between M3-relay CN10-SDDB J7 for proper connection and correct as necessary copyir.com 2 Check the connector of M3 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS4-relay CN10-SDDB J7 for proper connection, and correct as necessary copyir.com 4 PS4 I/O check, sensor check SDDB J7-6 (ON) SD-511 6-F copyir.com 5 M3 operation check SDDB J7 7 to 10 SD-511 5-F to G copyir.com 6 Replace M3 copyir.com 7 Replace SDDB copyir.com 8 Replace FSCB copyir.com
C1115 Center-staple knife drive motor malfunction
<When FS-534+SD-511 is installed> The center fold knife home sensor (PS8) is not blocked or unblocked even after the set period of time has elapsed after the center fold knife motor (M9) is turned ON copyir.com 1 Check the connector between M9-SDDB J11 for proper connection and correct as necessary copyir.com 2 Check the connector of M9 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS8-relay CN10-SDDB J7 for proper connection, and correct as necessary copyir.com 4 PS8 I/O check, sensor check SDDB J7-3 (ON) SD-511 6-G copyir.com 5 M9 operation check SDDB J11 11 to 20 SD-511 1 to 2-B copyir.com 6 Replace M9 copyir.com 7 Replace SDDB copyir.com 8 Replace FSCB copyir.com
C1132 Punch drive motor’s malfunction
<When FS-533+PK-519 is installed> • The puncher drive cam sensor (PS203) or puncher home sensor (PS204) is not blocked or unblocked even after the set period of time has elapsed while the punch motor (M201) is energized copyir.com • The punch motor sensor (PS202) does not turn ON after the punch motor (M201) stopped copyir.com • The holes with other marketing area is set in [Service Mode] – [Finisher] – [Punch Option Setting]
<When FS-534+PK-520 is installed> The punch home sensor (PS1) is not blocked or unblocked even after the set period of time has elapsed while the punch drive motor (M1) is energized copyir.com When FS-533+PK-519 is installed: 1 Check the number of the holes in [Service Mode] – [Finisher] – [Punch Option Setting] copyir.com 2 Check the connector between M201-PKCB CN203 for proper connection, and correct as necessary copyir.com 3 Check the connector of M201 for proper drive coupling, and correct as necessary copyir.com 4 Check the connector between PS202-PKCB CN204 for proper connection, and correct as necessary copyir.com 5 Check the connector between PS203-PKCB CN204 copyir.com for proper connection, and correct as necessary copyir.com 6 Check the connector between PS204-PKCB CN204 for proper connection, and correct as necessary copyir.com 7 PS202 I/O check, sensor check PKCB CN204 FS-533 (PK-519) 5-C copyir.com 8 PS203 I/O check, sensor check PKCB CN204 FS-533 (PK-519) 6-C copyir.com 9 PS204 I/O check, sensor check PKCB CN204 FS-533 (PK-519) 6-C copyir.com 10 M201 operation check PKCB CN203-1 to 2 FS-533 (PK-519) 4-C copyir.com 11 Replace M201 copyir.com 12 PKCB F201 conduction check copyir.com 13 Replace PKCB copyir.com 14 Replace FSCB copyir.com
When FS-534+PK-520 is installed: 1 Check the connector between M1-relay CN351-FSCB J7 for proper connection, and correct as necessary copyir.com 2 Check the connector of M1 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS1-FSCB J7 for proper connection, and correct as necessary copyir.com 4 PS1 I/O check, sensor check FSCB J7-5 (ON) FS-534 (PK-520) 7-K copyir.com 5 M1 operation check FSCB J7 7 to 8 FS-534 (PK-520) 7-K 6 Replace M1 copyir.com 7 Replace FSCB copyir.com
C1140 Alignment plate motor/Rr’s malfunction
<When FS-533 is installed> • The alignment plate home sensor/R (PS109) is not unblocked after the set period of time has elapsed after the plate drive starts from the home position copyir.com • The alignment plate home sensor/R (PS109) is not blocked after the set period of time has elapsed when the plate returns to the home position copyir.com
<When FS-534 is installed> The alignment plate/R home sensor (PS13) is not blocked or unblocked even after the set period of time has elapsed while the alignment motor/Rr (M8) is energized copyir.com When FS-533 is installed: 1 Check the connector between M106-FSCB CN102 for proper connection and correct as necessary copyir.com 2 Check the connector of M106 for proper drive coupling and correct as necessary copyir.com 3 Check the connector between PS109-relay CN106- FSCB CN102 for proper connection and correct as necessary copyir.com 4 PS109 I/O check, sensor check FSCB CN102 FS-533 7-J 5 M106 operation check FSCB CN102 FS-533 8-J 6 Replace M106 copyir.com 7 FSCB CP105 conduction check copyir.com 8 Replace FSCB copyir.com
When FS-534 is installed: 1 Check the connector between M8-FSCB J12 for proper connection, and correct as necessary copyir.com 2 Check the connector of M8 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS13-FSCB J9 for proper connection, and correct as necessary copyir.com 4 PS13 I/O check, sensor check FSCB J9<B>-9 (ON) FS-534 9-C copyir.com 5 M8 operation check FSCB J12-13 to 16 FS-534 5~6-C to D 6 Replace M8 copyir.com 7 Replace FSCB copyir.com
C1141 Paddle motor’s drive malfunction
<When FS-534 is installed> The upper paddle homeposition detection sensor (PS14) is not blocked or unblocked even after the set period of time has elapsed while the FNS paddle motor (M5) is turning copyir.com 1 Check the connector between M5-FSCB J4 for proper connection, and correct as necessary copyir.com 2 Check the connector of M5 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS14-FSCB J4 for proper connection, and correct as necessary copyir.com 4 PS14 I/O check, sensor check FSCB J4<B>-7 (ON) FS-534 13-C copyir.com 5 M5 operation check FSCB J4<A>-5 to 8 FS-534 12-C to D copyir.com 6 Replace M5 copyir.com 7 Replace FSCB copyir.com
C1144 Pre-eject drive motor’s malfunction
<When FS-534 is installed> • The pre-eject home sensor (PS21) is not blocked or unblocked even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON copyir.com • The pre-eject away sensor (PS22) is not blocked or unblocked even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON copyir.comk 1 Check the connector between M9-relay CN7<A>- FSCB J13 for proper connection, and correct as necessary copyir.com 2 Check the connector of M9 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS21-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary copyir.com 4 Check the connector between PS22-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary copyir.com 5 PS21 I/O check, sensor check FSCB J12-6 (ON) FS-534 6-C copyir.com 6 PS22 I/O check, sensor check FSCB J12-9 (ON) FS-534 6-C copyir.com 7 M9 operation check FSCB J13-3 to 4 FS-534 8-C to D copyir.com 8 Replace M9 copyir.com 9 Replace FSCB copyir.com
C1145 Trailing edge stopper motor’s malfunction
<When FS-534 is installed> The trailing edge stopper home position detection sensor (PS20) is not blocked or unblocked even after the set period of time has elapsed after the trailing edge stopper motor (M6) is turned ON copyir.com 1 Check the connector between M6-FSCB J5 for proper connection, and correct as necessary copyir.com 2 Check the connector of M6 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS20-relay CN22-FSCB J5 for proper connection, and correct as necessary copyir.com 4 PS20 I/O check, sensor check FSCB J5-9 (ON) FS-534 9-K copyir.com 5 M6 operation check FSCB J5-13 to 16 FS-534 9-K copyir.com 6 Replace M6 copyir.com 7 Replace FSCB copyir.com
C1156 Center-staple paddle roller motor malfunction (trailing edge)
<When FS-534+SD-511 is installed> The paddle home sensor (PS5) is not blocked or unblocked even after the set period of time has elapsed while the SD paddle motor (M7) is energized copyir.com 1 Check the connector between M7-SDDB J8 for proper connection and correct as necessary copyir.com 2 Check the connector of M7 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS5-SDDB J8 for proper connection and correct as necessary copyir.com – – 5 PS5 I/O check, sensor check SDDB J8-3 (ON) SD-511 3 to 4-G copyir.com 7 M7 operation check SDDB J8 4 to 7 SD-511 3-F to G copyir.com 8 Replace M7 copyir.com 9 Replace SDDB copyir.com 10 Replace FSCB copyir.com
C1182 Shift motor drive malfunction
<When JS-506 is installed> • The tray shift home sensor (PS1) is not unblocked after the set period of time has elapsed after the tray shift motor (M1) is turned ON (start of moving to the home position copyir.com) • The tray shift home sensor (PS1) is not blocked after the set period of time has elapsed after the tray shift motor (M1) is turned ON (start of moving to the shift position copyir.com) 1 Check the connector between M1-JSCB CN208 for proper connection and correct as necessary copyir.com 2 Check the connector of M1 for proper drive coupling, and correct as necessary copyir.com – – 3 Check the connector between PS1-JSCB CN208 for proper connection and correct as necessary copyir.com 4 PS1 I/O check, sensor check JSCB CN208-5 (ON) JS-506 5-C copyir.com 5 M1 operation check JSCB CN208 1 (DRV) JS-506 4 to 5-C copyir.com 6 Replace M1 copyir.com 7 JSCB ICP3 conduction check copyir.com 8 Replace JSCB copyir.com
C1184 Paper discharge control motor’s malfunction
<When FS-534 is installed> The paper delivery control sensor (PS28) is not blocked or unblocked even after the set period of time has elapsed while the paper receiving control motor (M12) is energized copyir.com 1 Check the connector between M12-relay CN1-FRCB J14 for proper connection, and correct as necessary copyir.com 2 Check the connector of M12 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS28-relay CN1-FRCB J14 for proper connection, and correct as necessary copyir.com 4 PS28 I/O check, sensor check FSCB J14<B>-3 (ON) FS-534 2~3-C copyir.com 5 M12 operation check FSCB J14<A>-9 to 12 FS-534 2-C to D copyir.com 6 Replace M12 copyir.com 7 Replace FSCB copyir.com
C1195 Paper discharge control motor’s malfunction
<When FS-534+SD-511 is installed> The curl cover detection sensor (PS2) is not blocked or unblocked even after the set period of time has elapsed after the paper discharge control motor (M2) is turned ON copyir.com 1 Check the connector between M2-relay CN3-relay CN2-SDDB J5 for proper connection, and correct as necessary copyir.com 2 Check the connector of M2 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS2-relay CN3-relay CN2-SDDB J5 for proper connection, and correct as necessary copyir.com 4 PS2 I/O check, sensor check SDDB J5 3 (ON) SD-511 3-B 5 M2 operation check SDDB J5 4 to 7 SD-511 3-B copyir.com 6 Replace M2 copyir.com 7 Replace SDDB copyir.com 8 Replace FSCB copyir.com
C1196 Center fold roller motor’s malfunction
<When FS-534+SD-511 is installed> The guide home sensor (PS7) is not blocked or unblocked even after the set period of time has elapsed after the center fold roller motor (M8) is turned ON copyir.com 1 Check the connector between M8-SDDB J8 for proper connection, and correct as necessary copyir.com 2 Check the connector of M8 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS7-SDDB J9 for proper connection, and correct as necessary copyir.com 4 PS7 I/O check, sensor check SDDB J9-6 (ON) SD-511 4-G copyir.com 5 M8 operation check SDDB J10 6 to 9 SD-511 1 to 2-F to G copyir.com 6 Replace M8 copyir.com 7 Replace SDDB copyir.com 8 Replace FSCB copyir.com
C1197 Tri-folding guide motor’s malfunction
<When FS-534+SD-511 is installed> The tri-folding gate home sensor (PS11) is not blocked or unblocked even after the set period of time has elapsed while the tri-folding guide motor (M6) is energized copyir.com 1 Check the connector between M6-SDDB J9 for proper connection, and correct as necessary copyir.com – – 2 Check the connector of M6 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS11-SDDB J8 for proper connection, and correct as necessary copyir.com 4 PS11 I/O check, sensor check SDDB J8-10 (ON) SD-511 3-G copyir.com 5 M6 operation check SDDB J9 7 to 10 SD-511 4-F to G copyir.com 6 Replace M6 copyir.com 7 Replace SDDB copyir.com 8 Replace FSCB copyir.com
C11A1 Exit roller pressure/ retraction malfunction
<When FS-533 is installed> The pick up roller position sensor (PS105) is turned neither ON nor OFF even after the set period of time has elapsed after the exit roller lift up motor (M104) is turned ON copyir.com 1 Check the connector between M104-FSCB CN109 for proper connection and correct as necessary copyir.com 2 Check the connector of M104 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS105-FSCB CN110 for proper connection and correct as necessary copyir.com 4 PS105 I/O check, sensor check FSCB CN110 FS-533 7-D to E copyir.com 5 M104 operation check FSCB CN109 FS-533 9-D to E copyir.com 6 Replace M104 copyir.com 7 FSCB CP104 conduction check copyir.com 8 Replace FSCB copyir.com
C11A2 Accommodation roller pressure/ retraction malfunction
<When FS-534 is installed> The receiving roller retraction sensor (PS11) is not blocked or unblocked even after the set period of time has elapsed after the receiving roller retraction motor (M4) is turned ON copyir.com 1 Check the connector between M4-FSCB J4 for proper connection and correct as necessary copyir.com 2 Check the connector of M4 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS11-FSCB J4 for proper connection, and correct as necessary copyir.com 4 PS11 I/O check, sensor check FSCB J4<B>-16 (ON) FS-534 13-C copyir.com 5 M4 operation check FSCB J4<A>-1 to 4 FS-534 11-C to D copyir.com 6 Replace M4 copyir.com 7 Replace FSCB copyir.com
C11E1 Paper exit switching drive malfunction
<When FS-534 is installed> The exchange folded knife home position sensor (PS30) is not blocked or unblocked even after the set period of time has elapsed after the FNS entry transport motor (M2) is turned ON copyir.com 1 Check the connector between M2-FSCB J9 for proper connection and correct as necessary copyir.com 2 Check the connector of M2 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS30-FSCB J4 for proper connection, and correct as necessary copyir.com 4 PS30 I/O check, sensor check FSCB J4<A>-15 (ON) FS-534 12-C copyir.com 5 M2 operation check FSCB J9<A>-1 to 4 FS-534 10 to 11-B to C copyir.com 6 Replace M2 copyir.com 7 Replace FSCB copyir.com
C1402 FS nonvolatile memory error
<When FS-533 is installed> When the main power switch is turned ON, malfunctioning of the nonvolatile memory on the FS control board (FSCB) is detected copyir.com 1 Disconnect and then connect the power cord copyir.com Turn OFF the main power switch, wait for 10 sec copyir.com or more, and turn ON the main power switch copyir.com 2 Rewrite the firmware copyir.com 3 Replace FSCB copyir.com
C2355 Transfer belt cleaner cooling fan motor’s failure to turn
The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning copyir.com 1 Check the connector between FM2-relay CN115- PRCB CN13 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM2 operation check PRCB CN13-8 (REM) PRCB CN13-10 (LOCK) 24-C copyir.com 4 Replace FM2 copyir.com 5 PRCB ICP3 conduction check copyir.com 6 Replace PRCB copyir.com
C2414 Developing unit/K new article release
The status with the new unit is not cleared after the new developing unit is set copyir.com 1 Reinstall developing unit copyir.com 2 Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary copyir.com 3 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary copyir.com 4 Replace the developing unit copyir.com 5 Replace FRB copyir.com 6 Replace PRCB copyir.com
C2557 Abnormally low toner density detected black TCR sensor
When sampling data is determined in TC ratio calculation control, TCR sensor output is higher than a predetermined value for a predetermined number of times in a row even though there is toner in the sub hopper 1 Perform image troubleshooting procedure if image density is low copyir.com 2 Reinstall developing unit copyir.com 3 Reinstall toner cartridge copyir.com 4 Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary copyir.com 5 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary copyir.com 6 M10 operation check M10 PRCB CN14-13 to 16 20-C 7 M6, M7 copyir.com M8, M9 operation check PRCB CN14-13 to 16 (M6) PRCB CN14-9 to 12 (M7) PRCB CN14-5 to 8 (M8) PRCB CN14-1 to 4 (M9) 19 to 20-C copyir.com 8 If the toner empty sensor and its surroundings inside the sub hopper are dirtied with toner, clean them copyir.com 9 Replace the developing unit – – 10 Replace FRB copyir.com 11 PRCB ICP21, ICP40, ICP41, ICP44, ICP46 conduction check copyir.com 12 Replace PRCB copyir.com
C2558 Abnormally high toner density detected black TCR sensor
The TC ratio of the toner determined by the toner replenishment control is detected to be the predetermined value or over for consecutive times copyir.com 1 Reinstall developing unit copyir.com 2 Reinstall toner cartridge copyir.com 3 Check the connector between developing unit-FRB CN13, CN14, CN15, CN16, CN10 for proper connection and correct as necessary copyir.com 4 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary copyir.com 5 Replace the developing unit copyir.com 6 Replace FRB copyir.com 7 Replace PRCB copyir.com
C255C Black TCR sensor adjustment failure
TCR sensor automatic adjustment does not function properly, failing to adjust to an appropriate value copyir.com 1 Reinstall developing unit copyir.com 2 Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary copyir.com 3 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary copyir.com 4 M10 operation check PRCB CN14-17 to 20 20-C 5 M6, M7, M8, M9 operation check PRCB CN14-13 to 16 (M6) PRCB CN14-9 to 12 (M7) PRCB CN14-5 to 8 (M8) PRCB CN14-1 to 4 (M9) 19 to 20-C copyir.com 6 Replace the developing unit copyir.com 7 Replace FRB copyir.com 8 PRCB ICP21, ICP40, ICP43, ICP44, ICP46 conduction check copyir.com 9 Replace PRCB copyir.com
C2564 Black TCR sensor failure
TCR sensor automatic adjustment does not function properly, failing to adjust to an appropriate value copyir.com 1 Reinstall developing unit copyir.com 2 Check the connector between developing unit-FRB CN13, CN14, CN15, CN16 for proper connection and correct as necessary copyir.com 3 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary copyir.com 4 Replace the developing unit copyir.com 5 Replace FRB copyir.com 6 Replace PRCB copyir.com
C2650 Main backup media access error
• The re-written data, which has been read out, checked and founded as error, is read out again and found as error copyir.com • The error was found when reading out the counter value copyir.com • MFP detects that the SSD board is not mounted copyir.com 1 Check the connector from SSDB to MFPB for proper connection and correct as necessary copyir.com 2 Check the harness from MFPB to PRCB for proper connection and correct as necessary copyir.com 3 Replace MFPB copyir.com 4 Replace PRCB copyir.com 4 copyir.com1 copyir.com Check that the trouble code “C4802” appears and then display service mode copyir.com 4 copyir.com2 copyir.com Call the Enhanced Security to the screen copyir.com 4 copyir.com3 copyir.com Touch [Engine Data Backup] copyir.com 4 copyir.com4 copyir.com Touch [Engine Data Load mode], and press the Start key copyir.com 4 copyir.com5 copyir.com Select [Yes], and press the Start key again copyir.com 4 copyir.com6 copyir.com Check that the result “OK” appears copyir.com 4 copyir.com7 copyir.com Turn OFF the main power switch and turn it ON again more than 10 seconds after copyir.com 4 copyir.com8 copyir.com Update the PRCB firmware copyir.com 4 copyir.com9 copyir.com Make the specified readjustments copyir.com 5 If the above actions do not solve the problem, contact KMBT copyir.com
C2A14 Drum unit/K new release failure
The status with the new unit is not cleared after the new drum unit is set copyir.com 1 Clean the connection between the drum unit and the machine if dirty copyir.com 2 Reinstall drum unit copyir.com 3 Check the connector between drum unit-FRB CN12 for proper connection and correct as necessary copyir.com 4 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary copyir.com 5 Replace the drum unit copyir.com 6 Replace FRB copyir.com 7 Replace PRCB copyir.com
C3101 Fusing roller separation failure
• With the fusing roller being retracted, the fusing pressure home sensor (PS38) is not unblocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating copyir.com • With the fusing roller being pressed, the fusing pressure home sensor (PS38) is not blocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating copyir.com 1 Check the connector between M11-PRCB CN13 for proper connection and correct as necessary copyir.com 2 Check the connector between fusing unit-relay CN98, CN99, CN104-PRCB CN5 for proper connection and correct as necessary copyir.com 3 PS38 I/O check, sensor check PRCB CN5-12 (ON) 27 to 28-C copyir.com 4 M11 operation check PRCB CN13-1 to 4 25-C copyir.com 5 Replace M11 copyir.com 6 Replace the fusing unit copyir.com 7 PRCB IC26 conduction check copyir.com 8 Replace PRCB copyir.com
C3201 Fusing motor failure to turn
The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary copyir.com 1 Check the connector between M3-PRCB CN2 for proper connection and correct as necessary copyir.com 2 Check the loading status of the fusing unit drive, and correct the error as necessary copyir.com 3 M3 operation check PRCB CN2-9 (REM) PRCB CN2-12 (LOCK) 27-I to J copyir.com 4 Replace M3 copyir.com 5 Replace PRCB copyir.com
C3202 Fusing motor turning at abnormal timing
The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary copyir.com 1 Check the connector between M3-PRCB CN2 for proper connection and correct as necessary copyir.com 2 Check the loading status of the fusing unit drive, and correct the error as necessary copyir.com 3 M3 operation check PRCB CN2-9 (REM) PRCB CN2-12 (LOCK) 27-I to J copyir.com 4 Replace M3 copyir.com 5 Replace PRCB copyir.com
C3302 Paper cooling fan failure to turn
The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary copyir.com 1 Check the connector between FM8-relay CN106- PRCB CN12 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM8 operation check PRCB CN12-1 (REM) PRCB CN12-3 (LOCK) 26-C copyir.com 4 Replace FM8 copyir.com 5 PRCB ICP3 conduction check copyir.com 6 Replace PRCB copyir.com
C3425 Fusing warm-up trouble
• Detected temperature of the heating roller temperature sensor (TEMS) does not go up a given range of temperature even after a lapse of given period of time at warm up copyir.com • The warm-up is not completed even after the set period of time has elapsed after the warm-up is started copyir.com • Less than the predetermined temperature of the heating roller temperature sensor (TEMS), even after a predetermined period of time after warm-up is complete copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the open/close operation of the right door copyir.com 3 Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary copyir.com 4 Replace the fusing unit copyir.com 5 Replace PRCB copyir.com 6 Replace DCPU copyir.com
C3722 Fusing abnormally high temperature detection (Edge of the heating side)
Detected temperature of the heating roller thermistor/1 (TH1) goes beyond a given temperature for a given period of time consecutively copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the open/close operation of the right door copyir.com 3 Check the fusing unit and PRCB for proper connection and correct or change as necessary copyir.com 4 Replace the fusing unit copyir.com 5 Replace PRCB copyir.com
C3725 Fusing abnormally high temperature detection (Main of the heating side)
• Detected temperature of the heating roller temperature sensor (TEMS) goes beyond a given temperature for a given period of time consecutively copyir.com • The hard protector signal error is detected for a given period of time consecutively copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the open/close operation of the right door copyir.com 3 Check the fusing unit and PRCB for proper connection and correct or change as necessary copyir.com 4 Replace the fusing unit copyir.com 5 Replace PRCB copyir.com
C3726 Fusing abnormally high temperature detection (Center of the heating side)
Detected temperature of the heating roller thermistor/2 (TH2) goes beyond a given temperature for a given period of time consecutively copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the open/close operation of the right door copyir.com 3 Check the fusing unit and PRCB for proper connection and correct or change as necessary copyir.com 4 Replace the fusing unit copyir.com 5 Replace PRCB copyir.com
C3825 Fusing abnormally low temperature detection (Main of the heating roller)
The heating roller temperature sensor (TEMS) continues to detect a temperature lower than a predetermined one for a predetermined period of time copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the open/close operation of the upper right door copyir.com 3 Check the fusing unit and PRCB for proper connection and correct or change as necessary copyir.com 4 Replace the fusing unit copyir.com 5 PRCB ICP15 conduction check copyir.com 6 Replace PRCB copyir.com
C3826 Fusing abnormally low temperature detection (Center of the heating roller)
The heating roller thermistor/2 (TH2) continues to detect a temperature lower than a predetermined one for a predetermined period of time copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the open/close operation of the upper right door copyir.com 3 Check the fusing unit and PRCB for proper connection and correct or change as necessary copyir.com 4 Replace the fusing unit copyir.com 5 PRCB ICP15 conduction check copyir.com 6 Replace PRCB copyir.com
C3922 Fusing sensor wire breaks detection (Edge of the heating roller)
After a predetermined period of time after the warm-up stage is started, the heating roller thermistor/1 (TH1) voltage does not decrease by predetermined steps (temperature rise) within a predetermined period of time copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the open/close operation of the upper right door copyir.com 3 Check the fusing unit and PRCB for proper connection and correct or change as necessary copyir.com 4 Replace the fusing unit copyir.com 5 Replace PRCB copyir.com
C3925 Fusing sensor wire breaks detection (Center of the heating roller)
After a predetermined period of time after the warm-up stage is started, the heating roller temperature sensor (TEMS) voltage does not increase by predetermined steps (temperature rise) within a predetermined period of time copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the open/close operation of the upper right door copyir.com 3 Check the fusing unit and PRCB for proper connection and correct or change as necessary copyir.com 4 Replace the fusing unit copyir.com 5 Replace PRCB copyir.com
C3926 Fusing sensor wire breaks detection (Middle of the heating roller)
• After a predetermined period of time after the warm-up stage is started, the heating roller thermistor/2 (TH2) voltage does not decrease by predetermined steps (temperature rise) within a predetermined time copyir.com • When a temperature detected by the heating roller thermister/1 (TH1) is compared with the temperature detected by the heating roller thermister/2 (TH2) to find out that the difference exceeded the predetermined temperature copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the open/close operation of the upper right door copyir.com 3 Check the fusing unit and PRCB for proper connection and correct or change as necessary copyir.com 4 Replace the fusing unit copyir.com 5 Replace PRCB copyir.com
C4101 Polygon motor rotation trouble
• The polygon motor fails to turn stably even after the lapse of a given period of time after activating and changing rotation speed the polygon motor copyir.com • Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating copyir.com 1 Check the connector between PH unit-FRB CN17 for proper connection and correct as necessary copyir.com 2 Replace the PH unit copyir.com 3 FRB fuse conduction check 4 Replace FRB copyir.com 5 Replace PRCB copyir.com
C4501 Laser malfunction
• SOS signal is not detected even after the lapse of a given period of time after starting the laser output copyir.com • SOS signal is not detected for a given period of time during printing or IDC sensor adjustment copyir.com 1 Check the connector between PH unit-PRCB CN24 for proper connection and correct as necessary copyir.com 2 Replace the PH unit copyir.com 3 Replace PRCB copyir.com
C4801 Main unit board failure
MFP detects simultaneous replacement of multiple boards copyir.com 1 Reinstall the old PRCB copyir.com 2 Back up data copyir.com 1 copyir.com Call the Service Mode to the screen copyir.com 2 copyir.com Call the Enhanced Security to the screen copyir.com 3 copyir.com Touch [Engine Data Backup] copyir.com 2 copyir.com Touch [Engine Data Save mode], and press the Start key copyir.com 3 copyir.com Select [Yes], and press the Start key again copyir.com 4 copyir.com Check that the result “OK” appears copyir.com 3 Replace PRCB Turn OFF the main power switch and replace the current PRCB with a new one copyir.com (When using a PRCB of another machine in service, be sure to use a PRCB installed in the same model copyir.com) 4 Restore back up data copyir.com 1 copyir.com Turn ON the main power switch copyir.com 2 copyir.com Check that the trouble code “C4802” appears and then display service mode copyir.com 3 copyir.com Call the Enhanced Security to the screen copyir.com 4 copyir.com Touch [Engine Data Backup] copyir.com 5 copyir.com Touch [Engine Data Load mode], and press the Start key copyir.com 6 copyir.com Select [Yes], and press the Start key again copyir.com 7 copyir.com Check that the result “OK” appears copyir.com 8 copyir.com Turn OFF the main power switch and turn it ON again more than 10 seconds after copyir.com 5 Update the PRCB firmware copyir.com 6 If the above actions do not solve the problem, contact KMBT copyir.com
C4802 Main unit backup data miscompare
The replacement of the printer control board is detected copyir.com 1 1 copyir.com1 copyir.com Check that the trouble code “C4802” appears and then display service mode copyir.com1 copyir.com 2 copyir.com Call the Enhanced Security to the screen copyir.com 1 copyir.com3 copyir.com Touch [Engine Data Backup] copyir.com 1 copyir.com4 copyir.com Touch [Engine Data Load mode], and press the Start key copyir.com 1 copyir.com5 copyir.com Select [Yes], and press the Start key again copyir.com 1 copyir.com6 copyir.com Check that the result “OK” appears copyir.com 1 copyir.com7 copyir.com Turn OFF the main power switch and turn it ON again more than 10 seconds after copyir.com 2 Update the PRCB firmware copyir.com 3 If the above actions do not solve the problem, contact KMBT copyir.com
C5102 Transport motor’s failure to turn
The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary copyir.com 1 Check the connector between M1-PRCB CN31 for proper connection and correct as necessary copyir.com 2 Check M1 for proper drive coupling and correct as necessary copyir.com 3 M1 operation check PRCB CN31-2 (REM) PRCB CN31-5 (LOCK) copyir.com 4 Replace M1 copyir.com 5 Replace PRCB copyir.com
C5103 Transport motor’s turning at abnormal timing
The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary copyir.com 1 Check the connector between M1-PRCB CN31 for proper connection and correct as necessary copyir.com 2 Check M1 for proper drive coupling and correct as necessary copyir.com 3 M1 operation check PRCB CN31-2 (REM) PRCB CN31-5 (LOCK) copyir.com 4 Replace M1 copyir.com 5 Replace PRCB copyir.com
C5351 Power supply cooling fan motor’s failure to turn
The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary copyir.com 1 Check the connector between FM1-relay CN26-PRCB CN18 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM1 operation check PRCB CN18-13 (REM) PRCB CN18-15 (LOCK) 6-C copyir.com 4 Replace FM1 copyir.com 5 PRCB ICP2 conduction check copyir.com 6 Replace PRCB copyir.com
C5354 Ozone fan’s failure to turn
The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary copyir.com 1 Check the connector between FM13-relay CN158- PRCB CN23 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM13 operation check PRCB CN23-10 (REM) PRCB CN23-12 (LOCK) 5-C copyir.com 4 Replace FM13 copyir.com 5 PRCB ICP19 conduction check copyir.com 6 Replace PRCB copyir.com
C5355 Toner bottle cooling fan’s failure to turn
The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary copyir.com 1 Check the connector between FM4-relay CN157- PRCB CN34 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM4 operation check PRCB CN34-1 (REM) PRCB CN34-3 (LOCK) 27-C copyir.com 4 Replace FM4 copyir.com 5 PRCB ICP18 conduction check copyir.com 6 Replace PRCB copyir.com
C5370 Rear side cooling fan’s failure to turn
The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary copyir.com 1 Check the connector between FM3-MFPB PJ26 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM3 operation check MFPB PJ26 (LOCK) 7-P copyir.com 4 Replace FM3 copyir.com 5 Replace MFPB copyir.com
C5372 MFP control board CPU temperature failure
Temperature failure of CPU on the MFP board was detected copyir.com 1 Reboot the machine copyir.com 2 Check the fan connector for proper connection and correct as necessary copyir.com 3 Check the fan for possible overload and correct as necessary copyir.com 4 Fan motor operation check copyir.com 5 Replace MFPB copyir.com
C5501 AC signal abnormality
The zero cross signal is not input during fusing phase control copyir.com 1 Check the fusing unit for correct installation (whether it is secured in position) copyir.com 2 Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary copyir.com 3 Replace fusing unit copyir.com 4 Replace PRCB copyir.com 5 Replace DCPU copyir.com
C5601 Engine control malfunction
Engine control malfunction is detected with port monitor control copyir.com 1 Check the connectors on the PRCB for proper connection and correct or change as necessary copyir.com 2 Rewrite the firmware copyir.com 3 Replace PRCB copyir.com
C6001 DF related configuration error 1
Inconsistency in the configuration with the installed DF is detected on the main body copyir.com 1 Check the type of the installed DF and replace it if it is a wrong one copyir.com 2 Check to see if the correct firmware is installed and rewrite with the correct one as necessary copyir.com 3 Correct the harness connection between DFCB and DSIPB if faulty copyir.com 4 Correct the harness connection between DSIPB and MFPB if faulty copyir.com 5 Replace DFCB copyir.com 6 Replace DSIPB copyir.com 7 Replace MFPB copyir.com
C6002 DF related configuration error 2
Inconsistency in the configuration with the installed DF is detected on the DF copyir.com 1 Check the type of the installed DF and replace it if it is a wrong one copyir.com 2 Correct the harness connection between DFCB and DSIPB if faulty copyir.com 3 Check the connectors of the dual scan image processing board (DSIPB) for proper connection, and correct as necessary copyir.com (Direction of the point of contact and connection state of the flat cable in particular)
C6102 Drive system home sensor malfunction
• The scanner home sensor (PS201) is unable to detect the scanner located at its home position copyir.com • The scanner home sensor (PS201) is unable to detect a scanner even when the scanner motor has been driven to move the scanner over the maximum travelling distance copyir.com • The scanner home sensor (PS201) detects the scanner when the scanner has moved the maximum travelling distance from the position, at which it blocks the scanner home sensor (PS201) copyir.com 1 Correct or change the scanner drive (pulley, gear, belt) if it is faulty copyir.com 2 Correct the scanner motor set screw if loose copyir.com 3 Adjust [Image Position Leading Edge] and [Feed Direction Adjustment] copyir.com 4 Check the connector between M201-SCDB PJ4 for proper connection and correct as necessary copyir.com 5 Check the connector between PS201-SCDB PJ6 for proper connection and correct as necessary copyir.com 6 Check the connector between SCDB PJ2-PRCB CN43 for proper connection and correct as necessary copyir.com 7 PS201 I/O check, sensor check SCDB PJ6-3 (ON) 25-P copyir.com 8 M201 operation check SCDB PJ4-1 to 4 26-P copyir.com 9 Replace SCDB copyir.com 10 Replace PRCB copyir.com
C6913 DSC Bus check NG2-2
<When DF-701 is installed> When MFP detects that DSC board/2 (back side) is not properly installed copyir.com 1 Correct the harness connection of DSCB/2 if faulty copyir.com 2 Correct the harness connection of DSIPB if faulty copyir.com 3 Replace DSCB/2 copyir.com 4 Replace DSIPB copyir.com 5 Replace MFPB copyir.com
C6F01 Scanner sequence trouble 1
The original transport interval becomes shorter than the predetermined value due to an original transport control error in original reading in DF copyir.com 1 Correct the harness connection between main body and DF if faulty copyir.com 2 Replace DFCB (DF-624/DF-701) copyir.com 3 Replace MFPB copyir.com
C8101 Before reading pressure welding alienation mechanism
<When DF-624 is installed> • During a pressure motion being performed, the document reading sensor (PS4) output does not change from H to L copyir.com • During a retraction motion being performed, the document reading sensor (PS4) output does not change from L to H copyir.com
<When DF-701 is installed> • During a pressure motion being performed, the document reading sensor (PS6) output does not change from H to L copyir.com • During a retraction motion being performed, the document reading sensor (PS6) output does not change from L to H copyir.com When DF-624 is installed: 1 Check the connector between M5-DFCB J18 for proper connection and correct as necessary copyir.com 2 Check the connector of M5 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS4-DFCB J10 for proper connection and correct as necessary copyir.com 4 PS4 I/O check, sensor check DFCB J10-3 (ON) DF-624 2-G copyir.com 5 M5 operation check DFCB J18-4 to 5 DF-624 2-G copyir.com 6 Replace M5 copyir.com 7 FSCB F8 conduction check copyir.com 8 Replace DFCB copyir.com
When DF-701 is installed: 1 Check the connector between M4-DFCB J18 for proper connection and correct as necessary copyir.com 2 Check the connector of M4 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS6-DFCB J10 for proper connection and correct as necessary copyir.com 4 PS6 I/O check, sensor check DFCB J10-3 (ON) DF-701 2-G copyir.com 5 M4 operation check DFCB J18-4 to 5 DF-701 1-G copyir.com 6 Replace M4 copyir.com 7 FSCB F8 conduction check copyir.com 8 Replace DFCB copyir.com
C8107 Glass cleaning mechanism trouble
<When DF-624 is installed> The document reading glass cleaning sensor (PS12) is not turned ON after the set period of time has elapsed after the glass cleaning motor (M4) is turned ON copyir.com
<When DF-701 is installed> The document reading glass cleaning sensor (PS13) is not turned ON after the set period of time has elapsed after the document reading glass cleaning motor (M6) is turned ON copyir.com When DF-624 is installed: 1 Check the connector between M4-DFCB J8 for proper connection and correct as necessary copyir.com 2 Check the connector of M4 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS12-DFCB J15 for proper connection and correct as necessary copyir.com 4 PS12 I/O check, sensor check DFCB J15-5 (ON) DF-624 3-G copyir.com 5 M4 operation check DFCB J8-1 to 4 DF-624 1 to 2-B copyir.com 6 Replace M4 copyir.com 7 Replace DFCB copyir.com
When DF-701 is installed: 1 Check the connector between M6-DFCB J8 for proper connection and correct as necessary copyir.com 2 Check the connector of M6 for proper drive coupling, and correct as necessary copyir.com 3 Check the connector between PS13-DFCB J15 for proper connection and correct as necessary copyir.com 4 PS13 I/O check, sensor check DFCB J15-5 (ON) DF-701 3-G copyir.com 5 M6 operation check DFCB J8-1 to 4 DF-701 1-B copyir.com 6 Replace M6 copyir.com 7 Replace DFCB copyir.com
C8302 Cooling fan trouble
<When DF-624 is installed> <When DF-701 is installed> • The lock signal continues to detect H during a given time while the DF cooling fan motor (FM1) is spinning copyir.com • The lock signal continues to detect L during a given time while the cooling fan (FM1) is during halts copyir.com When DF-624 is installed: 1 Check the connector between FM1-DFCB J16 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM1 operation check DFCB J16-3 (ON) DF-624 3-B 4 Replace FM1 copyir.com 5 DFCB F6 conduction check copyir.com 6 Replace DFCB copyir.com
When DF-701 is installed: 1 Check the connector between FM1-DFCB J16 for proper connection and correct as necessary copyir.com 2 Check the fan for possible overload and correct as necessary copyir.com 3 FM1 operation check DFCB J16-3 (ON) DF-701 7-G copyir.com 4 Replace FM1 copyir.com 5 DFCB F6 conduction check copyir.com 6 Replace DFCB copyir.com
C9401 Exposure LED lighting failure
The output from the CCD sensor is a predetermined value or less during CCD sensor gain adjustment copyir.com 1 Check the connection between SCDB-LU201, and correct if necessary copyir.com 2 Check the connector between SCDB PJ1-PRCB CN43 for proper connection and correct as necessary copyir.com 3 Check the connector between CCDB PJ3-MFPB PJ01 for proper connection and correct as necessary copyir.com 4 Replace the LED exposure unit copyir.com 5 Replace CCDB copyir.com 6 Replace SCDB copyir.com 7 Replace PRCB copyir.com 8 Replace MFPB copyir.com
C9402 Exposure LED lighting abnormally
The average output value of the CCD sensor with the scanner at its standby position is a predetermined value or more at the end of a scan job copyir.com 1 Check the connection between SCDB-LU201, and correct if necessary copyir.com 2 Check the connector between SCDB PJ1-PRCB CN43 for proper connection and correct as necessary copyir.com 3 Check the connector between CCDB PJ3-MFPB PJ01 for proper connection and correct as necessary copyir.com 4 Replace the LED exposure unit copyir.com 5 Replace CCDB copyir.com 6 Replace SCDB copyir.com 7 Replace PRCB copyir.com 8 Replace MFPB copyir.com
C9403 CIS LED lighting failure
<When DF-701 is installed> At the CIS gain adjustment, the machine detected that the output of the CIS LED is lower than the specified value copyir.com 1 Correct the harness connection between CIS and DSIPB if faulty copyir.com 2 Correct the harness connection between CIS and CISPU if faulty copyir.com 3 Replace CIS copyir.com 4 CISPU F1, F2 conduction check copyir.com 5 Replace CISPU copyir.com 6 Replace DSIPB copyir.com 7 Replace MFPB copyir.com
C9404 CIS LED lighting abnormally
<When DF-701 is installed> After a scan job is completed, the machine detected that the average output of the CIS LED is greater than the specified value copyir.com 1 Correct the harness connection between CIS and DSIPB if faulty copyir.com 2 Correct the harness connection between CIS and CISPU if faulty copyir.com 3 Replace CIS copyir.com 4 CISPU F1, F2 conduction check copyir.com 5 Replace CISPU copyir.com 6 Replace DSIPB copyir.com 7 Replace MFPB copyir.com
CA051 Standard controller configuration failure
The controller of the MFP board (MFPB) is faulty copyir.com
CA052 Controller hardware error
A controller hardware error is detected in the network interface copyir.com 1 Check to see if the following setting has been correctly made: [Service Mode] – [System 2] – [Image Controller Setting] copyir.com If changing the setting, turn OFF the main power switch and turn it ON again after 10 seconds or more copyir.com 2 Check the connectors of the MFPB for proper connection and correct as necessary copyir.com 3 Replace MFPB copyir.com
CA053 Controller start failure
A controller start failure is detected in the controller interface copyir.com 1 Check to see if the following setting has been correctly made: [Service Mode] – [System 2] – [Image Controller Setting] copyir.com If changing the setting, turn OFF the main power switch and turn it ON again after 10 seconds or more copyir.com 2 Check the connectors of the MFPB for proper connection and correct as necessary copyir.com 3 Replace MFPB copyir.com
CB001 copyir.com copyir.com copyir.com CB119 FAX board error
CB120 copyir.com copyir.com copyir.com CB196 Controller error
CC001 Vendor connection failure
CC151 copyir.com copyir.com copyir.com CC165 ROM contents error
CD004 copyir.com copyir.com copyir.com CD047 Hard disk error
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